In study and work, everyone must be familiar with papers. With the help of papers, we can discuss problems and conduct academic research. So how to write a general paper? The following is the workplace communication paper I gave you. Welcome to reading. I hope you will like it.
Workplace communication paper 1 1. When communicating, deal with your feelings first, and then deal with things.
At work, we often see quarrels between superiors and subordinates and colleagues. After the quarrel, no one solved the problem. Instead, the quarrel developed into verbal attacks, personal attacks and sometimes even fights. In communication, it is normal for both sides to have different views. Maybe you will find other people's opinions hard to accept and even angry. At this point, you must first deal with your feelings. Only when both sides can calm down can we have better communication and be conducive to the handling of things!
Second, we should have empathy and empathy when communicating.
In the workplace, because everyone stands in a different position. The so-called empathy is to think from the other side's position. Why does he object to my point of view? Why don't you support me? Are there any obstacles that prevent the other party from helping? Therefore, when communicating, you can think from the other person's standpoint, put yourself in the other person's shoes, learn to put yourself in the other person's shoes, and most of them can promote communication, then things will be solved in a good state.
Third, when communicating, express clearly and with sufficient reasons.
In the workplace, everyone's time is precious. Therefore, when communicating, you must express your views clearly and let the other party understand you. At the same time, when you state your point of view, you should also try to make the other person feel the reason why you did it. When your reasons are sufficient, most of the other party can understand and move towards the goal that both parties want to achieve.
In short, workplace communication should follow the principle of dealing with feelings first, then dealing with things; Have empathy, have empathy; The principle of clear expression and sufficient reasons will improve the communication efficiency between superiors and subordinates and colleagues!
Workplace communication file 2 lightning protection guide for workplace communication
No matter how busy you are, don't reply to voice messages.
First of all, when discussing things, it is actually time-consuming to suddenly send a voice to the other party for more than 10 seconds. If it is written, then we can see things roughly with our ability of "seeing at a glance". But if it is a speech, it will take time to listen to it from the beginning. Even if it is converted into words, the words will be blurred and difficult to distinguish. In addition, the general office space is very quiet, and it is easy and inconvenient to listen to the voice.
(2) See the news reply in time.
Whether it is email or other communication software, you must reply as soon as you see the message, especially when assigning work. If the other party has something very important, but can't find anyone, it will make people feel anxious and uneasy, which is likely to greatly reduce the trust and goodwill of the other party.
③ Polite response.
In the last article, we mentioned the most annoying reply, including imperative reply, which will make colleagues very unhappy and widen the distance between them.
There are thousands of forms of patriotism, such as: Yue Fei gallops on the battlefield and is loyal to serving the country, which is a kind of patriotism; It is p