To really be an excellent leader, you must have excellent qualities in all aspects of work and life. In a sense, leaders must be ideal role models for all employees. Here not only refers to the commonly understood "virtue", but also refers to the equally important "wisdom". The basic quality of leaders directly determines the basic quality of employees. As the saying goes, there will be no Qiang Bing for fools and no weak soldiers for wise men. This problem is very important, but it is often ignored by us. First, the standard of "leader" It is generally believed that a successful manager must fully meet the top ten standards of "leader":
1. Create an atmosphere. Be proud of your own enterprise, treat your work with enthusiasm, drive employees with enthusiasm, and guide employees to give full play to their talents. We should be good at triggering internal competition mechanism and stimulating employees' vitality. An enthusiastic person will work happily. He can radiate a healthy mentality and spread it to people around him, making them more efficient workers.
2. foresee the future. It is necessary to have a certain foresight on the development of enterprises and the prospects of the market, and earnestly grasp the future development direction. If you want to have an advantage in strategy, you must have a deep insight into the competitive environment.
3. Pay attention to practice. Work must be vigorous and resolute, and what you think is good must be put into practice immediately. Don't think too much, or you will often lose more. Without practical actions, there will be no outstanding achievements. Action is gold.
4. pursue Excellence. We should strive for perfection in everything, and strive to achieve 100%. We should constantly improve ourselves, develop enterprises, update our concepts and upgrade our subordinates. Don't even read the "not the best" plan. In short, we should pursue Excellence.
5. Keep your promise. As a decision maker, you must never promise anyone what you can't do. At the same time, be consistent in words and deeds, and be responsible for every action and decision. We should use our own practice to motivate our subordinates and cultivate their sense of responsibility. Tell subordinates clearly what they must achieve and guide them to objectively evaluate their performance.
6. Control employees. For new employees, we should patiently teach them how to think and how to work. In terms of controlling employees, it was tough at first, and then it was slightly relaxed. The initial tough control can show your control, and then a little relaxation will make subordinates appreciate you. Employees should be treated regardless of their relatives and friends, and their self-esteem should not be dampened.
7. Encourage criticism. Can accept criticism and listen to different opinions. Big mistakes are often accumulated by small mistakes, and you must not be careless. Employees should be encouraged to speak out about misconduct in the organization. If an employee makes a mistake or negligence in his work, he should clearly point it out to himself. Any problems that arise should be reviewed and studied in time and effectively solved.
8. Avoid dictatorship. It is particularly important that personal interests should not be put above the interests of the Organization. For many large enterprises, dictatorship is often their achilles heel.
9. Share the honor. Don't show off, don't be greedy. It is very wise to share the honor with colleagues. Showing off yourself too much often backfires. Willing to do things that don't cost much, willing to be promoted to subordinates instead of yourself.
10. Strengthen communication. Be good at communicating with subordinates, because poor communication often leads to gossip and misunderstanding.
Second, the role of "leaders"
As long as the management is correct and the working atmosphere is good, employees will go all out to work. Excellent enterprises need excellent managers, and excellent managers are the basis for the successful development of enterprises. What kind of person to choose to join the enterprise management team fully embodies the characteristics of an enterprise. It is necessary to cultivate and instill clear goals within the enterprise organization and create an exciting working atmosphere.
Enterprise managers must become one with their employees and never engage in personality cult. This is because many employees are very disgusted with the dominant managers in the enterprise organization.
Ericsson defines managers as: managers = business operators+operation managers+capability developers. Ericsson emphasizes that managers should play a key role in human resource management. Managers must first pay attention to and devote themselves to business work, must devote themselves to the management cycle from planning, execution, audit to improvement, and must constantly develop their subordinates and their own abilities. At the same time, managers must also pay attention to cultivating and shaping a good team atmosphere to improve the effectiveness of the organization. Ericsson attaches great importance to management planning to prevent the company from management faults and management vacancies due to various departments. They select the candidate team of managers through the employee competency evaluation system, organize training and development, and boldly appoint qualified personnel, so that they can get enough exercise and training in management.
More often, the role of leaders is to motivate subordinates. In Panasonic, it is an important principle to hand things over to subordinates. Under normal circumstances, in order to avoid some shortcomings caused by thoughtlessness or lack of skills, bosses are often used to instructing subordinates what to do. However, Panasonic's leaders believe that if the instructions are too detailed, it may make subordinates blindly dependent. A mechanical work that commands an action is far from improving efficiency, let alone cultivating talents. In personnel training, the most important thing is to guide trainees to think repeatedly, make plans and strategies in person and put them into practice. Only independence can be independent. For a leader, the most important task is to stimulate the autonomy of subordinates, so that everyone can work independently, instead of becoming a puppet of obedience.
There is no doubt that hard work is a good quality. But as a manager, this is not enough. Successful managers should be "leaders" whose value is to drive a group of people.
Third, personality charm.
The Oriental Hotel in Bangkok, Thailand has been rated as "the best hotel in the world" by the American magazine International Investor for four times. The great success of hotel management is related to general manager Kurt wachter Faitl.