catalogue
Introduction to Chapter 1
1. 1 research background 1
1.2 Research Significance 2
1.3 Research Status at Home and Abroad 3
1.3. 1 foreign research status 3
1.3.2 domestic research status 5
1.4 research ideas and contents 8
1.4. 1 research ideas 8
1.4.2 research content 8
Chapter II Overview of Project Communication Management Theory 10
2. 1 Concept of project communication management 10
2.2 Content, process and form of project communication management 12
2.3 the role and characteristics of project communication management 20 pages
2.4 Complexity and influencing factors of project communication management 22
The third chapter is the analysis of the problems and reasons in project communication management of A 24 Company.
3. 1 A Company Project Communication Management Status and Problems 24
3.2A Company's Main Problems in Project Communication Management 26
3.3A Company Project Communication Management Analysis Page 28
Chapter IV Improvement of Project Communication Management in A 29 Company
4. 1 A Company's Project Communication Management Objectives 29
4.2 A Company's Principles of Project Communication Management 29
4.3 A Company Project Communication Management Content Improvement 3 1
4.3. 1 emotional communication 3 l
4.3.2 Communication of operational business information 32
4.3.3 Communication of responsibilities, rights and interests 33
4.3.4 Communication of decision-making business information 34
System communication 35
4.3.6 Organizational Cultural Communication 36
External communication 37
4.4 A company project communication management process improvement 38 pages
4.4. The information conveyed by1must be true and effective.
4.4.2 Communication needs to have clear goals.
4.4.3 Communication coding and decoding need symmetry 39
4.4.4 Communication needs appropriate channels 40
4.4.5 Communication needs to be continuous and consistent.
4.4.6 Communication needs positive feedback 4 1
4.4.7 Communication needs to reduce noise interference 4 1
4.5 A Company Project Communication Management Improvement Table 42
4.6 A Company Project Communication Management Effectiveness Improvement 44
4.6. 1 Pay attention to the differences in communication objectives and promote effective communication 45
4.6.2 Pay attention to the similarity of communication coding and decoding to promote effective communication.
4.6.3 Pay attention to the appropriateness of communication channels to promote effective communication.
4.6.4 Pay attention to the continuity and consistency of communication methods to promote effective communication.
4.6.5 Expand and smooth feedback channels, promote effective communication and strengthen group communication management.
4.6.6 Strengthen group communication management and effectively suppress group noise.
4.6.6 Appropriate use of informal communication to increase the effectiveness of group communication 5 1
Chapter V Conclusion and Prospect 53
Reference 55
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