Professor He Qing's book Secretarial Science: Theory, Practice and Method mainly expounds the relationship between them from the perspective of political science. Many leaders and secretaries are citizens of the country, and they all enjoy equal rights and bear the same obligations as stipulated in the Constitution. The relationship between secretary and leader should be based on the equality of citizens' personality. The relationship between the secretary and the leader, whether the leader uses the secretary or the secretary serves the leader, can not infringe on the basic rights and obligations of citizens; The relationship between the secretary and the leader must also be based on the principles of the Constitution and the rights and obligations of citizens. Otherwise, the relationship between secretary and leader will be abnormal.

I think the real equality between secretaries and leaders is not only the premise of legal equality and personality equality, but also the equality at work. What is equality at work? Both of them do their jobs well, show their professional level and professional ethics in their work, and both sides try their best to carry out the work well. The secretary is competent, abides by work discipline and embodies professional ethics, which is bound to win the respect and recognition of the leaders. Leaders at work, correctly leading the work of secretaries, caring for secretaries, and serving people with virtue will gain the respect of secretaries for their leaders. The two sides cooperated harmoniously, respected each other and achieved real equality. If you want to be truly equal, then the two should pay attention to:

Secretary: First of all, the ability and professional level of a secretary are important factors. Talent is the basic skill of being a secretary. If you are not qualified for the post of secretary, you can't complete the task, for example, procrastinating; Take a word, travel far and wide, out of tune; Writing materials, the text is not satisfactory, unintelligible; Ideas, fog, irrelevant, and so on. This kind of person, this kind of thing, once or twice may not matter much, but it will always cause dissatisfaction with the leaders, disapproval of you, let alone respect, and good relations and equality!

The ability of a secretary can be roughly divided into three types: one is professional, which requires intelligence, quick thinking and agility. Most secretaries should be of this type. Second, he is a scholar and is responsible for writing articles. His ability to handle affairs is not necessarily strong, but he is good at writing articles, and he also needs clear thinking, flexible mind and profound knowledge. Some secretaries have both the ability to handle affairs and the style of writing, which is more popular. The third is technical, such as typing, printing, use and maintenance of office equipment (fax machine, computer, telephone), confidentiality, message translation, etc. All three types of personnel should master their own skills and achieve proficiency in order to be competent and happy, to meet the needs of leaders and to have good relations. At present, the most discussed article, lecture notes and speeches about secretarial work are "The Secretary's Staff Function". Although there is nothing wrong with this. But the basic function of a secretary is to handle affairs, and most of the staff are also reflected in their work. Therefore, definitely

The role of the secretary cannot be ignored. There are many aspects of the secretary's ability to handle affairs, such as understanding ability, language ability, and understanding of the daily habits of leaders, which also directly affect the relationship with leaders. It is of special significance to have a good relationship with leaders, that is, secretaries should know and be familiar with leaders. Whether you are in a public institution or an enterprise; Whether working as a secretary for a leader or serving several leaders at the same time, we should have a clear understanding of the leader's style, personality, work habits, life rules, thinking, language characteristics and hobbies, and even work experience. Only in this way can the service work be done properly, and it is easy to cooperate and coordinate, and the rhythm is consistent. A problem related to this point is that secretaries should not only have their own specialties, but more importantly, they should have adaptability and be as close as possible to leaders' specialties and hobbies. So do foreign secretarial researchers. Leaders have personal hobbies and specialties, or like listening to music, or watching movies, or playing chess, or painting calligraphy, or sports; Or be good at learning theory and summing up experience, or be good at writing articles, or be good at giving speeches, or be good at investigating and talking with people at the grassroots level, and so on. Secretaries might as well try to keep in line with the interests of leaders, which can't and can be cultivated, so as to have a common language, blend with each other in life, facilitate service at work, treat leaders as friends and achieve psychological equality. If secretaries don't understand and are not interested in the expertise and hobbies of leaders, they will at least be indifferent to each other and there will be no communication except "business is business". This will also affect the mood of both parties at work and achieve psychological equality.

Secondly, moral quality is a more important factor. The professional ethics of secretarial staff, the most important thing is to maintain a high degree of consistency with the policies of the organization, that is, adhere to principles and abide by the rules and regulations of the organization. Secretariat personnel must not deviate from the correct track of the organization. Secretarial staff should also have noble professional qualities: first, they love their work and are willing to be ordinary; 2. No pains, no rewards; Self-respect, self-denial; Modest and prudent, treat people equally; 5. Keep secrets and be vigilant.

To handle the relationship with leaders well, we should always pay attention to the following points: to be honest and honest, to be a secretary, it is essential to work down-to-earth and conscientiously; Be a staff officer instead of being self-righteous; Correct without pretending to be correct; Take care of the overall situation and stay out of contradictions; Justice without gossip; Modest but not arrogant; Being criticized without anxiety or complaint; Others, such as being loyal to the leadership's intentions, don't add or subtract at will according to personal preferences, gild the lily and screw things up; Carry out the instructions of one leader, don't ask for the advice of another leader, add details and complicate things. These are particularly taboo. Doing the above points well can make leaders recognize secretaries on the moral level, achieve * * * knowledge and achieve moral equality.

Third, the skills of dealing with the relationship between secretaries and leaders. How does the secretary handle the relationship with the leader to meet the needs of the leadership work? To sum up, we should do the following five things: respect, understanding, care, remind and supplement. Leading secretaries should do "ten essentials" and "ten noes" in handling affairs. First, we must exercise restraint and not make public; Second, modesty, not pride; Third, be practical and not impetuous; Fourth, honesty is not greedy; Fifth, simple, not extravagant; Sixth, be kind, not fierce; Seventh, be peaceful and not arrogant; Eight, be reasonable,

Don't be arrogant; Nine to be kind, not overbearing; Ten must obey the law, not break the law. To achieve the above points, I believe it is helpful to handle the relationship between the secretary and the leader and bring them closer.

Leadership: A leader is the leader of an organization, and his role in the organization is enormous. A good secretary needs a good leader to show his talents! Therefore, a good leader should pay attention to the following points when working with his secretary:

First, get to know your secretary. Their growing backgrounds and work and study habits are different. We can know their family background, life attitude, specialty, ability, personality and hobbies through personnel information or daily communication. The clearer you know, the easier it is to get along with.

Secondly, get along with the secretary Leaders should cooperate with secretaries, support each other, understand each other and improve together; Treat the secretary like other colleagues. Don't be selfish and give special treatment just because you are close to the secretary. This will win everyone's goodwill; Leaders should attach importance to and appreciate the advantages of secretaries. Every secretary has advantages and disadvantages. As a leader, the advantages should be fully affirmed, praised in time, and jealousy should be avoided. Don't rashly accuse and publicize the shortcomings and faults of the secretary, and sincerely point them out in individual heart-to-heart talks when necessary; Caring for the secretary can only win his favor if he really cares for the secretary. When a secretary has personal or family difficulties, he should not only try his best to show concern, but also patiently enlighten him, so that the secretary can feel the warm care of the leader and settle down to work.

Third, treat the secretary's evaluation with a correct attitude. The secretary and the leader have worked together for a long time, and the secretary must have comments on his own leader, both good and bad. As an excellent leader, he should have such a mind. On the bright side, don't be too happy, let alone beaming, but be strict with yourself in all aspects to win more favorable feelings. Don't mind if something bad happens to you. Change it if you have it, and encourage it if you don't. We should treat it as a common phenomenon in life and treat it calmly.

(2) Colleague relationship

In the sociological sense, leaders and secretaries are kindred spirits. Leaders and secretaries should be consistent in their career development goals and tasks. In order to achieve * * * *' s career goals and task goals, they are colleagues who cooperate with each other and must cooperate closely. As a leader, you should help the secretary to recognize the professional goals, clarify the task goals, and guide him to stand on his post, do his duty and strive to achieve the goals; As a secretary, according to the determined career goals, she should help the leaders to scientifically and reasonably establish various tasks and goals, provide comprehensive follow-up services for the leaders to achieve their goals, and be good staff and assistants. Reaching the goal of * * * is the career foundation of leaders and secretaries, and it is also the foundation of their close cooperation. But whether it is * * * things also want to pay attention to certain methods:

Secretary: Because of the different "personality" characteristics of leaders, the ways to maintain harmony with leaders are also quite different. Historically, Dong Fangshuo used humorous methods to express his feelings and feelings, which actually made Emperor Wu of Han adopt useful suggestions. Wei Zhi's outspoken admonition can also make Emperor Taizong take a warning, while Zou Ji's approach to Qi Weiwang is "sarcastic admonition". It can be seen that the methods of maintaining harmony vary from person to person, from thing to thing and from time to time.

Leadership: leaders should be familiar with the secretary's personality, know how capable the secretary is, accept the advice from the secretary with an open mind and be kind to the secretary. The method of maintaining harmony also needs to vary from person to person, from thing to thing and from time to time.

(3) the relationship between higher and lower levels

Some scholars have suggested that the work of secretaries and leading secretaries belongs to the extension of leading work. From the management point of view, they are superior and subordinate. In work practice, the leader is the superior and is in the main position; The secretary is a subordinate and in an auxiliary position. The tacit cooperation and harmonious relationship between the principal and the auxiliary are extremely beneficial to the leadership and secretarial work. The relationship between the main and auxiliary functions determines the needs of leadership work, and effectively exerting leadership functions is the main body and key to the cooperation between the two; Secretarial work should focus on the needs of leadership work. The main function of secretarial work is to assist and serve the leadership work and be a good staff assistant to the leadership. The relationship between the main and auxiliary functions determines the secretary's work plan, work behavior, work methods, work ideas and work efficiency. Should adapt to the needs of leadership work, adapt to leadership work. In my opinion, the relationship between the superior and the subordinate means that both sides should straighten their positions, do their jobs well, straighten their positions and understand their rights.

Secretary: As a subordinate, the secretary should not interfere with the leader, do his job well and not exceed his authority. We should seriously serve the leaders. An important job for the secretary to serve the leader is to draft various manuscripts on behalf of the leader. A secretary can't brag and express himself in private just because he has done these jobs. What's more, Wei and Cao Cao's marching generals in the Three Kingdoms period were independent and grandstanding, and they watched the boss's jokes at the crucial moment, resulting in ruin.

Leadership: As a superior, you need to set a good example for your employees as a subordinate, and don't overstep your authority and interfere with the secretary's work. Clear responsibilities. Leaders should also treat the secretary's evaluation rationally.

(D) the main and auxiliary relationship

Some scholars have suggested that there is a main and auxiliary relationship between them in secretarial science. In the process of mutual cooperation between the leader and the secretary, the leader is in an active position to initiate and promote the work; The secretary is in a passive position, assisting the leader, performing tasks to handle affairs and serving the leader. If this relationship is handled well, the leadership makes good decisions and the secretary dispatches well, the secretary can accurately understand the leadership intention and give full play to the role of staff assistant in the passive subordinate position.

I think this relationship also needs both sides to master good skills to make it harmonious.

Secretary: The secretary should take the initiative to serve the leaders. Some speeches and reports may not be drafted by the secretary in advance. At this time, the secretary can take the initiative to collect information, data and examples for reference when the leader speaks. Assist the leader to finish the work smoothly, and in doing so, it will be recognized by the leader. In case of emergency, such as emergency treatment, emergency rescue and disaster relief, eliminating violence and riot prevention, etc., when it is too late to ask the leader for instructions or the leader's whereabouts are unknown, the secretary needs to take the initiative to attack.

5) the integration relationship between job performance

In terms of behavior, the performance of leaders and secretaries is closely linked. No matter whether the secretary handles affairs or assists the staff, whether he runs documents or has meetings, he serves the leadership work. The performance of secretarial work is included in the performance of leadership work. Leaders, like their secretarial performance, are actually improving leadership performance; Secretaries actively provide effective help and services according to their own responsibilities, which promotes the performance of leaders and improves their own performance. This integrated relationship of job performance makes leaders and secretaries more closely linked in their work.

Secretary: The secretary should try his best to do his own job and do the tasks assigned by the leaders wholeheartedly. The secretary should obey the arrangement of the leader according to his own work and provide effective assistance. When the two have differences or contradictions in their work, they should be properly handled. Do not bring emotions into the work to ensure the smooth development of the work.

Leadership: Leaders should correctly guide the secretary's work, rationally distribute the secretary's workload, enable the secretary to effectively complete the task and ensure work efficiency. When there are differences and contradictions between the two in their work, as leaders, they should find and deal with them in time so as not to affect their work.

(6) Two-way communication relationship

This is a necessary condition to realize the integrated relationship between job performance. The communication between the leader and the secretary includes the leader's instructions and guidance, and the secretary's instructions and reports to the leader. Both leaders asked the secretary for information, comments and suggestions, and the secretary took the initiative to advise the leaders and provide feasible solutions. Only by establishing and maintaining this close two-way communication relationship can the cooperation between leaders and secretaries be effective; Only by strengthening this two-way communication can leaders and secretaries cooperate with each other and gradually reach a tacit understanding.

Secretary: As a secretary of a leader, he should be clear about his responsibilities, dare to put forward his own views on the incorrect practices of the leader, be reasonable and choose the right time, so that the leader will not only listen to the criticism of the secretary carefully, but also become close friends with the secretary, which is very beneficial to both the leader and the secretary. It is understandable that the secretary respects the leader, but he can't obey the leader without principle. Leaders are not sages, but sometimes they make mistakes and mislead, and some even go astray for personal interests. That requires secretaries to "remind" in time, state their gains and losses in a tone of "questioning" and discussion, and propose reference schemes or remedial measures.

Leadership: Leaders should encourage secretaries to make comments and suggestions, be good at listening to harsh suggestions and take bitter medicine. Only in this way can leaders and secretaries establish a normal relationship of sincere cooperation on the basis of correct principles.

This paper analyzes the relationship between them from a multi-level and multi-disciplinary perspective, and draws a conclusion, so that they can cooperate tacitly in their work and improve their work efficiency.

Third, the conclusion

The basic characteristics of the work of secretaries and leaders are determined by their cooperative relationship. Although the working conditions of secretaries and leaders are quite different in different historical stages, different social systems and different organizational systems, the cooperative relationship between secretaries and leaders has always existed in different forms. Maintaining and optimizing this relationship is the need of leadership practice. Without the leadership's need for secretarial assistance, there would be no relationship between the two, and secretarial work would not exist. In fact, the relationship between them is very simple, equal personality status, colleague relationship to achieve work goals, superior-subordinate relationship in work functions, integration relationship in work performance, and two-way communication relationship in work. Its essence is the interactive and complementary cooperative relationship between the two, and only the cooperation between the two can reflect its value.

In maintaining a good relationship between them, the most important thing is morality and ethics. Both sides should strictly abide by their professional ethics. The superior cares about the subordinate, and the subordinate respects the superior. They understand each other, help each other and cooperate with each other in their work! Achieve the goal of * * * and realize the unity of thought and behavior.

In a word, the cooperative relationship between the secretary and the leader is the most important and core basic relationship and contact in their specific working relationship and contact.