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Interview skills of social work for the elderly
1. Attitude: affable and approachable, always with a smile on his face, so that the elderly can feel your kindness;

2. Location: Don't let the old man hold his head up or talk to you from a distance, so the old man will think you are aloof and inaccessible. You have to bend down and talk to the old man at close range, and the old man will feel equal to you and think that you value him;

3. Communicate with your heart: keep your eyes on each other's eyes, and don't wander, so that the old man feels that you don't value him, and the same sex can touch each other's hands and chat;

4, language: the speed of speaking should be relatively slow, the intonation should be moderate, and some old people should speak louder if they are deaf (hearing is weak), but they should judge each other's needs according to their expressions and reactions;

5, understand the situation: to understand the temper and preferences of the elderly, you can inquire in advance or further understand in future mutual contact;

6. Topic selection: Choose topics that the elderly like, such as hometown, relatives, youth events, TV programs, etc. And avoid mentioning topics that the elderly don't like. You can also talk more about yourself first, let the old people trust you, and then start other topics;

7. Sincere appreciation: Everyone is eager to be affirmed. Old people like to praise and praise like children. Therefore, if you praise him sincerely and generously, he will be happy and the atmosphere of conversation will be much more active.

8. Resilience: In case something goes wrong or the mood of the elderly changes, try not to persuade, first pat the other person's hand or shoulder for comfort, stabilize the mood, and then open the topic as soon as possible;

9. Patience: Old people are generally nagging, and a small matter can be said for a long time. You should not show impatience, but listen to the old man patiently. ...

What should you pay attention to when you are in contact with the elderly?

1, safety: always put it first! We should skate carefully, help the elderly and master the correct methods of help; Wheelchair, when the elderly are sitting on it, don't let the wheelchair move, which will lead to empty seats. Push the wheelchair slowly, put away the old man's phone, put your hands on your thighs, and don't leave the armrest!

Most old people have bad memories. Avoid asking "Do you remember me?" The old man didn't want others to say that he had a bad memory, so he said, "I came to see you again!" " "The old man feels valued and will be much happier.

3. Respect the habits of the elderly: don't tamper with the furnishings and other items in the elderly room. For example, the nursing home helps her mother-in-law put scissors and medicated oil on the bed, just to remind her to pay attention to safety. A mother-in-law likes to put money in the newspaper and so on.

4. Don't bring anything to the elderly casually: for example, people with diabetes should have low sugar, and people with kidney disease and high pressure in high school should control salt.

5. Before leaving home in the nursing home: let the elderly go to the toilet; Prepare more paper towels for the elderly; In air-conditioned environment and winter, the elderly should bring an extra coat, and those in wheelchairs should bring a small towel quilt.

6. Always pay attention to the changes of the elderly, such as cold, heat, cough, thirst and defecation. So that you can make timely treatment.

7. Don't dislike the elderly, treat them as your own relatives and take good care of them.

8. Cooperation among volunteers is also important. Of course, there is a lot of work to be handled flexibly according to the actual situation. I hope you can be more flexible, and I hope you will continue to explore and accumulate experience in future practical activities and share more and better experiences with us!

Simulation question:

1, the elderly don't take medicine-first find out why the elderly don't take medicine: is it because of suffering? Because it tastes bad? Because there is no food to eat after taking medicine? Tired of taking medicine for a long time or other reasons? After finding the reason, slowly and patiently coax the elderly to take medicine. Remember, this is a scam!

2, the old man said dizziness-also want to know the patient's medical history of the old man, such as whether there is a history of nervous headache or migraine, if it is dizziness caused by poor rest or cold, you can wipe the "temple" and "human point" for the old man with wind oil and cool oil, and press the "Neiguan point" on the inner side of the old man's wrist with your thumb; If it is dizziness caused by hypoglycemia, make a glass of glucose water for the elderly immediately, and then let the elderly eat some other digestible foods slowly; If the dizziness is caused by the house or the sultry weather, it is necessary to ventilate first, and then apply medicinal oil. ...

3, the old man fell-don't help the old man right away! May I ask where the old man fell? After checking that there are no falls and fractures, carefully lift the old man. Generally, after epidermal trauma is disinfected with light salt water or alcohol, some Wanhua oil or gentian violet liquid can be used instead of mercuric chloride! Don't move the old man if there is a fracture. If you are not good at fixing fractures, you should seek help as soon as possible. ...

4, the old man cried-also want to find the reason first, know why the old man is sad, and then slowly and patiently enlighten him. ...

5. Old people don't eat-or are you looking for reasons? Is it because they have a bad appetite? Because the food is not delicious? Still have something on your mind? Then let the old man eat slowly. Don't force the old man to finish a meal. Take as many bites as you can. ...

6, psychological barriers or autism, it is necessary to understand the "heart knot" and "dead point" of the elderly, spend a lot of time and patience, love, care to melt the hearts of the elderly, until one day the elderly speak ... 7, real input, sincere treatment, the elderly will understand you, like you, love you in the same way-just maybe they express it in different ways.