This paper analyzes the relationship between personality and secretarial profession from the characteristics of secretarial profession. It is pointed out that secretarial work is a very important and complicated job, and the staff engaged in secretarial work should know their own personality characteristics and give full play to their character strengths, which is of great significance for doing a good job in secretarial work.
Keywords: personality; Secretarial occupation; relationship
Mankind has entered 2 1 century, which is a century with highly developed and dynamic world economy. With the deepening of China's reform and the refinement of social division of labor, secretaries, as a social occupation, are increasingly recognized and favored by people. As a special social occupation, secretary's work is very heavy and complicated, and it plays a decisive role in the work of government organs. Therefore, secretaries should not only have high comprehensive quality and professional skills, but also have personality characteristics suitable for this profession. Only by possessing the secretary's personality characteristics and giving full play to his character strengths can we do a better job in secretarial work.
First, personality is an important basis for career choice.
Heredity is the basic factor in the formation of human character. Zhengming article cloud:? What is the essence of life? . In other words, sex is a natural and primitive natural attribute, and it is a natural instinct that does not need to be acquired. It emphasizes heredity and congenital. Of course, the acquired environmental impact and the subtle influence of education can not be ignored. In today's society, it is important to give full play to one's talents, and one's personality has a very realistic and important influence on his related career choice. The proper matching of personality and occupation can help people find their best position in society, give full play to their intelligence and realize the value of life; Make full and reasonable use of human resources, create the greatest social wealth, and realize the benign and harmonious development of society. On the contrary, it is not good for the country and the people.
In fact, people in China and westerners attach great importance to the study of personality. In China, Confucius put forward this idea in the 5th-4th century BC? Sex is similar, but learning is far away? Theory of sexual habits. Later Mencius proposed? Theory of good nature? This is a different interpretation of people's character. In the west, Theophrasta, an ancient Greek philosopher who studied personality earlier, extensively discussed human personality characteristics in the 4th-3rd century BC. Later, Freud, Jung, Eriksson, Bandura, allport and Cartel all studied and developed the personality theory. This shows that people attach importance to personality research.
Personality is the most important part of human nature, a person's stable attitude towards reality and habitual behavior, and an important part of personality psychological characteristics of general psychology. Personality is a very complex multi-dimensional psychological component. It includes:
(1) Attitude characteristics. Such as: attitude towards people, enthusiasm, frankness, loneliness, indifference, etc. ; Attitudes towards oneself include inferiority, self-esteem, arrogance and humility. Attitudes towards career are diligence, innovation, laziness and conservatism.
(2) Emotional characteristics. This refers to individual differences in emotional intensity, stability, persistence and stability. For example, once some people's emotions are triggered, they are very strong, ups and downs, lasting emotions, and often uplifting; Some people are just the opposite.
(3) Thinking characteristics. Such as: sensitive or slow, meticulous or careless, good at independent thinking or like to pick people's teeth; Imaginative or intuitive, good at analyzing and summarizing or inclined to talk about things.
(4) the characteristics of will. This is a character that a person shows in order to achieve a set goal, consciously adjust his actions and try his best to overcome difficulties. For example, the purpose or impulsiveness, independence or dependence of behavioral goals; Active or passive, self-control or indulgence in behavior; In an emergency or difficult situation, be brave or timid, decisive or hesitant, calm or panic; In the process of behavior, it will be firm or vacillating, consistent or capricious, and it will be anticlimactic.
Because personality affects people's psychological activities and determines people's behaviors and attitudes, psychologists attach great importance to the study of the relationship between people's personality and professional activities. In their view, job seekers should consider whether their personality is suitable for the objective requirements of professional activities; For employers, when selecting talents and arranging jobs, we should also consider whether the personality of job seekers is consistent with the occupation or job position. Doing so will play a very important role in giving full play to individual talents and improving work efficiency.
Second, the characteristics of the secretary profession
Right? Secretary? The accurate definition of the concept is the basis and premise of studying the professional characteristics of secretaries, which existed in China as early as the Han Dynasty? Secretary? The word "palace" first refers to the collection of books in the palace, and later developed into a formal name. The west? Secretary? This word comes from Latin? Secretary? This means reliable employees. In English? Secretary? what's up Secretary? , and can be translated into? Minister? Or? Secretary? . At present, there are more than 100 kinds of textbooks and works about secretarial work, and there are dozens of definitions of secretaries. But to sum up, there are four main viewpoints: (1) staff assistant and decision assistant; (2) making a fuss, meeting, and doing things; (3) Government services and commercial services; (4) occupation, position, title, etc. Among them? Location? It is said to be the mainstream view in China at present. The secretarial profession discussed in this paper is also based on this point. Facts have proved that the secretarial profession mainly has the following characteristics: (1) The secretarial profession is a profession with a large number of people and permeates all industries. Leading organs or leaders in political, economic, military, diplomatic, cultural, educational, health, sports and other fronts all need full-time or part-time secretaries to support and assist their leadership. (2) The secretarial profession is a profession around, attached to and subordinate to leaders. Now some secretarial workers don't quite recognize this professional feature, and always feel that the words "attachment" and "subordination" are not very pleasant to listen to. In fact, all occupations in society do not exist in isolation, and there is an interdependent relationship between many occupations and between occupations and society. Hanshu? "Food Record" says:? Dig through the soil and farm the valley to farmers? Farmers refer to laborers who are attached to fields and engaged in grain and sideline production. The same is true of the secretarial profession, which is distributed in various occupations and located in the center of various institutions. It is an assistant around the leaders of various units and their work, and mainly plays the role of personal assistant to the leaders. Without leadership or leading institutions, there is no secretary or secretarial profession. Comrade * * * * once called the secretary a leader? Right hand? Therefore, the secretarial profession is a profession attached to leadership. (3) The secretarial profession is a profession of comprehensive supervisor and service director. This mainly means that the secretarial profession directly serves the leadership work. The comprehensiveness of the work determines that the secretarial profession that assists and serves the leadership work must have a strong comprehensiveness. It is different from any professional department and does not specialize in a specific business, but the secretary must synthesize all kinds of information and act as an all-round assistant to the leader.
Thirdly, the relationship between the characteristics of secretarial profession and personality.
Based on these characteristics of the above-mentioned secretarial profession, in order to do this profession well, in addition to having high comprehensive quality and professional skills, there is also an important factor, that is, having personality characteristics suitable for this profession.
(A) the characteristics of the secretarial profession require both internal and external training.
Generally speaking, people divide personality into two types: introverted personality and extroverted personality.
Introverts are characterized by their reticence and unwillingness to communicate with others, which often gives people the feeling of being dull, aloof and inaccessible. However, such people are often introverted. Their silence does not mean that they lack ideas in their hearts. On the contrary, he may be a creative talent. Many technical experts in the IT field in modern society are such people. At the same time, introverts are generally thoughtful, considerate, methodical and meticulous, and can achieve their goals step by step. Generally speaking, such people have good endurance, perseverance, are not afraid of difficulties and can hold their temper. Moreover, the advantage of such people is that they usually have limited friends because they are not sociable, but once they have friends, they will be very heart-to-heart, loyal and reliable to their friends. Of course, such a person can keep a secret. The daily routine of secretarial work is very complicated, which is just suitable for introverts. At the same time, the secretary, as the staff and assistant of the leader, has a lot of contact with the leader in his work, as well as with the secrets of enterprises and units. Such people can keep secrets strictly, which will reassure the leaders. However, due to its special professional nature, a secretary not only needs perseverance, endurance, earnest, meticulous and thoughtful work, and can keep secrets, but also often needs to communicate with the outside world and coordinate contradictions in all aspects, which is extremely unfavorable to people who are not sociable.
Extroverts are generally active, enthusiastic, positive, easy-going, versatile, good at communication and coordination, good at doing things and dealing with all kinds of people. Moreover, such people are generally very creative, especially wise and resourceful at critical moments. Nowadays, the society is a competitive and open society, and it needs a diplomat with a large amount of information, many contacts, complicated interpersonal relationships and extroverted personality to be a secretary, which can make the leaders balance their income and expenditure and harmonious interpersonal relationships. Extroverts tend to divert attention, interest, mood and mood changes, and they can't sit still in the office, lose their temper and sometimes even talk nonsense, which is another taboo for secretaries. Therefore, according to the characteristics and requirements of the secretarial profession, it is best for a secretary to have both personalities, both thoughtful and introverted and extroverted? Did it go well? , take the initiative. Only in this way can we finish the work easily.
(2) The characteristics of the secretarial profession require a steady and down-to-earth personality.
The secretary is the staff and assistant of the leader, not the leader? Staff? Work is for the leadership, and it is not only behind the scenes, but also some small things, which are complicated. And although it is a small matter, it can't be wrong. If something goes wrong, it may be wrong and will be criticized by the leaders. On the contrary, if you do a good job, your leader is in front of you, but you can only be a green leaf, and sometimes you may not even be a green leaf, which requires secretaries to have a clear positioning of themselves and work hard.
The relationship between secretarial work and leaders and superiors. People who don't know the inside story will think that the secretary is good at hand and eye. Relatives and friends may keep looking for the secretary to handle affairs, and even other companies and units will come to the secretary for tips. At this time, the secretary must take care of herself, be steady and know what to say and what not to say. Otherwise, they accidentally revealed the secrets of the unit, which not only harmed the interests of the unit, but also certainly hurt themselves. At the same time, the secretary is also the facade of the unit, enterprise and their own leaders, which requires the secretary to pay attention to his words and deeds at all times, otherwise, the big deal will be to devalue his image and cast a layer of gray on the image of the unit and leaders. This still requires the secretary to have a steady and steady personality and always show himself.
(C) the characteristics of the secretarial profession need flexible personality
The so-called flexible personality refers to being able to come up with countermeasures quickly and respond flexibly when encountering unplanned emergencies or emergency affairs, without being at a loss. But also can handle these emergencies and emergency affairs in a watertight, proper and satisfactory manner.
The work of a secretary takes leadership as the core and the business activities of enterprises and units as the radius, which determines that the work of a secretary has to face many relationships and many people, and naturally there will be more emergencies. Even if the secretary is well-planned at ordinary times, some unexpected situations may occur suddenly, which requires the secretary to have keen observation and judgment, be good at communication, be good at coordination and flexibility, not lose principle, and not intensify contradictions, especially when encountering unexpected events and complex situations, and be able to solve problems in time and properly. Therefore, to do a good job as a secretary, a flexible personality is essential.
(d) The characteristics of the secretarial profession require an understanding personality.
Understanding means being able to understand the needs and ideas of others in time and accurately, and respond from actions. Simply put, it is to think what the people think, to be anxious about what the people are anxious about, to be anxious about what the leaders are anxious about, and to walk in front of the leaders to pave the way for the leaders to carry out their work better. Otherwise, the secretary will be at a loss and can't do a good job to satisfy the leaders. Therefore, as a leader, a secretary must have an understanding personality. There is such a story in The Romance of the Three Kingdoms:? Cao Cao worked hard to build a garden, causing, watching, not praising or derogating, just picking up a pen and writing a book on the door. Live broadcast? Words disappear. Everyone didn't know what it meant, so Xiu said, What's added to the door? Live broadcast? Word, right? Broad? Yes The Prime Minister thinks the garden door is wide. So let's put a wall around it and transform it. Please watch. Fuck, am I overjoyed? This story is a typical example of the secretary's thoughtful and accurate understanding of the leadership's intentions. Yang Xiu is Cao Cao's main book, equivalent to the current minister. He can understand Cao Cao's meaning from his words, thus making Cao Cao regard others with special respect. Therefore, in order to become a famous secretary, it is also essential to have an understanding personality.
(5) The characteristics of the secretarial profession require perseverance.
Anyone who has worked as a secretary knows what this job is. Business is good, hard? The secretary's job is demanding, difficult and heavy, and she often has to stay up late to work overtime, overtime and overload. At the same time, secretarial work is mostly trivial, nameless and unprofitable. Leaders and others may not notice it well, and it is difficult to get praise and affirmation. However, a little negligence and mistakes may lead to criticism and accusations from all sides, especially some secretaries, who have been working at their desks for many years, have written a lot of materials and done a lot of work, in exchange for sparse hair and heavy psychological pressure. Therefore, if you want to face up to difficulties, never give up, and engage in this profession without regrets, you need the perseverance of the secretary.
(6) The characteristics of the secretarial profession require a tolerant and generous personality.
The so-called tolerance refers to a broad mind and a measure of tolerance. Secretary is a special profession, in a complex and delicate position, facing a complex and huge social network. As the saying goes:? People go to one hundred, okay? Sometimes, in order to coordinate our work, we have to be patient with the next and last one, even? Compromise for perfection? This requires a secretary not to be personal and impulsive, not only to be open-minded, but also to be patient and stand up to criticism, injustice and stimulation, as long as it is conducive to the development of the work. Don't rejoice in things, don't grieve for yourself? , have the ability to suddenly face without surprise, for no reason without anger. Spring grass does not thank glory, autumn wood does not complain? Mentality and realm. Therefore, a tolerant and generous mind is an essential character of a secretary.
(7) The characteristics of secretarial profession need humorous personality.
Humor is the precious spiritual wealth of human beings and the expression of emotional wealth and freedom. Faced with many puzzles and difficulties in life and work, humor can often turn passivity into initiative and embarrassment into pleasure. The secretary's work is heavy and complicated, and it is inevitable that she will encounter thorny and thorny things in her work. At this time, if the secretary can use humor properly, he can not only resolve the difficulties in his work, but also gain good working mood, eliminate boredom, overcome setbacks and solve problems in his work. In interpersonal communication activities, using humor is not only easy to communicate feelings, gain understanding, eliminate strangeness and tension, but also easy to draw closer to each other and create a good communication atmosphere, which is of great benefit to secretarial work. Therefore, humor is also an essential character of a secretary.
Fourthly, the influence of personality on secretarial profession.
As we all know, all walks of life in society are divided into dynamic and static, strong and weak according to the nature of work. Temperament makes people form different personality characteristics, so some are flexible and quick-thinking; Some people are slow and steady; Some people are enthusiastic and talkative, and like to associate with others; Some people are not good at words or like to work independently, and they are unknown. If a person can't choose a career according to his character strengths and match his personality with his career, it will be difficult to arouse his enthusiasm for work, give full play to his potential ability and do a good job. Over time, there will be negative factors in the work, which will affect the work efficiency. Therefore, in recent years, foreign employers will have such a new situation when selecting candidates. They think character is more important than ability. The reason is that if a person's ability is insufficient, it can be improved through training, but a person's personality does not match his occupation, so it is much more difficult to change, which is called? A leopard cannot change his spots, can he? . Therefore, when recruiting new people, we should put personality test in the first place. Only when personality and occupation match can we test their ability. This shows that people attach importance to personality. Therefore, when choosing a career, in addition to knowledge and ability, the first thing to consider is whether your personality and career match. Psychologists believe that choosing a career according to one's personality can make one's behavior conform to one's professional work, give full play to one's intelligence and skills, and thus easily master one's work. The particularity of secretarial work needs to match its personality characteristics. Only in this way can we give full play to its character strengths, stimulate its potential ability, arouse its enthusiasm, improve its work efficiency and make extraordinary achievements in ordinary jobs.
Precautions:
(1) Luo Guanzhong. Romance of the Three Kingdoms [M] Jiangsu: Phoenix Publishing House, 2004 (1).
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