The course of induction training is short but rich, although it is hurried but interesting. After several days of study, I quickly became familiar with the clear structure of the company, and the humanized and friendly corporate culture of China Building Materials quickly took root in my heart. The four sections outline a grand blueprint of China building materials, and the development concept of resource integration and capital operation goes hand in hand makes me feel refreshed. The on-the-spot investigation of Beixin Building Materials and the expansion training of Survival Island are unforgettable. Words such as science and technology, environmental protection, cooperation and team hit me from time to time, which is of great benefit to my integration into the team and adaptation to my work role. I think this is the first baptism of my career.
When I officially entered the job, I was both excited and nervous. The mastery of professional knowledge, the skillful use of computers, the ability to accept new things quickly and learn new things have all helped me a lot in my work. In addition, the regular work and rest and active exercise in my school days enabled me to successfully complete the tasks facing a large workload. From the beginning, I was in charge of the supervision of renovation project, the installation of air conditioning, the opening of long-distance telephone service and the installation of multimedia conference system in the administrative personnel department. While being familiar with the business process of the personnel department, I also learned how to communicate with superiors, suppliers and service providers, how to classify the tasks undertaken in an orderly manner, track and confirm them in time, and finally successfully complete various tasks.
In terms of business, it is both a good opportunity and a great challenge to study due diligence and handover with leaders in several projects. In the process of Jiamusi handover and business due diligence of several King Kong enterprises such as Weijinxian, Baishan and Songyuan, many equipment and facilities that are familiar in books but have never been seen on the spot have gained personal experience. On the one hand, we can intuitively understand the basic structure and production and operation system of cement enterprises. On the other hand, I also learned the steps of due diligence and asset handover that need to be completed in the process of joint reorganization of enterprises. In this process, the company leaders and several equipment experts gave detailed guidance, which greatly helped my rapid growth. Their meticulous and rigorous work style also deeply infected me, allowing me to do every job with a more serious and diligent attitude and cherish every learning opportunity. Due to the company's post adjustment, I became a member of the investment development department, directly facing the specific projects of joint restructuring. Under the direct guidance of General Manager Lei, I learned a lot of business knowledge and got a more detailed and comprehensive understanding of the implementation of business research and the arrangement of research reports. Under this influence, I participated in checking and sorting out the business due diligence reports of fourteen enterprises in King Kong, and the knowledge and experience gained from it made it more rewarding for me to sort out the due diligence reports of other projects.
With the establishment of the company's joint reorganization executive team, while undertaking some business work, I also served as the secretary of the executive team, responsible for the communication and coordination of the internal affairs of the executive team. In this special work, the workload is often very large and complicated. With the gradual increase of joint reorganization projects and the continuous promotion of reorganization, the liaison and coordination between working groups, the writing of project meeting minutes, the arrangement and records of intermediate business trips have also followed, which has constantly tested my working ability and given me great exercise. From my initial inefficiency and indecision as the group secretary to now, I have been able to carry out all the tasks assigned by the group well, report anything in time, and respond quickly when receiving instructions, with the primary goal of not affecting the progress of joint restructuring.
From a certain point on, overtime has become an important part of life. Owning a bicycle should be a good driving factor. I usually finish my work as my off-duty time, which is not affected by the bus time. Sometimes when the project materials are neat or the meetings are intensive, I always advise me to finish my work before thinking about other things. Sometimes in the middle of the night, I will listen to the recorder alone and repeatedly scrutinize whether the wording in the minutes of the meeting is accurate and appropriate, which has well exercised my writing ability and expression ability, and also helped me develop the habit of diligence and Excellence. Every time I ride home at night, I get rid of fatigue, and at the same time enjoy the pleasure brought by the successful completion of the task and the inherent tranquility of Beijing night. Diligence is a habit. When I am used to doing a good job with hard work, I am sure that I have gained a lot while working hard.
These benefits are obvious and intangible. Whether it's renovation project supervision, air conditioning installation, long-distance telephone service opening, multimedia conference system installation and operation, business data collation of fourteen enterprises in King Kong, multiple projects in Inner Mongolia and Heilongjiang, or meeting minutes writing and coordination and liaison among working groups of the senior management team, the former provides convenience for the normal operation of the company, while the latter two provide basic information and auxiliary conditions for the smooth development and deepening of joint restructuring projects. On the other hand, the joint reorganization executive team has gathered outstanding talents from many industries, including senior accountants and auditors, as well as professional lawyers and business personnel, which has exposed me to a lot of knowledge in many fields and greatly helped me to expand my knowledge and learn working methods. Under the good working atmosphere and moderate working pressure of the executive team of joint reorganization, I am familiar with a set of working procedures and specifications of joint reorganization, and the follow-up of new cement projects in Jiamusi North and Mudanjiang allowed me to experience the whole process from the beginning to the final completion of a joint reorganization project, which is a good reference for future business development and summary.
Article 2:
Time flies, and the three-month probation period will be over in a blink of an eye. This is a precious experience in my life, and it also left me with beautiful memories.
In a harvest season, I am honored to step into a new and booming enterprise. Became an ordinary member of * * * *. Become a cheerful messenger of customer service work. Thank * * * for giving me the opportunity to work, and you extended my dream of continuing to spread my wings.
During this time, you have given me enough tolerance, support and help, so that I can fully feel the mind of * * people, feel the heroism of * * people who can't see the rainbow without experiencing storms, and feel the persistence and firmness of * * people. While I am in awe of you, I am also surprised that I have the opportunity to be a member of * * * *.
With a beautiful vision and hope for the future, I embarked on a new journey, an ordinary but not mediocre post. Looking back on the past three months, I am happy and worried, with the joy of success and sad memories; Some people are in a daze in a smoky room, while others jump out of bed in the middle of the night. This seems to be a microcosm of people publishing papers and choosing cheaters, which is unforgettable. Life is tense, but orderly.
During these three months, under the care and guidance of leaders and colleagues, through my unremitting efforts, I have gradually adapted to the surrounding living and working environment, and I have gradually entered the working state. In this process, I want to summarize my work in three stages.
First, the embryonic stage.
During the period, I was mainly familiar with the daily workflow. For example, being familiar with the process of property right certificate and land certificate, the consultation and explanation work of the owner, and the process of house maintenance and rectification involve a variety of things with strong randomness. Sometimes they are anxious to deal with several things at the same time, but sometimes they are bored. In addition, there is a lack of superficial hierarchy in these matters. Without fully understanding its inherent attributes, it is difficult to get a more correct judgment at the first time through intuition. Because when receiving every piece of information, it is difficult to clearly identify which is important and which is not important, which is urgent and which is not urgent, which needs to be conveyed immediately and which needs to be filtered out. These inexperience and understanding of the overall operation within the company are difficult to grasp.
Of course, this period is the peak of my mistakes, especially in dealing with some things, lacking certain flexibility and not considering some things comprehensively, but by learning from some experienced colleagues, I gradually improved in my later work. A newcomer like me, who just entered the company, is full of strangeness and curiosity about everything. So I often chase engineers or old employees to ask questions, and they always take pains to explain. I learned a lot from it that I had never learned before. I often communicate with the owners, and I can learn things from them that I can't learn elsewhere, so they all become my mentors.
Through the previous stage's work performance and the guidance of leading colleagues, we made some adjustments to the current stage's work, and began to divide the work into four categories: daily planning, client department's warrant handling, owner's consultation and explanation, rectification process and owner's consultation.
During the period, I assisted in handling some warrants, the process of the owner obtaining relevant warrants, the materials needed for handling, and the relevant matters needing attention when handling. The owner's consultation and explanation work is varied, which makes me clearly see the lack of my professional knowledge and the place where the service quality needs to be improved. I learn from leaders, colleagues and other related work parts, supplement my professional knowledge, improve my service quality, satisfy the owners and serve them better. Here, I clearly understand that every host standing in front of my eyes is a god in my heart, and my duty has become an angel to convey joy. Dealing with professionals is hard science and technology, and dealing with people is soft ideological art, which requires me to grasp both hands and be hard.
At the same time, this spirit also goes deep into the rectification of the project. Through the rectification of housing quality by the maintenance team, we must first rectify the problems reflected by the owners as soon as possible. Be sure to rectify in time. Because this topic is easy to affect the owner's living order or home improvement progress. Once the owner stops work, it will bring the loss of construction period and economy, and more seriously, it will affect God's mentality and destroy the happy mood brought by the new house. Once the master's mood is destroyed, the topic of quality itself is no longer the mainstream, and healing the wounds in the master's heart has become my top priority. This not only improves the work efficiency, but also increases the reputation of * * * *; Secondly, monitor and rectify the construction unit to improve the quality level of rectification. In-depth practice with maintenance engineers for many times during the period, the root causes of housing quality problems were found, such as: water seepage in aluminum windows, mainly aging of window sealant and glass glue; The door and window splicing is not standardized; The joint between the window and the wall is not closely connected with the civil part. Another example is: the cracks and hollowing of the wall are caused by insufficient masonry mortar, unfair handover of different materials and irregular slotting operation in decoration; Empty drum is caused by insufficient wall wetting when plastering, too thick plastering at one time and too heavy fine sand content. Through on-site practical work, I can better supervise the construction quality of the construction unit and enhance my confidence.
Third, the mature stage.
Through the constant familiarity and training in the first two months, I have made further progress in my basic work and improved my work efficiency to a certain extent.
At this point, * * * * * has also been successfully delivered, but the centralized rectification work after delivery also started immediately. The number of repair applications is several times that of the previous period. In this case, in order to control the development of this phenomenon, it is necessary to conduct on-the-spot investigation on these rectification reasons, find out the crux and prescribe the right medicine. Among them, it is found that false positives, repeated maintenance and some owners' own decoration manipulation are not standardized, accounting for a large part. It is very important to reduce this kind of repair report to the lowest point for improving the process of repair report and repair report closure, and it also brings convenience to our later work. In view of this, with the help of leaders and some colleagues, the repair process is partially improved. First of all, from the root, check whether the responsibility and authenticity of the owner's maintenance problems belong to the scope of normal maintenance and rectification. For example, whether it is the owner's improper operation (mainly aluminum alloy hardware fittings for doors and windows), by explaining the owner's work and guiding the correct operation method, the owner's complaints about repairing can be completely avoided, and at the same time, the construction unit can be prevented from carrying out rectification, which increases the maintenance cost and workload, but the problem has not been fundamentally solved. Almost every time the rectification owner has to supervise the work on site, which also causes the owner's satisfaction with * * * *. Secondly, the review and return visit after rectification are implemented to each responsible person. The review can test the rectification effect and quality of the construction unit, and avoid the sequelae of incomplete rectification caused by the construction unit cutting corners. A return visit can first improve the satisfaction of the owner, and then we can hear the real, pertinent and good opinions and suggestions of the owner, which improves the quality of our work. Why not?
Through the improvement of the rectification process and the implementation in the actual work operation, the centralized rectification work of * * * * * * was successfully completed. But this is not a three-minute passion. The normal rectification work in the later period should be continued, and we should constantly sum up experiences and lessons, make continuous progress, make continuous progress, and make further progress.
With the passage of time, with the help of company leaders and colleagues, I grew up and solved one quality complaint after another. These topics can be described as varied and varied, so I won't elaborate on them here.
As time goes by, I have been working in the company for more than three months. I am very grateful to the company leaders for trusting me and giving me the opportunity to express myself and improve myself. In the whole work process, I think I am serious, responsible, careful, with a strong sense of responsibility and dedication, diligent and enthusiastic, and can complete the work entrusted by the leaders. And actively learn new knowledge and skills, improve their overall quality and pay attention to their own development and progress. However, there are also many shortcomings and deficiencies: sometimes in daily work, the ability is not enough, words and deeds do not pay attention to self-restraint, work initiative is not enough, foresight and creativity are not enough, and there is still a certain gap from the requirements of leaders; In terms of maintenance and rectification, I feel that I lack some knowledge, such as professional knowledge and real estate-related laws and regulations. But in the future work, we should pay attention to and correct these shortcomings and enrich ourselves through study.
Here, I would like to take this opportunity to formally apply for employment to the company leaders, hoping that the company leaders can comprehensively consider my work attitude, ability and performance according to the requirements of formal employees. At the same time, I am very grateful to the leaders of the company for trusting me, giving me the opportunity to express myself and improve myself, which greatly improved my ideological realm, professional quality and working ability, and also inspired me to keep forging ahead and improve in my future work.