The first 2020 hospital office staff work summary

I officially entered the Third Hospital of the City in X and was arranged to work in the office. With the care and attention of the leaders of our hospital and the help and guidance of my colleagues in the office, I began to fully understand the management of our hospital and gradually adapted to the mode of working and living in the hospital. My work is briefly summarized as follows:

First, strengthen study and be fully familiar with hospital management.

Hospital operation management, for me, is a completely strange field. In order to adapt to the work of the hospital office as soon as possible, under the coordination and guidance of Director _ and other colleagues, I studied the rules and regulations and work plan of our hospital, the work responsibilities of the hospital office, the evaluation standards of secondary hospitals, the specific requirements of document preparation and meeting organization of our hospital, and became familiar with the personnel structure of departments and the current situation of hospital management.

Over the past few months, I have actively studied the good working methods of the director and other colleagues, learned from each other's strong points, paid attention to coordination with colleagues, and constantly improved my professional level.

Second, work hard and earnestly perform office duties.

Hospital office is a comprehensive coordination department, and its work is complicated and trivial, which is generally difficult to quantify. Therefore, in order to make our work standardized and efficient, according to the weekly work plan of Director _, and in line with the working concept of "serving the hospital leaders, departments and medical staff well", we should conscientiously complete our own work.

In the past few months, I * * * assisted or organized X meetings (including the president's office meeting, the regular meeting of the establishment of the Second Hospital, the meeting of professional ethics supervisors, the symposium on doctor-patient relationship, the disaster vulnerability analysis meeting and so on). ), prepare and issue X documents, and assist Director _ to complete the summary of feedback on the initial evaluation of the second-class hospital. Actively complete the annual hospital double support work evaluation data sorting, attendance statistics of personnel in various departments, follow _ director to attend two early meetings in the emergency department and be recommended by middle-level cadres in our hospital, assist _ director to carry out hospital professional ethics supervision and satisfaction survey, as well as the work undertaken by the office for the establishment of hospital affairs, Ping An Hospital, etc.

Third, recognize the shortcomings and strive to improve their work level.

Since I came to work in the hospital, although my office work has been carried out in an orderly manner and my own work has been basically completed, I know that there is still a big gap between my work and the requirements of the leaders and the expectations of my colleagues, which is mainly manifested in the lack of communication and coordination with other departments, the lack of comprehensive understanding of the reform and operation management of county-level public hospitals, and the work efficiency and service level need to be further improved.

In the work of W years, I will strengthen the study of medical and health policy system and office daily work, and strive to improve communication and coordination ability and work efficiency by learning from leaders, colleagues, books and the Internet.

I haven't been in the hospital for a long time, and I'm still learning more about the operation and development of the hospital. I think it is very important for hospitals to attach great importance to the introduction and training of talents, carry out more professional and technical training, improve welfare benefits and retain existing talents. Through external recruitment and providing opportunities for further study, we will increase the introduction and training of professional and technical personnel, lay the foundation for building colleges with distinctive advantages and improve social visibility.

Finally, thank you very much for your concern and help. I hope all the leaders and colleagues will give me their opinions on my work, so that I can further improve myself. I will take this symposium as an opportunity, study hard and work hard, and add a modest contribution to the leap-forward development of the hospital with everyone.

Chapter II General Situation of Hospital Office Staff in 2020

A year's work is spent in tension. This year is the second year that I am in charge of administration, creation and party affairs with the director of the office. In the past two years, with the care and help of leaders and colleagues, under the leadership of leaders in charge, and with the joint efforts of all members of the office, I have always been guided by the spirit of the 19th National Congress, earnestly performed the duties of the office director, successfully completed the tasks assigned by my superiors, and the office itself has been further improved. At the same time, my work in these two years is summarized as follows from two aspects.

First, strengthen study and constantly improve their political level and professional quality.

As a Chinese Communist party member, I have always maintained a high degree of ideological consistency with the CPC Central Committee, supported the leadership of the Party, earnestly studied the spirit of the 19th Party Congress, profoundly understood important thoughts, actively participated in various studies organized by Party committees, paid attention to constantly improving my political literacy and ideological and moral quality, strengthened my belief in the Party, and guided my actions with correct theories. Especially in this year's advanced education activities in party member, I actively participated in the arrangement of educational activities at all stages, carefully recorded my study notes, and thought deeply about writing the party spirit analysis report. As the deputy director of the office of advanced education activities in the hospital, he actively performed his duties and cooperated with the leaders to complete the work at all stages.

As the saying goes, "knowledge in the belly and many methods in the hand". As I am fully responsible for office work, my new job functions require me to constantly update my knowledge, expand my knowledge field and improve my ability to handle affairs, handle and coordinate problems. In my spare time, I study professional knowledge and related governance theories seriously, constantly update my knowledge structure, broaden my knowledge, and have certain learning ability.

By studying Marxist philosophy, introduction to Mao Zedong Thought, administrative management, official document writing and other theoretical knowledge, as well as medical policies, regulations and rules and regulations, gradually improve their overall quality. At the same time, we not only learn from books, but also learn from colleagues with high theoretical level and strong business ability, learn from each other's strong points, and strive to enrich ourselves, enrich ourselves and improve ourselves.

Through study, we have broadened our horizons, broadened our thinking, and further improved our political level and our ability to control practical work. In the past two years, he participated in the knowledge contest of "Five Laws and Two Regulations" organized by the Health Bureau on behalf of our hospital and won the third prize of the group. He wrote two papers and published two papers.

Second, be realistic and pragmatic, and constantly create a new situation in our work.

The office is a comprehensive coordination part, and its work is complicated and trivial. A lot of work cannot be guessed and quantified. To make office work truly standardized, orderly and efficient, a complete working system is needed as a guarantee.

In the past two years, I have always practiced the working concept of "serving the leaders and serving the employees well", and always pursued higher work efficiency, better service quality, smoother operation mechanism and higher work. On the basis of summing up and continuing my successful experience and fine tradition, combining with the expanding work content and the advanced concept of office work in my brother unit, I treat my work with a positive, serious and sincere attitude.

Especially in the activities of deepening the year of hospital governance, party member's advanced education activities, the "Satisfaction Cup" quality service competition, and the unveiling ceremony of the affiliated hospital of the university, it has given full play to its own functions of organization, coordination and service, and has been recognized by hospital leaders, other departments and cadres and workers.

Without pursuit and ideal, people will be mediocre; Without faith, people will lose the coordinates of the course of life. In short, working in an office, all I can do is to be diligent and willing to work, regardless of gains and losses. My goal is to be a good leader's right-hand man and a small banner for the masses. In all the work, I will be conscientious and conscientious, and contribute to the development of the hospital.

Chapter III Summary of Hospital Office Staff in 2020

A year passed in a blink of an eye. With the support and help of comrades in various departments, I have diligently and practically completed my job and successfully completed all the tasks assigned by the leaders. All aspects have improved themselves and laid a good foundation for doing a good job in the office. I have been in the hospital for almost three years, during which I have had joys and sorrows, but I am even more grateful to the hospital, because I have not only learned the knowledge, skills and methods related to my work, but also learned how to be a person, which is more precious than anything in my life and will benefit me for life. So I am working and studying with a grateful heart. It is the end of the year again. Let me sum up my work in the past year.

First, keep learning, improve quality and actively adapt to the requirements of office work.

In 20XX, I came to work in the hospital office from the clinical department, and my role and responsibilities have changed greatly. With the enthusiastic help and strong support of leaders and comrades, I started from scratch, and actively assisted the director of the hospital office to do every job of the hospital office, so as to learn by doing, gain experience in practice and improve through experience.

One is to learn from books, newspapers and the Internet. Reading books, reading newspapers and surfing the Internet have become three magic weapons for me to acquire knowledge and information. Taking reading notes, accumulating newspaper materials and downloading network files have become my daily homework. Over the past three years, I have come to realize that the updating of knowledge and information is endless. To do a good job in the office, we must study, study and then study.

The second is to lead the school. Working in an office gives you more opportunities to meet leaders. In the past three years, I have benefited a lot from the personality charm, leadership style and work art of hospital leaders.

The third is to learn from colleagues. The ancients said that a threesome must have a teacher. From different angles, every colleague in the hospital, including everyone here, is my teacher. I learned a lot from it, whether it is dealing with people, management experience, business ability or writing level, which has greatly improved my thinking and work level.

Second, be strict with yourself, unite and contribute, and earnestly perform their duties.

As the hub of hospital communication, coordination and contact with all parties, hospital office has a very special and important function, which can be described as "well done in obscurity, but poorly done".

In the past three years, I have been paying attention to grasping my words and deeds, actively cooperating with the director's work, and being not offside, arrogant or impetuous. In daily work, be strict with yourself, be lenient with others, always pay attention to uniting with comrades, safeguard the authority of leaders, maintain the image of the hospital and safeguard the overall situation of the hospital.

In the past three years, I have successfully completed various tasks.

First, a lot of document drafting and official document processing have been completed. For every material writing task assigned by the leader, it can be completed on time and as required, and working overtime and staying up late has become a common practice. According to rough statistics, * * * wrote more than 300 articles of various materials in three years, with about 500,000 words.

Second, I have completed the compilation and revision of hospital journals and hospital rules and regulations in the past 20 years with comrades, which has made beneficial contributions to the construction of hospital culture and the strengthening of hospital management.

Third, in quality control, actively coordinate and organize relevant departments to do a good job in monthly quality control inspection, constantly improve working methods, and prepare monthly quality control briefings.

Fourth, work closely with comrades in relevant departments to do a good job in hospital publicity. In the writing of publicity materials, the production of hospital image advertisements, and the release of TV advertisements. I tried my best to exert my energy and successfully completed various publicity tasks.

Fifth, give full play to the service function and strive to be the staff assistant of the leaders. On the one hand, actively collect and sort out relevant information, conduct investigation and research, improve reference for leaders' decision-making, and assist leaders in handling daily affairs; On the other hand, we warmly serve the staff of various departments and hospitals, especially on some sensitive issues such as vehicle deployment and use, and insist on leaning to the front line, treating front-line affairs and patient affairs as major events in hospital offices, without pushing, taking off or waiting, and fully ensuring front-line demand.

Sixth, do a good job in file management and improve the management level. After our active efforts and careful preparation, the file management has been fully affirmed by the Provincial Health Department and the Provincial Archives Bureau, and it has been recognized as a national second-class file management, which has improved the level of hospital file management.

Third, be honest, down-to-earth, and treat the gains and losses of fame and fortune correctly.

After I took up this post in the office, I kept reminding myself to pursue persistently, do my best to do a good job, don't care about the conditions and advantages enjoyed by others, stand the temptation, be poor, strictly abide by the party discipline and state laws, don't take abuse of power for personal gain as a skill, and always keep a normal heart for fame and fortune under any circumstances. Try not to be burdened by fame, bound by profit, and confused by desire.

Do things in a down-to-earth manner and be an upright person. In cooperation with colleagues, we are willing to make wedding dresses and pave the way for others, regard other people's work as our own work and their difficulties as our own, so as to win the support and cooperation of comrades in our work and create a more relaxed and harmonious working environment.