On the Management and Maintenance of Hotel Engineering Equipment
In order to make the hotel have a good and comfortable environment, we should always keep the equipment in a good technical state and ensure the normal function of the equipment. This requires equipment managers to fully grasp the performance of all equipment, study the most effective measures to give full play to the functions of various equipment, and make overall planning and management of equipment.
Keywords: hotel engineering equipment management and maintenance
Since the reform and opening up, China's economic level has improved rapidly, its industrial strength has reached a great level, and people's living standards have improved significantly. In recent years, with the continuous progress of science and technology, a large number of scientific and technological achievements have been applied to various fields. Many new engineering equipments have also been applied to the hotel field. Hotel engineering equipment pursues the effect of comfort and luxury, which is different from general engineering equipment. Based on the analysis of the characteristics of hotel engineering equipment, this paper puts forward its own views on how to manage and maintain hotel engineering equipment.
I. Overview of Hotel Engineering Equipment Management
1. The concept of engineering equipment management
Equipment management is the scientific management of the whole process of material movement and value movement of equipment (from planning, design, selection, purchase, installation, acceptance, use, maintenance, repair, transformation, renewal to scrapping) by applying a series of theories and methods and pursuing the comprehensive efficiency of equipment. Equipment management is the management of the whole process of equipment life cycle, including the management of equipment selection, correct use, maintenance and renovation.
2. The role of engineering equipment management
(1) Engineering equipment management is the focus of enterprise internal management. Engineering equipment is an important material wealth for the survival and development of hotels, and it is also an important component and one of the basic elements of productivity. Hotel engineering equipment is an important tool for hotel management and an important symbol to measure the comprehensive scale level of hotels. Improving the management level of engineering equipment is of great significance to promote the progress and development of hotels.
(2) Engineering equipment management is the guarantee of enterprise production. Optimizing the management of engineering equipment can provide excellent and economical technical equipment for the hotel, so that the hotel's business activities can be carried out smoothly, thus ensuring that enterprises can improve production efficiency, improve product quality and reduce production costs, thus enabling the hotel to obtain the highest economic benefits.
(3) Engineering equipment management is the basis of improving hotel efficiency. Obtaining the maximum economic benefit is the purpose of hotel management, and the management of engineering equipment is the basis of improving economic benefit. Engineering equipment is an important factor to improve hotel management and service quality. Improving the production efficiency of engineering equipment is also the key to improve labor productivity. One of the main contents of engineering equipment management is to reduce the consumption of engineering equipment to reduce costs. In a word, the management of engineering equipment is one of the foundations and fundamentals to improve hotel efficiency.
Second, the hotel equipment management objectives
Adopting scientific management methods to improve equipment utilization and technical level, save energy and reduce manpower consumption, so as to achieve the effects of less investment, high efficiency, low maintenance cost and good economic benefits, which is the goal of hotel equipment management.
In order to make the hotel have a good and comfortable environment, we should always keep the equipment in a good technical state to ensure the normal function of the equipment. This requires equipment managers to fully grasp the performance of all equipment, study the most effective measures to give full play to the functions of various equipment, and make overall planning and management of equipment.
Third, the specific problems in the hotel equipment
3. 1 The utilization rate of hotel equipment is poor.
Unreasonable purchase of equipment, many hotels have more equipment than production needs, resulting in great waste: (1) improper selection, poor quality, the hotel is not renovated, and it is idle. (2) The quality is good, but it doesn't match the hotel production technology. (3) Although the equipment can be used, there are too many of the same model, resulting in a backlog of warehouses. (4) The equipment cannot be used due to the failure to master the equipment use technology.
Insufficient running time of equipment: many hotel equipment is not fully running, and the utilization rate is only about 30%. Many very expensive equipment, resulting in low operating income. The operating load is seriously insufficient: (1) Some equipment is occupied for free, and the hotel is greedy for foreign investment. Causing a backlog of equipment. (2) hotels don't consider the efficiency of equipment utilization, and do small things. (3) only pay attention to improving ownership, not to improve the quality and composition of equipment. (4) Inadvertent equipment procurement and lack of strict approval procedures lead to unreasonable selection. (5) Lack of long-term planning for equipment renewal. (6) Equipment managers don't know enough about hotels.
3.2 High equipment life cost
For a long time, hotels have lacked the accounting and effective evaluation of equipment life. The equipment life cost is generally high. (1) The management is chaotic and the maintenance plan is unscientific. (2) Lack of cost accounting. Usually, it is not managed, and many devices are maintained in spite of illness, lacking effective maintenance. Don't hesitate to pay for the problem. (3) huge energy consumption, unreasonable design and poor maintenance.
3.3 Lack of standardized equipment management, relying on experience management.
Serious lack of experience and backwardness, lack of experienced engineering and technical personnel.
3.4 The Engineering Department lacks technical strength.
The hotel engineering department has long been short of personnel and domestic training is insufficient. Maintaining equipment by professional companies is a solution to the existing situation, but the maintenance cost of professional companies is also rising.
3.5 equipment management organization is not perfect
There is a big problem with the authority of the equipment management department. Set up a technical director, who is in charge of the general manager or deputy general manager. Pay more attention to equipment management.
Four, the basic system of hotel equipment management
4. 1 Equipment management responsibility system at all levels
(1) The main responsibilities of the engineering department manager and chief engineer are: under the unified leadership of the general manager in charge, to implement the guidelines, policies, regulations and systems related to equipment and energy management, and to strengthen the technical management of equipment. Safe, reliable, economical and reasonable? Under the principle of ensuring the energy-saving operation of all kinds of equipment; Organize the collection and compilation of equipment-related technical documents, prepare and supervise the completion of various equipment maintenance and overhaul plans, formulate various specifications and technical standards for equipment management and maintenance, and continuously improve the professional and technical level of maintenance personnel.
(2) The main responsibilities of the person in charge of each discipline: to prepare annual, quarterly and monthly maintenance plans and material plans for various equipment, and organize their implementation after approval; Ensure that the managed equipment is always in good technical condition, be responsible for solving relevant technical problems, organize investigations, eliminate accidents and propose preventive measures; Cooperate with the warehouse administrator to determine the variety and quantity of maintenance spare parts, put forward and implement specific measures to reduce material consumption, and try to save energy such as water, electricity and oil.
4.2 Equipment Management System
It mainly includes the scope and category of equipment management, equipment selection, numbering and registration, spare parts and equipment file management, and equipment scrapping and updating management.
4.3 Equipment maintenance and repair system
The main contents include regular patrol inspection system, fault repair system (scheduling system) and handover system. , depending on the specific situation of each hotel.
4.4 spare parts and warehouse management system
Including spare parts procurement system, tools and materials delivery system, various spare parts quota reserve system and management system.
4.5 Equipment Maintenance Technology Management System
The technical management system mainly includes the accumulation and management of technical data required for maintenance, the preparation and management of key equipment maintenance plans, technical preparation before maintenance and technical services during maintenance, maintenance quality requirements and inspection and acceptance.
4.6 Equipment accident handling system
Equipment accidents have a great impact on the operation of hotels, which will seriously cause personal injury and economic losses, and even close down. Therefore, while strengthening equipment management and preventing accidents, we should carefully analyze the causes of accidents and sum up lessons. Major accidents should be investigated for responsibility and dealt with seriously.
4.7 Economic management system for equipment management and maintenance
Generally speaking, hotel equipment managers in China pay insufficient attention to this, and rarely conduct comprehensive and scientific research on equipment maintenance and operation management from the perspective of economic analysis. The system should at least include basic economic indicators such as maintenance quota, maintenance cost accounting, maintenance cost assessment and spare parts fund quota. Economic evaluation index is a comprehensive evaluation of the effects of various management systems, which plays an important role in improving the level of equipment management.
Five, equipment maintenance and repair management
Every employee of the hotel is a user of relevant equipment and a natural maintainer of these equipment. In addition to daily maintenance, most of the maintenance work of hotel equipment depends on the engineering department, such as the operation and maintenance, repair and transformation of all hotel equipment and facilities such as air conditioning, electricity and water supply. In equipment maintenance, we should pay attention to preventive maintenance, find hidden dangers and locate them in time, reduce the losses caused by equipment damage, prolong the service life of equipment, improve efficiency and reduce energy consumption. .
In order to implement the preventive maintenance plan, it is necessary to make a preventive maintenance list. It is an intuitive record of task deployment, arrangement and completion, and also a document to guide maintenance personnel. The specific method is to formulate the requirements and contents of equipment maintenance according to the equipment registration card, and then analyze it according to the inspection situation. Upgrade the facilities that can't meet the requirements, and list the hidden dangers of equipment in the preventive maintenance table according to the priority and the time required for troubleshooting (that is, man-hour management).
Conclusion:
As a service industry, hotels depend on the quality of service. At present, under the new economic situation in the world, in order to improve the scale and service quality of hotels, a large number of engineering equipment are applied to hotels. However, the application of hotel engineering equipment is different from that of general engineering equipment. The key is the purpose of use. The purpose of using engineering equipment in general construction projects is to improve work efficiency, while the purpose of using engineering equipment in hotels is to ensure service quality. However, there are still many loopholes and problems in the management and maintenance of hotel engineering equipment in China. The author has rich experience in the management and maintenance of hotel engineering equipment, and combined with his own experience, puts forward his own views and opinions on how to improve the management and maintenance quality of hotel engineering equipment.
References:
Du Xue. Hotel engineering management. Journal of Tsinghua University (Social Science Edition), 2004.
[2] Lin Yunming. Equipment management. Machinery Industry Press, 2008.
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