Model essay on automobile insurance and claims: paper on the reform of automobile insurance and claims course
1 overview
Before taking the course of automobile insurance and claim settlement, students have already studied the basic courses of automobile materials, automobile structure, automobile electronic control technology, automobile and parts marketing, automobile electrician and electronics foundation, which laid a theoretical foundation for the study of professional courses. In addition to the courses of automobile insurance and claim settlement, there are also courses such as identification and trading of used cars, automobile beauty and decoration, which is of great significance for subsequent students to establish internships and take up jobs. Therefore, "Automobile Insurance and Claims" is a professional core course connecting the preceding with the following.
2 teaching content
The remarkable feature of this course is the integration of situation, experience, expansion and interaction, which makes students have problems to think about and tasks to do. On the basis of the main textbook, there is a teaching resource library, which realizes the effective docking of teaching resources and teaching content from real cases, training, study and examination, and truly realizes the integration of theory and practice. Combined with the characteristics of the course, through the market research of major insurance companies, repair shops, 4S shops and other employers, in order to meet the requirements of employers for students, this course has designed 9 learning tasks.
3 teaching methods and means
Students in higher vocational colleges have poor cultural theory foundation, especially the first part of this course is boring, so the overall learning atmosphere is not good and students' learning enthusiasm is not high. This requires teachers to use appropriate teaching methods and means in the teaching process to arouse students' enthusiasm and achieve the purpose of imparting knowledge and cultivating ability.
3. 1 teaching method
This course adopts a variety of teaching methods, which embodies the teaching concept of teacher-led and student-centered.
① Narrative method
It is the most basic method to let students know the basic knowledge, basic principles, processes and related terms of automobile insurance by telling.
② Case teaching method
The course of automobile insurance and claim settlement is a practical course. Through various vivid cases, students' enthusiasm for learning is stimulated, so that they can better digest what they have learned and improve their ability to use knowledge. Case teaching method is the main teaching method of this course. ③ Group discussion: Teachers are divided into groups according to the number of students. When performing a task, team members have extensive discussions and exchanges of opinions; The teacher's role is mainly to assign tasks, give students enlightening opinions and prevent students from arguing endlessly or deviating from the subject. This teaching method is widely used in Basic Principles of Insurance.
④ Role-playing method
The teacher assigned the task and the students made preparations. Students are arranged in a simulated working environment, and actors are required to deal with various possible problems, and their behaviors are evaluated and fed back, so as to improve their behavioral skills. This teaching method is used to explain the business management of insurance companies and the report of automobile insurance claims.
⑤ Demonstration teaching method
Through the teacher's demonstration, students practice and complete the training report. This teaching method is used to explain automobile insurance, investigation and loss determination.
⑥ Analogy teaching method
By analogy, students can understand what they have learned more easily. Explain the automobile insurance contract with this teaching method.
3.2 Teaching methods
The teaching methods used in teaching are not only traditional blackboard writing, but also modern teaching methods such as electronic courseware, video and animation. Let students know the basic principle of insurance, the meaning of relevant clauses and the business process of automobile insurance through cases. When talking about insurance contracts, compulsory insurance, commercial insurance and auto insurance claims, we will also use insurance policies, insurance vouchers, approvals, auto insurance clauses, photocopies, claims applications, on-site survey records and other documents. Sending real documents to students is more intuitive and vivid, and stimulates students' interest in learning.
4 teaching task display? General legal characteristics of automobile insurance contract
The content of this section needs two class hours. On the basis of understanding the basic contents and characteristics of automobile insurance contract, we can master the relevant contents of the conclusion, establishment, entry into force, change and termination of automobile insurance contract, and cultivate students' ability to analyze cases by using the legal characteristics of automobile insurance contract.
4. 1 review questions (3-5 minutes)
Setting 2-3 questions for students to ask the key knowledge of the last lesson can deepen students' impression of what they have learned and pave the way for the new lesson.
4.2 Scenario Introduction (3-5 minutes)
Each section of the textbook has a scenario introduction case, which leads to a new lesson. Ask students to read cases, learn new knowledge with questions without analyzing them first, so as to stimulate students' desire for knowledge and make students clear what to talk about in this class. First talk about relevant knowledge and then analyze the case.
4.3 Teaching new lessons (70 minutes)
Knowledge point narration: For students, the knowledge points involved in this section are unfamiliar and boring, so in the process of narration, vivid and intuitive multimedia slides are used to introduce the knowledge points. And using analogy teaching method, the conclusion, change and dissolution of auto insurance contract are compared with love, marriage and divorce. The conclusion of an automobile insurance contract goes through two stages: offer and acceptance, also known as insurance and underwriting. Compare insurance to marriage proposal, underwriting to consent to marriage proposal, contract change to marriage content change, contract termination to divorce. Because it is easy to understand, it can make boring knowledge vivid and easier for students to understand and accept. Case analysis: In the process of telling knowledge points, typical cases such as situational introduction cases are interspersed, and the methods of students' independent discussion, group discussion and teacher guidance are adopted. Let the students use the knowledge they have learned to analyze cases and put forward opinions. Teachers guide the students to comprehensively analyze cases, draw conclusions and summarize them.
4.4 Summary (3-5 minutes)
Summarize the key points, difficulties and knowledge points of this lesson.
4.5 Homework (2-3 minutes)
Classroom assignment is an effective means for teachers to understand students' learning situation, check the teaching effect and adjust teaching in time. It plays an important role in consolidation, strengthening, promotion, feedback and development, and plays a vital role in improving teaching quality. The homework in this section is mainly to use the general legal provisions of the automobile insurance contract for case analysis.
5 Teaching reform ideas
5. 1 computer-assisted instruction participation teaching mode
It is to use auto insurance software to make the teaching content more flexible, intuitive and effective, so as to achieve better teaching goals.
5.2 Strengthen practical teaching
Let students have more contact with practical operation and exercise their hands-on ability. Create conditions for students to practice in insurance companies and really participate in actual combat.
Model essay on automobile insurance and claims 2: Thoughts on teaching reform of automobile insurance claims course
First of all, the problems existing in the current process of automobile insurance claims are analyzed.
(A) students' misunderstanding of the insurance industry has affected the study of the course.
The insurance industry in China started late and its development is still far from perfect. Because people don't know much about insurance and the quality of some employees is not high, people generally misunderstand the insurance industry. This also makes students biased against the insurance industry to a certain extent, which affects students' study of the course of auto insurance claims.
(B) lack of teaching experience, poor teaching results.
The course of automobile insurance and claim settlement is a new and practical subject. At present, some teachers in our country lack teaching experience, and the classroom teaching mode often follows the traditional teaching mode. The teacher speaks on the platform with a textbook, and the students take notes at the bottom. Although this teaching mode can increase the accumulation of students' theoretical knowledge to a certain extent, it is somewhat out of touch with reality, which often leads to? Theoretically? . Although some teachers use case teaching method to combine theoretical knowledge with cases, some teachers often can't get good results in the teaching process because of their lack of practical experience.
(c) The project operation process may deviate from the current social purchase situation.
In the process of project-based operation teaching, we rely on teachers to design projects for students and let students cooperate with each other. Due to the limited experience of some teachers, the designed teaching project may deviate from the real social situation and affect the actual combat effect of students.
(D) The teaching of buying training is not perfect and the effect is not obvious.
The shortcomings in this respect are as follows: first, the lack of training base and complete training room has affected the large-scale development of insurance claims practice; Second, the practice teaching method is single. In the teaching process, limited by conditions, some students pay more attention to theoretical teaching than practical operation, which leads to poor practical ability.
Second, the teaching reform of auto insurance claims course based on project operation
(A) the reform of teaching curriculum content
In the process of teaching reform, we should deeply understand the characteristics of teaching courses in order to? Professional ability? Guided by cultivating students and aiming at cultivating applied talents, we should highlight key points and form characteristics in the teaching process. Keep up with the development and changes of society and establish a correct view of talents. Combined with the goal and trend of education reform, it is necessary to speed up the reform of automobile insurance claims course. While imparting theoretical knowledge, it focuses on teaching students the methods and precautions of on-site investigation, and introduces cases to help students understand and learn the process of automobile insurance claims, the matters of on-site investigation, vehicle damage assessment and calculation methods.
(B) the reform of teaching methods
In the teaching process, in addition to case teaching method, teachers should also make full use of project teaching method. This method requires students to cooperate with each other to complete all the processes of a project. The advantage of this teaching method is that students can master the whole process of insurance claims, which requires students to have various knowledge and examine their comprehensive quality and ability. However, this teaching method requires teachers to have a comprehensive understanding of this industry, so as to design projects that are in line with social reality for students, so that students can truly integrate into society in the actual operation process and enhance social competitiveness.
(C) the reform of examination methods
In the project operation reform of auto insurance claims course, the examination requirements of students have been adjusted accordingly. Project-based operation is a complete process. In the process of assessment, students need to be comprehensively assessed, not only in one aspect, but also in an all-round way. Comprehensive evaluation should not only examine students' theoretical knowledge, but also their practical ability. In addition, project operation is a process of mutual cooperation among students, and besides teachers, students also need to evaluate each other. Finally, considering several aspects comprehensively, the overall evaluation of students is finally formed.
(D) School-enterprise cooperation to enhance the project operation of procurement war.
In the process of project operation, relying solely on teachers to design the project is likely to cause the project to deviate from the actual social situation. Therefore, the project-based teaching reform should implement school-enterprise cooperation. For example, schools can send students to practice in insurance companies, and during the internship, they can follow the insurance personnel to complete the handling of a real case, so as to deepen students' understanding of the handling process and enhance their actual combat ability. The school can also carry out a series of lectures and other activities, invite some experienced insurance personnel to the school to explain, students and insurance personnel can communicate face to face, and insurance personnel can also answer students' questions and guide their study. Students can also keep abreast of the changes in insurance business, effectively improve their practical ability and achieve good practical results.
Third, the conclusion
The project operation of automobile insurance claims course requires students to have a global concept, base themselves on the whole and handle every process of project operation well. Schools should adhere to employment orientation, strengthen school-enterprise cooperation, strengthen students' ability to integrate theory with practice, cultivate excellent compound talents for the society, and realize the goal of reform.
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4. Insurance management and management papers
5. Introduction of auto insurance claim knowledge.