First, strengthen the on-the-job education of nurses, improve the professional quality of nursing staff, strengthen the study and mastery of relevant professional knowledge, organize nurses to give lectures regularly every month, take turns to give lectures, and carry out professional training in rules and regulations and neurology. In case of special difficulties, you can update your knowledge and skills by inviting department directors and doctors to give lectures. Learn from each other, discuss nursing cases and make detailed records. The development of nursing level and medical technology is unbalanced, so some nurses are sent out to study in a planned way to improve the quality of nursing staff and optimize the nursing team. Constantly update nursing knowledge.
Second, change the concept of nursing
Improve the quality of service, continue to strengthen the construction of medical ethics and enhance the sense of responsibility. Strengthen the training of nursing staff, establish the concept of "patient-centered", take the patient's voice as the first signal, the patient's needs as the first need, the patient's interests as the first research, and the patient's satisfaction as the first standard. Implement a whole-hearted, all-round, whole-process and multi-channel systematic nursing for ward patients.
Strengthen the responsibility of safety management and put an end to major mistakes and accidents. Improve nursing quality on the basis of safety. Deepen family service and improve service quality. Improve the communication ability between nurses and patients. Advocate smiling service and cultivate nurses to establish a good professional image. At the same time, draw lessons from other departments, carry out "quality nursing service", strengthen clinical nursing work in an all-round way, strengthen basic nursing, improve nursing service, explore new methods and ways for the development of nursing discipline, and truly implement the "patient-centered" service concept.
Third, nursing safety is the focus of nursing management.
Long-term safety officers persistently monitor the links of nursing staff: strengthen the management of newly transferred nurses and thoughtful and emotional nurses, and focus on explanation and follow-up. Do a good job in nursing safety management, reduce medical disputes and hidden dangers of medical accidents and patients' bad complaints, and ensure patients' medical safety. Patient link monitoring: monitoring patients newly admitted to hospital, newly transferred to hospital, critically ill patients, bedridden patients and patients with potential risks of medical disputes. Although it is a daily nursing work, once there is a problem, it will endanger the life of patients. As the focus of monitoring in nursing management, we should check the hidden dangers of nursing safety from time to time, find and solve problems, analyze the causes of accidents from the perspective of ourselves and departments, draw profound lessons, and put forward preventive and improvement measures.
Four, the rational use of human resources in the department of five nurses are few.
Nursing work is heavy. According to the patients' situation and nursing workload in the department, we should allocate human resources reasonably, arrange shifts reasonably and flexibly, and increase the number of people working in peak hours. General nurses can be on call when needed, and provide satisfactory nursing services for patients with good quality and quantity.
Five, nursing indicators to complete the goal within xx years.
Strive for the qualified rate of basic nursing, the satisfaction rate of inpatients, the intact rate of first-aid items and the qualified rate of disinfection of conventional instruments. The qualified rate of nursing document writing and "three basics" examination reached 100%.
Sixth, strengthen legal awareness.
Standardizing the writing of nursing documents With the improvement of people's legal awareness and the promulgation of the Regulations on Handling Medical Accidents, how to strengthen the legal construction in nursing service and improve the legal awareness of nursing staff has become an important link in nursing management. Xx years in strict accordance with the requirements of the provincial health department nursing document writing specification, nursing records are complete and objective. Clarify the significance of writing nursing documents, standardize the writing of nursing documents, negotiate with brother departments and nursing departments, and clarify how to write nursing documents well to meet the standard requirements.
2. How to write the nurse's work plan?
First, strengthen the "three basics" training and specialist skills training of nurses 1, master the judgment of common diseases, rescue procedures and nursing points, and implement regular assessment;
2. Master rescue techniques such as cardiopulmonary resuscitation, defibrillation, gastric lavage and ECG monitoring;
3, skilled wound treatment and bandage hemostasis technology and psychological care of the wounded.
Second, strengthen the study of humanistic knowledge and improve the collective quality of nurses.
Participate in the study of nursing culture such as etiquette and communication organized by hospitals and nursing departments, strengthen nurses' understanding of modern nursing culture and improve their own quality.
Third, update professional theoretical knowledge and improve the level of specialty.
The department applied to the hospital in a planned way to send some nurses out for short-term study and further study to improve the nursing level.
Fourthly, strengthen the safety management in nursing work.
1, strengthen the management of nursing safety monitoring, the head nurse of the department conducts the investigation of nursing safety hidden dangers every month, completes the attribution analysis of nursing errors and defects and nursing complaints, and puts forward improvement measures together with the nursing staff of the department;
2. Strictly implement the system of "three inspections and eight pairs" to prevent errors and accidents;
3. Conduct routine inspection on the performance of first-aid materials and instruments in the department every week, timely find problems and maintain them in time, and keep the intact rate of rescue equipment at 100%.
Five, pre-hospital emergency work and rescue room management
Strengthen the pre-hospital first aid knowledge and skills training, general practitioners all master the use and maintenance of various instruments, and the rescue drugs are handled by special personnel, regularly checked, placed at fixed points, and replenished in time after use.
Sixth, service attitude.
3. How to write the nurse's work plan?
A, establish inspection, evaluation, feedback system, establish a traceability system, the head nurse and quality control team, often in-depth ward inspection, supervision and evaluation. The evaluation method is to evaluate nurses on the spot, check patients, check records and listen to doctors' opinions, find problems in nursing work and improve corrective measures. Carry out at least 1 continuous improvement project of nursing quality every quarter. Second, strengthen the on-the-job education of nurses and improve the professional quality of nursing staff.
1. Ask questions irregularly every morning, including basic theoretical knowledge, professional theoretical knowledge, pharmacological knowledge, core system, etc. , so that every nurse can master and implement it carefully.
2. Conduct various skills operation training and assessment every month, and require all employees to pass the examination and be familiar with the use of first-aid equipment and instruments and rescue drugs.
3. Review the nursing emergency risk plan regularly and make a simulation demonstration to improve the emergency ability of nurses.
4. Do a good job in the inheritance, help and guidance of junior nurses, so that young nurses can combine theory with practice and master multidisciplinary knowledge and ability.
5. With the imbalance between the level of nursing and the development of medical technology, some nurses are sent abroad for rotation training and study in a planned way, so as to improve the quality of nursing staff and optimize the nursing team. Constantly update nursing knowledge.
Third, strengthen scientific research consciousness and improve nursing scientific research ability.
1. Open the website of hospital political work network and core journals, create learning conditions for nurses, consult literature, create a good academic atmosphere, and strive to publish high-level papers. Encourage contributions to hospital news websites, at least once a quarter.
2. Adopt incentive mechanism, and give priority to nurses who have academic papers published in magazines or exchanged at meetings when selecting outstanding nurses and performance awards.
3. Cultivate nurses' innovative thinking and practical ability, and encourage small innovations, inventions and good suggestions in clinical nursing.
4. How to write the nurse's work plan?
First, strengthen the management of delivery room to prevent hospital infection. According to the requirements of hospital infection, a midwife is appointed as the quality control personnel of hospital infection in the department, and the bacteria are monitored every month, checked twice a week, studied once a month and tested once a quarter. Strengthen the sterile concept of department staff, strengthen the hand hygiene of midwives, standardize the delivery operation, strengthen the sterile operation process, and prevent perineal incision infection and neonatal infection.
Second, pay attention to communication in the delivery room to prevent mistakes and accidents.
Change the service mode and strengthen the communication between pregnant women and midwives. Strengthen communication etiquette, pay attention to communication skills, and teach every midwife to say the right words at the right place and time to avoid unnecessary contradictions and disputes. At the same time, we attach importance to communication among colleagues, respect each other, cooperate with each other and build team spirit. At work, we cooperate with each other, strive for more consideration for others, pay more, learn to empathize and create a good working atmosphere.
Third, strengthen the training of midwifery technology to ensure the safety of mother and baby.
1, midwifery technology is directly related to the development of obstetrics, and it is also the fundamental guarantee for the safety of mother and baby. At present, the technology of midwifery in our department has restricted the development of our department. This year, we will take turns to go out for technical training.
2. Strengthen on-the-job training, give small lectures at the morning meeting every week, ask questions about key knowledge every week, and assess the theoretical and technical operation every month, so that each midwife can truly master the knowledge and use it for himself.
5. How to write the nurse's work plan?
First, continuously strengthen the professional ethics education and political and ideological education of community nurses, implement and convey the spirit of various instructions of the nursing department on time, and carry out community nursing work with the nursing department as the center and the three basics and three strictness as the basis;
2. Organize department nurses to strengthen the study of community health service practice courses and conduct regular assessment;
3. In view of the complacency of community nurses in their work over the past year, carry out professional quality and political and ideological education of nurses, and invite nursing experts to teach when necessary;
4. Organize department nurses to study quality education courses in "2 1 Century Hospital Development Strategy Classroom", change nurses' service concept, and treat every patient sincerely with correct service concept.
Second, standardize nursing work
1, continue to give full play to the specialty of nurses and cooperate with various nursing work. Departments and small departments should set up project leaders, strengthen the supervision of goods, equipment and materials, and reduce loopholes that are easy to occur in the work;
2. Set up a quality control team, organize internal quality control self-inspection every month, correct problems in time when found, and prevent micro-duration;
3. Further improve community home visits and quality control of children's health care. Make a questionnaire and conduct a quarterly survey to understand the customer's feedback on our service.
Third, continuously improve the nursing work of the department.
1. Strengthen outpatient service management: after expanding outpatient service, strengthen outpatient nursing management, set up 3-4 observation beds, and carry out distinctive community outpatient service. Strengthen the work of hospital infection, especially the supervision of medical waste in gynecological examination rooms, treatment rooms and laboratories, and the nurses in charge of hospital infection are responsible for training and supervision;
2. Establish characteristic community clinics, improve nurses' awareness of active service, pay more attention to communication with patients when operating for patients, and establish the image of "Top 50 Civilized Windows". There were no nursing complaints and nursing errors during the year. The satisfaction rate of outpatients is over 90%. Improve nurses' venipuncture technology, relieve patients' pain and increase patients' credit to nurses;
3. Actively carry out community visits for chronic disease cases and rehabilitation, keep close contact with the nursing department and various departments in the hospital, and obtain cooperation and support. In particular, communicate with nurses in two wards of internal medicine, and try to refer patients who live in the county town after discharge to the community as a routine. Strengthen the technical training of community nurses in visiting patients with chronic diseases and rehabilitation, do a good job in communication, help and guidance of community nurses with the title of supervisor or above, especially strengthen the training of young community nurses. It is planned that the rate of home visits in the community this year will increase by 10% compared with last year, and the rate of ordinary patients will reach 20%.
4. Continuously improve children's health care services and improve the utilization rate of large instruments. Do a good job in propaganda, strengthen communication with obstetrics and gynecology and pediatrics, and carry out otoacoustic emission screening. Continue to mobilize children to have at least one or more vision screening during health care. Cooperate with the physical examination of the health care department and go to the county kindergarten to do a good job in children's vision screening. Improve the file management and do two procedures well, and do a good job in the registration of various materials. When necessary, outpatient nurses and pharmacy staff can assist in sorting out the information;
5, by the child health care personnel fully responsible for prenatal lectures. Specific practices:
First, do a good job in the propaganda work of obstetrics and gynecology clinics;
B, efforts should be made to improve the environment of the lecture hall, such as setting up air conditioners and making indoor bulletin boards;
C, the establishment of pregnant women's feedback books and employees to carry out quarterly analysis and summary work, improve some courseware of prenatal lectures, so as to be easy to understand and easily accepted by pregnant women. Parents' meeting is held once every quarter.
Fourth, parent-child activities are held on Children's Day. Strengthen the health care of children aged 3-6, and xx will be responsible for the interview and appointment.
1. Constantly expand the team of chronic disease support groups, continue to do a good job in diabetes and hypertension groups, and let new nurses try to learn the methods and skills of leading groups. Change the way of activities appropriately, give full play to the initiative of the players, and let the old players drive the new players. At the end of the year, organize the team members to do a physical examination, and all inspections will be 20% off.
2. Insist on expanding various community businesses in which community nurses participate, and continue to participate in various lecture activities in the community, such as health lecture activities in factories, kindergartens, schools, and bureaus of retired veteran cadres, to impart health knowledge to different groups in the community and improve community health awareness. Assist community household survey, establish health records and follow up services regularly. Actively participate in all kinds of free clinics and health activities, support the nursing work in general hospitals, and actively participate in various activities organized by trade unions. Actively cooperate with the Health Bureau to carry out two-way referral, and arrange a visiting nurse to be responsible for referral every day.
Five, strengthen the continuing education and training of community nursing staff.
Professional study of nurses is conducted once a month. This year's learning content is mainly based on community health service practice courses, and the training of nurses' community nursing knowledge is strengthened.