Job responsibilities of a shopping guide
1. unite colleagues, respect customers and obey the management and arrangement of superiors;
2. Treat customers sincerely and don't harm the company's interests because of personal interests;
3. Improve personal business ability and receive training from shopping malls and companies;
4. Strive to achieve the sales target of the current month and the current day, and analyze the reasons;
5. Stand at the door to greet customers, sell goods and handle after-sales;
6. Do a good job in the sanitation of the area and the display and custody of the goods managed by the counter, and do a good job in daily affairs such as inventory, inventory, handover and labeling;
7. Record potential customers and maintain customers regularly;
8. Introduce all kinds of after-sales, confirm the customer's visa and promote sales;
9. Cooperate with and carry out temporary work assigned by superiors.
Chapter II: Job responsibilities of jewelry shopping guides.
Job responsibilities of jewelry shopping guide
1. 1 employees have dignified and elegant hair styles and natural hair colors.
2. Female employees should wear light makeup, fresh and natural. No heavy makeup, no strong perfume, no makeup in front of customers.
3. Keep oral hygiene, don't drink alcohol, and don't eat food with bad smell.
4. It is forbidden to apply nail polish, there can be no dirt under the nails, and keep your hands clean.
2. Instrument: 1 Bring tooling to work. It is required that the tooling is neat and clean, the buttons are aligned, the buttons do not fall off, the sleeves do not roll up, and the pants are rolled up.
2. The badge must be clearly and correctly worn on the upper left chest, and it is not allowed to wear other people's badges.
3. Employees should wear black leather shoes and keep them clean. It is forbidden to wear worn and deformed leather shoes or casual sports shoes, and it is forbidden to drag.
3. Accessories 1. Female employees can only wear one ring, one pair of earrings (with a diameter not exceeding 1 cm) and one necklace (not allowed) at most.
Wear accessories (exaggerated accessories)
2. Don't exaggerate the style of the watch. Brightly colored
Except as stipulated by the company, other badges and articles unrelated to work are not allowed to be worn.
Four. behaviour
1. Stand at attention with legs, heels together, feet apart in a V shape, and heels at 60 degrees. Stand with your chest out, your abdomen in, your shoulders down, your body straight, and keep smiling. Don't lean forward against other things, don't put your arms akimbo, shoulders or hands behind your back, and don't look around, shake your head or stare blankly.
2. Walking posture, walking should be brisk, accurate, chest and abdomen, eyes forward, shoulders flush, and natural and generous gait.
3. Guide the customer: walk in front of the customer, not too far away, and use the corner to review whether the customer keeps up. Turn around and guide with gestures. For oncoming customers, give way sideways, don't get close to each other (20 cm), don't surpass customers in the same industry, and don't compete with customers. If you need to surpass them because of something, you should apologize politely. ) against discipline: 1. Wear tooling, work number plate and tie during working hours.
2. Don't make noise during working hours, and be polite.
Don't change clothes, take off shoes, sit on the floor or put on makeup in the counter during working hours.
4. During working hours, chatting, laughing, reading books and newspapers, doing private things or dozing off are not allowed in the counter.
5. Don't lie down during working hours. Pedal, lean against the counter or shelf, don't hold your cheeks, shoulders and hips, put your hands behind your back, and don't do rude actions.
6. During working hours, no friends or meals are allowed. If there are special circumstances, you can only go to the designated area with the consent and approval of the manager. Visitors should not exceed 5 minutes.
You are not allowed to leave our shop during working hours. If it is necessary to leave the post under special circumstances, it must be approved by the manager (the time shall not exceed 10 minutes).
8. Don't wear the goods sold in the store without permission.
9. Personal belongings are not allowed to be stored.
10. Do not use service taboos, talk back to customers, quarrel or insult customers.
1 1. Don't neglect customers because of loading, checking out and ordering food.
12. No violent conflict with colleagues during working hours.
13. Don't call names, contradict leaders and disobey management during working hours. Must obey the arrangement
14. Employees are not allowed to enter the cashier.
15. Don't damage the public property in the store.
16. Don't play around in the sales process. If the goods are damaged, the person in charge will take full responsibility for the goods.
17. Don't spread negative thoughts and reveal secrets in the store. Some things are fake, so I have to make a report and ask for instructions.
Should follow the daily behavior planning of the above employees. 5 yuan was fined once, and 20 yuan was fined for his improper attitude.
Article 3: Job responsibilities of jewelry shopping guide
Job responsibilities of jewelry shopping guide
1, jewelry salesman job responsibilities
Salesman is a person who sells goods and services as the theme and plays an important role in social commercialization activities. Information is transmitted through the actual carrier wave. At the same time, rendering realizes the transaction of goods.
Job responsibilities:
1. Work objective: to strengthen the self-management of employees, improve their work performance, tap their own potential, and promote the realization of the company's overall strategic objectives.
II. Scope of Work: Cabinet Group
Third, the post concept: the treatment is not given by others, but created by yourself. If you want others to be kind to you, you must first learn to be kind to others, be a low-key person, do things with high standards, cherish your post and realize your self-worth.
4. Job value: the salesman is the service representative in the eyes of customers. The service level of salesmen not only affects the image of the company in the eyes of consumers, but also affects and restricts the overall management level and performance of the company, which is an irreplaceable part of the sales team.
Verb (abbreviation for verb) Work content:
1, sales management
(1) If there is any abnormality in the work, give feedback to the team leader in time.
(2) In-depth understanding of commodity information, including inventory and unsalable styles.
(3) Make a deal
2. Accounting and safety management
(1) safeguard the interests of the company
① Check the quantity of incoming and outgoing goods.
② Report the sales volume to the company.
(3) check the quantity of goods.
④ All safety work of the cabinet group before closing the store.
⑤ Pay attention to the dynamic of the cabinet group to prevent theft.
⑥ Inventory goods.
(2) Cooperate with the team leader to make sales reports and records to ensure that the accounts are clear and accurate.
(3) cooperate with the team leader to do a good job of inventory.
(4) Working hours, explaining some complaints about after-sales service.
3. Health management of cabinet group
(1) Clean the items in the cabinet and keep a good shelf array during work. , and regularly conduct a comprehensive cleaning of counters and commodities.
① Clean the counter.
(2) neatly arranged.
(3) Handle with care, and the displayed goods must be cleaned in time.
4, personal and team management:
(1) Attend the training and business assessment organized by the company on time.
(2) Pay attention to learning at work and constantly improve your business ability.
(3) Strictly abide by the company's rules and regulations
(4) Cooperate with the team leader to handle the communication and coordination with other employees, put collective interests first, and do a good job in various sales.
The scope of power and responsibility of intransitive verbs
(1) is responsible for the custody of the goods.
(2) Responsible for the personal goals issued by the company.
(3) If the company suffers losses due to work mistakes, it shall bear corresponding responsibilities.
(4) Due to the disclosure of company secrets, the company suffers losses and bears economic and administrative responsibilities.
(5) Responsible for internal work.
Rights:
(1) has the right to work upward and put forward reasonable suggestions.
(2) Give the superior the right to update the packaging, props and other accessories provided by the company.
(3) Have the right to put forward suggestions on company distribution to superiors.
Seven. working relationship
Superior relationship, accept the direct command and supervision of the team leader, be responsible for the team leader, and coordinate and communicate with the sales department of the cabinet group and its comprehensive department.
Eight, job requirements
(1) Work experience
(2) Basic responsibilities and skills
(3) Good personality, good image, cheerful personality, friendliness and dedication.
(4) Good team consciousness
(5) Strong sense of responsibility, careful and practical.
Xishuangbanna Xintai jewelry co., ltd
2, jewelry shopping guide job responsibilities
1. unite colleagues, respect customers and obey the management and arrangement of superiors;
2. Treat customers sincerely and don't harm the company's interests because of personal interests;
3. Improve personal business ability and receive training from shopping malls and companies;
4. Strive to achieve the sales target of the current month and the current day, and analyze the reasons;
5. Stand at the door to greet customers, sell goods and handle after-sales;
6. Do a good job in the sanitation of the area and the display and custody of the goods managed by the counter, and do a good job in daily affairs such as inventory, inventory, handover and labeling;
7. Record potential customers and maintain customers regularly;
8. Introduce all kinds of after-sales, confirm the customer's visa and promote sales;
9. Cooperate with and carry out temporary work assigned by superiors.
3, jewelry shopping guide job responsibilities
I. Requirements
1. Employees have dignified and elegant hairstyles and natural hair colors.
2. Female employees should wear light makeup, fresh and natural. No heavy makeup, no strong perfume, no makeup in front of customers.
3. Keep oral hygiene, don't drink alcohol, and don't eat food with bad smell.
4. It is forbidden to apply nail polish, there can be no dirt under the nails, and keep your hands clean.
Two. Instrument:
65438+
2. The badge must be clearly and correctly worn on the upper left chest, and it is not allowed to wear other people's badges.
3. Employees should wear black leather shoes and keep them clean. It is forbidden to wear worn and deformed leather shoes or casual sports shoes, and it is forbidden to drag.
Three. decoration
1. Female employees can only wear one ring, one pair of earrings (with a diameter not exceeding 1 cm) and one necklace (exaggerated ornaments with ornaments are not allowed).
2. Watch styles should not be too exaggerated and bright.
Except as stipulated by the company, other badges and articles unrelated to work are not allowed to be worn.
Four. behaviour
1. Standard standing posture, legs at attention, heels together, feet separated in a V shape, heels standing at 60 degrees, chest out and abdomen in,
Keep your shoulders down, stand up straight, keep smiling, don't lean back and forth against other things, don't put your hands on your hips, don't hold your shoulders or put your hands behind your back, don't look around, shake your head or stare blankly.
2. Walking posture, walking should be brisk, accurate, chest and abdomen, eyes forward, shoulders flush, and natural and generous gait.
3. Lead the customer: walk in front of the customer, not too far away, and use the corner to review whether the customer keeps up. Turn around and guide with gestures. For oncoming customers, make way sideways, don't approach (20 cm), don't surpass customers in the same industry, and don't argue with customers. (If you need to surpass, you should apologize politely. )
Anti-discipline:
1. Wear tooling, work number plate, tie your hair and wear gloves during working hours.
2. Don't make noise during working hours, and be polite.
Don't change clothes, take off shoes, sit on the floor or put on makeup in the counter during working hours.
4. During working hours, chatting, laughing, reading books and newspapers, doing private things or dozing off are not allowed in the counter.
5. Don't lie down during working hours. Pedal, lean against the counter or shelf, don't hold your cheeks, shoulders and hips, put your hands behind your back, and don't do rude actions.
6. During working hours, no friends or meals are allowed. If there are special circumstances, you can only go to the designated area with the consent and approval of the manager. Visitors should not exceed 5 minutes.
You are not allowed to leave our shop during working hours. If it is necessary to leave the post under special circumstances, it must be approved by the manager (the time shall not exceed 10 minutes).
8. Don't wear the goods sold in the store without permission.
9. Personal belongings are not allowed to be stored.
10. Do not use service taboos, talk back to customers, quarrel or insult customers.
1 1. Don't neglect customers because of loading, checking out and ordering food.
12. No violent conflict with colleagues during working hours.
13. Don't call names, contradict leaders and disobey management during working hours. Must obey the arrangement
14. Employees are not allowed to enter the cashier.
15. Don't damage the public property in the store.
Article 4: Responsibilities of jewelry sales staff
Responsibilities of Xintai Jewelry Salesman in Xishuangbanna
Salesman is a person who sells goods and services as the theme and plays an important role in social commercialization activities. Information is transmitted through the actual carrier wave. At the same time, rendering realizes the transaction of goods.
Job responsibilities:
1. Work objective: to strengthen the self-management of employees, improve their work performance, tap their own potential, and promote the realization of the company's overall strategic objectives.
II. Scope of Work: Cabinet Group
Third, the post concept: the treatment is not given by others, but created by yourself, if you want others.
To be kind to you, you must first learn to be kind to others, be a low-key person, do things with high standards, cherish your position and realize your self-worth.
Fourth, the post value: the salesman is the service representative in the eyes of customers, and the service level of the salesman.
It not only affects the image of the company in the eyes of consumers, but also affects and restricts the overall management level and performance of the company. It is an irreplaceable part of the sales team.
Verb (abbreviation for verb) Work content:
1, sales management
(1) If there is any abnormality in the work, give feedback to the team leader in time.
(2) In-depth understanding of commodity information, including inventory and unsalable styles.
(3) Make a deal
2. Accounting and safety management
(1) safeguard the interests of the company
① Check the quantity of incoming and outgoing goods.
② Report the sales volume to the company.
(3) check the quantity of goods.
④ All safety work of the cabinet group before closing the store.
⑤ Pay attention to the dynamic of the cabinet group to prevent theft.
⑥ Inventory goods.
(2) Cooperate with the team leader to make sales reports and records to ensure that the accounts are clear and accurate.
(3) cooperate with the team leader to do a good job of inventory.
(4) Working hours, explaining some complaints about after-sales service.
3. Health management of cabinet group
(1) Clean the items in the cabinet and keep a good shelf array during work. , and regularly conduct a comprehensive cleaning of counters and commodities.
① Clean the counter.
(2) neatly arranged.
(3) Handle with care, and the displayed goods must be cleaned in time.
4, personal and team management:
(1) Attend the training and business assessment organized by the company on time.
(2) Pay attention to learning at work and constantly improve your business ability.
(3) Strictly abide by the company's rules and regulations
(4) Cooperate with the team leader to properly handle communication and coordination with other employees, and put collective interests first.
The most important thing is to do all the sales work well.
The scope of power and responsibility of intransitive verbs
(1) is responsible for the custody of the goods.
(2) Responsible for the personal goals issued by the company.
(3) If the company suffers losses due to work mistakes, it shall bear corresponding responsibilities.
(4) Due to the disclosure of company secrets, the company suffers losses and bears economic and administrative responsibilities.
(5) Responsible for internal work.
Rights:
(1) has the right to work upward and put forward reasonable suggestions.
(2) Give the superior the right to update the packaging, props and other accessories provided by the company.
(3) Have the right to put forward suggestions on company distribution to superiors.
Seven. working relationship
Superior relationship, accept the direct command and supervision of the team leader, be responsible for the team leader, and coordinate and communicate with the sales department of the cabinet group and its comprehensive department.
Eight job requirements
(1) Work experience
(2) Basic responsibilities and skills
(3) Good personality, good image, cheerful personality, friendliness and dedication.
(4) Good team consciousness
(5) Strong sense of responsibility, careful and practical.
Xishuangbanna Xintai jewelry co., ltd
Chapter V: Responsibilities of Jewelry Salesmen
Job responsibilities of jewelry sales staff
A salesperson is a person whose theme is selling goods and services. It plays an important role in social commercialization. The information is transmitted by the actual carrier, and at the same time, the transaction of goods is realized by rendering. The job responsibilities of a jewelry store clerk are as follows:
1. Work objective: strengthen the self-management of employees, improve their work performance, tap their potential and promote the realization of the company's overall strategic objectives.
2. Scope of work: this counter
Third, the post value: the salesperson is the service representative in the eyes of the customer. The service level of sales staff not only affects the image of the company in the eyes of consumers, but also affects and restricts the overall management level and performance of the company. It is an irreplaceable part of the counter sales team. Four: post concept: the treatment is not given by others, but created by yourself. If you want others to be good to you, you must first learn to be good to others, be a low-key person, and do things with high standards; Cherish your post and realize your self-worth.
Verb (abbreviation for verb) Work content:
1, sales management:
(1) actively cooperate with the store manager to do a good job in all kinds of publicity and promotion of the store department;
(2) abnormal situation in the work feedback to the cabinet head.
(3) cooperate with the front desk to collect market information; In-depth understanding of commodity information: including unsalable styles in containers, market information, market information of other competitors and similar goods, popular styles, etc. , and accurately record the changes of goods.
(4) Make a deal and establish a long-term business relationship with the guests.
(5) Accept the company brand and diamond detection and weighing confirmation of customers' goods, and the after-sales work of replacing new products.
2, accounting and safety management:
(1) safeguard the interests of the company:
1). Check the quantity of incoming and outgoing goods.
2) Report the turnover to the company.
3) Check the real quantity of the freight yard.
4) All safety work in the store before closing.
5) Pay attention to the counter dynamics to prevent theft.
6) Inventory goods.
(2) Cooperate with the head of the cabinet to make sales reports and records to ensure that the accounts are clear and accurate.
(3) Make a good inventory record of hand-over goods.
(4) Cooperate with the Chief Cabinet Secretary to do a good job of monthly inventory.
(5) Explain some after-sales service complaints during working hours;
3, commodity storage and counter health management:
(1) Clean the goods in the counter during working hours and keep good shelf display; Clean counters and merchandise regularly.
1) Clean the counter.
2) Change props and display them in the venue.
3) Commodity classification.
4) Change the price
5) Pack up promotional items.
(2) Handle with care, and the displayed items should be cleaned up in time.
4, the combination of individual and team management:
(1) Attend the training and business assessment organized by the company on time.
(2) Pay attention to learning at work and constantly improve your business ability.
(3) Strictly abide by the company's rules and regulations.
(4) Cooperate with the head of the cabinet to properly handle the communication and coordination with its employees, and do a good job in sales with collective interests as the priority.
The scope of power and responsibility of intransitive verbs
1, responsibility:
(1) Responsible for the personal goals issued by the company.
(2) Responsible for the custody of the goods.
(3) If the company suffers losses due to work mistakes, it shall bear corresponding responsibilities.
(4) Take economic and administrative responsibilities for the losses caused to the company by leaking company secrets.
(5) Be responsible for the work content.
2. Power:
(1) has the right to put forward reasonable suggestions to superiors.
(2) Put forward the right to update the auxiliary materials such as packaging and props provided by the company.
(3) Have the right to put forward suggestions on company distribution to superiors.