With the continuous expansion of the scale of colleges and universities, the complexity and workload of administrative work increase, and the work pressure of grass-roots administrative staff in colleges and universities is also increasing, which affects their work enthusiasm and brings deviations, flaws and even mistakes to the normal administrative work in colleges and universities. Therefore, it is necessary to pay attention to the work enthusiasm of grass-roots administrative staff in colleges and universities, analyze the factors that affect the work enthusiasm, and formulate corresponding countermeasures, so as to effectively improve the efficiency and quality of administrative management in colleges and universities. This paper first introduces the present situation of the work enthusiasm of the grass-roots administrative staff in colleges and universities, then briefly analyzes the reasons leading to this situation, and finally puts forward the corresponding countermeasures to improve the work enthusiasm of the grass-roots administrative staff in colleges and universities. ?
Paper Keywords: administrative personnel; Enthusiasm for work; Solution?
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First, the current situation of the enthusiasm of grass-roots administrative staff in colleges and universities?
Work stress?
Today's society is a society with fierce competition. On the surface, colleges and universities are relatively relaxed, but grass-roots managers in colleges and universities still feel great pressure. 1, the pressure comes from the fact that grass-roots administrative work is often in a complicated overload state; 2. There are talents in all aspects of colleges and universities, especially the highly educated faculty and staff, and the grass-roots administrative staff are under the pressure of relatively low academic qualifications; 3. Colleges and universities constantly raise the requirements for grass-roots administrative staff engaged in front-line management and service, which makes it difficult for them to strike a balance between pursuing high academic qualifications and professional titles and improving service, management level and their own development. ?
(2) There is little room for promotion and personal development?
For the grass-roots administrative staff in colleges and universities, whether there is room for promotion and development determines their enthusiasm for work. The construction of management team is often ignored or not paid enough attention by schools. Colleges and universities always put the development of teaching and scientific research in the first place, and pay more attention to the cultivation of teaching and scientific research talents. However, the development space of grass-roots administrative staff at the auxiliary or service level is quite limited, and the chances of displaying their talents or getting promoted are slim. ?
(3) Low job status and salary?
For the grass-roots administrators in colleges and universities, their rights and obligations are not equal, their status is lower than that of full-time teachers and researchers, their wages are low, and their welfare benefits are not satisfactory. In the eyes of teachers and students, the status of grass-roots managers is different from that of full-time teachers, and their social status in society is not high. In colleges and universities, it is impossible for grass-roots administrative staff with intermediate titles or below to reach everyone's average annual income level. In order to achieve the average annual income, there must be administrative officers with intermediate or above titles or department-level administrative positions. Compared with full-time teachers who have done considerable administrative work, grass-roots administrators have to pay more labor to get the same remuneration. ?
(D) The management mode and incentive system are not perfect?
In colleges and universities that emphasize scientific research and teaching, the service and management of grass-roots administrators are considered to be neglected or indispensable. Many grass-roots administrative staff think that it is reasonable not to ask for anything in their work, and their rights and obligations are not equal. For example, the uneven division of labor in the work, on the issue of bonus distribution, is only linked to professional titles and working years. Such things lead to an imbalance in the proportion of grassroots administrative staff with heavy tasks. ?
(5) The vocational training planning and implementation system is weak?
Colleges and universities are a special social organization, whose basic function and ultimate goal are to train people. However, within this social organization, as one of its components, university administrators have few opportunities for further training and further study, and the vocational training planning and implementation system is weak. What should university administrators set up to give full play to their enthusiasm, initiative and creativity? Management is, management produces benefits, and management is productivity? Thought, truly people-oriented. If colleges and universities formulate reasonable policies according to the actual situation, they can realize the dynamic harmony between individual and school development, meet their own development and needs, mobilize the enthusiasm of individual work and promote their creative talents, which will be more conducive to the development of grass-roots administrative work in colleges and universities. ?
Second, an analysis of the reasons for the low enthusiasm of grass-roots administrative staff in colleges and universities?
(1) Work-related factors?
According to the above summary of the current situation, we can see that work is an important factor affecting the enthusiasm of grass-roots administrative staff in colleges and universities. Mainly as follows:
1, the workload is too heavy and the work content is complicated?
2. lack of work? Meaning? Lack of change and challenge?
3. Heavy work responsibilities lead to great psychological pressure?
4. Is there any conflict between work and study and family?
(2) Management factors?
The factors leading to the professionalization of university administrators are:
1, overemphasizing university administrators? What is the nature of service work?
2. Treat the education and specialization of grass-roots administrative personnel as knowledge, ignore personal interests and specialties, separate people's management from work, and the management objectives are unclear?
3. In the real society, there is a general tendency in colleges and universities, that is, to attach importance to the use of grass-roots managers, not to training, but to work without learning, and not to the learning, training and improvement of managers?
4. There is no scientific and objective evaluation system. Only a reasonable evaluation system for administrative personnel can form correct values and value orientations and give full play to individual subjective initiative?
5. Unreasonable leadership style and lack of communication. In colleges and universities, many leaders of schools, colleges and departments come from the front line of teaching and scientific research?
(3) Personal factors?
In addition to external environmental factors, a very important reason for the low enthusiasm of grass-roots administrative staff in colleges and universities lies in their own reasons, which are both passive and active, mainly including the following aspects:
1, self-orientation, unclear about the real environment?
2. Lack of work skills?
3. Didn't pay attention to cultivate the ability of self-regulation?
Third, suggestions and countermeasures to improve the enthusiasm of grass-roots administrative staff in colleges and universities?
The factors that affect the enthusiasm of grass-roots administrative staff in colleges and universities mainly include working environment, salary, living environment, study and health. Work, management and administrative personnel themselves are the main reasons that directly lead to the low enthusiasm of administrative personnel in colleges and universities. Therefore, it is very important and necessary to actively help university administrators to understand themselves correctly, find effective solutions, and have and maintain a healthy mentality. ?
No matter from the school level or from the personal development level, the present situation of university administrators as university teachers affects the cultivation of talents and fundamentally affects the management and development of the school. Thus, society, schools and individuals should pay attention to the work enthusiasm of university administrators, take reasonable and effective measures in time, improve their mental health level, help them relieve and eliminate stress, and then improve work efficiency. In order to fundamentally solve the pressure problem of the grass-roots managers in colleges and universities, it is really necessary to deepen the research and put forward effective solutions and countermeasures. ?
(1) Suggestions and countermeasures at the school level?
1. Create a relaxed and harmonious administrative and cultural atmosphere?
Cultural factors are the soft power of organizations, and cultural atmosphere can condense the centripetal force and work initiative of organization members. Creating a harmonious administrative culture atmosphere is particularly important for the administrative management of colleges and universities. Through the edification and encouragement of administrative culture, the enthusiasm of administrative personnel can be improved. In the traditional administrative culture, there are some realistic situations in colleges and universities, such as cronyism, official standard and dominance of one family, and administrative personnel have psychological obstacles such as attachment, conservatism and blind obedience. The root cause is the pressure of competition and promotion. In this sense, an advanced and democratic administrative culture is worth promoting, and a harmonious and relaxed administrative environment is necessary. Establishing a certain administrative culture management atmosphere and environment in the administrative management of colleges and universities can make the administrative staff have a relaxed environment psychologically and in their work, improve their work efficiency and form cohesion. At the same time, in a relaxed working culture atmosphere, employees are more daring to put forward new ideas about their work, which is conducive to promoting administrative work. ?
2. establish good interpersonal relationships?
The membership relationship or interpersonal network within an organization also has an important influence on the work enthusiasm of the members of the organization. Good interpersonal network provides a relaxed and comfortable working environment and smooth communication channels for grass-roots administrative staff, which improves work efficiency, thus improving their work enthusiasm and sense of responsibility. [5] Harmonious interpersonal relationship is the source of the enthusiasm of school staff, which is conducive to resolving their psychological pressure. In addition, only school leaders and department managers set an example, create a relaxed working atmosphere and reduce stress, and the work goal will be realized. University administrators have obvious self-awareness, are sensitive to things, and the phenomenon of mutual suspicion is prominent. Schools should give full play to their intelligence, coordinate the development of university administrators from the perspective of love and care, adhere to the principle of fairness and reasonableness, and be knowledgeable and responsible. Enhance the sense of belonging and identity of university administrators, sublimate and carry forward the spirit of campus culture by studying the existing campus administrative culture, and arm the university administrators with advanced ideas and thoughts, thus forming an optimistic and positive work management atmosphere. ? 3. Establish a humanized management system?
The management of any organization can not be separated from effective system guarantee. Similarly, the humanized management system is an important cornerstone in the administrative management of colleges and universities, and it is the guarantee to ensure the incentive effect. Since the reform of colleges and universities, most colleges and universities only pursue standardized management and try to strengthen the management of faculty and staff with a series of complete systems. On the surface, the management standard is simple, but in fact, this kind of management has bound people's hearts and seriously dampened the enthusiasm of university administrators. As university administrators with high-level professional knowledge, administrative culture management should pay attention to their internal needs and strengthen their guidance and encouragement. Therefore, it is necessary to build an incentive culture system in administrative culture, and an effective job evaluation mechanism is the premise and foundation for creating a good teaching, scientific research and management environment. ?
4. Strengthen the training of administrative personnel in colleges and universities?
In addition to institutional guarantee, it is particularly necessary to actively train administrative personnel. Because, with the arrival of knowledge and the increasingly fierce competition, the work pressure of university administrators mainly comes from the higher and higher expectations of society, that is? High job requirements? The administrative management of colleges and universities is the management of the activities of all staff, researchers and college students with high academic qualifications and titles. Their knowledge levels are different, and the pressure and difficulty of management can be imagined. Therefore, in order to reduce the work pressure of university administrators from the source, we must improve our own ability and quality. Therefore, colleges and universities should give full play to their own advantages, systematically and purposefully carry out special training, strengthen on-the-job education and training, carry out regular training and professional training, and optimize the knowledge structure and ability structure of administrative personnel in colleges and universities. ?
5. Pay more attention to the health of administrative staff?
In view of the heavy work pressure of administrative staff in colleges and universities, it is an important way to maintain the stability of administrative staff and administrative efficiency to pay close attention to the mental health problems of administrative staff in colleges and universities and actively and effectively carry out mental health education and publicity. [7] University administrators generally have insufficient study time and complicated work. Schools should care about their learning situation and development prospects, create learning conditions, and transfer schools when necessary, which can also reduce their workload. At the same time, efforts should be made to improve the working conditions of administrative personnel, improve their welfare and status, and improve the physical quality of administrative personnel. The effective way to solve the stress problem is to let them know the relevant knowledge of coping with stress through mental health education and publicity. Carry out a series of stress counseling lectures and set up special courses in time, so that managers can correctly understand stress and learn certain decompression skills and strategies, and truly achieve the purpose of relieving work pressure. Numerous studies show that there are many stressors for university administrators, and if they are not eliminated in time, they may cause the accumulation of psychological pressure. Therefore, we should pay more attention to this group. School mental health education institutions should regularly carry out mental health education activities for administrative personnel and provide consulting services; Schools should provide channels for university administrators to express their feelings. In personal work, when personal goals conflict with work goals, it is inevitable that there will be a sense of loss. If these emotions of university administrators are ignored for a long time, their emotions will tend to collapse. Therefore, it is most important for schools to provide timely and effective vent channels. ?
(2) Personal countermeasures and suggestions?
University administrators are faced with teaching tasks and scientific research achievements, and are responsible for the management and service of students. Their behavior will directly affect the psychology of faculty and students. Therefore, at the personal level, university administrators should be encouraged to face the cognitive pressure correctly, respond positively, and decompress themselves actively and healthily. ?
1, enhance cognitive ability and balance psychology?
An important source of stress is people's cognitive ability of things. Therefore, improving the self-cognitive ability and cognitive skills of university administrators is a necessary measure to solve the pressure and improve the work enthusiasm. Specifically, administrative personnel should maintain a good psychological state, improve their cognitive ability to cope with stress, evaluate themselves objectively and accurately, reflect regularly or irregularly, and adjust the distance between subjective and objective. Only in this way can we maintain a good attitude and overcome unnecessary psychological pressure. At the same time, we also need to have good work habits, including planning, organization, management and supervision. In the face of complicated tasks, tasks can be decomposed according to time and process to ease and reduce work pressure. ?
2. Learn to manage stress and self-management?
In addition to learning the cognitive ability of stress, learning to manage stress when encountering stress can better cope with stress. There are differences among individuals, which leads to differences in the response to the objective source of perseverance and the feeling results. Different people have different attitudes towards stress. Some people take the initiative to deal with it, while others passively avoid it. Therefore, we should improve our confidence in solving problems, strive to improve our ability to solve problems, learn from their solutions, grow up in failure, experience, find ways to deal with problems, enhance our skills in coping with pressure, and actively and calmly cultivate the quality and style of coping with pressure. ?
3. Actively strive for social and family support?
Through the research, it is found that the necessary social and family support has a very effective regulatory effect on the pressure relief of administrative personnel. The sense of identity and support from society and family can effectively relieve their work pressure. For managers, getting more support, striving for more cooperation and understanding is the way to alleviate and reduce work pressure. From this point of view, learn to talk to your family and ask for help, win the support of society and family, make more friends, keep in regular contact, and keep? Optimistic, calm, sincere, timely and humorous? Make yourself a popular person. ?
4. Maintain a healthy mental state?
People's actions depend on consciousness and emotions, and psychological state is the key factor to determine people's emotions. Maintaining a healthy mental state can promote the work of organization members. The so-called mental health refers to people's efficient and planned response to the environment and its relationship. Therefore, calm mood and keen intelligence are the quality characteristics of mentally healthy people, and they are behaviors and pleasant temperament that adapt to the social environment. Administrative personnel should establish a correct outlook on life, values and world outlook through these activities, learn to adjust themselves when the pressure is increasing, and strive to improve themselves, their personality and their quality? Pressure resistance? Force. Learn to give up in the face of reality, correctly treat some external advanced, excellent, model and promotion, be able to do something, don't care too much if you don't, constantly enrich yourself, improve yourself, renew yourself, and learn to survive in the competition. You should have a good attitude and a normal mind about these external things, because sometimes even if you pay, you may not get anything or succeed. Knowing this, you will feel at ease, open your mind and reduce your troubles. What's more, learn when you encounter setbacks? Self-psychological suggestion? 、? Spiritual victory method? Conducive to psychological compensation. ?
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