Summary of high-quality nursing work in operating room

Summary of five high-quality nursing work in operating room

In nursing work, actively participate in meetings held by hospitals and nursing departments, and hold nurses' meetings once a month to convey the working ideas and work arrangements of hospitals and nursing departments to clinical nurses in time. As an operating room nurse, we should also write a summary of high-quality nursing work in the operating room. The following is a summary of the quality nursing work in the operating room that I collected for you. I hope you like it.

Summary of high-quality nursing work in operating room 1

Time has passed, and the work in 2020 has ended. In the 20x work, the work of the nursing department in our hospital has also been successfully completed. Although there is no outstanding performance in one year's work, we have never had an accident with adverse effects. These are constantly developing, and we are greatly encouraged. As long as you do your ordinary work well, you will make a contribution to society!

With the further deepening of personnel system reform, under the leadership and support of hospital leaders, the nursing department focused on standardizing the writing of nursing documents and improving the legal concept of nursing staff; Strengthen supervision and management to ensure nursing safety; Strengthen the monitoring of nursing quality; Attaching importance to the cultivation of nursing backbone, optimizing the nursing team and improving the quality of nursing service. The quality of nursing service in the whole hospital has been steadily improved, and patients' satisfaction is high. The work of the nursing department is summarized as follows:

First, improve service quality and shape hospital image.

Nurses are the earliest and closest workers who contact patients. The quality and image of nursing staff directly affect the image of the hospital.

1, the nursing department first started with the professional quality, organized and implemented it according to the "three basics" training plan formulated at the beginning of the year, insisted on conducting an operation and theory examination every quarter, and organized a business study and an operation technical training examination every month by the department, requiring everyone to pass the examination, and the results were recorded in personal files as the objective basis for personal assessment, thus forming an atmosphere of comparison, learning, catching up and helping, and cultivating a set of nursing staff with excellent business skills.

2, standardize the nursing staff dress, civilized language, answering the phone, let the nursing staff put into work with the image of end-loading, kindness, kindness and generosity and full mental outlook, warmly receive patients with civilized and polite language, and provide satisfactory services for patients.

3. Continue to strengthen the consciousness of active service and implement the concept of "patient-centered", so that nurses can change their concepts, raise their awareness, meet patients' requirements in time, constantly improve their service attitude, improve the quality of nursing service, and pay attention to nurse-patient communication, and change from simple responsible nursing to holistic nursing with humanized nursing as the core.

Second, rational use of human resources and comprehensive quantification of nursing work.

1, in order to optimize the responsibilities of each shift, make rational use of human resources, and guide all departments to implement scheduling, it is very reasonable and effective from the operation situation.

2. In the implementation of quantitative assessment, nursing staff actively participated in the new scheme, which enhanced the positive initiative of work and cultivated the spirit of being brave in dedication and loving the group.

Three, around the hospital work deployment, actively assist.

1, cooperate with the hospital to complete the appointment of the head nurse. Assist the head nurses in all subjects to successfully complete the handover work.

2, seriously study the hospital personnel system reform related articles.

Fourthly, standardize the writing of nursing documents and strengthen the consciousness of nursing legal system.

With the improvement of people's legal awareness and the promulgation of the new Regulations on Handling Medical Accidents, how to strengthen the legal system construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. This year, in strict accordance with the requirements of the provincial health department's nursing document writing standard, the nursing department formulated the Detailed Rules for the Implementation of Hospital Nursing Document Writing, and conducted training in different wards in the form of centralized teaching and learning, which made the nursing staff more clear about the significance of nursing document writing, standardized nurses' behavior, ensured nursing safety and improved nursing quality. It has accumulated valuable information for nursing scientific research and promoted the development of nursing discipline. A complete and objective nursing record provides a legal basis for proof and protects the legitimate rights and interests of both nurses and patients. How to write a good nursing document and meet the standard requirements is very clear. When organizing lectures, we summarized and analyzed the actual situation of nursing document writing in our hospital, and put forward corresponding countermeasures. In order to strengthen nurses to master the standard requirements as soon as possible, nurses in the whole hospital were organized to take a theoretical examination, and the qualified rate was 100%.

Fifth, strengthen supervision and management to ensure nursing safety.

1. Regularly supervise and inspect medical safety, focus on pre-holiday safety inspection, enhance medical staff's awareness of prevention, eliminate hidden dangers of accidents, standardize the management of toxic and hemp drugs, realize the management of special personnel in the counter, and achieve the "four settings" of rescue drugs in the car: special personnel management, fixed-point placement, quantitative determination, and handover, with records. Rescue equipment should be repaired and maintained in time, and the functional status should be guaranteed for standby.

2. Insist on the head nurse's night rounds, supervise and inspect the nurses' on-the-job performance and job responsibilities, find out the deviations in nursing work in time, correct them in time, hold the head nurse's regular meeting every month, and formulate targeted and effective improvement measures to ensure the quality and safety of nursing.

3, in-depth departments to urge the head nurse to arrange daily work. Focus on the patients who are newly recruited, transferred to hospital, before and after operation, critically ill, unable to take care of themselves and have the potential danger of medical disputes, supervise and inspect the implementation of nursing work, strengthen link quality control, and reduce the occurrence of nursing defects.

4. Organize new nurses to carry out pre-job training. Through training, they have established legal awareness, quality awareness and safety awareness, conscientiously observed various rules and regulations and operating procedures in their posts, and fulfilled the sacred duties of "angels of white medicine".

There are many problems in reality, which are constantly developing. This is the case with our achievements and many practical problems. I believe we can do it well. In fact, many things are verified in continuous development, and we think so, so we will keep working hard. I believe we will do all this well, because the nursing department of our hospital has been working hard and making continuous progress!

Summary of high-quality nursing work in operating room II

The year of 20__ is a year of "working hard and making great strides". The hospital spent a year focusing on discipline construction and personnel training. Under the leadership and support of hospital leaders, the nursing department attaches importance to the cultivation of nursing backbones, optimizes the nursing team, improves the quality of nursing service, strengthens supervision and management, ensures nursing safety, and at the same time improves the legal concept of nursing staff and strengthens the monitoring of nursing quality, so that the quality of nursing service in the whole hospital is steadily improved and patient satisfaction continues to increase. The work of the nursing department in the past 20 years is summarized as follows:

First, pay attention to personnel training and optimize the nursing team.

1, strengthen nursing management training. This year, the hospital sent two head nurses to the First Military Medical University for further study. At the same time, some standing Committee members of the hospital also trained the acting head nurses and the old head nurses in the hospital.

2. Optimize the whole nursing team and improve the comprehensive quality of nursing staff. The hospital sent 58 nursing backbones (including _ _ head nurses) to _ _ hospital, _ _ hospital and _ _ general hospital in four batches, which was the largest number of nursing staff going out for further study in recent ten years. It is particularly worth mentioning that 14 cases of heart surgery and postoperative care were completed in X, X, X and X months this year with the cooperation of experts from the general hospital. All patients have recovered and been discharged.

3. Actively complete various trainings. In 20__ years, the nursing department organized the nursing staff of the whole hospital to attend the 14 special lecture, and the number of participants was _ _. Clinical departments organize nursing rounds every month 1 time, and give special lectures for 4 class hours, encouraging nursing staff to publish scientific research papers. Continue to implement multi-channel academic training. By the end of this year, all _ _ clinical nurses in the hospital have college degrees, of which X have undergraduate degrees and _ _ are studying.

4. Fully cultivate the organizational participation of nursing staff. "5, 12" Nurses' Day held a number of activities with the theme of advocating humanized service, focusing on the performance of nurses' etiquette and the display of nursing operation techniques. Nurses do their best to strengthen nursing knowledge, cultivate sentiment and enhance the sense of collectivism honor.

5. Strengthen the teaching of interns. After the interns came to the hospital, they organized two pre-job trainings, mainly from the internship system and basic operational skills. Every intern has a fixed teaching system, with a small teacher giving regular lectures on the specialties of the department and a head nurse taking theoretical and operational examinations. The department checks the interns layer by layer to ensure that no medical mistakes occur.

Second, strengthen supervision and management to ensure nursing safety.

1. The nursing department regularly supervises and inspects the nursing work, focusing on strengthening the pre-holiday safety inspection, enhancing the awareness of nursing staff to prevent accidents, standardizing the management of toxic and hemp drugs, realizing the management of special personnel at the counter and realizing the "four settings" of rescue drugs in the car: special personnel management, fixed-point placement, quantitative determination and shift change records. Rescue equipment should be repaired and maintained in time, and the functional status should be guaranteed for standby.

2. Insist on nurses' long-night rounds, supervise and inspect nurses' on-the-job and post responsibilities, find out the deviations in nursing work in time, correct them in time, insist on joint rounds of head nurses once a month, and hold a regular meeting of head nurses every two weeks, and formulate targeted and effective improvement measures to ensure the quality and safety of nursing.

4. Organize trainee nurses to carry out pre-job training. Through training, they have established legal awareness, quality awareness and safety awareness, conscientiously observed various rules and regulations and operating procedures in their posts, and fulfilled the sacred duties of the angels of white medicine. Better contribute to hospital construction.

Thirdly, standardize the writing of nursing documents and strengthen the consciousness of nursing legal system.

Fourth, strengthen quality management monitoring.

1, the nursing department timely revised and improved the quality control standards of various nursing documents according to the writing norms of nursing documents, and the head nurse was responsible for checking the nursing documents.

2. The management of washing, disinfection and storage, receiving and dispatching of sterile articles in the disinfection supply room has been strengthened, ensuring the quality of sterilized articles and medical safety.

3. Strengthen the management of hospital infection control, organize head nurses and hospital nurses to learn new disinfection technical specifications and hospital infection management specifications, check and evaluate the implementation of disinfection for nurses through monthly quality inspection and nurses' overnight rounds, and focus on strengthening the monitoring and management of disposable sterile items, aseptic technology, sanitary hand washing, environmental sanitation and disinfection.

Fifth, improve the service quality and shape the image of the hospital.

Nurses are the earliest and closest workers who contact patients. The quality and image of nursing staff directly affect the image of the hospital.

1, starting with professional quality, the nursing department insists on conducting an operation and theory examination every six months, and the department organizes a business study and an operation technical training assessment every month, requiring everyone to pass the examination and cultivate a set of nursing staff with excellent business skills.

Six, around the hospital work deployment, actively assist.

1, cooperate with the political department to successfully organize the "Eighth National Congress". A "get-together", jointly held a press conference with the department, academic seminars on new technologies and standardized applications of radiotherapy and other major activities, which won unanimous praise from the department.

2, seriously study the hospital personnel system reform related documents, according to the spirit of the document to develop nursing staff, and cooperate with the hospital to comprehensively carry out personnel system reform. Complete the defense of acting head nurse's debriefing and train nursing managers for the hospital.

3. Focusing on the central work of "Excellence Year" and "Quality Management Year", the nursing department constantly establishes and improves various rules and regulations and the responsibilities of each team, and implements them according to various grading standards.

Summary of quality nursing work in No.3 operating room

In the first half of 2020, under the correct leadership of the president and with the close cooperation and support of all departments, the nursing department led all nursing staff to unite as one, closely focused on the establishment of a good hospital, and combined with the work plan and target management formulated by the nursing department at the beginning of the year, led the nursing staff in the whole hospital to actively complete various tasks.

First, actively carry out work around the establishment of a tertiary psychiatric hospital.

1. According to the requirements of the evaluation standards formulated by the Municipal Health Bureau, in February this year, the nursing department organized the head nurse of the whole hospital to study the evaluation standards again, requiring all departments to complete all the work according to the requirements.

2. Strengthen the self-examination of nursing quality, conscientiously implement the rectification measures to improve the quality of nursing. The head nurse of nursing department will check the quality of nursing in the ward irregularly, rectify the existing problems in time, and pay close attention to all nursing work through the procedures of inspection → rectification → re-inspection → rectification, so as to continuously improve the quality of nursing.

3. Strengthen the emergency ability of nursing staff, organize nursing staff in the whole hospital to learn all kinds of emergency plans, and conduct simulation drills to continuously improve the emergency level of nursing staff.

4. Seriously grasp the writing quality of all kinds of nursing documents, organize the head nurse to learn the new _ _ province clinical nursing document specification, and all departments can write in strict accordance with the requirements of _ _ province medical record writing specification, timely, accurately and truly record the dynamic situation of patients, provide reliable basis for the diagnosis and treatment of patients, and effectively prevent the occurrence of medical disputes.

Second, strengthen safety management to ensure the safety of patients.

The nursing department regularly holds safety management meetings of head nurses, and regularly conducts nursing administrative rounds in various departments to find out potential safety hazards and urge rectification. In management, we should make unremitting efforts to ensure nursing safety, check at all levels, implement the responsibility to people, do a good job in safety management, effectively prevent potential safety hazards and ensure the safety of patients. Head nurses in various departments regard safety inspection as their daily key work, timely check the ward environment, eliminate all potential safety hazards, ensure medical safety and ensure the safety of patients.

Third, strengthen nursing management and deepen the consciousness of nursing service.

1. Strengthen ward nursing management and improve nursing quality. The head nurses in each department set up a nursing responsibility team according to the bed setting, with the nurse in charge and the nurses in each department as the team leader, responsible for the quality control and supervision of nursing in this group. According to the needs of hospital development, combined with clinical departments, the nursing department has continuously improved the nursing quality control system, revised the assessment rules for nursing staff, and further improved the assessment contents and scoring standards of nursing quality such as ward management, basic nursing, graded nursing, disinfection and isolation, nursing document writing, and nursing quality of various departments.

2. Strengthen the implementation, supervision and inspection, and attach importance to the supervision of the quality of nurses' operation process. Do a good job in three-level quality control management, carry out quality control activities as required, define the division of labor, assign responsibilities to people, ensure everyone's participation, manage at different levels, and ensure quality. There are inspection records, analysis, evaluation and improvement measures. The completion rate of nursing measures in all departments is over 90%, which ensures the effectiveness of continuous improvement of nursing quality.

3. The problems found in nursing quality control, timely feedback, held a head nurse meeting to discuss and analyze, discuss and analyze the problems existing in nursing, and come up with effective corrective measures. Nurses' awareness rate of existing problems and improvement measures reached 100%.

4. All departments should do a good job in the management of first-aid medical equipment, carefully count the first-aid items, medicines and equipment during the handover of each shift to achieve "four determinations", replenish first-aid medicines in time, ensure that the accounts are consistent with the materials, ensure that they are in good condition for standby, and ensure that the intact rate reaches 100%.

5. Strengthen the quality management of nursing documents. The nursing department constantly strengthens the significance of formal writing of nursing documents, so that every nurse can correct his writing attitude and strengthen supervision and inspection. It requires the quality control team of the department to check regularly, the head nurse to check regularly and irregularly, and conduct the final quality inspection on each medical record. Correct the problems found in time, analyze the quality of nursing documents every month, put forward rectification measures for existing problems, form three-level control of nursing team leader, head nurse and nursing department, and strictly control the writing of nursing medical records. 13 medical records discharged in October1-1713, and the qualified rate of nursing documents reached 95.6438+0%.

6. Strengthen incentives, cultivate a sense of responsibility, carry forward the spirit of "ownership", everyone participates in management, give play to everyone's advantages and enthusiasm, and make everyone actively participate in the work. Strengthen the awareness of active service, advocate "smiling service", polite greetings, civilized language, warm reception, careful introduction and full attention.

I hope that in the second half of this year, the recruitment of new nurses, the annual assessment of nursing staff in the whole hospital and the technical assessment at the expiration of the contract will be positive and timely, and the nursing department will strictly check and objectively evaluate according to the requirements of the personnel department, do a good job in the assessment of nursing staff and write assessment opinions.

Summary of high-quality nursing work in operating room 4

Time flies, unconsciously, 20 years have passed. Looking back on the past year, I can't help but feel deeply. Over the past year, under the care and direct leadership of hospital leaders and head nurses, and with the care and help of colleagues, I have adhered to the service tenet of "all patients are the center, all patients are the center", been able to adhere to the guidance of Marxism-Leninism, Mao Zedong Thought, Deng Xiaoping Theory and Theory of Three Represents, earnestly study the spirit of the Party, and have successfully completed the nursing work assigned by leaders at all levels in the hospital. With the care, support and help of comrades, I have done my best in thought, study and work.

First, be strict with yourself, consciously strengthen party spirit cultivation, and further improve party spirit cultivation and political and ideological consciousness.

Over the past year, I have always adhered to the Marxist-Leninist stand, viewpoint and methodology, dialectical materialism and historical materialism to analyze and observe things, distinguish right from wrong, adhere to the truth, adhere to the correct world outlook, outlook on life and values, guide my study, work and life practice with the correct world outlook, outlook on life and values, and actively build a solid defense against bourgeois democratic liberalization, money worship and liberalism. Love the motherland, China * * * production party, love socialism, support the leadership of China * * * production party, support reform and opening up, firmly believe that socialism will eventually defeat capitalism, and have confidence in socialism. Conscientiously implement the party's line, principles and policies and do a good job in socialist construction. Proactive, diligent, fearless, conscientious, and make contributions in ordinary jobs.

Second, strengthen theoretical and professional study, and constantly improve their overall quality.

(1) is to seriously study Theory of Three Represents's theory, deeply understand the scientific connotation of Theory of Three Represents, and enhance the consciousness and firmness of practicing Theory of Three Represents; Seriously study the spirit of the party and consciously adhere to the principles of the party.

(2) Strengthen self-discipline education and professional ethics education. Honesty and self-discipline, professional ethics and ideological and moral quality directly affect the quality and image of nurses. Therefore, after several times of clean government education and skills training a year, I understand that we should adhere to the principle of "honesty and self-discipline, strict law enforcement and enthusiastic service", take people's satisfaction as the fundamental starting point for doing a good job, and always put the interests of the party and the people first through in-depth education on the purpose of serving the people wholeheartedly, professional ethics education and ideological and moral education. Strengthen the self-cultivation of "four selves", that is, "self-respect, self-examination, self-vigilance and self-motivation", give play to the initiative spirit of nurses, reflect, warn and motivate themselves with their own professional ethics standards, and truly cultivate their own moral quality.

(3) Yes, I also pay great attention to the professional image of nurses. I pay attention to civilized and polite service in my daily work, adhere to civilized language, be dignified in appearance, dress neatly, don't wear heavy makeup, don't wear high heels, don't ring my shoes, have a polite attitude and have a standardized language. Seriously study the Regulations on Handling Medical Accidents and its laws and regulations, and actively participate in the learning activities of the Regulations on Handling Medical Accidents organized by the hospital, which enriched the legal knowledge and enhanced the awareness of safety protection. Under the active and serious guidance of the head nurse, I have made great progress and improvement in many aspects. At ordinary times, I insist on participating in the monthly business study of the department, attending the morning meeting every Tuesday, insisting on nursing rounds for critically ill patients and training for three basic nurses. I have achieved excellent results in every technical exercise exam organized by the nursing department. In one year's work, we can always adhere to the service concept of "patient-centered, quality-centered" and improve our own quality and emergency response ability.

Third, work hard and finish the task on time.

Studied in ICU, respiratory department and comprehensive surgery successively. I think if we want to combine the theoretical knowledge we have learned before with clinical practice, on the one hand, we should be strict with ourselves in our daily work and consult more teachers, on the other hand, we should study hard in our spare time and understand the main points. In the past year, I mainly worked in respiratory medicine and comprehensive surgery, which is the focus of clinical work. Internal medicine focuses on observing the changes of illness, while surgery should calmly deal with emergencies, such as the emergency treatment of chest tube falling off, so the pace of surgery is faster than that of internal medicine, and the work is busier and more trivial than that of internal medicine. I remember the first time I went to the operation, I was not used to it, but I was not afraid of what I had never done. In order to do a good job and obey the arrangement of the leader, I am not afraid of trouble. I asked the teacher, learned from my colleagues and explored my own methods. In a short time, I became familiar with the surgical work, understood the responsibilities of each class, clarified the procedures and direction of the work, improved my working ability, and formed a clear working idea in the specific work, which enabled the work to be carried out smoothly.

With the goal of "doing better", we have cultivated innovative consciousness and successfully completed the following duties: assisting the head nurse in ward management and sorting out medical documents. Seriously receive every patient, treat every patient as his friends and relatives, and always put yourself in others' shoes. Do a good job in writing medical documents. The writing of medical documents needs to be serious and responsible, with a correct attitude and clear thinking. I seriously study the writing standard of department documents, and carefully write general nursing records, nursing records of critically ill patients and rescue records. Abide by the rules and regulations and keep in mind the three basics (basic theory, basic knowledge and basic skills) and three strictness (serious attitude, strict requirements and strict methods). In order to improve the theoretical and operational level of each nurse, the nursing department conducts theoretical and operational examinations every month, setting high standards for their work. Work attitude should be correct, "the doctor is the heart of parents". I take it as my duty to do everything possible to alleviate the pain of patients. I hope all patients can recover soon, so every time I enter the ward, I spare no effort to encourage them with limited time, patiently help them understand their illness, establish confidence in overcoming the disease, and silently pray for their early recovery. Love your job, be able to treat every job correctly and seriously, devote yourself to your work, serve everyone enthusiastically, abide by labor discipline seriously, ensure attendance on time, have a high attendance rate, make effective use of working time, stick to your post, need to work overtime on time, and ensure that the work can be completed on time.

Make a personal work plan before the start of work, give priority to finish all the work in time, achieve the expected effect, complete the work with good quality and quantity, and have high work efficiency. At the same time, I also learned a lot at work and exercised myself. Through unremitting efforts, I have made great progress in my work, created a new situation in my work and made due contributions to people's health.

Of course, I still have some shortcomings to improve. For example, in study, sometimes I feel impetuous, I feel that I have too much to learn, and I am impetuous, especially when I encounter setbacks, and I can't handle it calmly. At work, sometimes the standard is low. Although I can basically perform my duties and obligations, my initiative needs to be further improved, which is what I need to improve and improve in the future. In the past year, I thank the hospital leaders and head nurses for their education, guidance, criticism and help, and my colleagues for their concern and support. Looking back on the past, there have been many advances and improvements, but there are also some shortcomings; Looking forward to the future, we should carry forward our own advantages and overcome our own shortcomings. Contribute to the bright future of the hospital!

Summary of high-quality nursing work in No.5 operating room

2020 is a year in which the national health system will continue to deepen its reform. Under the attention and direct leadership of the dean, all the nursing staff successfully completed all the nursing tasks assigned by the hospital leaders and completed more than 90% of the nursing plan in 2020. The work is summarized as follows:

First, seriously implement the rules and regulations.

Strict implementation of rules and regulations is the fundamental guarantee to improve nursing quality and ensure medical safety.

1, the nursing department reiterated the responsibilities of nursing staff at all levels, clarified the post responsibility system and nursing work system for nurses on duty and visiting nurses, and put an end to the bad phenomenon of patients changing infusion bottles and pulling needles by themselves.

2, adhere to the inspection system:

(1) requires the class to check the doctor's advice, and the head nurse participates in the total check 1-2 times a week and records it;

(2) Nursing operation requires three checks and seven pairs;

(3) Insist on filling in the infusion card, and no major nursing mistakes have occurred in the past year.

3, conscientiously implement the orthopedic nursing routine and microsurgical nursing routine, adhere to fill in all kinds of information and data register, equipped with five types of surgical disposal tray.

4, adhere to the bedside shift system and morning care, to prevent the occurrence of complications.

Second, improve the management level of head nurses.

1. Adhere to the record and assessment of the head nurse's handbook: require the head nurse's handbook to be submitted to the nursing department for assessment before the 5th day of each month, and supervise the implementation according to the annual plan, seasonal arrangement and monthly plan formulated by the head nurse, and monitor the implementation effect, and require the head nurse to summarize the monthly work so as to sum up experience and carry out the work.

2. Adhere to the regular meeting system of head nurses: according to the requirements of grade hospitals, hold a regular meeting of head nurses once a week, with the contents as follows: arrange the focus of this week's work, summarize the advantages and disadvantages of last week's work, put forward corresponding rectification measures, feed back the nursing quality control inspection to the head nurses, and learn the relevant materials of head nurses' management.

3, check the quality of nursing every month, and timely feedback, and constantly improve the management level of the head nurse.

4. Organize head nurses to go out to study and visit, learn from the advanced experience of brother units, and expand their knowledge: At the end of X, head nurses from three wards will be selected to participate in the new international nursing progress class, and report to all nurses after the study.

Third, strengthen the construction of medical ethics of nursing staff.

1, continue to carry out the code of conduct for nurses, and carry out 50 civilized expressions for nurses in daily work.

2. Organize all nurses to attend etiquette training in _ _ hotel and _ _ hotel in X and _ _ respectively.

3. Continue to carry out health education and distribute satisfaction questionnaires to inpatients. The results of satisfaction surveys (regular or irregular evaluations) are all above 95 points. Aiming at the problems existing in the satisfaction survey, this paper puts forward rectification measures and selects excellent nurses.

4, the department held a symposium on a regular basis every month, solicit opinions from patients, to meet the demands of patients to the maximum extent.

5. Carry out pre-job professional ethics education, rules and regulations, nurse code of conduct education and basic nursing knowledge, specialist knowledge and nursing technology operation assessment for newly assigned nurses, and those who pass the examination will be given posts.

Fourth, improve the professional quality of nursing staff.

1. Conduct "three basics" training for on-the-job personnel and organize theoretical examinations.

2, cooperate with the medical department, hire experts to teach, teach orthopedics, internal medicine, surgery knowledge, in order to improve professional knowledge.

3. Each department asks questions 1-2 times a week in the morning, and the content is basic theoretical knowledge and orthopedic knowledge.

Five, strengthen the management of hospital infection.

1, strictly implement the disinfection and isolation system formulated by the hospital management leading group.

2. Each department insists on monthly air culture in the ward treatment room and dressing room, and secondary air culture in summer in high-risk departments such as operating room and outpatient operating room, which ensures the good effect of aseptic incision without infection.

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