First of all, cafes provide services and products, and consumers pay the prices of services and products. If the consumer orders a cup of coffee and the waiter thinks the coffee is too cold after the ice melts, it is reasonable for the consumer to ask for the ice to be removed. The operation of the waiter did not affect the quantity and quality of coffee, so from the perspective of service and products, there was no fraud.
Secondly, the operation of cafes needs to take into account the needs and experiences of consumers. If consumers don't like to drink iced coffee, but cafes still insist on providing iced coffee, it will affect consumers' experience and then affect the operation of cafes. Therefore, the coffee shop requires the removal of ice cubes to meet the needs of consumers and enhance the experience.
To sum up, if a consumer orders a cup of coffee and asks to remove the ice after it melts, it does not belong to consumer fraud. Because this will not affect the quantity and quality of services and products, but will help to enhance the consumer experience and meet the needs of consumers. However, when ordering food, consumers can choose to tell the waiter whether it is necessary to remove ice, so as to avoid unnecessary misunderstanding.