Customer management is the most important aspect in modern business. How to optimize and integrate resources from customers directly affects the relationship between enterprises and customers.
Taking the customers of the enterprise as the most important enterprise resources, through the perfect customer relationship management system and in-depth customer classification management, we can meet customer needs, cultivate customer loyalty and ensure the realization of customers' lifelong value.
This kind of management regards the enterprise's customers as the most important resources, and meets the customer's needs and cultivates the customer's loyalty through the perfect CRM (Customer Relationship Management) system and in-depth classified management of customers. All these ensure the realization of customers' lifelong value.
It is also a new management mechanism aimed at improving the relationship between enterprises and customers, and its goal is to maintain existing customers and promote the harmonious existence of both parties by providing better services.
This is also a new management mechanism to improve the relationship between enterprises and customers ... Its goal is to maintain existing customers and enhance the friendship between the two sides by providing better services to customers. ..
Objectively speaking, coal marketing is far from forming a relatively stable basic strategy of customer relationship management to adapt to different sales situations in the coal market.
Objectively, the basic strategy of coal marketing CRM has not yet been formed, which can be relatively stable and suitable for different sales.
Some marketing organizations of coal enterprises hold different or even completely opposite attitudes towards customers in different periods of coal sales, which damages the image of coal enterprises and destroys the long-term strategic cooperation relationship with customers.
The marketing departments of some coal enterprises have different attitudes towards customers in different periods, or even the opposite. This behavior has damaged the image of coal enterprises and destroyed the long-term strategic cooperative relationship with customers.
This is unfavorable to the long-term healthy development of the coal industry.
This is unfavorable to the development of coal industry.
Based on the theoretical basis of customer management, this paper discusses the existing customer situation of Wuping Coal Industry Company in Fujian Province, analyzes and puts forward the method of optimizing management by using CRM system and the 28 th rule (Baledo rule/28 rule).
Based on the theoretical basis of customer management, this paper discusses the customer status of Fujian Wuping Coal Company (Wuping Coal Company of Fujian Province). Please fill in the official English name of your company, and put forward the optimized management method by using CRM system and 2-8 rule. Pareto principle/82 rule).
Through the optimization of the company's customer management mode, a better cooperation mode between coal enterprises and customers can be realized, and the cooperative relationship between the two sides can be maintained and stabilized continuously. Promote the virtuous circle development of regional coal market.
By optimizing customer management, we can realize a better cooperation mode between coal enterprises and customers, maintain and stabilize the cooperation between the two sides, and promote the virtuous circle development of regional coal marketing.
Focusing on two types of customers (key customers and general customers) of coal enterprises, this paper discusses how to strengthen the management of key customers and general customers in Wuping Coal Industry Company by using economic theory.
This paper takes two types of customers (key customers and ordinary customers) in coal enterprises as the research object, and discusses how Wuping Coal Company to strengthen the management of key customers and ordinary customers by using economic theory.