First find a document that is already garbled, and you can see that the Chinese characters in the document are garbled.

Second, first open the file extension, click on the computer menu bar to view, there is a file extension on the right, click, as shown below.

Third, after opening the file extension, you will see the suffix of word file named doc.

Fourth, add x after doc? It's docx.

5. A dialog box pops up, and you can see that the suffix of the document is called docx after clicking OK.

Six, as long as you use WordPad to open the document, the detailed steps are, right click and open the way.

Seven, choose other applications, more applications.

8. Find WordPad, select Open and confirm.

9. At this time, you can see that the document can finally be opened normally. Now you just need to save the format you want.