First of all, customer satisfaction is the premise of customer loyalty. When customers are satisfied, customers will come frequently and have trust in your enterprise, and these people will become your supporters.
Second, the direct purpose of enterprise management is to pursue profits. And customers are God, so achieving customer satisfaction will bring sales and profits to enterprises.
Measures:
One: Train employees and improve service quality. Start with small things, think for customers and serve customers. Employees' service attitude must be correct and serve with a smile.
Second, improve and ensure product quality. Quality is fundamental. Unsafe products have no long-term development.