1, standardize drug procurement behavior. The important guarantee channel of drug quality in hospital pharmacy is to standardize drug purchase behavior. Suppliers and manufacturers of drugs purchased by hospital pharmacies must have the qualifications for drug management and production. In particular, it is necessary to optimize the drugs produced by GMP certified enterprises, establish a drug purchase acceptance system, take GSP certified drug trading enterprises as the main supply channel, purchase drugs must comply with the provisions of the Drug Administration Law, and resolutely put an end to the purchase and sale of counterfeit and shoddy drugs. Drug procurement must be handled and approved by a special person, and other hospital personnel are not allowed to buy drugs without authorization.
2, standardize drug management measures. First of all, we should standardize the management of effective drugs. Conscientiously implement the drug expiration date registration system, pharmacy staff must regularly check the expiration date of the drugs in stock and list the drugs that will expire this month in writing, so as to provide the latest information for the deployment and use of drugs. Secondly, it is necessary to standardize the management of drug storage. The principle of first-in-first-out and innovative storage should be adopted in drug storage to avoid drug backlog and expiration and ensure the safety of clinical drug use in hospitals. Third, we should standardize the management of precious drugs. Pharmacy must count the quantity and usage of precious drugs in stock, and the registered quantity of precious drugs in stock must be consistent with the actual quantity, so that the accounts are consistent. Fourth, we should standardize the management of special drugs. Toxic drugs and narcotic drugs are the focus of pharmaceutical affairs management. In terms of management, the specialist is responsible for it, the counter is kept, the specialist is registered, and the special account is implemented.
3. Strengthen the information communication mechanism between drug storehouse and clinic. First of all, we should do a good job in publicizing new drugs. Pharmacy department should make effective use of the information dissemination function of computer and network to introduce related drug information, domestic and foreign drug use trends, clinical drug use and adverse reactions in a timely manner, so as to effectively expand medical staff's understanding of related drugs. On this basis, written files of drugs, preparations, drug tests, scientific research and adverse drug reactions should also be established; And establish an information base to collect curative effect, new drug information, adverse reactions, new dosage forms, new uses of old drugs, new administration methods, etc. The second is to receive information feedback from clinical departments. Contact with clinicians regularly, strengthen the contact with clinical departments, listen to the opinions, suggestions and criticisms of frontline medical staff on pharmaceutical work, especially master and understand the efficacy and adverse reactions of the drugs supplied, and collect all kinds of information from them, so as to keep the hospital pharmacy in a state of constant adjustment, thus better improving the hospital pharmacy work.
4. Strengthen the management of pharmacy staff.
The management of people is the management of 1 Hospital administrators must guide and help pharmaceutical personnel to establish a good work attitude and standardized work consciousness. In management practice, it is necessary to carry out and implement quantitative assessment measures, focusing on regular inspection of prescription dispensing error rate, drug account coincidence rate, patient satisfaction and other indicators, and then conduct comprehensive assessment, rewarding the excellent and punishing the poor, and promoting the enthusiasm and initiative of pharmacy staff with appropriate, reasonable and scientific reward and punishment measures.
Second, improve the quality of pharmaceutical personnel?
On the surface, the responsibility of pharmacy pharmacists is to fill prescriptions, and more importantly, to provide more professional services for patients. Therefore, it is particularly important to improve the professional quality of pharmacists. We should attach importance to and strengthen the knowledge updating and continuing education of pharmacists, promote lifelong education and continuous learning of pharmacists, make continuous progress and transformation, and improve the quality of all pharmacists. In the process of talent introduction, we should consider introducing some high-level pharmacists who are qualified for modern pharmaceutical business, and give priority to professional pharmaceutical talents with high academic qualifications when introducing pharmaceutical talents. Through policy guidance, existing pharmacists are constantly encouraged to take the licensed pharmacist qualification examination, so as to promote the change and improvement of pharmacists' professional knowledge structure, comprehensively increase knowledge accumulation and effectively improve their professional level. Conditional hospitals can gradually promote pharmacists to participate in clinical work, moderately and reasonably guide drug use, and form an institutionalized, standardized and regular work situation. On this basis, pharmacists should also be allowed to participate in the discussion of difficult cases, or even participate in rounds, so that pharmacists can give full play to the role of guiding rational drug use and strengthening drug supervision and management in clinical practice, further promote rational drug use, effectively close the relationship between pharmacists and doctors and patients, and facilitate pharmacists to better perform their supervision functions.
Third, improve the service level of pharmaceutical personnel?
Hospital pharmacy is the window of external service. Service level, service quality and service efficiency directly affect the image of the hospital. Therefore, pharmaceutical personnel should improve service level, service quality and service efficiency, strengthen professional ethics cultivation and work style construction, actively implement the Drug Administration Law and various work norms, strictly implement hospital rules and regulations, take up posts by listing, accept social supervision, improve their own status and maintain the image of the unit. It is necessary to conduct professional ethics surveys regularly to improve social satisfaction and popularity. While doing a good job, we should warmly receive drug information consultation from patients and their families.