Service commitment 1 As an automobile driving training coach, I solemnly promise to the driving school and students as follows:
First, the students I registered only charge the training fees announced by the driving school;
2. In the process of recruiting new students, I must truthfully inform the students of the expected date of admission and cash it as scheduled. Never recruit freshmen by promising them that the boarding date is different from the actual boarding date (such as boarding in advance);
3. I must strictly abide by the work discipline, never taunt, make things difficult, loudly reprimand students, never ask students for food, take, want or borrow as an excuse, and always remind myself to maintain a clean and rigorous work and life style;
Four, my department in the training work, must be strictly in accordance with the "syllabus", "teaching schedule" provisions of the hours, subjects, do enough hours, subjects, standards, and strive to ensure safety and teaching quality;
5. I must implement teaching according to the long and short teaching routes approved by the driving management department and stipulated by the driving school, and take the students to the driving school to fill out the application form and long-distance safety responsibility letter before each long distance;
Six, at any time to keep personal dress, instrument, car capacity, car capacity clean, teaching vehicles in good technical condition;
Seven, take the initiative to query the students' exam dates at any time, lead students to take the exam on time, inform students of the exam procedures and precautions in advance, obey the examiner's judgment, and don't bribe or contradict the examiner. If there are different opinions on the judgment, report to the person in charge of the driving school in time and solve the problem in a reasonable way;
Eight, strictly abide by traffic laws and regulations, set an example, never drive a vehicle after drinking, carry out teaching and off-duty teaching after drinking, do not smoke when driving a vehicle or teaching, and remind yourself at any time to be responsible for society, students and families;
9. Strictly abide by the Responsibilities of Coaches issued by Yunnan Traffic Police Corps, Twelve Commandments of Coaches' Honesty Education issued by Yunnan Highway Transportation Administration, Coaches' Management System and Driving Training Specification issued by driving schools and other relevant rules and regulations;
X. If there are differences with the driving school due to different opinions on the training work, you must negotiate and communicate with the driving school through normal ways and channels, and never adopt abnormal extreme ways and methods to resolve the differences, and consciously safeguard the reputation and interests of the driving school and myself;
Commitment:
Automobile driving training co., ltd
Service Commitment Chapter II Dear Customers:
First of all, thank you for choosing our products!
With the in-depth development of the national market economy and the increasingly fierce competition, users have higher and higher requirements for after-sales service of products and technologies. In order to adapt to the market development, the company has made great efforts in internal quality, and established a technical after-sales service department, equipped with a number of professional and technical personnel to take charge of the after-sales service of the company's products.
In order to create a famous brand, improve the visibility of the enterprise and establish the corporate image, our company solemnly promises to you in the spirit of "all pursuit of high quality and customer satisfaction" and the principle of "the most favorable price, the most thoughtful service and the most reliable product quality":
A, product quality commitment:
1. All valves of our company have no casting defects such as sand holes and air holes, and the sealing surface of the flange has no scratches and scratches. Labels of flow, direction, nominal pressure, caliber and material shall be clear and complete.
2. All valves in our company have passed the pressure test and quality inspection before leaving the factory, and can be opened under pressure for 4-5 times, and the paint can be put into storage only after the inspector signs and agrees.
3. After painting, all surfaces of the valve must be clean and dust-free, continuous and flat, uniform in color, free of bubbles, holes and scratches, and unified as plastic spraying.
4. Each product has an inspection certificate and instructions to ensure that users can correctly install and use our products.
Our company guarantees that all ex-factory products are produced and inspected according to national standards, and unqualified products will never leave the factory. Strictly implement the relevant provisions of the state on after-sales service of industrial products. Within twelve months from the date of delivery, our company is responsible for the warranty period and good quality under the normal operation conditions specified in the product manual.
Second, after-sales service commitment:
Service tenet: fast, decisive, accurate, thoughtful and thorough.
2. Service tenet: service quality wins customer satisfaction.
3. Service efficiency: If the equipment fails during the warranty period or out of the warranty period and the supplier needs to solve it on site after receiving the notice, it will send professional technical service personnel to the site within 24 hours (within 48 hours after a long journey), and the service personnel will not leave until the problem is solved.
4. Service principle: the product warranty period is twelve months. During the warranty period, the supplier will repair and replace the parts damaged due to quality for free. For the damage of spare parts beyond the warranty period, based on the long-term cooperative relationship with customers, the company only charges the cost for the parts provided. If the equipment is damaged due to the human factors of the buyer, the parts repaired or provided by the supplier shall be priced at the cost.
5. The company provides customers with free technical after-sales service, so that customers can have a deeper understanding of the valve, let them work for you better and relieve your worries.
Xxx company limited
Date, year and month
Service commitment 3 1, service
1. 1, service commitment during maintenance management.
(1) Our company will strengthen the maintenance inspection, and if dead or withered seedlings are found, replant them immediately or take rescue measures to ensure the overall greening effect.
(2) During the maintenance period, all provisions in the maintenance management standards and detailed rules shall be strictly implemented, and a special person shall be appointed.
Adhere to the daily patrol and carry out daily maintenance according to the requirements of green area, reaching 1 10,000 square meters of green space 1 person; Maintenance personnel wear clothes and bring tools to work every day.
(3) The survival rate of all plants will reach more than 95% at the expiration of the promised maintenance period to ensure the satisfaction of the owner.
(4) Commitment to all work items during the maintenance period to ensure the survival of seedlings and improve the landscape effect.
(5) Commitment to actively cooperate with the daily assessment and monthly centralized assessment system to better reflect the work of our company.
Consciousness and work level.
(6) Commitment to strictly implement the relevant national maintenance management norms and other reasonable maintenance requirements of Party A. ..
1.2, service commitment after maintenance management period
(1) After the project is completed, our company will train more than 2 maintenance professionals for Party A free of charge.
(2) Provide free technical services and technical support to Party A for a long time. We promise to solve Party A's technical requirements within 24 hours and be on call.
2. Quality
(1) Adhere to the policy of "standardization, refinement, scientificalness and routine", strive to build a conservation demonstration project, strive to improve the survival rate of planting and improve the appearance quality of garden landscape.
(2) According to relevant national standards and technical regulations, formulate and implement maintenance management standards, systems and management methods.
(3) Maintenance quality management is the guarantee to achieve the goal of landscaping maintenance, and "gardening" should be seriously implemented.
Company's forest greening maintenance management standards and project management methods, as well as Party A's requirements, in order to improve the quality of landscaping maintenance, establish and improve the supervision and inspection mechanism and implement the responsibility system for maintenance quality.
(4) Our company formulates corresponding job responsibilities and work systems for personnel engaged in maintenance management, defines the scope of responsibilities, implements job responsibilities, especially the project manager responsibility system, actively organizes technicians to learn and understand new technologies and new processes, and improves the professional level and working ability of maintenance management technicians.
(5) Daily inspection shall be conducted at least twice. In case of snowstorm, windy weather and major festivals, it is necessary to increase the frequency of inspections and patrol on foot to accurately find problems. Increase the frequency of inspections in spring, autumn and winter to prevent fires.
(6) Special inspection refers to the special inspection carried out when facilities are damaged or trees are damaged or other abnormal conditions are caused by natural disasters such as rainstorm and strong wind, and records are made and reported to Party A in time.
3. Safe and civilized construction
(1) The maintenance work shall be carried out safely under the guidance of the company's labor safety department. In the maintenance and construction, we should always implement the safety production policy of "safety first, prevention first and comprehensive treatment", and incorporate safety production work into the construction organization design and construction organization design, so as to closely combine safety production work with production tasks, ensure the safety and health of construction personnel in the production process, and prevent all kinds of accidents. Take effective measures in technology, organization and management to solve and eliminate all kinds of unsafe factors and prevent accidents.
(2) The special type of work holds the special operation certificate issued by the national safety production supervision and management department.
(3) Labor protection for maintenance operation shall be equipped with necessary protective articles according to regulations. When engaged in high-altitude pruning and spraying drugs, you should wear safety working caps, safety belts, gloves, protective glasses, masks and other protective articles, and do a good job in heatstroke prevention and cooling in summer and cold and antifreeze in winter.
Our company acknowledges that service commitment is an important part of our bidding documents. If our company can win the bid under the trust of the tenderer, we will complete all the work stipulated in the contract with first-class quality, first-class level and efficient and high-quality service in accordance with our commitment letter, and win the satisfaction of Party A, the supervision unit and all walks of life.
Because I hold a leadership position, I often have an interest relationship with the units or individuals who exercise their powers. In order to correctly treat and exercise the power entrusted to me by the company, put an end to disciplinary actions and establish a good corporate image of the company, I make the following commitments to the company and accept the supervision and inspection of the company and society at any time:
1, strictly abide by relevant national laws and regulations, strictly abide by various management systems of Hengyuan Company, resolutely implement company policies and work arrangements, and obey the work arrangements of superiors.
2. Strictly abide by professional ethics and earnestly perform their duties. Do a good job in daily work with the working principle of "rigorous, pragmatic, efficient and in place". Do your job well in time and efficiently, and implement and reply to the work arranged by the leaders in time.
3, do not use the authority to eat, take, card, and exercise authority related units or individuals. Do not accept cash or other forms of bribery from relevant units and individuals. Unable to reimburse the units or individuals concerned with exercising their functions and powers for personal expenses that should be paid by themselves.
4. Do not accept banquets, gifts or other services that may affect the fair exercise of functions and powers, and do not participate in illegal activities such as gambling that do not violate social morality.
5. Pay strict attention to the words and deeds of units or individuals related to the exercise of their functions and powers, and pay attention to maintaining their image of honesty and self-discipline anytime and anywhere to avoid causing the wrong association of the other party. Try to avoid contact with units or individuals related to the exercise of their functions and powers outside working hours.
6. When you really have the information needed for the project construction, you should provide relevant information directly to the company's competent leader in time. Do not recommend the construction team, material brand or supplier to the construction unit without permission.
I voluntarily make the above commitment, and if I violate it, I am willing to accept the punishment of the company according to the system.
Commitment (signature):
Commitment time:
Service Commitment 5 Henan Cologne Chemical Technology Co., Ltd. is an elevator company specializing in elevator sales, installation and maintenance. According to the ISO900 1:20xx: 20xx standard, the company earnestly implements the quality policy and quality objectives, ensures the normal operation of the quality system, and maintains the service and quality of "customer satisfaction, supervision unit satisfaction and company satisfaction". Our company will conscientiously implement the working principle that "meeting the needs of users is the pursuit of Henan Cologne Chemical Technology Co., Ltd.". In order to meet the management needs of your elevator equipment, our company will sell your elevator equipment after sale.
First, strictly abide by and implement the laws, regulations and policy documents of the national provincial and municipal authorities on the safety and quality of elevator special equipment;
Second, to ensure the quality of elevator maintenance service, all maintenance personnel, quality inspection personnel, etc. Participate in all kinds of training and assessment held by provinces and cities, and work with certificates;
Third, train elevator operators for your company free of charge, guide and improve the elevator emergency measures and basic operation knowledge of operators, and ensure the safe and normal operation of elevators;
4. Our company will arrange a number of professional maintenance personnel in Changge. From the date of delivery of the building, the company will call the maintenance service 24 hours a day. If the elevator breaks down, our maintenance personnel will arrive at the scene within 30 minutes after receiving the call to eliminate the fault in time;
Five, the company's maintenance department regularly take the initiative to visit each elevator for preventive maintenance and overhaul, to ensure the normal operation and safe use of users' elevators, and patrol each elevator twice a month to prevent elevator failures and strive to achieve zero failure;
6. During the maintenance service period, if the elevator breaks down and needs to be overhauled, before replacing the elevator equipment and accessories, the engineering department of the company will strictly inspect the elevator with a serious and responsible attitude, list the parts that need to be replaced and quote, and report them to your company for approval before replacing the accessories and special materials.
Seven, in order to ensure the stability of elevator operation quality, the company's maintenance department will strictly implement the "one elevator and one gear" and information feedback system. That is, there are special maintenance files (such as elevator users' monthly maintenance service feedback record and annual return visit record, etc.). ). Please ask the person in charge of your company to sign the opinions on each report of maintenance quality and service attitude, and the maintenance department will directly accept the supervision and evaluation of your company;
Eight, in the process of maintenance, if the elevator has a major accident, it must be reported to the provincial and municipal quality and technical supervision bureau for technical inspection. After identification, it was caused by improper operation of our staff, and our company will bear the necessary losses;
Nine, the person in charge of the company management department will visit your company's elevator maintenance service attitude, maintenance quality and operation from time to time, and listen to your company's opinions. If there is any problem, our company will correct it in time, and customer satisfaction is our service tenet;
X. If large-scale activities or important meetings are held in the elevator use place, please inform the maintenance department of our company in advance, and we will implement the service of special personnel on duty to ensure the smooth progress of large-scale activities or important meetings;
XI。 Our company will ensure the smooth passing of the annual inspection of the elevator authorities, and actively cooperate with your company to do the annual inspection work and cooperate with the technical supervision bureau to carry out qualified and safe operation.
12. For elevators sold and installed by our company, our company provides free maintenance for 12 months from the date of installation. Elevator parts are damaged during the warranty period (man-made and force majeure,
Except for fire, earthquake, flood, etc. ), our company will provide maintenance or replacement for free; For the equipment damage caused by other reasons, our company will provide homogeneous parts not higher than the market price according to the situation.
Thirteen. During the warranty period, our company will not bear the grease consumption of elevator car guide rail and lighting lamp.
He' nan kelong chemical industry technology co., ltd
20xx March
Service Commitment Chapter VI adheres to the "comprehensive, high-quality and fast" service standard and aims at customer satisfaction. We hereby make a public commitment.
First, the service commitment.
1, our company has set up a group of tenacious emergency maintenance service teams, with experienced field engineers and senior technicians, who can rush to the scene for maintenance and replacement as soon as possible if there are any problems.
2. Within one week after the product is delivered, the staff of our after-sales service department will make telephone follow-up consultation according to the customer's contact information until the customer is satisfied.
3. All complaints about product quality should be answered within 1 hour, and rushed to the scene within 24 hours, and treatment measures should be determined according to the complaints, so as to carry out maintenance and replacement.
Our company promises that all maintenance personnel will be on call to better solve problems for customers.
5. Any expenses arising from product quality during the warranty period shall be borne by our company.
6. During the warranty period, due to your improper use or natural environmental reasons, we provide maintenance free of charge, and only charge the cost price for the materials and accessories used for maintenance.
7. For the products beyond the warranty period, our company promises to make regular home inspection and maintenance for life.
Second, the mode of transportation.
1. All goods are delivered to customers free of charge, with free installation, debugging and installation and maintenance. Maintenance personnel tell customers the common sense of how to maintain products until the other party is satisfied.
2. After all the goods are installed and debugged, the customer can leave the site only after passing the inspection.
3. Return or exchange promise.
1. The returned products shall be provided with complete outer packaging and accessories, instructions, warranty cards, invoices, invoices and reasons for return.
2. If the user has quality problems under normal use, please contact our company quickly during the warranty period so that the user can get timely maintenance and replacement.
3. At present, we can't enjoy our company's promise of returning goods under the following circumstances.
(1) The product is used abnormally.
(2) Storage and humidity under abnormal conditions.
(3) Unauthorized repair, misuse, abuse and alteration.
(4) Damage caused by spilled food and liquid.
(5) Normal wear and tear of products.
(6) beyond the shelf life.
Special note: Due to the photo display, there is no guarantee that the color of the goods displayed on the page is exactly the same as the actual color of the goods. Our company will try its best to explain.
Service Commitment 7 Health Supervision Bureau of Hubei Provincial Health Department:
This unit applied to the Health Supervision Administration of the Health Department of Hubei Province for the issuance (filing) of the approval number of medical advertisements, and strictly enforced the relevant national laws and regulations when the advertisements were released, and voluntarily made the following commitments:
1. The medical advertisements submitted by our company are authentic, and the planned advertisements do not contain any false contents.
Two, the content and style of medical advertisements published by our unit (including printed matter, etc.). ) It is completely consistent with the content and style of the advertisement approved (filed) by the Health Supervision Administration of the Provincial Health Department, without any modification or change.
Three, my unit published media types or other media types (including printed matter, etc.). ) and the media types approved (filed) by the Health Supervision Administration of the Provincial Health Department are exactly the same.
Four, our unit has formulated effective supervision and management measures to ensure that the advertisements published in any media or other media in the country are completely consistent with the contents approved (filed) by the Health Supervision and Administration Bureau of the Provincial Health Department.
5. Our unit promises not to provide any unit or individual with advertising documents approved (filed) by the Health Supervision and Administration Bureau of the Provincial Health Department to engage in illegal advertising activities.
Ensure strict compliance with the above commitments. In case of serious illegal medical advertisements such as publication and broadcasting (including printed matter, etc.), we are willing to accept the Provincial Health Department.
The Health Supervision and Administration Bureau made an administrative decision to revoke the approval number of medical advertisements and not accept the product approval (filing) within one year. At the same time, according to the requirements of the Health Supervision and Administration Bureau of the Ministry of Health, it issued a correction announcement to the society through the media to eliminate its adverse effects.
SETTING: Xiangyang Fourth People's Hospital.
Xx-xx Co., Ltd. Service 8 Commitment Letter
In order to respond to the requirements of the fire department and the elevator safety special inspection institute, and to ensure the personal safety of all owners of Building 7- 18, the owners need to make the following commitments on the prohibition of locking fire doors in the elevator hall:
1. Losses caused by elevator failure due to unauthorized locking of fire doors in the elevator hall shall be borne by relevant owners;
2. The relevant owners lock the fire door of the elevator hall without permission, and the consequences caused by failing to save people in time shall be borne by the relevant owners;
3. The re-inspection expenses caused by not locking the fire door of the elevator hall without permission shall be borne by the relevant owners;
4. The consequences caused by the failure to close the valve in the well in time when the fire door of the elevator hall is locked privately shall be borne by the relevant owner;
5. If the property company finds that the fire door of the elevator hall is locked privately, the property has the right to rectify the locked fire door, and the expenses incurred shall be borne by the relevant owners.
Commitment:
Service Commitment Article 9 In order to further strengthen the institutional efficiency construction of rural credit cooperatives in xx County, improve work style, improve work efficiency and service skills, and enhance the level of service for agriculture, rural areas and farmers, this cooperative has made the following public service commitments to all sectors of society:
(a) to strengthen customer service awareness, and resolutely put an end to the phenomenon of difficult access, difficult work and buck passing.
(two) the implementation of limited service, improve the standard and civilized service level of counters, and ensure that each counter to handle business shall not exceed 5 minutes.
(3) Make full use of modern payment system, rural credit bank deposit and withdrawal system and other clearing system means, vigorously promote the deposit and withdrawal of small deposit and withdrawal business within the county by means of 10% discount, and continue to do a good job in issuing the "10% discount" of financial subsidies for benefiting farmers.
(4) Increase the effective credit investment in characteristic industries such as "agriculture, rural areas and farmers", people's livelihood projects, key project construction, export-oriented economy, manor economy and "four haves and three have-nots" enterprises, and ensure that it is not less than 60% of the loan investment ratio in that year.
(5) Optimize the loan process, simplify the loan procedures, and shorten the loan time. The loan acceptance to reply shall not exceed 10 working days, and the loan approval shall be completed within 3 working days.
(6) Flexible credit granting methods, expanding credit line, extending credit term, reducing loan interest rate and saving customer loan cost.
(vii) Implementation of reporting and monitoring mechanisms. Staff members who violate the efficiency building and service commitments of institutions in handling business will be dealt with severely, and "zero tolerance" will be implemented for acts such as taking loans as the right and taking the opportunity to accept cash, securities and performance shares. Once found and verified, it will be dealt with seriously.
The above commitments welcome supervision from all walks of life and put forward valuable opinions and suggestions. The complaint telephone number is: