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In the Internet age, citizens ask about politics through the Internet, and government departments collect public opinions through the Internet. It is particularly important to ask questions about politics through the Internet.
It is necessary to standardize behavior, continuously improve the ability of administration according to law, "improve the open mechanism of government affairs, promote online government affairs, and effectively protect the people's right to know, participate, express and supervise." It is in this context that the online political platform came into being.
? So how to strengthen online politics and effectively build a bridge between the government and netizens?
First, online politics is a normal trend.
Senior leaders should pay more and more attention to online politics and promote the development of online politics in China. Improve the enthusiasm of the masses to participate in and discuss state affairs, and maintain online politics for a long time.
The government should pay attention to the performance of netizens' participation in politics, use the website of the municipal government to open an interactive platform between the government and the people, set up network administrators of municipal departments, formulate management measures for citizens' voice response, and respond to netizens' demands at the first time. Leaders and netizens ask politics through the Internet.
"Zero-distance" contact requires demand from the people, consideration from the people and wisdom from the people.
Second, the problems existing in network politics.
Network politics has promoted the construction of political civilization, but there are also some problems to be solved urgently. Many citizens think it is risky to express their personal views through online politics, and many students still hold a wait-and-see attitude, questioning the effect of "online politics" by party and government leaders. These problems have subjective and objective factors.
Subjectively speaking, it is mainly some leading cadres, especially grassroots cadres, who have a low level of silence or response to online politics. Some cadres do not know enough about the law of network communication and the interactivity, openness and democracy of the network. They just passively and blindly accept, and can't get the key and useful things from the massive information. Even if bad information is found, it is still ignored and allowed to develop, lacking due political vigilance and sensitivity; Some grassroots cadres do not respond positively to the questions reflected and consulted by netizens, but are indifferent, even "kicking the ball" and shirking each other, leading to extreme thoughts and even emotions; In the face of negative public opinion, some cadres have poor guidance and passive work. They only use simple original methods of deleting, sealing and blocking, lacking calm analysis and effective response; There are also some grassroots leaders who don't understand the internet, surf the Internet and browse forums. The computer in the office is just a simple monitor.
Objectively speaking, the main reason is that the quality of netizens is uneven and Internet management is difficult. In the network environment, the information capacity is unlimited, and any group or individual can express their political opinions on the network, without having to go through government audit like traditional media, so it is difficult to guarantee the credibility and objectivity of network information. At present, the rapid development of economy and society has not only improved people's material living standards, but also triggered various deep-seated social contradictions, such as land acquisition and demolition, enterprise restructuring, environmental pollution, judicial injustice and so on. It is easy for people to use the communication platform provided by online media to seek ideological and information support and vent their dissatisfaction, so that some people with ulterior motives can use the platform to make arbitrary remarks. Some hostile elements with ulterior motives took the opportunity to spread reactionary remarks that violated the party's line, principles and policies and objective facts, incited netizens' dissatisfaction, manipulated netizens' will, and brought confusion to people's thoughts.
Third, enhance the ability of network politics.
Internet politics has enabled the masses to actively participate in political life, promoted the process of democratization, and tested the ruling ideas and methods of some leading cadres. Leading cadres at all levels should insist on paying attention to online public opinion as a normal working state, and take guiding online public opinion as a kind of ability exercise, so as to enhance the ability of online political consultation and improve the ruling level.
First, we should strengthen the study and training of network skills. Mastering network tools is the basic skill of leading cadres. Only by improving the understanding of the network and enhancing the skills of network application can we cope with it calmly. At work, you can choose different learning methods according to your own situation. You can not only learn the basic operation of computers, but also learn to watch news, chat, query network information, send emails, set up blogs, participate in online community forums and so on. It is suggested that starting from reality, improving cadres' Internet operation ability should be put on the agenda, and effective measures should be taken to realize county-level leading cadres in the city to master information and make scientific decisions by using modern information technology. Department-level cadres can master the basic skills of modern information technology and carry out computer office and foreign services; Cadres below department level can master computer operation skills skillfully. Party schools at all levels should set up special courses, organize business studies such as computer operation, online browsing, information release and online communication, and increase network technology training for leading cadres. Departments at all levels should establish a learning and training system to enhance their ability to acquire and master information, collect and listen to social conditions and public opinions, and interact with the public through the Internet.
Second, we should actively carry out online interactive communication. Internet online interaction, the opinions and suggestions of netizens are answered on the spot, which can greatly stimulate the enthusiasm of netizens to make suggestions. Further strengthen and improve the online communication between city leaders and netizens, open the government online, and provide opinions to the masses 24 hours a day. The problems and suggestions reflected by netizens to the city leaders, department heads and county governments are distributed to functional departments by the municipal information center through the electronic document exchange platform, so as to realize the "one-stop" network political inquiry service accepted at the front desk and handled in the background. It is suggested that governments and departments at all levels initiate.
The "network spokesperson" system, which can be real or virtual, mainly includes three aspects: first, the websites of various units set up special click bars and message boards; The second is to disclose the contact information of "network spokesperson", such as email address and QQ message board; The third is to establish a regular information release mechanism and communication mechanism, and speak online at least once a week or every day. At the same time, "network spokespersons" should communicate with netizens online frequently, and invite leaders regularly or discuss social hot spots and difficulties in the form of forums. In the interactive communication, we should adjust our mentality, pay attention to the role transformation from leading cadres to ordinary netizens, communicate with netizens on an equal footing, eliminate the gap between the government and the people, and better find and solve problems. In the network interaction with the public, we should not only think from the perspective of leaders, but also engage in dialogue and exchanges as ordinary netizens; It not only embodies the equality of online speech, but also pays attention to grasping the guiding force of online interaction.
Third, we must guide public opinion scientifically and reasonably. He is good at using the internet to publicize the principles, policies and decision-making arrangements of the party and the government, making full use of the characteristics of network multimedia, and using various network information technologies and means such as words, pictures, sounds, videos and animations to vividly express serious publicity themes. Pay attention to the extensive understanding of social conditions and public opinion through the Internet, especially for some major social events, mass incidents and hot and difficult issues of social concern, timely release the voice of the party and the government on the online political platform, strengthen positive guidance, grasp the initiative of public opinion, resolve contradictions and disputes in time, and maintain social harmony and stability. In the public opinion guidance work of network mass incidents,
Full-time and part-time online comment teams can be established to log on to major websites and influential forums.
Express your views and opinions as an ordinary netizen. Seriously study the occurrence, development law and development trend of network group events. Publish in-depth and convincing posts on some hot issues to guide netizens to know the truth.
Objectively analyze problems and make rational judgments. In view of the characteristics that netizens are easily influenced by authority, we can strengthen the authority of guidance, invite relevant experts to participate in the discussion of netizens, and directly provide experts with an understanding of the incident.
Or answer questions raised by netizens online. These commentators insist on the unity of correct and effective guidance, take pluralism and neutrality as the leading factor, and seek knowledge in pluralism, which points out the correct direction for the development of network culture.
Fourth, we should explore the long-term mechanism of assessment and evaluation. Only by ensuring that the problems reflected by the public on the Internet can be responded quickly and effectively, and the wisdom contributed by the public can be applied to governance practice, can mass power and network technology be effectively transformed into "productivity" of governance. At present, all units in our city have issued a series of rules and regulations on the openness of government affairs, but the enforcement needs to be strengthened. For some relatively simple mass demands, it is necessary to implement the "first responsibility system, communication and coordination system, tracking and supervision system, return visit feedback system and regular notification system" to prevent departments from shirking each other because of overlapping functions; For some complicated problems, it is necessary to establish a multi-department joint meeting system to solve the public demands of the masses and incorporate the handling of the interests of the masses into the assessment system as a hard indicator. The handling of netizens' messages should be regarded as an important part of experience exchange, and try to "clean up once a day, reply once a week, complete on January 1 and analyze on January 1".
It is suggested that the online political inquiry work should be combined with the improvement of the accountability mechanism, and the satisfaction of citizens and netizens with the online office of government departments should be taken as the standard as an important basis for assessing the performance and ruling ability of government departments. Explore the use of the network to establish a long-term mechanism for assessment, evaluation and supervision, strengthen the effectiveness and means of accountability, and improve the overall level of online politics in various departments.
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