Secretarial work and its innovation under the background of globalization
Predictable and intuitive direct effects are: with the intensification of industry competition and the adjustment of industrial structure, some secretarial staff may be eliminated or re-flowed; With the development of foreign markets and the entry of more foreign companies, there will be more secretaries who directly deal with foreign companies or are employed by foreign companies, and the flow methods will be more diverse and the flow frequency will be higher; With the development of international service trade, the secretarial work in the fields of education, scientific research, culture, health and social services in China will also involve more economic and trade fields ... These will make some changes in the main structure, activity content, activity mode, management system and management means of secretarial work in China, and more or less change people's inappropriate value judgment on secretarial work.
But it is more indirect, that is, leaders from all walks of life in China put forward new requirements for secretarial work to adapt to the above social changes. To a great extent, the continuous innovation of secretarial work is needed.
The quality of secretaries should be greatly improved. The secretary's quality mainly includes the secretary's political theory and ideological style, professional ethics, knowledge structure, ability and psychological quality. In short, it is the quality of secretarial workers in both knowledge and technology.
The ultimate requirement of globalization and WTO for the innovation and quality of secretaries is that secretaries should be innovative, complex and cooperative.
Creative secretarial talents mainly refer to talents with high creativity. They have strong three-dimensional thinking and innovative spirit. In their work, they must constantly make new inventions, discoveries and explorations, and they can constantly provide new ideas and new viewpoints for customers at different levels, in different industries and in different fields. Be able to make new achievements in enterprise management, system, technology and knowledge innovation system.
Compound secretarial talents mainly refer to "multi-functional talents" and "T-type talents". Their characteristics are versatile, and they can show their talents in many fields of enterprises or society.
Collaborative secretarial talents are mainly talents with cooperative spirit and good interpersonal relationship.
High-quality secretaries are mainly manifested in the following two aspects in terms of knowledge and technology:
Knowledge level:
1, compound knowledge
After China's entry into WTO, enterprises in China, especially private enterprises, often require secretaries to be versatile: they can write manuscripts, handle documents and archives, use computers, understand foreign languages, manage internal affairs and be competent in public relations and business negotiations. In other words, secretaries should have "eighteen martial arts" and become the brain trust of enterprises and the right-hand man of leaders. In fact, this requires that secretaries must be compound talents, and only this kind of compound talents can meet the needs of managers and bosses to develop their business.
In the party and government departments, the requirements for secretarial work are getting higher and higher after China's entry into WTO, and comprehensive secretaries are also needed, but more attention is paid to the ability and comprehensive quality of secretaries. After China's entry into WTO, the requirements for the ability of party and government secretaries are mainly reflected in two aspects: first, the procedural requirements for doing things are higher, and second, the normative requirements for doing things are stricter.
2. Extroverted knowledge
After China's accession to the WTO, with the increase of trade between WTO countries and China, the secretarial workers in China are eager to broaden their knowledge and enhance their foreign exchange ability. To do this, we must have the necessary extroversion knowledge. Only by understanding the cultural differences of different countries and respecting the cultural traditions of different countries can enterprise secretaries promote communication between two or more parties, thus laying the foundation for trade cooperation. Because the purpose of understanding the cultural differences between countries is to help enterprises expand their markets, enterprise secretaries must pay attention to the cultural background of the target market, so as to find suitable opportunities and occupy the market quickly.
Of course, the strength of enterprise secretaries' external communication ability is not only reflected in their comprehensive quality, literacy, professional quality and literacy, but also in their grasp of communication language tools. As international Mandarin, English is a language tool for international economic and trade exchanges. After China's entry into WTO, all kinds of secretaries at all levels should gradually master English, especially those engaged in foreign-related work. This is the basic requirement of global multilateral trade. On the one hand, in order to effectively improve office efficiency, secretaries, especially enterprise secretaries, must try their best to shorten the switching time between mother tongue and English to speed up information processing; On the other hand, enterprise secretaries in different industries must be proficient in professional English in their own industries in order to become the right-hand man of the leaders in their own industries. China's entry into WTO is also a great challenge to the English level of Chinese government secretaries, especially the secretaries of grass-roots governments. In the past, because the secretaries of grass-roots governments had few opportunities to get in touch with the outside world, they were mostly satisfied with writing official documents and doing good deeds. They feel that using English at work is far away from them, so few of them know English. After China's accession to the WTO, the foreign exchanges of grass-roots governments will continue to increase, and it is very common to communicate in internationally accepted English, which requires secretaries of grass-roots governments to improve their English level quickly, so as to eliminate language communication barriers and seek better cooperation with relevant foreign institutions.
3. Practical knowledge
After China's entry into WTO, China's secretarial work will accelerate the transformation from "virtual" to "real". Especially in private enterprises, the "practicality" feature of secretarial work is more prominent. Because generally speaking, small and medium-sized private enterprises don't have so many documents and manuscripts to write, so many documents to deal with and so few meetings. The secretary's daily work mainly deals with the practice in business activities, such as drafting business letters, faxes, economic contracts and agreements, receiving customers, participating in business negotiations, planning advertisements, etc. So the secretary's work in private enterprises is very practical. In large private enterprises or group companies, because of foreign trade and overseas business, the secretaries of these enterprises should not only make work plans and decision-making plans, but also write written materials such as market forecasts, various research reports and demonstrations, and the content of knowledge services is more important. However, the secretarial institutions of such enterprises are relatively sound, unlike the secretaries of small and medium-sized enterprises, which integrate a lot of practical work. Whether private enterprises, state-owned enterprises, foreign enterprises or party and government departments, the practicality of their secretarial work will only become stronger and stronger after China's entry into WTO, and will never weaken. So it is very important for a secretary to pay attention to the accumulation of practical knowledge.
4. Artistic knowledge
After China's entry into WTO, enterprises will demand more and more originality from secretaries: secretaries need to play creative thinking when judging the development direction and goals of enterprises and providing advanced services for enterprise leaders. The creativity of secretary's thinking can be obtained not only from work practice and business study, but also from studying art, loving art and actively participating in art activities. In other words, the wisdom and enlightenment gained by the secretary from art will help him to participate in politics, make suggestions and be a good assistant to the leader.
For enterprise secretaries, enjoying music, painting and reading novels is not only an elegant artistic enjoyment, but also an intellectual development, which is of great benefit to developing their imagination and creativity. Generally speaking, the thinking activities of enterprise secretaries with high artistic accomplishment and strong thinking ability in images are often more energetic and original, and their professional work is more innovative.
5, legal knowledge
You should know the rules of the game that you must abide by in international trade. These rules are: 1, the principle of trade liberalization. It means that all WTO members restrict and remove all tariff and non-tariff barriers, eliminate discriminatory treatment in international trade and improve the degree of domestic market access. 2. The principle of non-discrimination. This is the most basic principle of WTO and the most important guarantee for equal trade among countries. 3. The principle of transparency in trade policies and regulations. In other words, the policies, laws, decrees and regulations on import and export trade implemented by WTO members, as well as the treaties signed, must be officially announced. 4. The principle of fair trade. WTO members should not compete through unfair trade means, nor should they sell through dumping or subsidies. The director should know the details of these laws.
It is necessary to know the general knowledge of international trade and its international practices. For example, finance, insurance, remittance, settlement, credit, securities, transportation, warehousing, commercial nuclear, customs, taxation, prices, information, telecommunications, trading methods, import and export procedures, legal and litigation procedures, arbitration institutions and procedures, intermediary organizations and other service organizations and methods.
We should understand the applicable international law of WTO and the integration of China and WTO.