On the contrary, being cocky, boastful, sharp-edged and aggressive at the negotiating table can easily dampen the self-esteem of the negotiating opponents and arouse people's resentment, thus building a defensive wall and leading them to be passive. When negotiating, remember that modesty is often more helpful than shrewdness and bravado, and whispering is sometimes easier to negotiate successfully than glib.
There is a famous saying that "a gentleman hides behind his tongue" and "a word can make people laugh and jump". Generally speaking, the language that can make people laugh is usually soft; The language that can make people say "jump" is not beautiful. It is difficult to say "laugh" to people who can "jump", and beautiful language is needed. Therefore, soft and humble statements are an important part of beautiful language.
Soft words in negotiation include: friendly tone, soft tone, implicit and euphemistic language, natural reasoning and so on. This kind of soft language is easy to make the negotiators feel kind and happy. What they say will definitely take effect. They are very conquering and often get the negotiation effect of combining rigidity with flexibility.
Modesty is not only a virtue of human beings, in a sense, modesty can also increase the power of negotiation. Especially in the case of different geographical regions and cultural backgrounds, when language communication is difficult, we should pay more attention to modesty. Occasionally saying something like "I don't understand", "I'm not sure", "I didn't understand you" and "Please say it again" during the negotiation will make the other party feel humane, sincere and amiable and willing to cooperate with you.
A shopkeeper is going to hire Tom when he is receiving candidates. At the end of the interview, the boss said that he was satisfied with the development of things and would meet Tom in the next few days. However, Tom said, "Can't you tell me now whether you can get the job?" Because I am going to travel in a few days. "The boss said," Oh, didn't you tell me to start work as soon as I received the notice? "Tom said," you'd better not expect me to sit down and wait for your call. "
The boss said, "Well, I can only say that if we need you, we will contact you." However, the boss never called Tom, which is the inevitable result of Tom's lack of polite language.
Pay attention to the use of polite expressions in negotiations, such as: hello, please, thank you, sorry, excuse me, welcome, please advise, I've heard a lot about you, excuse me, please forgive me, please advise, please express your opinions, and so on.
In the polite language of negotiation, the word "thank you" is the most frequently used and very important. It is Hongqiao that connects the negotiators' hearts. When someone praises you, you should say, "Thank you!" "or:" thank you for your compliment. "If you thank the direction, you should say," You're welcome. Or, "I'm glad to help you. "
Say "thank you" to others, speak naturally and clearly, and pay attention to choosing the right opportunity. If accompanied by sincere eyes and smiles, a "thank you" will arouse stronger repercussions in the hearts of negotiating opponents.
Saying "thank you" in negotiation is a kind of wisdom, and if used properly, it will be very helpful to your negotiation.
Often the same meaning, the same word, can have different views. As long as we pay attention to accumulation and training at ordinary times, we can gradually enrich and master this language in our daily life and major, as well as in literature, theory and art in practice. This art relies on the depth of thought, the richness of language, the ability to master language and the observation ability to discover the typical characteristics of various things.
With such language skills, you can speak gracefully at the negotiating table and get what you want.