By building a digital, intelligent and information-based service platform, the railway department provides all-round services to meet the diversified needs of passengers and ensure the continuous improvement of passenger service quality of high-speed railways. The quality of high-speed railway passenger service is determined by many factors, such as the quality of service personnel, station facilities, train comfort, travel time and so on. Railway departments need to constantly improve and perfect their services to improve the satisfaction and loyalty of passengers.
In terms of ticket purchase, the railway department can provide a variety of ticket purchase methods, such as mobile APP ticket purchase, self-service ticket vending machine ticket purchase, and online ticket purchase. It is convenient for passengers to purchase tickets anytime and anywhere. In terms of waiting, the railway department can provide service facilities such as rest area, toll area and information display area to improve passengers' travel comfort.
Disadvantages of working on high-speed rail
First of all, because this job is very hard for women, flight attendants need to stand for a long time, which poses a severe challenge to their physical strength. Even if you encounter a longer route, you have to work continuously for more than ten hours. Sometimes I have to be on duty at night.
Second, the income gap is large. Because of the length of service, the number of business trips and even the different labor service companies, the salary will be different. However, this difference often has a bad influence on the psychology of flight attendants, which is easy to cause dissatisfaction and lead to resignation.
The third is instability, which is manifested in the place of life. The flight attendants are all running around with the train, so it is difficult to really settle down and form their own family. Although young people can visit more cities, people will settle down one day.