Summary of nursing professional technical work 1 1. Ideological and moral aspects
Since I became the head nurse, I have been strict with myself politically, consciously study political theory, strive to improve my political theory accomplishment, establish a socialist concept of honor and disgrace, and adhere to the correct political direction. Be able to regulate your behavior with good professional ethics. Love your job, be enterprising, respect leaders, unite with comrades, be strict with yourself and be lenient with others. Pay attention to career in the work, regardless of personal gains and losses, be fair and upright in the work, have strong professionalism and dedication, have a correct working attitude, be serious and responsible, bear hardships and stand hard work, be proactive and down-to-earth, and have a rigorous work style. Can consciously abide by various rules and regulations. Diligent in thinking at work, can complete the work assigned by the leadership well.
Second, business learning.
Constantly learning to improve their own quality, with the development of medical science and the progress of social concepts, people put forward higher requirements for nursing work. In order to constantly improve their knowledge level, I use my spare time to continuously strengthen my business study, improve my knowledge level through self-study exams, online education and other forms, and obtain a college diploma. Continue to participate in continuing medical education and training, enrich professional knowledge, understand the new progress, new technology and new level of current nursing work, grasp the new situation and open up new horizons. While improving their own quality, we should pay attention to the collective learning progress of the department, cooperate with the nursing department to organize nurses to participate in continuing medical education, organize nursing staff to study theory regularly, assess nursing operation and train new people, thus greatly improving the overall nursing level of the department.
Third, professional level and working ability.
I have systematic medical theoretical knowledge, solid professional and technical skills, and am proficient in all the work within the professional scope. Through years of organizational training and self-efforts, I have become the business backbone of the unit.
Since joining the work, I have worked hard to learn nursing theoretical knowledge and professional skills, and constantly improve my professional level. Through years of hard work, my professional skills and ability to control my work have been greatly improved, laying a solid foundation for better completing various tasks. Since joining the work, I have continuously strengthened my professional ethics and worked diligently and solidly. Always bear in mind "people-oriented, honest service", worry about patients' urgent needs, think about patients' thoughts, safeguard patients' legitimate interests and enhance the overall image of the hospital. Strive to provide patients with high-quality comprehensive seamless care, improve the quality of care in an all-round way, build a well-known nursing brand, and always remember the sacred mission of "promoting health, preventing diseases, restoring health and alleviating pain". In the work, I have achieved warm and thoughtful service, caring for patients and caring for patients. In order to better serve patients, relieve their pain, practice basic skills hard, and strive for perfection in operation technology. In my work, I have tempered my calm personality, and I have agile thinking ability and adaptability. Further improve the ability of organization and coordination, be able to deal with various contradictions, do a good job in various nursing work, and implement the spirit of a series of documents related to health reform in the hospital. In the work, I set an example, obey the leadership, unite with comrades, be diligent and work hard, and every work can be completed to a high standard. There has never been an accident, which has improved the service quality and nursing level as a whole. It can solve the difficult problems in nursing work in our hospital, guide and participate in the rescue and nursing of critically ill patients, be busy and orderly, assist the head nurse to organize undergraduate business study and nursing rounds, give specific guidance to nurses' business, continuously improve the actual effect of nurses' guidance on health education, conscientiously do a good job in teaching, serve as the main nurse, and assist the head nurse to organize undergraduate nursing quality and error accident analysis and discussion every month and formulate preventive measures. Be able to master the clinical manifestations and treatment principles of common diseases and frequently-occurring diseases, the pharmacological effects and side effects of common first-aid drugs, the performance and use methods of common first-aid instruments, and common first-aid techniques, such as cardiopulmonary resuscitation, ECG monitoring, various intubation and rescue. In the spring and summer of influenza epidemic, it can cope with the actual situation of many patients and heavy tasks, especially the large number of children, the large amount of infusion, and the difficulty of injection and puncture. We can be methodical, busy and leisurely. Through continuous improvement of comprehensive quality and professional ability, we have successfully completed heavy tasks. Serious and responsible working attitude and exquisite nursing technology have attracted a large number of patients, won the praise of patients and leading comrades, and have a certain reputation in the group field. It has been rated as an excellent nurse and the most satisfied nurse for patients for many times. I won honor for myself and the hospital.
Fourth, continuing medical education and study.
During his tenure, he always insisted on participating in the full-time training of continuing medical education, and the annual credits can reach 25 credits required by the higher health authorities; Participated in various professional knowledge training and learning organized by xxx for many times. Consciously learn and absorb new knowledge and technology.
Verb (abbreviation of verb) knowledge level
Engaged in nursing work for xx years, dedicated to work, diligent in learning, progressive in thinking, diligent in learning professional theoretical knowledge, assiduously studying business, and teaching in nursing training courses organized by the unit for many times. Pay attention to the development of clinical nursing work and improve their own quality. xx nursing papers have been published since taking office.
Nursing is a noble and sacred cause. Every effort will bring you a harvest. Because of continuous hard study, hard study and down-to-earth work, it has won unanimous praise from unit leaders and comrades.
Summary of nursing professional technical work II. In daily work, we should mobilize nurses to understand their job responsibilities, advocate paying attention to regulating negative emotions and work pressure, create a safety culture atmosphere, constantly improve nurses' professional quality, and cultivate and influence nurses' beliefs and attitudes towards safety nursing, so as to promote the development of safety nursing behavior and reduce the occurrence of errors and accidents.
Safety culture safety is not the work center of the hospital, but it affects the work center. Medical errors and accidents not only cause huge losses to patients and their families, but also make the reputation of the hospital decline in society and patients lose their sense of security. In the medical process, medical staff, especially nurses, have the most opportunities to communicate with patients, and nursing work is busy, trivial and repetitive, and there are many opportunities for nursing mistakes. How to create a nursing safety atmosphere and try not to make or make fewer nursing mistakes has always been an important problem that puzzles nursing managers.
Cause analysis of 1
(1) Nurses have a weak sense of responsibility and stay in nursing operations such as injection, medicine distribution and bed making. They should finish their duties as soon as possible and sit down to rest or get off work as soon as possible.
(2) Young nurses have not entered the department for a long time, and they are not familiar with the specialized operation process or specialized knowledge.
(3) The lack of nursing staff, the continuous improvement of nursing quality requirements, and the increasing psychological pressure of nursing staff.
2 countermeasures
(1) Define the clients and realize the work responsibilities. First of all, let each nurse make it clear that the object of nursing work is the person who has only one life. It is the unshirkable responsibility of nurses to cherish the heavy responsibility and respect people's health rights and dignity. For nurses, in all nursing technical operations, patients' safety should be put in the first place, and strive for perfection and meticulous work attitude should be advocated, so that every nurse can start to realize self-awareness and realize the responsibilities and obligations of work.
(2) Establish the concept of regarding quality as life, ensure the safety of nursing, establish a nursing quality monitoring book, combine the head nurse's rounds at least four times a day, conduct a planned comprehensive inspection according to the quality of nursing every week, summarize the inspection results every week and every day, give timely personal feedback and timely repair to the nursing problems that need to be solved, and never tolerate nurses who are lax in thinking and knowingly commit crimes. If it is found that a nurse does not wear a mask during aseptic operation, it will be dealt with seriously, the bonus will be deducted immediately, and an inspection will be made at the branch meeting, so that every nurse can clearly understand that she does not violate the system, always keep in mind her responsibilities, strengthen her self-cultivation, be cautious and subtle, and provide safety protection for patients.
(3) Encouraging nurses to work as a team and attracting intentional attention is the direction and concentration of psychological activities on an object, which can be divided into intentional attention and unintentional attention. Nurses must be in a state of intentional attention at work, so as to ensure that they can concentrate on completing nursing tasks. However, long-term intentional attention will make people feel tired, leading to the phenomenon of "turning a blind eye, turning a blind eye", which will lead to mistakes and accidents. Therefore, we should encourage and cultivate nurses' spirit of unity and cooperation, advocate mutual reminding and mutual supervision in busy work, set up a nursing quality inspection team, divide nursing inspection into four parts: nursing documents, disinfection and isolation, basic nursing and environmental management, and drug management, make a written and oral summary report on the inspection results, and find out potential safety hazards in time. Except for mistakes, grades are not linked to the end-of-month assessment and bonus.
(4) Advocating humanistic care to reduce the pressure of nurses from all aspects as much as possible. If a person is in a depressed working environment for a long time, his enthusiasm and initiative will be restrained, his attention will be distracted and his reaction will be inaccurate. Therefore, as a manager, we should fully understand the temperament and personality characteristics of nurses, rationally arrange manpower, use talents, mobilize the enthusiasm of nurses, give full play to their personal potential, and let every nurse feel the happiness of working in the department. Such as "You have worked hard", "Thank you", "You have done a good job" and "Keep working hard". They are good at discovering and affirming the advantages of nurses, and their shortcomings are mainly individual reminders. They rarely criticize in public, strive to protect nurses' self-esteem, constantly solicit nurses' opinions on nursing work, adopt good suggestions, and praise them at regular meetings, so that nurses have a sense of responsibility, belonging, enthusiasm and self-motivation. Such as travel and vacation, create a harmonious, United and friendly working atmosphere, reduce stress and negative emotions, and reduce accidents.
(5) According to the characteristics of undergraduate majors, organize undergraduate business study in a planned way, continuously improve professional quality, and ensure nursing safety 1 ~ 6 months. Nurses are required to be familiar with the rules and regulations of the undergraduate department, the responsibilities and operating procedures of each class, and the routine nursing of specialized subjects, and master the operation from skilled to skilled, so as to standardize, quickly and write nursing medical records, and cultivate the ability to observe the condition keenly and the ability to rescue and first aid critically ill patients. Nurses from 6 months to 2 years are required to skillfully use nursing procedures to implement holistic nursing. Health education, psychological care, familiar with the rescue procedures of cardiopulmonary cerebral resuscitation, and the application of ECG monitoring system. Nurses who have worked for more than 2 years are required to identify all kinds of arrhythmia electrocardiogram in cardiology department, arrange corresponding nursing rounds, strengthen and learn professional knowledge, and encourage nurses to sum up experience and write papers. In addition, nurses are encouraged to take advantage of the opportunity of self-taught junior college or undergraduate course to take care of them in shifts, so as to improve the quality of nursing and the theoretical level of nurses and establish "promising talents and positions".
3 effect
By creating a nursing safety culture, every nurse can raise awareness and reduce mistakes. There were no serious mistakes and nursing disputes in the first half of this year, and only 1 mistakes did not cause adverse consequences to patients. Nurses' working atmosphere is relaxed and negative emotions are reduced.
Summary of nursing professional and technical work 3 Under the leadership of the nursing department, according to the work plan of the nursing department, the internal medicine department successfully completed various tasks throughout the year. The summary is as follows:
First, strengthen nursing safety management
Supervise the implementation of various core systems in a planned way, find problems in time, analyze and rectify.
(1) Implementation of inspection system: it was found that after the temporary medical orders were issued, the double check was not in place, the active check of infusion was not in place, and the label was not standardized. The problems existing in the inspection have been continuously improved, and the inspection process of each link has been standardized, and the defects in the inspection have been significantly reduced compared with before.
(B) the implementation of the inheritance system
1. There are some problems in the writing of handover report, such as incomplete lintel, no description or specific description on admission, no classification, incomplete nursing measures, and no continuous observation on the next shift. Standardize the handover report through continuous improvement measures such as training, evaluation, continuous inspection and feedback.
2. There are some problems in bedside handover, such as the unclear handover subject, mainly the head nurse's inspection, the responsible nurse can't take the initiative to take charge of the patient, introduce herself and understand the condition, the skin handover of the bedridden patient is not serious, and the night nurse can't tidy up the bed unit of the critically ill patient before handing over the shift. Through training, inspection and guidance, bedside handover is more standardized than before.
Second, the implementation of grading nursing system
(a) the implementation of graded nursing does not patrol according to the level of nursing, especially for chemotherapy patients, do not carefully check the liquid input and local skin conditions during the shift change, and can not record the patrol every hour, especially at noon and afternoon. The content of disease observation is not clear. When carrying out oral medication orders, nurses can't grasp the patient's medication situation, patients can't grasp the function, side effects and medication methods of drugs, nursing guidance such as abdominal circumference measurement of ascites patients and oral care of fasting patients is not in place, and the health education effect is poor. By defining the responsibilities of responsible nurses and responsible team leaders, the implementation of graded nursing system is more standardized than before.
(2) Improve the emergency plan, strengthen the emergency plan drills and positioning rescue drills, and improve the emergency handling ability of nurses. The internal medicine department organized emergency drills for hypoglycemia and anaphylactic shock, and each ward organized corresponding content drills according to the characteristics of the region. Two patients with anaphylactic shock in ward 3 were successfully rescued, and 1 ward 1 patient committed suicide. Nurses can rescue and report in an orderly manner according to the pre-plan, and nurses in all wards can carry out rescue in an orderly manner according to the positioning rescue plan, which improves the success rate of rescue and has been affirmed by doctors.
(three) organize regular safety meetings, timely analysis of defects found in the inspection, serious rectification.
Third, the continuous improvement of nursing quality
All nursing quality evaluation standards.
(1) Writing quality of nursing documents: the format requirements of nursing documents were trained, the observation points of common diseases in various subjects were made, various scoring methods and applications were trained, and the writing template of nursing records of common diseases was made, which improved the writing quality of young nurses.
(2) Management of rescue articles and drugs: the rescue vehicles were changed into sealed management, and the methods of sealed, handed over and inspected were standardized.
(3) Management of head nurses: Young head nurses were trained to write all kinds of notebooks, which standardized the head nurses' work flow, guided the shift inspection and improved their management ability.
(4) Strengthen the evaluation, early warning and follow-up examination of high-risk patients with pressure ulcer, and pay attention to the dynamic observation of pressure ulcer score when the condition changes. Except pressure ulcer, the incidence of pressure ulcer in hospital was 0.
(5) Quality of basic nursing: By standardizing the admission examination and the examination during the shift change, the problems existing in basic nursing can be found in time. For example, whether the nails are trimmed, whether the bed unit is neat, whether the lying position is appropriate, and whether the infusion is standardized. Each group of nurses has a treatment and nursing list, and the problems found by the responsible team leader and head nurse form nursing instructions in time, telling nurses to write them on the treatment and nursing list and implement them in a planned way, and check and urge them in time to improve the quality of basic nursing.
(VI) Nursing quality of critical illness: check and guide every critical case, and focus on cultivating the ability of nurses to evaluate and observe the condition, find nursing problems, correctly implement nursing measures and communicate with patients and their families. List the observation points and nursing points of critically ill patients, explain the changes of nurses' condition that need to be reported to doctors, and carry out predictive training for possible situations, which is convenient for young nurses to implement and improve the level of critical care.
(7) TCM nursing quality: training and organizing the implementation according to the diseases of TCM nursing programs in various wards formulated by the nursing department. All designated diseases must have TCM nursing measures and TCM treatment techniques. Nurses can master TCM syndrome differentiation and treatment methods, and the utilization rate of TCM nursing techniques is higher than before.
Fourth, earnestly implement the overall nursing responsibility system and improve the quality of nursing service.
Each ward is equipped with relatively reasonable human resources. Each ward is divided into two major responsibility groups, and each responsibility group is divided into several groups. Each nurse in charge is responsible for a certain number of patients according to the ability level. The responsibilities of the responsible team leader and the responsible nurse are clarified, and the nurses are instructed to plan their working hours reasonably, carry out various treatments and nursing in a planned way, take the initiative to patrol patients, reduce the number of ringing bells, actively communicate with patients and strengthen the relationship with patients. The nurse-patient relationship is more harmonious than before. Strengthen the routine study of specialized diseases, improve the ability of nurses to observe the condition, find and deal with problems, strengthen the operation of basic nursing and the training and on-site guidance of specialized nursing operation, and standardize the operation.
Verb (abbreviation of verb) has its shortcomings.
1. The academic atmosphere is not enough, and there is no topic paper.
2. The communication skills of junior nurses are insufficient, and patients' satisfaction needs to be improved.
Clinical practice is the last stage of nursing teaching, and the quality of clinical teaching determines whether nursing students can successfully embark on nursing posts and adapt to nursing needs after clinical practice. The emergency department is the department with the heaviest patients, the most diseases and the heaviest rescue management task in the hospital, and it is the only way for all emergency patients to be admitted to the hospital. Changping Hospital is a general hospital, and the emergency department has specialist clinics for internal medicine, surgery, gynecology and pediatrics. Therefore, the work of the emergency department can be said to be the epitome of the overall work of the hospital, which directly reflects the emergency medical situation of the hospital. The quality of nursing work in emergency department and the quality level of personnel are different from those of nursing patients in other disciplines, which requires nursing students to have all kinds of first aid knowledge and operation, and has the characteristics of wide knowledge and strong comprehensiveness. According to the above characteristics, the clinical teaching methods in emergency department are explored, and the teaching experience is summarized as follows:
Summary of nursing professional technical work: 20xx is the third anniversary of the establishment of the hospital. Under the guidance of the dean and leaders at all levels, all nursing staff successfully completed all nursing tasks assigned by hospital leaders, and completed more than 90% of the 20xx nursing plan. The work is summarized as follows:
First, seriously implement the rules and regulations.
Strict implementation of rules and regulations is the fundamental guarantee to improve nursing quality and ensure medical safety.
1, define the work responsibilities and processes of each shift.
2, adhere to the inspection system:
(1) requires the class to check the doctor's advice, and the head nurse participates in the total check 1-2 times a week and records it;
(2) Strictly carry out three inspections and eight pairs of nursing operations;
(3) Insist on filling in the infusion card, and no major nursing mistakes have occurred in the past year.
(4) All kinds of registers should be carefully implemented and registered as required.
3. Strict handover system: adhere to bedside handover system and morning care to prevent complications.
Second, improve the quality of nursing.
1, the department set up a quality control team: check the nursing safety, ward management, emergency medicine management, basic nursing of critically ill or super-class nursing patients and nursing document writing every week; Discuss and rectify once a month to continuously improve the quality of nursing.
2. The trial of the responsibility system nursing strengthened the nurses' sense of responsibility and made them clear their responsibilities and work.
This workflow greatly reduces the number of patients' phone calls and patients' complaints about untimely treatment.
Third, improve the professional quality of nursing staff.
1, ask questions 1-2 times every morning, and the content is basic theoretical knowledge and medical professional knowledge.
2. Nurses in designated departments should have a small lecture or business study once a month, conduct an operation training and assessment, and urge them to learn and improve their business.
3. Insist on nursing rounds: conduct small rounds of nursing once a month to discuss nursing diagnosis and nursing measures to improve professional quality.
4. Conduct relevant business theory assessment every quarter.
5. Strengthen the care of critically ill patients, adhere to the bedside shift system and morning care.
Fourth, strengthen the management of hospital infection.
1, strictly implement the disinfection and isolation system.
2, insist on daily ultraviolet air disinfection of the treatment room, once a week with 75% alcohol to wipe the ultraviolet lamp, and record.
3. Standardize the management of drugs and therapeutic carriers.
4. Disposable articles should be destroyed in time after use, centralized treatment, regular inspection and supervision, regular inspection and inspection of the concentration of various disinfectant, and nursing a bed, a towel and a wet sweep in the morning.
5, ward, treatment room can insist on mopping the floor with chlorine-containing disinfectant, twice a day, terminal disinfection of discharged patients' sheets (clean bedside table and wipe with disinfectant), ultraviolet disinfection of air.
7, all kinds of nursing operations strictly implement the requirements of hospital sense, clean clothes, dress code.
Five, nursing staff to better complete the nursing work.
1, adhere to the principle of patient-centered, quality-centered, and provide high-quality services for patients, and provide health guidance for patients during off-duty lectures, rounds, and admission, so as to familiarize patients with disease prevention, rehabilitation, and related medical care, nursing, and self-care knowledge.
In February and June, under the leadership of the nursing department, the internal medicine department, as a high-quality nursing demonstration ward, carried out the responsibility system nursing mode, which enhanced the nurses' awareness of active service, made the nursing work more detailed and reduced the occurrence of accidents and complaints.
3. Up to this year 1 1 month, there were about 879 surgical hospitalizations, including surgical hospitalizations 187 cases, internal medicine hospitalizations 13 cases, in which internal medicine * * generated economic income of about 20x7580. 1 yuan.
Six, the existing problems:
1. There are too few registered nurses.
2. The mobility of nurses is too strong, the comprehensive quality of new nurses is poor, and the concept of infertility is not strong.
3. Quality nursing service is still in the exploratory stage, and nursing writing is not standardized. Add the above two questions,
The difficulty of nursing work is greatly improved.
4, nurse annual continuing education shortage management (such as integral purchase, upload registration, etc. ).
5. Ward environment and facilities are not perfect.
(1) layout: the ward is not clearly marked and the location is too hidden, so most patients can't find the inpatient department; The layout and facilities of the treatment room and disposal room are not up to standard (wooden treatment table and cabinet, no tiles on the wall, no air conditioning, small area, etc.). ).
(2) The sickbed has no guardrail, and more than 80% of sickbeds can't be lifted; There are no shelves under the bed.
(3) No central oxygen supply: the use of oxygen cylinders increases the workload of nurses, which increases the potential safety hazard of oxygen use, and patients cannot get active treatment or rescue; The cardinality of oxygen cylinder and flowmeter is too small; Oxygen cylinder and flowmeter do not match.
6. The management and supervision mechanism is not perfect: all managers have multiple roles.
7. Performance appraisal: The proportion of monthly salary and bonus is inappropriate, and the distribution is too complicated, giving people an opaque feeling and unable to mobilize the enthusiasm of all employees.
8. The implementation of hospital infection system is not in place: the disinfection of grinding bottles is not up to standard; The hospital did not monitor the air, surface and disinfectant every month.
9. Medical devices are not tested once a year (sphygmomanometer, weighing scale, monitor, electrocardiograph, etc.). ); And there are no professional equipment maintenance personnel.
10. Ward management is not satisfactory.
Over the past year, due to the attention, support and help of hospital leaders at all levels, nursing work has made some achievements in nursing quality and professional ethics construction, but there are still many shortcomings, which need further improvement and perfection.
Seven, 20xx nursing work plan
Strive to carry out and implement the following nursing work safely, reasonably, effectively and normatively under the existing conditions.
(a) continue to improve the management level of head nurses and professional team leaders and the professional level of nurses.
1, please ask the hospital leaders to organize head nurses and professional team leaders to visit and study in higher-level units to expand their knowledge and learn from them first.
Into the experience.
2, continue to do a good job in the registration and assessment of the head nurse's handbook, and continue to adhere to the system of night rounds.
3. Set up some nursing magazines and newspapers for the nursing department, so that the head nurse and professional team leader can broaden their horizons and improve their management ability.
4. Further improve the professional quality of nurses.
(1) Continue to pay special attention to the "three basics" training and the study of specialized nursing theory knowledge, and make regular assessment.
(2) Basic nursing technology is required to be standardized, and one operation is assessed every month, which is implemented by the professional team leader and the head nurse takes part in the assessment.
(3) Encourage nurses to participate in correspondence study or self-study exams to improve their theoretical knowledge.
(2) Strengthening hospital infection: in strict accordance with the requirements of hospital infection management.
1, insist on disinfecting one bed and one towel in the morning.
2, one needle and one tube, damaged in time after use, soaked and disinfected, centralized treatment.
3, disinfection items adhere to the package of chemical indicators.
4, adhere to the bedside table daily disinfectant wipe, a table and a towel.
5, ward daily treatment room, dressing room, ultraviolet disinfection, weekly dust removal, and recorded.
(3) Strengthen the management of nursing documents, so that the qualified rate of nursing documents can meet the requirements of secondary hospitals.
(4) Pay close attention to nursing safety: strictly implement the check system and various operating procedures to prevent nursing errors and accidents.
(5) Going up a storey still higher is beneficial to the department.
Summary of nursing professional and technical work for 5-20xx years, under the leadership of hospital leaders and nursing departments, and with the support and help of various brother departments in the hospital, all nursing staff in internal medicine are coordinated, active, not afraid of hardship and fatigue, and have established a high sense of professionalism and responsibility, seeking truth from facts and working hard around the central work of the hospital, successfully completing all nursing tasks of the undergraduate course, ensuring the steady progress of nursing work in departments. Satisfactory results have been achieved, and the nursing work in 20xx years is summarized as follows:
A, general nursing staff conscientiously implement the rules and regulations.
Core system General nurses can consciously abide by the hospital's various rules and regulations and labor disciplines, so as to stress style in minor matters and principles in major matters, and never engage in unprincipled disputes. They support and understand each other in their work, and nurses have a clear division of labor, perform their duties, unite and be pragmatic, which overcomes the problems of insufficient staff and heavy nursing tasks and ensures the smooth development of normal nursing work. Adhere to the check system: the main class and the medication class are required to check twice a day, and the head nurse participates in the check 1 time to check the first-level care, blood pressure measurement, various nursing, drugs and treatment of critically ill patients in detail. And record the signature; Nursing operation strictly requires three checks and seven pairs; Strictly deal with critically ill patients, shift patients in bed, strengthen morning and evening nursing, arrange and change bed units for patients in time, and create a clean and warm ward.
Second, pay attention to improving the professional quality of nursing staff.
Carry out three-basic training for nursing staff, organize learning in time and take random exams. Hold regular branch meetings every month, organize business study, insist on nursing rounds and organize nurses to discuss, which not only improves their professional and technical level, but also enhances nurses' confidence in themselves and the development of their departments. Actively organize nursing staff to participate in hospital business study and constantly improve the professional level of nurses!
Third, pay attention to service details.
Improve patient satisfaction, adhere to the purpose of patient-centered, quality-centered, and provide quality services for patients, strengthen the construction of medical ethics for nursing staff, implement the code of conduct for nursing staff, and require nursing staff to smile and serve in a civilized manner in their daily work. Pay full monthly fee to hospitalized patients.
The results of intention questionnaire and satisfaction survey are above 97%, and patients' letters of commendation and banners have been obtained many times. And put forward rectification measures for the problems existing in the satisfaction survey. Every month, the department will hold regular work-off seminars to solicit the opinions of patients and their families and meet their requirements. In-depth patient-centered health education was carried out, and patients were familiar with the knowledge of disease prevention, rehabilitation, related medical care, nursing and self-care through the words and deeds of nurses and the propaganda of blackboard newspapers. Advance the daily infusion time and arrange the treatment and nursing reasonably.
Fourth, strengthen the management of hospital infection.
Strictly implement the disinfection and isolation system formulated by the hospital management leading group. Also insist on ultraviolet disinfection of treatment rooms and wards every day, and make records. Disposable articles can be destroyed in time after use, centralized treatment, regular inspection and supervision. The treatment room in the ward can be mopped with 84 disinfectant twice a day, and the floor in the ward can be mopped with 84 disinfectant regularly, and the bed unit of discharged patients is finally disinfected (cleaning the bedside table and wiping it with disinfectant).