Hello! You can make a complaint according to the following steps:

The first step: Pingluo e-commerce is not satisfied after purchase, and there is a contradiction in negotiation with the merchants, and the negotiation is fruitless. The first thing to do is to save the evidence, take out your mobile phone to take photos and videos, and at the same time save the screenshots of your chat with the merchants, and save the details page of the goods to prevent the merchants from making temporary changes.

Step 2: Contact Pingluo e-commerce customer service, tell the customer service what happened, and ask the customer service to solve the dispute with the merchant. If it can be solved directly, if it can't be solved, record the customer service number.

Step 3: If the customer service cannot solve the problem, contact the complaint channel 123 15. After the complaint, a professional will contact you, which is the most powerful way to complain.