The publicity of the case management office is not in place, which leads to the low recognition and recognition of the judicial administrative system, which leads to the low recognition of the judicial administrative system.

As a result, the masses' cognition of judicial administration is out of touch, and they often do practical things and do good things for the masses, but the masses don't know and can't unify their good evaluation of judicial administration. The function is not well played, so that the people can feel the benefits of judicial administration. As a result, the masses can't get the certificate in time when they go through notarization, which leads to dissatisfaction.

Rectification measures:

(1) Focus on special publicity to enhance people's sense of security and satisfaction with the improvement of people's awareness rate. Only in this way can we win the recognition, understanding, trust and support of the masses.

(two) focus on the investigation and resolution of contradictions and disputes, effectively resolve all kinds of contradictions and disputes, safeguard the legitimate rights and interests of the parties, promote social fairness and justice, and maintain social harmony and stability.

(3) Focusing on serving the people, improving people's satisfaction with the improvement of service ability, and actively providing high-quality and efficient legal services for the people.

(four) pay attention to the construction of team style, and constantly improve the good image of judicial administrative cadres among the masses.