In 20xx, we adhered to the principle of consolidation and enrichment around the policy of running the hospital. By moving forward the leadership positions, integrating and optimizing resources, deepening the management by objectives, and consolidating the professional foundation, the service quality was significantly improved and the overall work of the hospital jumped to a new level on the premise of ensuring the steady growth of service volume.

I. Main achievements

(1) business volume has increased significantly. The average number of days in bed increased by 70% compared with the same period of xx years. The number of discharged patients increased by 60% compared with the same period of xx. The department of spinal diseases accepts as many as 60 people every month; There are 38 people in hemiplegia rehabilitation department at most, and more than 70% are new patients within three months; The number of patients with spinal cord injury in orthopedics and rehabilitation department doubled compared with the same period in xx. The Department of Pharmaceutical Machinery achieved its goal two months ahead of schedule, and the number of outpatient visits increased by 40% compared with the same period last year.

(2) The quality of rehabilitation medical care has been significantly improved. Remarkable progress has been made in the standardization and standardization of rehabilitation medical care. The rehabilitation department of hemiplegia has initially formulated the implementation rules of rehabilitation process and treatment technology; The department of orthopedics and traumatology has initially formulated the rehabilitation process and treatment plan for spinal cord injury; The Department of Spinal Diseases has initially worked out the hospitalization process and treatment plan of "Lumbar Joint Disorder Syndrome". The writing of specialized medical records was further improved, and no medical disputes and accidents occurred throughout the year.

(three), standardize the implementation of medical insurance policy, learn to master the industrial injury insurance policy. Strictly implement the relevant provisions of the medical insurance policy, and found no medical insurance violations. Combined with the actual situation of our hospital, we actively explored and innovated the medical insurance management mechanism, changed the past three-point management of doctors, patients and management into two-point management of doctors and management, carried out bookkeeping management for chronic diseases, and provided convenient and fast medical insurance services for patients, which was well received by the majority of patients and affirmed by the medical insurance center. The number of patients with chronic diseases has nearly doubled.

(4) A pragmatic learning atmosphere is gradually formed. Around the plan of popularizing rehabilitation knowledge for all staff, the whole hospital organized 10 lectures, and various subjects adopted different learning methods, and internal medicine combined with practice to learn specialty and rehabilitation theory; Hemiplegia rehabilitation department adopts various methods such as conversation and operation; The orthopedic rehabilitation department discusses and studies the problems found in the treatment of patients, and the spinal diseases department learns the knowledge of spinal rehabilitation. Pharmacy, medical technology, ophthalmology, stomatology, outpatient service and general department participated in the rehabilitation knowledge study of the corresponding departments, and the whole hospital studied xx7 times.

Continue to carry out the construction of hospital culture with network culture as the carrier and respect, care, responsibility and dedication as the content. Writing 96 papers and service experiences throughout the year; There are more than 70 blogs in the hospital, and 8 16 blogs have been published.

(5) The professional rehabilitation medical system is further highlighted. A specialized rehabilitation medical system featuring the rehabilitation of spinal diseases with disc herniation as the core and the rehabilitation of nervous system diseases with hemiplegia and paraplegia as the core has been initially formed. Three wards have become our three fist specialties.

(6) The overall work of the hospital has reached a new level. The overall environment of the hospital is clean, warm and comfortable; The organization and business management of the whole hospital are standardized and orderly; A specialized rehabilitation medical system has basically taken shape; Social awareness is further improved, the relationship between doctors and patients is more harmonious, and the coverage and radiation area of patients are constantly expanding. Patients in the Department of Spinal Diseases have been to ten Yusheng cities, including Shanxi, Shaanxi and Henan. This year, there are patients from Beijing, and the number of patients in urban areas, counties in Shaanxi and Lushi has increased significantly. Orthopedic and rehabilitation patients are radiated to Shanxi, Shaanxi, Sichuan, Luoyang and other places. There are many patients whose treatment effect in other places is not ideal. After being transferred to our hospital, their rehabilitation effect is remarkable and they are very satisfied. Received banners, plaques and thank-you letters 6 times, leaving more than 30 thank-you letters.

Second, the specific practices

(1) The achievements we have made are due to our practical work ideas, practical work points, clear direction of progress, avoidance of temporality and blindness, orderly arrangement in stages and orderly completion of the work.

(2), there are specific work measures, truly clear goals, practical, appropriate and effective measures.

1, leading positions move forward, go deep into reality, investigate and study, from listening to reports and approving notes to on-site office, assist departments, make suggestions, find ways, find problems and solve them in time. The management of rehabilitation department of spinal diseases and orthopedics is orderly, the quality of internal medicine business is obviously improved compared with previous years, and the business volume of hemiplegia rehabilitation department is stable. At the same time, all subjects found the starting point of their work around the target requirements.

2. Integrate and optimize resources, transform the lobby on the second, third and fourth floors, improve the environment, remove the operating room on the sixth floor as the treatment area for spinal diseases, expand the scale and upgrade the grade; The ophthalmology operating room is moved to the back building, which is convenient and practical; The infusion center is merged with the internal medicine department, which reduces the potential safety hazard; The combination of medical insurance and medical devices, innovative medical insurance management mechanism, rapid start, steady development, and achieved the expected goal.

3. Deepen management by objectives, further strengthen management by objectives, and really play a supervisory role. While increasing the business volume, we pay attention to the study and exchange of rehabilitation knowledge and specialist theory and technology, carry out cultural promotion activities with the network as the carrier, write papers, talk about experiences and publish blog posts, and vigorously publicize the professional expertise of hospitals, departments and individuals, which embodies the principle of seeking truth from facts.

Each subject has made a study plan and organized its implementation. The whole hospital is serious, nervous and orderly. Teachers, prepare lessons carefully, well-founded, illustrated. Scholars, listen carefully, consult modestly, understand and digest. After work, there are both immersive papers and discussions, and conscious learning has become a common practice.

4. Consolidate the professional foundation, further enrich the connotation construction based on practical and effective principles, and initially formulate a set of rehabilitation function evaluation procedures and treatment technology implementation procedures to standardize treatment. The department of spinal diseases implements a team-based diagnosis and treatment model with spinal disease experts as the core; The orthopedics department has formed a cooperative group model led by rehabilitation doctors; Change the concept of internal medicine and actively learn rehabilitation knowledge. And carried out some rehabilitation treatment projects.

Find out the bottleneck of the hospital to a new level, and we will go out. Advanced learning. Find the gap. In May, he went to Guangdong Rehabilitation Center and Hong Kong Polytechnic University for study and investigation, and 10 participated in the 39th National Rehabilitation Technology Training Course organized by China Rehabilitation Research Center. And participated in the 5th advanced seminar of rehabilitation treatment technology for hemiplegia in Qingdao, which further improved the rehabilitation concept, learned the rehabilitation diagnosis and treatment technology, saw the broad prospects of rehabilitation medicine, and strengthened our confidence in doing a good job in rehabilitation.

Third, there are shortcomings:

1. Although the business volume has increased substantially, the rehabilitation medical management needs to be further improved.

2. We need to further strengthen our study, mastery and application of policies.

3. The knowledge training of full-time rehabilitation medicine needs to be targeted and systematic.

4. Our hospital culture needs to be deepened and strengthened.

5. The construction of specialized medical system should be further strengthened, and efforts should be made in connotation.

6. Although the overall work of our hospital has reached a higher level, the foundation is unstable and needs to be further consolidated and improved.

Fourth, suggestions:

1, strengthen rehabilitation knowledge training and cultural construction in combination with reality.

2, around the hospital culture of respect, care, responsibility and dedication, to carry out touching service, strengthen service consciousness.

3, around the nature of rehabilitation work, combined with the actual work of various departments, to explore a new mechanism for our own business work.

4. We should start with rehabilitation evaluation, strictly implement the principle of combining evaluation with treatment, and improve the level of specialized medical care.

I believe that under the leadership of the two committees, the staff of the whole hospital will certainly consolidate the achievements they have made, forge ahead, strive for greater achievements in the new year, and make their due contributions to our rehabilitation.

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