I have been working for a year. During this period, under the guidance and training of leaders at all levels, with the care and help of my colleagues, I have made necessary achievements in thought, work and study, and my overall quality has also improved.
During the probation period, I have been strict with myself, abide by the rules and regulations of the bank, perform my duties wholeheartedly, and do every job well in time.
He has participated in the insurance agent qualification examination and the anti-counterfeiting currency qualification examination of the People's Bank of China successively, and obtained the insurance agent qualification certificate and anti-counterfeiting certificate. Usually, I work hard on basic skills such as counting money, inputting Chinese characters and turning over subpoenas. Learn with an open mind, study hard, ask questions and take notes carefully.
I started as an ordinary teller and worked hard to learn operation skills, expand business knowledge and accumulate work experience. From being cautious when going to the counter formally, to being able to operate skillfully and receive customers calmly, I strive to be better and better every day.
As a practitioner in the window industry, I know the importance of dedicated service. Inherit? Customer-centric? I insist on providing convenient, fast and accurate service for every customer, and every thank you from the customer is the driving force for my continued efforts.
I learned from the position of ordinary teller this year, and now I have basically mastered the operation and knowledge of senior teller, and now I am taking over the audit position of the company. I think this is not only an affirmation of my work achievements this year, but also an recognition of myself. In the days to come, I will continue to exercise myself and meet new challenges with full spirit.
Summary of personal work of bank branch presidents II
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According to the spirit of the Notice of the Head Office on the Implementation Measures for the Assessment of Leading Groups and the Notice of the Provincial Party Committee on the Assessment of Clerks, and according to the relevant requirements and contents of cadres' debriefing, the work in the past year is summarized as follows: If there are irregularities, please criticize and correct them.
First, learn with an open mind, strengthen self-quality construction, and strive to improve business ability and management level.
As a member of the Party Committee of the grass-roots bank, in order to live up to the expectations of the organization and better perform my duties, I earnestly study the Party's line, principles and policies, abide by financial laws and regulations, conscientiously implement a series of important resolutions on the strategic transformation of the Bank of Communications, correctly understand the spirit of the speeches of the leaders of the head office and provincial banks, enhance the overall awareness and sense of responsibility, arm myself with advanced ideas, and constantly improve my theoretical literacy and ideological level.
In my usual work, in order to learn more business knowledge and understand and master the business progress of the whole bank, I often study and discuss my work with the heads of various departments. If there is anything I don't understand, I humbly ask them for advice. At the end of each month, at the end of each quarter and at the end of each year, I will carefully consult all kinds of report materials, compare the data with the same industry and banks in the system, check the rankings, find out the gaps and deficiencies, and study countermeasures. At the same time, we also communicate with comrades in various business outlets in various ways to understand the problems existing in the business development of grassroots outlets. In my work, I always insist on integrating theory with practice, and I can study and solve problems in my work with the economic and financial theoretical knowledge I have learned.
In recent years, I have compiled and written dozens of business papers, which have been published in newspapers such as _ _ _ and _ _ of the head office. The viewpoints and solutions put forward in this paper also provide useful reference for the head office to understand and solve the problems existing in the operation and management of grass-roots banks.
Second, unite and cooperate, be a good staff assistant and promote the development of various businesses.
As a team member, I can straighten my position, focus on the overall situation everywhere, maintain team unity and be a good staff assistant.
As the vice president, I focus on the implementation of the central work of the whole bank in my work. According to the division of work of the Party Committee, be serious and responsible for the work in charge, and independently solve the contradictions and problems encountered in the work within the scope of functions and powers. In case of overall contradictions and some major problems, report the situation to the principal responsible persons of the Party Committee in time and put forward their own opinions and suggestions. I also attach great importance to the improvement of organizational management and coordination ability in my work, and constantly temper myself in my work practice.
Three, with a serious and responsible attitude, due diligence, and strive to create a new situation in the work.
Since last year, I have been in charge of the work of five departments, including the company's business department, personal loan center, planning and finance department, international business department and security department.
Due to the comprehensive promotion of _ _ _ _ project in company lines and the comprehensive application of consumer credit management system in personal loan business management. This puts forward higher requirements for credit management. In order to master the knowledge of credit business as soon as possible, effectively manage and guide credit business and effectively control the quality of new loans, I carefully studied and understood the credit management documents issued by the Head Office and studied the credit management documents compiled by the Head Office. _ _ _ _ Project Promotion Manual? And then what? Personal loan business policy and operation manual? I often consult the heads of credit departments of companies, personal loans, credit granting and risk departments, and often discuss business issues together, so that I can better understand and master the management knowledge of companies and personal loans.
In credit management, I can stick to the principle and try my best to ensure the quality of assets. The quality of credit assets is related to the long-term development of our bank. It is not easy to adhere to principles and resist interference and pressure from all sides in credit work.
As the person in charge of credit work, I deeply feel the weight between this pressure and responsibility in my work practice. I can't forget the hard time when _ _ _ _ branch lost money for five years. So, strictly control the quality of loans? Remember this oath. In carrying out credit work, I can stick to the principle and act according to the rules. Comrades from the company's business department and personal loan center and I went deep into loan enterprises and merchants to carry out investigation and research, put the prevention of loan risks in the first place, eliminate interference and resistance from all sides, resist the wind of intercession, insist on reporting major issues to the party Committee for collective discussion and decision, and resolutely safeguard collective authority and the interests of Bank of Communications.
In recent years, I have been in charge of international business. Faced with the increasingly fierce competition in foreign exchange business, I have studied foreign exchange policies and local market conditions with comrades in the international business department, and often discussed my work with department heads. In practical work, on the one hand, on the premise of developing traditional foreign exchange business, standardizing operation and preventing risks, we will continue to maintain the good development trend of Yanbian Bank of Communications' international business; On the other hand, according to market demand, we should innovate business varieties according to local conditions, strive to promote the rapid development of international business and continuously improve operating efficiency.
I put a lot of energy into the safety work I am responsible for. Always insist? Strict management, prevention first, to ensure safety? Principle, from the height of politics, do a good job in daily safety work.
The responsible comrades of the security department and I often study the work, keep close contact with the superior bank and the local public security organs, listen carefully to the opinions and suggestions on strengthening the security work of our bank, find out hidden dangers, and do a good job in rectification and implementation. In our daily work, we will conscientiously implement the responsibility system for safety precautions and strive to improve the safety awareness of all employees.
All security documents and case reports issued by the superior bank were forwarded to all outlets for study in time, which made employees fully aware of the seriousness of the current security situation, enhanced their sense of urgency and responsibility for doing a good job in security, and played an escort role for the business development of the whole bank.
Four. Make persistent efforts, seek innovation, and promote the sustainable development of all businesses of the Bank.
Looking back on my work in the past year, although I have worked hard and made some achievements, I still have some shortcomings in many aspects. Due to the heavy work pressure and numerous affairs, the work did not go deep into the grassroots, and the investigation and research were not enough. I don't fully understand some grassroots situations and fail to help employees solve practical difficulties in their work and life in time.
In addition, because I have been engaged in financial work for a long time, I am cautious and calm, and sometimes I am not decisive enough to deal with problems.
In the future work, I will continue to study hard, constantly improve my leadership and management ability, earnestly perform my duties and do all the work better. Next, I will talk about my vision for next year's work according to the contents of the report. Combined with the work of the competent department: In the 20 _ _ _ _ _ _ _ years, we must strengthen our confidence, plan our work next year with new thinking and methods, and study and determine the focus of business development next year.
First of all, we should accelerate the development of personal loan business from the strategic height of sustainable development. Compared with corporate loans, personal loans have the characteristics of small loan amount, long payback period, scattered risks and stable income. In addition, the purchasing power generated by the income from labor service abroad in _ _ _ _ region has promoted the development of the real estate industry, which also provides a stage for the development of personal loan business of banks.
At the end of _ _, the balance of personal loans reached _ _ billion yuan, accounting for _%, and the interest income of personal loans reached _ _ billion yuan, an increase of _ _ billion yuan year-on-year, accounting for _ _% of the total income of the Bank. The non-performing rate of personal loans only reaches _ _% according to the five-level classification. Although there are cases of default on principal and interest, on the whole, the loan quality is good. The whole bank should form a * * * understanding, create conditions and vigorously develop personal loan business.
Second, adjust the development strategy of corporate loan business. Judging from the actual economic development in _ _ _ _ region and the development of our corporate loan business, there are great risks in issuing corporate loans. In the existing enterprise loans of _ _ _ _ billion yuan, there are still some enterprise loans with greater risks. To this end, we must choose the best in the new enterprise loans in the future. Considering all kinds of factors, the loan can't be recovered, so it can't be issued. The focus of the company's business work should be shifted to managing the existing loan stock, giving priority to resolving loan risks and effectively improving the company's loan quality.
Third, continue to promote the sound development of international business and establish a strong brand image. First, continue to do a good job in foreign remittance business from the source, contact intermediaries to win customers, innovate business varieties, and provide convenient and efficient services to customers; Second, do everything possible to make the business of Waihuibao and Manjinbao bigger and stronger, and maintain the competitive advantage in the industry and the leading position in the system; _ _ _ _ Bank of Communications entered a virtuous circle, and this gratifying situation was hard-won. As a member of this big family, I am willing to contribute all my light and heat to the sustainable and healthy development of _ _.
Summary of personal work of branch president 3
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In a flash, 20XX started again. I still remember how time flies last year. Even people who have just entered the industry have no chance to write this report, but now they are all old employees in the industry. Although it is only a short year, I feel that my life has undergone earth-shaking changes and my work and study ideas have gradually matured.
In Xiushui Sub-branch, engaged in the most common and basic work, teller. As front-line employees, there are only boring operations and complicated affairs such as deposit and withdrawal, bookkeeping, receipt and payment, marketing maintenance and welcoming guests. Among bank employees, tellers are the group that directly deals with customers, and the counter is the window to show the image of the bank. Tellers' daily work may be very busy and monotonous. But when dealing with all kinds of customers, tellers should be skilled in operation and enthusiastic in service. Every day, with thoughtful service, customers can truly appreciate the sincerity of Jiuyin people and feel the warmth of doing business in the bank. This kind of work is unusual. I deeply feel the heavy responsibility I shoulder, so I ask myself to win the trust of customers with full enthusiasm, hard service and sincere service every day.
In the process of serving customers, I always insist? Think about what customers think, worry about their urgency, and solve their worries? Principle, to achieve standardized operation, standardized service, polite language and decent behavior, leaving a good impression on customers and winning the appreciation of many customers. On the basis of doing a good job in counter service, we will try our best to provide more thoughtful service to customers. Because there are no picky customers, only imperfect service. Therefore, in our daily work, the supervisor leads us to study new knowledge and new business diligently, integrate theory with practice and master various service skills skillfully. At the same time, you can continue to learn all kinds of banking knowledge, actively use your spare time to strengthen the study of financial theory and business knowledge, and constantly enrich yourself. Necessary improvements have been made to various learning materials issued by the head office and branches, such as the ability to apply what they have learned, the ability to work professionally, and the ability to comprehensively analyze and coordinate language expression.
Although some achievements have been made, there are still some shortcomings: first, the improvement of business skills is not fast, and it is necessary to study hard; Second, there is still a gap between our own work and other peers, and our sense of innovation is not strong, and our work development is not bold enough. In order to welcome the new year, in my future work, I will carry forward my achievements, overcome my shortcomings and work hard in the following directions:
1. Learning never stops looking in the mirror. With the rapid development of the times, the knowledge of various disciplines is also changing with each passing day. I will persistently learn all kinds of financial theory knowledge and use it to guide practice, so as to better meet the needs of industry development.
I will constantly improve my business skills by watching more, learning more and practicing more.
3. Practice is the basis of continuous improvement. Studying hard is a waste of fun? . I want to constantly exercise my courage and courage through practice, improve my ability to solve practical problems, slowly overcome my impatience in the process of practice, and treat every job with enthusiasm.
Today, we dedicate our youth to the bank, and the bank develops step by step in the alternation of youth. In her clear rings, we will also be deeply imprinted with our youth. As a growing youth, only by organically combining personal dreams with career development can we give full play to self-initiative, initiative and creativity and realize our life value in the process of creating a perfect tomorrow for banks.