Section 1 Summary of Department Work Over the past year, with the strong support of hospital leaders and the joint efforts of colleagues, we have successfully completed the work of the whole year and reviewed the past year. Whether it is department management, medical safety, business skills, service quality and overall benefits, certain achievements have been made, which are summarized as follows:
I. Main achievements
1. Successfully completed the division and relocation of departments: Due to the explosive growth of hospital patients, in the first half of this year, the surgery took the overall situation into consideration, obeyed the unified arrangement of the hospital, and diverted the surgical patients. In order not to affect the normal work and ensure the quality of patients' medical treatment, all the staff in the department voluntarily gave up their rest time and worked overtime, and successfully completed the relocation of the department, which not only ensured that the articles and equipment were not damaged, but also realized the relocation and daily work.
2. Successfully completed the annual medical task: both internal and external orthopedics, complicated work. In 20xx, the department received more than 500 outpatients, more than 40 outpatient infusions and injections, 809 newly admitted patients, and patients transferred from other departments 10. The annual economic income task was about 509.265438+100000 yuan. Further improve and implement various rules and regulations, improve the quality of medical care in an all-round way, organize serious study of laws and regulations such as the Code for Writing Case Prescriptions and the Measures for Handling Medical Accidents, and actively participate in activities such as "three good and one satisfaction" and "striving for Excellence". Standardize the medical behavior of medical staff, educate everyone to learn, understand and abide by the law, and protect the legitimate rights and interests of both doctors and patients according to law. At the same time, general practitioners can consciously abide by the rules and regulations of the hospital and labor discipline in their work, never have unprincipled disputes, support each other and understand each other, so as to achieve a clear division of labor, carry out their duties, be United and pragmatic, overcome the situation of few personnel, complex tasks and unreasonable personnel structure, and ensure the smooth development of normal medical services.
3. Strengthening medical quality inspection and medical safety management: This year, our department actively responded to the spirit of the hospital, paid close attention to medical quality, and set up a medical quality management team to regularly check and evaluate medical documents and software materials. At the same time, in order to strengthen medical safety, we collect dangerous goods in the ward once a week, organize department personnel to attend meetings regularly, discuss the shortcomings or hidden dangers of medical safety in the department, and discuss the next work and preventive measures. No medical accidents occurred throughout the year.
4. Strive to improve service attitude and service quality: it is an important task for general practitioners to strengthen professional ethics and medical ethics education, strengthen the sense of responsibility, and truly establish the service concept of treating patients as relatives and doing everything for patients among every staff member. Take various forms to strengthen professional ethics education, and constantly promote the improvement of universal service awareness and comprehensive quality.
I. Existing problems
1, lack of learning atmosphere, lack of technological innovation and paper writing, which needs to be further strengthened.
2. Some comrades in the department are not enterprising. It is believed that monks will ring bells one day, and improving this negative attitude is the focus of the next step.
3. The registration department is not timely and serious enough. In view of this situation, the next step will be to improve the registration system.
4. This year's goal is not clear enough, and there are omissions in management. Limited by conditions, the business scope is narrow. Next, strengthen management and expand business scope.
In a word, there are gains and losses in the work of 20xx, and we need to continue to work hard in the future. Orthopedics is a relatively trivial and stressful department. Due to the particularity of orthopedics and traumatology, it is not easy for us to face patients who are in serious crisis for a long time, complicated with multidisciplinary diseases and even unable to take care of themselves in daily life. In addition, the economic income of orthopedics and traumatology department is low, and there is a big gap with other departments, which leads to the imbalance of comrades' hearts. Although we chose orthopedics, we should be mentally satisfied when we look at the smiling faces of patients and their families.
Busy, full, nervous and orderly 20xx years are coming to an end. Under the correct leadership of the Party Committee and the Board of Directors, with the joint efforts of general practitioners, with the full support and cooperation of all departments and grass-roots workshops, the production department has made steady progress in all-round work with the help of technical management and cost control, technical transformation, process control and strict assessment, and made contributions to the completion of annual task indicators. Now, let's sum up our work in the past year.
I. Review of work in the past year
20xx is the most crucial year for the company to move towards large-scale production, and it is also the year with the most project construction and technical transformation tasks. Over the past year, despite the complicated work and heavy tasks, the production department of the company has paid close attention to the implementation of responsibilities, compiled operating rules for production posts, and carried out workshop-level and team-level training according to regulations, which has made the company's safety production work reach a new level. Especially the successful operation of the MTBE project, cadres and employees have made painstaking efforts, and at the same time they have shown their determination to overcome difficulties and seen fruitful results. This year, we completed the production of 10000 tons of heavy traffic asphalt and 10000 tons of methyl tert-butyl ether, and * * * completed the industrial and trade operation task of 10000 tons, and made several technical innovations.
1. Starting from standardized management, plan implementation and scientific guidance, the production plan and technical management have been further standardized and improved.
(1) is to standardize the plan management, clarify the seriousness of the plan, conduct strict assessment, implement it as a whole, and ensure that all tasks and indicators are clear and all work is standardized and orderly, especially at the weekly meeting. The production department arranges this week's production plan, listens to the task completion of each workshop last week, and gradually makes the production department move towards normal.
(2) Standardized the management of heavy traffic asphalt and MTBE process links, and defined the location, mode and method of inspection. All inspections are analyzed, fed back and handled in time, ensuring the stability and normality of each process link.
(3) Make full use of computers to analyze and predict various finished products, formulate product production organization plans, provide basis for leadership decision-making and scheduling command, and realize monthly plans.
(4) Strengthen on-site technical guidance and control, conduct on-site inspection of all working procedures in the whole plant every day, conduct on-site supervision of key positions, guide the heads of different sections, solve problems on the spot, and actively organize seminars on output for many times, so as to achieve the stability of production indicators under the existing technological conditions, equipment and facilities.
(5) Pay attention to the process monitoring of each production process, actively organize process activities attended by personnel at all levels, and stimulate the enthusiasm of employees to participate in technical management.
2. Make a fuss about the yield and stability rate through technical research, so as to ensure the maximum benefit.
Asphalt and MTBE are put into production this year. During the production period, a variety of production organization plans were actively formulated and implemented, and good results were achieved. The output problem caused by different raw materials and finished products in different periods was well solved, especially the production of MTBR, which maximized the output and ensured the completion of the annual output index.
3. Carry out technical transformation, change small leather into small leather, and promote the sustainable development of production capacity.
This year, in order to meet the needs of production, the joint technology department of the production department put forward the technical transformation of heavy asphalt, MTBE project, boiler, loading and unloading system, tank farm pipeline and other related technologies. After the transformation, it greatly adapts to the product output and quantity, improves the product quality, saves energy, and provides favorable guarantee for stable production and planned operation.
4, education and training on schedule, set off a wave of learning to help catch up.
(1) In October this year, our company * * * sent people to Lu Qing Chemical Industry to learn advanced MTBE technology and loading and unloading technology, which provided a strong guarantee for our smooth driving.
(2) This year, * * * conducted intermediate training person-times, team-level training person-times and final examination person-times, and the excellent rate of employees' examinations reached. Through the study and continuous enrichment of personnel, employees realize their own shortcomings, seriously study their job skills and professional knowledge, learn from others' strengths, and go hand in hand, setting off an upsurge of learning to help catch up.
5, institutional restructuring, orderly management, layer upon layer management, pay close attention to implementation.
For a long time, the company's organizational structure is not perfect. With the continuous growth of enterprises, some positions can no longer meet the needs of actual production and operation. Therefore, according to the spirit of superior leaders, the production department has scientifically divided the production department, reconfigured the human resources of the production department staff, set up a workshop under the production department, and created a new production workshop to compete for the director of the workshop, forming a new round of leadership collective and management system of the production department.
Two. 20xx work prospect
1,
With the goal of stabilizing production and increasing transportation, we will strive to improve the yield by means of technological innovation and management innovation, ensure the maximum adaptation of system links, and achieve a double harvest of cost and benefit.
2. Key work
(1) Production technology management and workflow informationization
First, the implementation of key positions, important production technical indicators of LCD display, so that managers at all levels can keep abreast of production information.
Second, with the help of process control methods, the procedural working methods of production technology management, including production planning, process control and information feedback, are formed, and the refined management mode is truly popularized and implemented to solve the phenomenon that on-site technical management and technical guidance are weak and not in place.
Third, organize regular meetings of production engineers and technicians to discuss the problems existing in production, technical transformation, minor changes and next steps, and effectively improve the professional level of engineers and technicians.
(2) Optimize production plan and strengthen process management.
First, the production process management software is used to scientifically analyze the characteristics of raw materials and optimize products.
The second is to do a good job in the daily activities of the five processes and link the activities with the assessment.
(3) reasonably control the cost consumption and resolutely put an end to disorderly waste.
First, further implement post accounting and financial management for all employees, decompose controllable cost indicators into posts, personnel and equipment, and strictly supervise the implementation of unnecessary investment and unlimited investment.
The second is to do a good job in the consumption of special materials and reduce consumption from a technical point of view.
The third is to ensure good investment and adhere to the strict examination and approval system. In addition to making up for the lack of safety, we will resolutely not invest, avoid fearless consumption, resolutely not buy new things that can be used, and adhere to the input acceptance system.
The fourth is to establish a liability loss compensation system to prevent accident losses.
Looking forward to 20xx, the task of the production department will be more arduous. The allocation of raw materials, the stability of system capacity, the technical transformation of links and the reasonable control of costs will become the theme of our work. We will, as always, do our job well and make due efforts for the stable promotion of the company.
Three, some suggestions or opinions in the work
(1) Moderately controlling the employee turnover rate will definitely be detrimental to the overall situation in the long run. Senior leaders should unify their thinking, take the overall situation into consideration and lead employees forward.
(2) The company's system has no outline, the update speed is too fast, and the persistence time is not long, especially when it comes to employees' wages, the clarity is poor.
In a word, the production work has a long way to go, which is an important link in the development and operation of the company and a long-term project. In 20xx, the production department will continue to carry forward the spirit of hard struggle, further implement the system, make overall plans for management, implement the reward and punishment system, realize safe production and harmonious development, and make unremitting efforts to establish a lasting Yikun brand.
Department Work Summary 3 Under the leadership of general practitioners, with the efforts of general practitioners, our department has developed comprehensively, healthily, harmoniously and rapidly, and achieved gratifying results this year: the total business income, the number of people admitted to hospital and the number of people discharged from hospital all increased by nearly 50% compared with the same period of last year; Economic benefits and social benefits increase, and summarize the annual work of hospital departments.
First, strengthen the management of departments and innovate the new mode of quality service.
1. First of all, we carefully organize department doctors and study various documents and rules and regulations of the hospital repeatedly.
2, establish the concept of quality service, put forward the concept of departmental service, and establish a unique service concept and code of conduct. Implement medical service standards and implement the system of doctor rounds. Over the past year, doctors in inpatient departments have insisted on providing patients with personalized medical care and humanized services, attracting a large number of patients to see a doctor, and the number of inpatients has increased substantially, reaching the best level in history.
3. On the one hand, departments should strengthen the management and training of doctors.
4, actively adjust the medical structure, take effective measures, and strive to reduce medical expenses, and achieved remarkable results.
First, rational drug use.
The second is to pay attention to the cost of single disease.
The third is to grasp the use of disposable materials.
The fourth is to speed up the bed turnover.
By taking a series of effective measures, the department successfully completed the various cost indicators issued by the hospital this year, and controlled the expenses at a low level under the rapid growth of the department's business, effectively reducing the burden on the masses. It also improves the efficiency of hospital departments.
Two, standardize medical quality management, improve the level of medical technology.
1, pay attention to the construction of talent team
The staff of our department used the time of expert consultation, the time of health bureau lecture and the time of Guilin business training to study professional knowledge, and accumulated clinical experience by using medical record discussion and director's rounds. The professional level has been continuously improved and the talent team has been growing.
Under the leadership and arrangement of the president, our hospital has vigorously cultivated the backbone of medical business. In 2009, the backbone of orthopedics and gynecology was trained, which reserved cadre talents for the future branch expansion of our hospital.
2. Strengthen the implementation of rules and regulations.
The department holds a regular meeting once a week, emphasizing the implementation of safety, quality and responsibilities of doctors and nurses; Check the safety quality twice a month and thoroughly check the unqualified performance: conduct regular safety education to make it institutionalized and regular. Check and evaluate medical records regularly. Regularly check and evaluate potential safety hazards;
Third, shortcomings
Honest medical practice, honest service, "meticulous service, care and love" have not become the values recognized by every employee, but the administrative management and management level of departments still need to be improved, the diagnosis and treatment ability of diseases needs to be improved, the professional influence of every doctor needs to be improved, and the image of hospital medical technology has not been widely recognized.
In a word, looking back on the work in the past year, achievements are the mainstream. We will continue to carry forward our good practices and learn from our shortcomings. We believe that we will do better.
Department work summary. Focus on organizing tax revenue and adhere to the rule of law.
In order to ensure the completion of tax revenue, the management department will timely implement the tax tasks assigned by the county bureau to everyone and every enterprise. At the same time, relying on CTIAS and other information, in-depth enterprise investigation and research, analysis of enterprise production and operation changes, and efforts to strengthen tax management, a * * * organization's annual tax revenue of 58.0959 million yuan; (including value-added tax of 47,932,600 yuan, enterprise income tax of10163,300 yuan) and personal interest income tax of 33,99 yuan110,000 yuan. Compared with last year, it increased by 22,364,400 yuan (including: the value-added tax increased by 139 1850 yuan, and the enterprise income tax increased by 8,445,900 yuan), and the income tax increased by 373,700 yuan, which completely exceeded the tax tasks assigned by the county bureau.
Second, rational division of labor, improve efficiency.
According to the characteristics of many tax source management households and scattered enterprises, at the beginning of the year, according to the requirements, work system and tasks of the county bureau of target management, combined with everyone's specific situation. Put the job responsibilities into practice, clarify everyone's job responsibilities, refine the division of labor, cooperate with each other, and give full play to everyone's role. According to the principle that the section chief is responsible for the overall situation and the administrator is divided according to the north and south regions and industries. A reasonable division of labor was carried out, which mobilized the enthusiasm of all employees and gave full play to the enthusiasm of all employees, so that all the work of the comprehensive department could be completed in a timely and comprehensive manner. The efficiency has been significantly improved, laying a good foundation for taxpayers to provide quality services.
Three, strengthen the implementation and management of tax collection and management quality and data quality, adhere to the rule of law.
In accordance with the requirements of the county state taxation bureau, the work plan of the first department of management was formulated at the beginning of the year, and the general practitioners were organized to study hard, so that everyone could clearly understand their job responsibilities. According to the requirements of the Municipal Bureau of Tax Collection Quality and Data Quality, the monthly tax collection quality and data quality of each taxpayer are tracked in time, and problems are dealt with in time, which ensures the improvement of tax collection quality and data quality and improves the "five rates" of tax collection and management. The tax management of general VAT taxpayers was strengthened and a thorough investigation was carried out. For enterprises whose production scale, financial accounting are not in place, anti-counterfeiting, tax control and anti-theft equipment are not up to standard, timely put forward rectification opinions in accordance with the standards of general taxpayers. Enterprises that have been identified as general taxpayers of value-added tax should provide timely guidance on how to file tax returns, so that enterprises that have been initially identified as general taxpayers can file tax returns timely and completely without making mistakes. For enterprises that do not meet the requirements of general taxpayers, opinions on disqualification were put forward during the annual inspection, and two enterprises that do not meet the requirements of general taxpayers were cancelled in 20xx. Implementing the inspection system for garment knitting enterprises, Huichang Jinchang Garment Weaving Co., Ltd. has been cooperating and insisting on inspection since 20xx. Due to financial confusion, XX Clothing Co., Ltd. in XX County has not been corrected after more than half a year of counseling. The administrator promptly put forward the opinion of canceling the general taxpayer of value-added tax and canceling the qualification of the general taxpayer of value-added tax in this enterprise.
Four, strengthen tax source analysis and tax plan management.
In order to strengthen the assessment of tax plan, Management Division I has carried out the analysis of key tax sources and tax forecast, stipulating that the tax forecast of this month should be submitted before 10 every month, and the tax forecast plan of the next quarter should be submitted to the county bureau before the 20th of each quarter. In order to ensure the accuracy of the plan, the management department requires key enterprises to submit tax forecast forms before the 20th of each month, and tax administrators should carefully analyze the tax forecasts submitted by enterprises, so that our county's tax revenue plan can be effectively organized and put into storage through plan management.
Five, to carry out tax assessment and "four small tickets" audit work.
According to the requirements of tax assessment, our department conducted a comprehensive tax assessment of general VAT taxpayers by using the assessment system software, interviewed five enterprises with big problems, and transferred them to 1 household for on-the-spot verification. Through interviews and verification, on the one hand, it is more binding on enterprises in management, on the other hand, enterprises themselves have more understanding of tax matters. "quadruplicate receipt" is a bill obtained by the general taxpayer of value-added tax to offset the input tax of value-added tax. According to State Taxation Administration of The People's Republic of China's system, the erroneous data of the "fourth opening" comparison were checked. After verification, most of the records were filled in by human operation, and no intentional tax evasion was found.
Six, the implementation of electronic diversified declaration system.
According to the requirements of the Municipal State Taxation Bureau, I managed a branch of electronic diversified declaration, and carried out solid publicity and mobilization work according to the unified arrangement of the county State Taxation Bureau. In the first half of the year, the coverage rate of general taxpayers' online declaration reached 60%, and that of small-scale taxpayers' telephone declaration reached 100%. In the second half of the year, except for two newly recognized commercial enterprises, the number of online applications has reached 100%.
Seven, vigorously carry out tax service and tax counseling.
The management department is the first window for service enterprises to handle tax matters. According to the form of national tax service, our department will answer questions and be responsive. At the same time, we will constantly remind enterprises, guide enterprises to file taxes, and inform enterprises of new tax policies in time. The enterprise claims that our managers are true corporate caring people.
Eight, standardize the collection and archiving of information collection and management.
According to the different filing requirements of domestic and foreign-funded enterprises, the data of foreign-funded enterprises managed by our department are divided into fixed data and daily data, which are collected and sorted separately, while the fixed data and daily data of domestic-funded enterprises are collected and sorted together, so that the data of foreign-funded enterprises are two boxes per household and one box for domestic-funded enterprises.
Nine, actively participate in various activities organized by the county bureau.
All party member actively participated in the study and education activities of the socialist concept of honor and disgrace, and the majority of medical staff earnestly studied the spirit of the Third Plenary Session of the 17th CPC Central Committee and actively participated in the construction of a harmonious socialist society.
The new year is about to begin. On the basis of summing up the past work, our department will carry forward the achievements, overcome the shortcomings, further strengthen the quality management of tax collection and management and data quality, and do its best to serve enterprises and society in order to build a harmonious tax revenue.