Summary of dermatological work 1
Heart system, do a good job of inspection to ensure that there are no major nursing adverse events.
(two) to strengthen the management of equipment, instruments and articles, regular inspection, repair and maintenance, do a good job in the use of registration. Nursing staff should be familiar with the operation specifications to ensure the safe and effective work of all departments.
(3) A small rescue box was added, and the intact rate of rescue articles and medicines reached 100%.
(four) the standardized management of high-risk drugs in various departments requires that they be placed in designated and special areas with standardized and eye-catching signs.
(5) Strictly adhere to the inspection of nursing quality control. Do a combination of regular and spot checks, find problems in time and rectify them in time. And through the monthly nurses' meeting, the causes of * * * problems and principled problems existing in the quality control inspection of nursing department, key departments and departments are analyzed, and corrective measures are put forward and implemented. In order to realize the continuous improvement of nursing quality and ensure nursing safety.
Third, nursing service.
(1) Many departments in outpatient and infectious diseases departments have added convenience measures, such as adding newspaper columns in internal and external, gynecological and pediatric sub-clinics; The preventive health care section has increased the nursing area; The one-stop service center has added a love umbrella to make the quality nursing work more in-depth and meticulous.
(2) Diversion has been implemented. After the patient chooses the corresponding department to register, there will be the serial number of the doctor on the registration form, and there is no need to register at the triage desk of each department, which reduces the trouble of patients waiting in line many times.
(3) In daily work, nurses can better implement the nursing code of conduct, use civilized language for patients, communicate with patients in time and carry out health education.
(4) Hold public holidays in different departments every month, and issue satisfaction questionnaires to patients to solicit their opinions, rectify existing problems, continuously improve our services, and improve patients' satisfaction with nursing work.
Fourth, professional quality.
(a) according to the classification of nursing staff, hierarchical training and assessment. Improve the professional quality of nursing staff, and conduct three basic theoretical examinations and nursing operation examinations every month.
(2) Organize nursing staff to conduct business study and nursing rounds every month, broaden the knowledge of outpatient nursing staff, keep pace with the times, and better serve patients.
Five, the hospital infection outpatient department should strengthen communication with the hospital infection department.
Strengthen the training and study of hospital awareness knowledge. From workers to nurses, it is required to strictly implement the disinfection and isolation system, do a good job in disinfection and isolation and garbage classification, and ensure that the outpatient floor is clean and tidy, and the clinic is clean and tidy. For some high-risk departments, such as stomatology, family planning operating room, dermatology, dressing room, etc., the qualified rate of disinfection of sterile articles is 100%, and air culture meets the requirements.
Practice teaching of intransitive verbs According to the practice teaching plan, students are taught in a planned way.
Let interns adapt to outpatient nursing work as soon as possible during outpatient practice and learn triage process and skills; Conduct standardized examinations before leaving the company.
After 20 years, there are still many deficiencies in outpatient nursing, mainly including the following three points:
First, some nursing staff have insufficient implementation of various rules and regulations.
Second, the coordination between medical staff is not satisfactory.
Third, nurses lack the consciousness of actively serving patients, and the satisfaction of outpatient nursing is low. In view of the problems existing in the past 20 years, in the new year, under the leadership of the nursing department and the general department, we will formulate the annual nursing work plan of the department, serve the patients better with high-quality services and exquisite technology, and make greater efforts for Jiangning Hospital to build a third-class first-class hospital as soon as possible!
Summary of dermatology II
Under the correct leadership of the municipal party committee and municipal government, with the support of the municipal health department, and with the joint efforts of all staff in the past 20 years, the hospital has carried forward the team spirit, adhered to the patient-centered concept, and wholeheartedly provided high-quality and efficient services to patients. The medical quality and nursing quality have been greatly improved, which is inseparable from the self-improvement and hard work spirit of all staff.
I. Professional Ethics Work
1, strengthen the professional ethics education of medical staff, pass the professional ethics education examination, constantly improve the professional ethics behavior of medical staff, establish the concept of serving patients wholeheartedly, and consciously implement the rules and regulations of various departments in the hospital, which has achieved good results.
2. In order to grasp the opinions of hospital staff and patients on hospital leaders in time, 200 questionnaires were distributed in time. The hospital and hospital leaders are satisfied and loyal to the feedback from the questionnaire survey. Description _ The hospital has a good image in the society, which is welcomed and satisfied by the people.
3. In order to accept the supervision of the broad masses of the people, put forward valuable opinions, establish a good image, and better serve the people, our hospital has implemented listing and mutual supervision, and achieved good results.
4. The hospital holds a symposium for patients or their families once a month, and inpatients issue questionnaires once a month. The overall evaluation is satisfactory to our hospital.
Second, medical and health care work
1, medical quality management is in place. Through regular business rounds and quality inspections, problems in work are found in time, and effective rectification measures are taken to prevent medical errors and accidents.
2. There are new measures in nursing management. According to the requirements of _ provincial nursing management norms and clinical nursing technical operation norms, combined with the actual situation, a new quality standard was formulated, and regular inspections were organized according to the quality standard. In view of the existing problems and defects, implement various improvement measures, rationally allocate nursing staff, be highly responsible, and be busy without chaos.
3, is to do a good job in talent introduction, online recruitment advertising, and take measures to contact and organize interviews, increase the intensity of talent introduction.
4. In order to celebrate the International Nurses' Day and encourage nurses to actively serve the sick and wounded, nurses in our hospital are active, hardworking, dedicated and enthusiastic in serving patients. A number of good people and deeds have emerged, and ... six excellent nurses have been recommended from top to bottom, setting an example in the nursing team.
5. Organized 18 special business lectures and expert lectures in the first half of the year, and participated in 700 medical nursing lectures.
6. The majority of medical workers in our hospital carry forward the spirit of Bethune and constantly improve their skills. Warm and thoughtful service, careful treatment and careful nursing have been highly praised by patients. And send a thank-you banner.
Three. Administrative, financial and logistics management
1, financial management norms, hospital financial work adhere to the principle of "unified leadership and centralized management", all financial revenues and expenditures are brought into the unified management of the financial department, financial budgets are carefully prepared, financial supervision and analysis are strengthened, and asset inventory is carried out. Financial revenue and expenditure accounts are published once a month.
2. Strictly implement the national system and regulations on centralized bidding and purchasing of drugs and medical consumables. In the first half of this year, drug revenue accounted for 24.5% of business income, and no incidents and complaints of counterfeit and inferior drugs were found within half a year to ensure the safety of clinical medication.
3. All departments should cooperate closely, * * * should do a good job in supply guarantee, and the logistics department should strengthen service awareness, strive to change the medical environment, especially water, electricity, material supply and fire safety, buy washing machines, ensure clinical supply, increase accident investigation and prevention, maintain good medical order, and ensure the normal work.
Summary of dermatological work 3
From 2065438 to 2007, with the strong support of hospital leaders, the enthusiastic help of department directors and the joint efforts of colleagues, the work of the whole year was successfully completed. Looking back on the past year, we have made some achievements in department management, medical safety, professional skills, service quality and overall efficiency, but there are still some shortcomings, which are summarized as follows:
First, the main achievements:
1, further establish and implement various rules and regulations, improve the medical quality in an all-round way, meet the medical requirements of patients and the masses, and seriously study the writing norms of case prescriptions, medical accident handling methods and medical rules and regulations. Standardize the medical behavior of the majority of medical staff, educate everyone to learn, understand and abide by the law, and protect the legitimate rights and interests of both doctors and patients according to law, which laid the foundation for safe medical care in our hospital.
2. Strengthen the inspection of major clinical medical quality, better implement the clinical and medical care system, and comprehensively improve the diagnosis and treatment level of our hospital. Under the supervision of President Zhang and the guidance and help of Vice President Chen, meetings of departments and medical staff were held for many times to arrange clinical work. In order to further complete the work and tasks arranged by the hospital leaders, the coordination between departments should be deepened. Conduct a serious assessment of business learning and medical document writing. Through the usual inspection, many problems that are easily overlooked can be solved. In order to further strengthen medical safety, the staff of all departments are regularly organized to attend meetings to discuss the next steps and preventive measures on the disadvantages and hidden dangers of medical safety in all departments, so as to provide guarantee for clinical safe medical care.
3. Strengthen clinical business study and further study. In 20 17, the hospital sent two comrades to study in stomatology and otolaryngology respectively, and at the same time sent more than 10 people to attend various academic conferences to introduce new technologies and experiences and expand their business. When you come back, let the people attending the academic conference sort out what they have learned, print it out and file it. Teaching in the form of lectures has improved the medical learning atmosphere in our hospital, achieved good results and achieved the expected learning purpose.
4. Attend the comprehensive outpatient department meeting regularly, and attend the outpatient department meeting for more than 20 times throughout the year. The development and service scope of outpatient medical work were clarified. And check the clinic many times, summarize the problems found in the inspection, print a book and save it in the file. Further prevent medical errors and medical hidden dangers. Regular teaching of medical knowledge, study of medical literature and medical regulations have achieved certain results.
5. Never forget the responsibility system of the first-visit doctor, strictly implement the system of ward rounds and departmental consultations, and there is no phenomenon of shirking patients. Especially when rescuing critically ill patients, the medical staff in the hospital unite and cooperate, earnestly perform their duties, and let every patient get the best treatment. There was no medical dispute caused by the patient's inadequate rescue in our hospital throughout the year.
6. Medical staff should improve their service attitude and quality, so that patients can come to the hospital with hope and satisfaction. Every medical staff takes it as their duty to facilitate patients, to be anxious about their needs and to think about their thoughts. It is convenient for patients in all aspects. Through the unremitting efforts of the hospital medical staff, this year's work has been successfully completed.
7, in the hospital emergency rescue patients and surgical personnel, improve the emergency rescue team and personnel on duty to order system. Medical staff keep communication open 24 hours a day and listen to patients on duty nearby. No patient was delayed due to time delay, which was recognized by hospital leaders and praised by patients.
8. An emergency plan team was set up in the hospital, consisting of two doctors, four nurses and a driver. It participated in many tasks and emergency drills arranged by the office and the development zone, and was well received by the leaders of the high-tech zone and the office.
Second, the existing problems:
1, outpatient medical work is complicated, both internal and external, and the work is complicated. Often it's not what I want to do, but mostly what I want to do, so I don't have time to calm down and plan and deal with my daily work in the long run.
2. Further strengthen business study and further study, and improve the professional and technical level and working ability of young medical staff in our hospital. You must take turns to go to a higher hospital for short-term training.
3. Some departments and individuals still have the idea of not making progress, and improving this negative attitude is the key point of the next step.
4. The registration of clinical nursing departments is not timely and careful. In view of this situation, the next step will be to improve the registration system and put an end to human factors.
5, this year's goal is not clear enough, there are omissions in outpatient management, and the business scope is narrow. The next step is to strengthen outpatient management, set work objectives, expand business scope and introduce new technologies.
6. The learning atmosphere in outpatient department is insufficient, and writing papers is less, which needs to be further strengthened.
In a word, the work of 20 17 has its advantages and disadvantages, and we still need to work hard in the future to do a good job in medical quality management and put all the work into practice. Make the outpatient work safe and smooth, and contribute all the strength to the safe medical work in our hospital. Comprehensively improve the level of diagnosis and treatment and service attitude, and better serve the majority of patients.
Summary of dermatological work 4
The outpatient department of our hospital actively responded to the "quality nursing service demonstration project" determined by the Ministry of Health, and the dermatology department of our hospital was fortunate to be selected as the pilot ward of quality nursing service in the whole hospital. During the 7-month activity, the director of the department and the head nurse worked tirelessly and actively led. All nurses kept in mind the service tenet of "patient-centered", consolidated basic nursing, solidly promoted quality nursing services, and made continuous progress towards the goal of "patient satisfaction, social satisfaction and government satisfaction". As a member of the department, they feel a lot.
The head nurse visits the ward every day and actively carries out rectification according to the problems existing in the ward and the opinions put forward by the patients. If there is a potential risk that I have more infusion times and fewer nurses at night in q 12h, the head nurse will adjust and strengthen the night staff in time to ensure that every patient can get timely treatment; In the afternoon 16: 00, the nurse in charge carried out nursing rounds with medical records to understand the treatment situation of the patients on the same day and inform them of the related examination, treatment and matters needing attention the next day. Strengthen the communication between nurses and patients, and try to create a comfortable and convenient environment for patients. For example, the nurses on duty who receive new patients in each shift should introduce themselves to the patients, including the doctor in charge, the nurse in charge, the ward environment, the schedule of work and rest, and relevant examinations. Strengthen the hot water supply under the existing conditions in the ward, prepare disposable articles such as pots and pans, and increase shelves and screens for extra beds.
We demonstrate our excellent nursing service with practical actions. For example, most of our dermatologists are elderly people, who have just arrived in bed for a long time and have been constipated when they are admitted to hospital. After using kaisailu, the stool has not been solved. Without saying anything, our nurse in charge dug up the stool bit by bit and repeatedly instructed the methods to prevent constipation. The patients and their families are very grateful and thank you again and again. Our nurse in charge said, "This is what I should do."
We have added full-time nurses for health education. Every day, our health education nurses will come to the bedside to educate each patient about diseases, such as diet guidance and rehabilitation training. The patient and his family listened carefully and said, "We need your knowledge too much. I hope this work can continue. " There are still many high-quality nursing service activities we carry out. The patient's satisfied smile warms us, and the patient's recovered smile inspires us. We are confident to continue to provide quality nursing services.
Summary of dermatological work 5
I took joy to work and became a nurse in October of 20_ year/Kloc. I wore a white nurse's uniform and a dovetail hat, walked lightly and smiled at the patient. This is the first lesson that the head nurse taught me. I thought that "nursing" was enough as long as we were patient, earnest and hard-working, but the fact was not so simple.
I have grown a lot this year. From the "Smile Service, Build a Sunshine Team" organized by the department to the end of the three-level evaluation of the hospital, from simple clinical nursing to emergency treatment of patients with critical myocardial infarction, I deeply realized that it is easy to be a good nurse, but it is really not easy to become a qualified specialist nurse.
As a qualified nurse, you should have a high sense of responsibility and good professional ethics. We should establish the concept of "patient-centered", respect, understand, sympathize with and care for patients, and treat patients equally regardless of gender, race, wealth and level. We should not only care about the patient's condition, but also strengthen the psychological care and health education for the patient. At the same time, it is necessary to help patients' social adaptability, which is also compatible with "modern health".
To be a qualified nurse, we should have a solid theoretical foundation and exquisite technology, develop in an all-round way and keep pace with the times. To adapt to the overall nursing education network in the new era, we must have a variety of knowledge, such as computers, foreign languages, humanities and so on. The concept of nursing in the new era requires nurses to be not only a health care worker, but also a qualified consultant, missionary, educator, necessary nutritionist and so on. Therefore, a qualified nurse, on the premise of solid basic skills, should continue to learn, experience at work and improve herself.
To be a qualified nurse, you should have a healthy body and plenty of energy. Meticulous and responsible for the work. Nurses' clinical work is busy and tiring, so it is inseparable from health to keep a clear head and abundant energy in the care of critically ill patients, especially in the process of rescuing patients. Nurses should strictly abide by the rules and regulations of the hospital, strictly study the theory of "three basics and three strictness", strictly implement aseptic operation and disinfection and isolation, timely and accurately handle every doctor's order, and improve various nursing documents. According to the nursing level, we should carefully patrol the ward, observe the patient's condition changes, and notify the doctor in time when problems are found.
As a qualified nurse, whether formal, recruited or nursing staff should have the spirit of ownership and teamwork ability. The medical environment and interpersonal relationship faced by nurses are complicated, and they will accidentally walk into the minefield, causing unhappiness. As a qualified nurse, we should know that the strength of the collective is powerful, and we must not be separated from the collective and make it complicated. A drop of water in the sea will dry up, and a person will have strength only if he integrates his own interests with the collective. Collectivity is the source of individual wisdom and the melting pot of cultivating individual talents and character. A United and cooperative group will work hard and unite for the health of patients and the improvement of nursing quality in departments. Unity is strength, cooperation is sail, and human feelings are like water. Only with unity and cooperation and human touch can the ship sail more stably and further.
As a qualified nurse, you should have a high degree of legal awareness. With the improvement of people's living standards, patients' requirements for nursing quality are also improving. With the construction of legal society, patients' right to know about medical treatment and medical knowledge is increasing, and a little negligence of nursing staff will lead to patients' dissatisfaction or complaints. Therefore, nurses are required to constantly improve their legal awareness, update their concepts, be strict with themselves, avoid quarreling with patients, carefully check and implement doctor's orders, standardize operations, provide well-founded and enthusiastic services, and strive to create a good and safe medical environment.
In short, as a qualified nurse, we should love our job, establish a good moral outlook, have a high sense of responsibility, be hard-working and work hard. We should keep learning, emancipate our minds and adapt to the needs of the times.
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