According to the survey data, Jinan Alarm Center was renamed as Shandong Zhongan Security Service Co., Ltd. with the approval of the municipal government in 20001to provide online burglar alarm service to the whole society. In 2009, the company was restructured into a state-owned holding company, which is the only security company approved by the Shandong Provincial Public Security Department, providing various security services in Shandong, including online anti-theft alarm, duty service, armed escort and secret service.

Shandong Zhongan Security Service Co., Ltd. has 400 customer service hotlines and 96597 emergency rescue hotlines, which respond to customers' safety demands 24 hours a day and provide a butler-style and one-stop service experience. It was determined by the Ministry of Public Security as a pilot to promote the network alarm operation service mode, and the national fire emergency rescue force was included in the "one call and one hundred responses" command linkage system, and the public security organs were included in the "six police joint patrols" security system.