2. Secondly, explore communication barriers: the goal is to explore possible barriers in communication, such as cultural differences, language barriers, emotional barriers, and how to overcome these barriers.
3. Then compare different communication methods: the goal is to compare different types of communication methods such as face-to-face communication, telephone communication and written communication, and analyze their advantages and disadvantages, applicable occasions and influences.
4. Finally, analyze communication skills: The goal is to analyze the importance of communication skills, including actively listening, expressing clearly, avoiding prejudice and respecting others, and providing practical suggestions.