On the basis of ancient pavilions, guest houses and inns, hotels have developed with the progress of human beings, the development of social economy and the development of science, culture, technology and transportation. The development of modern social economy has brought the prosperity of world tourism and commerce, and the hotel industry has also developed rapidly, with more and more luxurious facilities and more modern management.

After China's entry into WTO, with the increase in the number, scale and facilities of liquor stores (www.lw6 1.com), the competition in China's hotel industry will become more intense and it will face the situation of "dancing with wolves". However, the quality and skills of hotel employees have not improved simultaneously, which seriously restricts the further development of the hotel. In order to improve the competitiveness of hotels, it is necessary to improve the overall quality of employees, so the training of hotel employees is particularly important. Hotel staff training can improve the hotel's human capital level, make the hotel win an advantageous position in the fierce market competition, reduce the staff turnover rate, train outstanding talents and win better image and benefits for the hotel. At the same time, hotel staff training can greatly improve the quality and skills of employees, motivate their morale and combat effectiveness, and strengthen their professionalism.

First of all, training has improved the overall human capital level of the hotel. For the hotel industry whose lifeline is "serving people", talent competition is the most important competition, which is related to whether the hotel can win an advantageous position in the market competition. The most important business purpose of the hotel is to win customers, and the acquisition of customers requires a staff team with its own unique advantages, which requires high quality employees and high-level services. Staff training can enable employees to master the correct working methods, improve their working skills and knowledge, thus improving service quality and creating higher labor efficiency.

Secondly, training is conducive to the hotel's eternal vitality and shaping excellent hotel culture. Training plays an important role in shaping excellent hotel culture. As the theme of shaping corporate culture, the quality of hotel employees has been further improved after training, and they can obtain values and behavioral norms consistent with hotel requirements. This will inevitably build a high-level excellent corporate culture.

Thirdly, training can help employees participate in the daily management of the hotel and enhance their sense of ownership. In order to make employees more conscious and self-disciplined in their work and give full play to the spirit of ownership, modern hotels authorize employees to have a number of management functions, so that employees can participate in the daily management of the hotel to varying degrees. Employees participate in the day-to-day management of the hotel, and require superiors to know people and be good at their duties, actively communicate and coordinate with employees, and be good at authorization; It also requires subordinates to give full play to their subjective initiative, actively explore ways to solve problems encountered in their daily work, and promptly put forward their own reasonable suggestions or opinions to their superiors, which must be realized through professional training. When employees regard themselves as a member of the hotel family and devote themselves to their work seriously and actively, they will not resign easily.

Finally, hotel staff training can improve the quality of employees, create conditions for their promotion and promote their career development. Hotel staff training is to train employees to be adaptable and capable (the original paper comes from www.lw6 1.com). In hotel training, employees should not only strengthen their ability to handle affairs, but also receive training in hotel professional ethics, etiquette, fire safety, food nutrition and hygiene, basic knowledge of hotel management and marketing knowledge. In order to improve their comprehensive quality and ensure their ability to continue to perform their duties. At the same time, after training, employees can not only be competent for their jobs and do their current jobs well, but also take on more important responsibilities and create conditions for greater development. Moreover, it can expand employees' knowledge, expand their work fields, realize employees' career ideals and lay a solid foundation for new career development.

Hotel staff training is a high value-added investment for both the hotel and the staff themselves. Establishing an incentive mechanism for hotel staff training will make the effect of training investment more prominent and the role of training more obvious. Therefore, it is very necessary to establish an incentive mechanism for hotel staff training.