Half-year work plan 1 The new semester has begun, and the fourth student union is running more and more harmoniously and methodically. There are several very important large-scale activities this semester, which require all members of the student union to unite and work together. In September, we will usher in the first large-scale activities-welcoming new students and recruiting new ones. Recruiting new ones is the top priority of this semester's work and has a very important impact on the future operation of the student union and the next student union. For recruiting and training successors, we should pay attention to personal morality and ways of doing things, so that newcomers can feel the warmth and existence of the student union as soon as possible and actively help them find their own value.
The detailed plan for the second half of the year is as follows:
1. Prepare for the orientation, show the college style to the freshmen of your RTVU, and guide them to get familiar with the campus environment.
2. Prepare to recruit new students, vigorously publicize the Student Union, and select capable new people for the Student Union.
3. Prepare for the new sports meeting and make relevant publicity.
4. Assist the Sports Department in logistics of athletes' daily training.
5. Prepare for the school sports meeting.
6. Prepare the follow-up lectures of the teachers' forum.
7. Prepare the publicity of the top ten singers and actively assist the Ministry of Literature and Art. ..
8. Assist all departments to do propaganda work.
9. Assist the work of various departments.
10. Cultivate talents in publicity to prepare for the general election.
* * * Propaganda Department of Youth League Committee of Business School of Guilin University of Electronic Technology
xx-8-30
Through the efforts of the work plan in the second half of the year, our brand has been widely recognized by all walks of life, and the high-quality and fast claims service has won the trust of customers. However, in our work, we still find many problems and shortcomings, such as the high insurance payout ratio and the lack of ways and methods to deal with cases of refusing insurance. Therefore, improving the quality and management level of claims in an all-round way is still the focus of our future work. In the work, we should further strengthen the work of key links such as auto insurance survey, loss assessment, quotation, claim verification and physical examination, so as to achieve objectives, measures and audits. Therefore, we should seriously:
(1) The reporting time of the special line shall be controlled within 3 minutes of each case, and the return visit rate shall reach 95%; The on-site arrival rate of the damaged post should reach 100%, and the overdue delivery rate should be controlled within 10%; 1 day, the quotation post shall report the vehicle control, and the coordination between the vehicle reported by the branch and the branch shall be controlled within 2 days as far as possible; The settlement rate of the number of adjustment posts and the settlement rate of the amount strive to reach 85%.
In the second half of the year, we will continue to strengthen the assessment of on-site claims cases, expand our influence, create momentum, and establish the characteristics of China Insurance Claims Service in Baotou market.
(2) Control the fixed loss quality of car damage insurance, and ensure that the payout ratio of auto insurance drops sharply. Therefore, we should improve the first-site survey rate, squeeze out the moisture in the car damage insurance claims, effectively implement the damage assessment review and nuclear damage, and strengthen the supervision of the survey and damage assessment work.
(3) Strengthen the construction of claims team, strictly enforce discipline, comprehensively and seriously receive reports, arrive in time, accurately quote, provide enthusiastic service and make reasonable claims. Further improve the fast claim settlement method, ensure the simplification, convenience and quickness of case handling under the principle of initiative, quickness, accuracy and reasonableness, and highlight the characteristics of China Insurance. Establish and improve the service network of maintenance, rescue and spare parts, and review the automobile maintenance cooperation units that have signed cooperation agreements on the principle of mutual benefit and risk control. Strengthen the construction of survey and damage assessment team, and reserve personnel one step ahead of time to prevent survey and damage assessment from dragging down business development.
With the continuous expansion of business scale, it is necessary to further improve the business skills of all claim adjusters, strengthen the supervision and assessment of claim adjusters, improve the work efficiency of claim adjusters, standardize the words and deeds of claim adjusters, put an end to behaviors that are detrimental to the company's image and interests, and require survey personnel to be neat in vehicles, tidy in clothes, polite in speech, humble, patient and meticulous, efficient in service, deal with customers with a brand-new look, and educate every claim adjuster.
(4) In the second half of the year, under the premise of ensuring the one-site rate, we further improved the one-site reporting rate, intensified the crime scene verification of cases without self-reporting on the spot, and reduced the occurrence of false insurance fraud cases. Our department issued a reward method for refusing compensation cases, mobilized the enthusiasm of all staff, further reduced the payout ratio, increased the profit margin, focused on strengthening the investigation and handling of non-auto insurance and major difficult cases, and sent professional teams to carry out the investigation and handling of non-auto insurance and difficult cases.
(5) Strengthen the quotation management, do a good job in price localization, squeeze out the moisture in the price of auto parts and maintenance, and ensure that the models are consistent and the quotation amount is unified.
(6) Strengthen the review of damage compensation cases.
(seven) actively prevent insurance fraud, do a good job in the investigation and handling of difficult claims.
(8) Standardize the management of outstanding claims, strictly implement the provisions of the Head Office on the management of outstanding claims, standardize the handling principles and operational procedures of outstanding claims, improve the accuracy of the loss estimation of outstanding claims, and try to prevent the occurrence of zero loss estimation of outstanding claims.
(9) Strengthen internal information feedback. Feedback the problems found in the process of claim settlement to the underwriting department in time, so as to promote the underwriting risk control of the company, supervise the implementation of the underwriting system, curb the upward trend of payout ratio from the source, and coordinate the relationship between business development and claim settlement control.
(10) Strengthen the management and supervision of insurance claims. All departments and branches of the Company collect the problems and guiding opinions and suggestions found in the process of insurance claims service and management, and adopt useful opinions and suggestions to rectify insurance claims service and management and comprehensively improve the quality and efficiency of insurance claims service and management.
In the next time, I will aim at improving customer satisfaction and safeguarding the company's interests, strive to improve the quality and efficiency of insurance claims, enhance the company's social reputation, establish the company's brand, show the company's service advantages, and strive to promote efficiency through service, so as to make due contributions to building the company into a first-class modern insurance enterprise.
Half-year work plan 3 I. Work ideas
This plan is formulated according to the requirements of the county teaching and research office's primary school work plan, zz Town Education Committee and zz Town Primary School Teaching and Research Office's teaching and research plan. Lead the primary school mathematics teachers in the town to improve the quality of education and teaching in an all-round way, take solid promotion of quality education as the center and classroom teaching as the main position, deepen classroom teaching reform and improve classroom teaching efficiency. Strengthen the leading role of backbone teachers and teaching researchers, improve teachers' classroom teaching level, pay close attention to teaching quality, and comprehensively improve the quality of education and teaching in our town.
Second, the key work
(1) Innovate the conventional teaching and research forms to promote the standardization, scientification and modernization of mathematics teaching and research in primary schools in our town.
1. In order to make full use of education and teaching resources and give full play to the advantages of online education resources, the Education Commission agreed to implement the town's online strategy platform to prepare lessons, so that teachers with blogs in the town can prepare lessons in blogs, and middle-aged and elderly teachers are encouraged to create blogs and adopt online strategies to prepare lessons. Strengthen the monitoring and communication of teachers' lesson preparation, and improve the scientificity and effectiveness of lesson preparation.
2. In order to strengthen the effectiveness of unit collective lesson preparation and promote teachers' mutual discussion, math unit collective lesson preparation takes the whole town grade as the unit, allowing teachers to comment on online platforms, highlighting teachers' comments and improving teachers' research level.
3. Strengthen the inspection and evaluation of routine business, focusing on finding existing problems. Organize teachers to study urban teaching strategies seriously, understand the spiritual essence of strategies, and improve teachers' ability to use strategies flexibly. Do a good job in inter-school joint research and collective lesson preparation activities, make full use of the time of teaching and research activities, extensively carry out topic discussion activities, solve practical problems in front-line teachers' teaching, continue to carry out "problem teaching and research", strengthen topic research from the perspective of problems and needs, innovate discussion forms, and make full use of the network for collective discussion. Carry out practical homework design activities, the content reflects individuality, life and socialization, the form of homework emphasizes openness, inquiry and cooperation, and designs vivid, intelligent and interesting homework to make students move and learn in life.
4. Continue to effectively combine quality class evaluation, demonstration class, open class, research class and interactive class evaluation activities to maximize the benefits of the activities; Combined with the thesis (case, courseware) selection defense and notification, urge teachers to strengthen theoretical study, seriously carry out teaching and research, and constantly enhance the effectiveness of teaching and research activities.
(B) continue to build an "efficient classroom" as the goal, deepen classroom teaching reform, and promote the optimization of the teaching process.
5. Continue to promote and study urban teaching strategies. This year's implementation focuses on deepening the application and research of teaching strategies, making new breakthroughs in breadth and depth. Do a good job in the in-depth study of strategies, actively guide teachers to use teaching strategies flexibly through investigation, discussion and discussion, and effectively improve the quality of classroom teaching; Make good use of county-level teaching experts and teaching rookies, set an example in the process of strategy research and application, and push the classroom teaching level of the whole town to a new level.
6. Strengthen inter-school joint research, promote balanced development and improve the level of classroom teaching. In addition to pairing up with the primary schools in the city to learn their advanced experience, every two schools in six schools in the town form a joint research body, and use online teaching and research or other teaching and research activities to promote teachers' classroom teaching level in by going up one flight of stairs. Strengthen the effectiveness of school-based teaching and research based on reality. To do a good job in inter-school joint research and collective lesson preparation activities, all primary schools should base themselves on the reality of their teachers, study and solve some teaching problems within their power, and focus on standardization. School-based teaching and research should be solid and effective, and teaching and research methods should be innovative, and it should not become a mere formality, resulting in inefficient or ineffective results.
7. Vigorously carry out classroom teaching research activities under the banner of "efficient classroom". First, it is necessary to strengthen the research on small topics and effectively formulate efficient standards that are operable and meet the requirements of the times; Second, we should make full use of county-level classroom teaching activities to carry out town-level classroom teaching activities and promote teachers to carry out efficient classroom research; Third, according to the principle that it is more conducive to highlighting students' dominant position, students' growth and reducing teachers' workload, we should boldly carry out teaching routine reform, effectively realize the transformation of teachers' teaching methods and students' learning methods, and effectively break through the difficulties of curriculum reform.
8. In order to strengthen the implementation of efficient classroom, we will continue to take efficiency as a "hard ruler" as the main basis for preparing lessons and attending lectures, and encourage teachers to study the classroom deeply, use strategies and consciously infiltrate the new concept of curriculum reform. Organize and carry out "a quality class for everyone" and other classroom teaching seminars and lectures with a certain scale to promote the general improvement of teachers' professional level.
Third, specific arrangements.
September:
1, organize and participate in teaching seminars and experimental textbook training in various disciplines.
2. Organize this month's "recommended every month" materials.
3. Carry out practical joint research and collective lesson preparation activities.
4, the organization to participate in the county primary school mathematics quality class appraisal.
5, the organization to participate in the county primary school teaching thesis appraisal.
October:
6. Organize teachers to participate in classroom activities.
7. Carry out inter-school joint research and collective lesson preparation activities.
8. Organize this month's "recommended every month" materials.
9, teaching and research staff activity week.
10, famous teachers and experts observe classroom teaching.
1 1, to carry out the principal's lecture activities.
12, teaching activities of young teachers.
13. Participate in the classroom teaching seminar for primary school teachers jointly organized by primary school mathematics.
1 1 month:
14, carry out inter-school joint research and collective lesson preparation activities.
15, this month, we will arrange "recommended materials on the first day of each month".
16, organized and participated in the third classroom teaching standard-reaching activity in the county.
17, to meet the city's primary school teaching evaluation.
December:
18, carry out inter-school joint research and collective lesson preparation activities.
19, this month, we will arrange "recommended materials on the first day of each month".
20, to meet the county primary school teaching special supervision.
2 1, to meet the evaluation of star-rated township teaching and research offices.
22. Summarize the teaching and scientific research work in 20xx years.
23, make 20xx teaching and scientific research work plan.
I have always treated patients with humility, and it has become my mission to reduce the suffering of patients, so I am worthy of the title of angels in white. It is often said that teachers are the most glorious profession in the world, but now I want to say that nurses are the same. Because nurses have made positive contributions to people's health, they are respected by society. In the new year of 20xx, our nursing work should also be in by going up one flight of stairs. Therefore, a personal work plan for nurses in 20xx years has been formulated:
First, strengthen the on-the-job education of nurses and improve the comprehensive quality of nursing staff.
(a), according to the standardized training of nurses and nurses in-service continuing education implementation plan, do a good job in the training and assessment of nurses' three basics and specialist skills.
1, focusing on strengthening the assessment of new nurses, hired nurses and junior nurses, and strengthening the awareness of learning. The work plan of the nursing department in the first half of the year focuses on strengthening basic nursing knowledge and increasing the number of examinations until reaching the standard.
2. Strengthen specialist skills training: Each department formulates an assessment plan for specialist theory and skills training within the cycle, and organizes examinations 23 times a year. Theoretical examination should have examination papers, and the head nurse should organize a closed-book examination, which requires practical results and is not a mere formality, laying a solid foundation for training specialist nurses.
3. Basic skills assessment: Nurses who are standardized training objects must all meet the standards in 16 basic skills during the year, and the assessment needs to be randomly tested in actual work. Nurses at other levels plan to arrange an operation exam and two theoretical exams.
4. Strengthen the study and mastery of relevant knowledge, organize a practical assessment of rules and regulations, combine theoretical assessment with clinical application, and check the compliance of implementation.
(2) Strengthen the study of humanistic knowledge and improve the overall quality of nurses.
1, organize the study of hospital service etiquette culture, strengthen nurses' awareness of modern nursing culture, discuss it at the head nurse level first, and then carry out quality improvement activities in the whole hospital after reaching the knowledge of * * *, and formulate training plans and specific implementation plans.
Arrange lectures in the whole hospital and try to learn nurses' social etiquette and professional service etiquette by sending them out and inviting them in. Carry out nurse etiquette competition activities, using 5. 12 During the Nurses' Day, we held a month of learning etiquette and stressing literacy, and organized an entertaining holiday party.
(3) update professional theoretical knowledge and improve the technical level of specialized nursing.
The development of nursing level and medical technology is unbalanced, and the head nurses in various departments organize to learn professional knowledge. In case of developing new technology projects and special diseases, we can update our knowledge and skills by inviting doctors to give lectures, searching documents, organizing nursing rounds by the nursing department, and consulting and discussing nursing, and at the same time, we can send some nurses out for further study in a planned way to improve their academic level.
Two, strengthen nursing management, rigorous head nurse work plan, improve the management level of the head nurse.
(1) A hospital head nurse management class was held at the beginning of the year, mainly to update the management concept, management skills and humanistic spirit in nursing service, the current social demand for nursing service, the prospect of nursing work in the new year and the emotional exchange of head nurses.
(2) Strengthen the assessment of head nurses' target management, combine monthly assessment with year-end assessment, and link the nursing quality of departments with management indicators such as head nurses' assessment.
(3) Promote the learning and communication between the head nurse and the departments, organize mutual inspection of nursing quality every quarter, and hold an exchange meeting on the work experience of the head nurse to improve the level of nursing management.
Third, strengthen the process control of nursing quality to ensure the safety and effectiveness of nursing work.
(a), continue to implement the secondary management system of nursing quality, especially the need to cultivate and improve the head nurse's ability to find and solve problems, and at the same time give play to the quality control role of the quality control team of the department, clarify their respective quality control points, enhance the awareness of all staff to participate in quality management, and improve the quality of nursing.
(2), the establishment of inspection, evaluation, feedback system, the establishment of traceability mechanism, nursing staff often in-depth inspection, supervision and evaluation of each department. The evaluation method is to evaluate nurses on the spot, check patients, check records and listen to doctors' opinions, find problems existing in nursing work and put forward rectification measures.
(3) To further standardize the writing of nursing documents, start with the details, strengthen the three-level evaluation system of each nursing document, regularly analyze and improve the defects of nursing records, increase the weight of deduction points for defects in discharged medical records, and emphasize that unqualified nursing documents will not be filed. At the end of the year, nursing documents were rated as the first, second and third in the group.
(four) to strengthen the safety management in the process of nursing:
1, continue to strengthen the three-level monitoring and management of nursing safety. Departments and nursing departments conduct monthly investigation of hidden dangers of nursing safety and do a good job in attribution analysis of nursing errors, defects and nursing complaints, analyze the reasons from the perspective of themselves and departments, analyze the lessons to be learned, and put forward preventive and improvement measures. The management and personal responsibility of the head nurse shall be investigated for the departments and individuals with the same recurring problems.
2. Strictly implement the check system, emphasize the second check in place, strengthen the management of nursing students, clarify the responsibility of teachers' safety management, and put an end to serious mistakes and accidents.
3. Strengthen the head nurse's awareness of routine inspection of the hardware facilities of the department, strengthen the performance and safety inspection at ordinary times, timely find problems and maintain them in time to keep the equipment in good condition.
Fourth, deepen family services and improve service quality.
(1) On the basis of training nurses' daily etiquette, further standardize nursing operation terms and nurse-patient communication skills. Cultivate nurses and establish a good professional image.
(2) Pay attention to collecting nursing service demand information. The nursing department obtains patients' needs and feedback information by understanding the opinions of return visit cards, talking with outpatients and inpatients, issuing satisfaction questionnaires, etc., and puts forward improvement measures in time, and at the same time encourages nurses to mobilize their work enthusiasm.
Five, do a good job in teaching and scientific research
(1) Designate nurses with the title of nurse or above to be responsible for the teaching of interns, hold regular review meetings of schools and churches, and listen to the opinions of teachers and interns.
(2) The head nurses in all subjects are the general tutors, attach great importance to the teaching work, regularly check the teaching attitude, sense of responsibility and professional level of the tutors, arrange small lectures, understand the completion of the internship plan, and complete the theoretical and operational examinations.
(3) The nursing department should do a good job in pre-job training of interns, check the teaching quality of the next department from time to time, and organize an excellent teaching teacher selection activity before the end of each internship.
(4) Enhance scientific research awareness and strive to introduce or develop 1-2 new technology projects this year.
(5) Make plans, upload the nursing trends in our hospital, deliver nursing learning materials in time, give full play to the spatial advantages of local area network, and enrich the study life of nurses.