With the progress of information technology, globalization and knowledge economy, the service industry plays an increasingly important role in economic development and people's lives. Because people attach importance to service, it has become a tool for enterprises to compete for market competitive advantage. Therefore, in the increasingly fierce market competition, it is very important to improve service quality and service, show service to customers as a product, and improve the market competitiveness of catering enterprises. And every service person is our production, technology and marketing supervisor. This paper briefly expounds the quality problems and reform measures existing in the service of the food industry.

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