What are the research methods about the application of business etiquette in hotels?

Literature research and field observation.

1. Literature research: By reading related books, research reports, academic papers and other documents, we can understand the basic concepts and principles of hotel business etiquette, as well as the conventions and requirements of international business etiquette.

2. Field observation: visit and observe high-end hotels with good business etiquette, observe the interaction process between hotel employees and guests, and understand behaviors, image and appearance, communication methods, etc.

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