Freight forwarders are no different from companies in other industries in management. Large companies can be luxurious, such as chairman, boss, department managers, operation and business, and they can also configure fleets, warehouses, dock offices and even factory offices according to their own business needs ... Small companies are bosses-finance-operation-business ... No matter how small the company is, the boss is responsible for everything.
But when it comes to talent, it takes a little saliva. What is talent? ..... for you 10, a doctoral student of a freight forwarding company. If you can't buy a ticket, if you make mistakes every day, what's the use of coming? Give you a strong cargo owner. If you skip the company all day, it will make the company fidget and rob the company's customers. Dare you use it?
Therefore, talents have nothing to do with academic qualifications and abilities, but are suitable for the needs of the company. Simply put, he can do what the company needs him to do. This is talent.
A freight forwarding company, the main structure is: business department, operation department and finance department.
For the business department, the supervisor (supervisor) of the business department should not only know how to receive goods, but also know how to bring people, bring new people well and cultivate new people. I have met many freight forwarding companies, and the business managers are very capable, but they don't know how to manage small. They blindly use high pressure and hard rules. As a result, new people came in batches and left in batches, but they failed to leave a person and cultivate a person ... This is not a talent (I really want to say: this is scum) ...
The operation department mainly depends on experience, and uses its own experience to predict what may happen in advance and make arrangements in advance. When you encounter problems, you should know how to solve them. To put it bluntly, it is necessary to have experience ... Although some operators are experienced, they don't know how to communicate with people and call a spade a spade with customers, which is not good, because in some freight forwarders, there are more customers in contact with operations than salesmen.
There is nothing to say about finance. Just be reliable. Many companies have their own finances. ...
I don't quite understand the configuration you said. You don't want me to answer the phone, fax machine, scanner, etc ... If it's convenient, add a question and I'll continue to add the answer. ...
Supplement: the basic knowledge of Jincheng logistics network mentioned above is a little useful for beginners, but the old freight forwarders will not go there to see it. Don't be superstitious about how much a website can help you. If Jincheng logistics network is so useful, the salesman of Jincheng logistics won't have to call everywhere to sweep the floor and receive goods.
Continue to add: the merchandiser in the freight forwarder is actually an operation. The salesman takes back the business, and the operator is responsible for taking orders, which generally includes dispatching cars, contacting customs declaration, booking shipping space and checking orders. More complicated, usually girls, but men are not uncommon. This job requires patience and care, because it is directly facing customers, and the problem of poor service is big. And you need some professional knowledge and experience to handle the work well. Some freight forwarding companies also set up positions such as customer service, documents and scheduling, which are actually subdivided positions in operation.
Port agglomeration effect, this topic is very long, can be written as a paper ... In short:
Port is an important link in the logistics chain, and many services of maritime logistics will meet at the port. Therefore, the port plays a very important role: it directly promotes the development of other logistics services and indirectly supports the development of industry, manufacturing and trade within the radiation range of the port. Because an excellent port will inevitably promote the development of automobile transportation, trailers, customs declaration, freight forwarding, warehouses, yards, seafarers' services, logistics equipment, shipbuilding industry, various light and heavy industries, various manufacturing industries and trade, and at the same time attract more related enterprises and industries to gather in the port radiation area ... This is the agglomeration effect of the port.