Work plan for quality management 2023 1

First, strengthen study, raise awareness, earnestly perform duties, and raise awareness of quality and safety.

The majority of medical staff should strengthen their study, deeply understand the spirit of the Regulations on Handling Medical Accidents, be familiar with the relevant laws and regulations of the medical industry, and enhance their awareness of law, safety and self-protection. Consciously and conscientiously perform their duties, regularly carry out quality management education, improve the quality management awareness of all employees, and firmly establish the view of "quality and safety first".

Two, strengthen risk management, improve risk awareness, so that the alarm bell rings.

It is necessary to gradually strengthen the risk management of departments and set up a medical quality risk fund. Through risk management, we can strengthen the medical safety awareness of medical staff, effectively mobilize their enthusiasm and sense of responsibility, and urge departments to take effective measures to strengthen management, thus preventing and handling medical disputes, errors and accidents. We should often organize typical case discussions, so as to keep the alarm ringing and strengthen self-protection while stepping on taxes.

The third is to improve the construction of medical quality and safety system in departments and give play to the supervisory role of departments.

Improve the two-level system construction of medical and nursing quality management Committee and department quality management team, and strengthen the quality control of medical treatment, nursing, pharmacy, blood transfusion and hospital sensation. Organize regular inspection, timely feedback the inspection situation, and link the inspection results with the post salary and bonus distribution, so as to continuously improve the medical quality. Give full play to the supervisory role of the quality system of departments, find problems in time, put forward rectification measures, and ensure that safety measures are compatible with the development of hospitals. The organization should hold regular medical quality management meetings and put safety in production on the main agenda of the meeting.

Fourth, adhere to the patient-centered, no risk, no benefit.

Clinical work should adhere to the patient-centered, so as to provide patients with warm, meticulous and patient services, and not scold, talk back or strike back. At the same time, we should conscientiously implement various medical core systems, such as: first visit, first visit physician responsibility system, three-level rounds system, difficult case discussion system, consultation system, critically ill patient rescue system, death case discussion system, basic norms and management system of medical record writing, technology access system, check system, graded nursing system, doctor's advice system, handover system and doctor-patient communication system. Through the implementation of the system, medical quality and medical safety have always been at the core of hospital management.

Fifth, strengthen the training of "three basics and three strictness", take salt as fun and take friends as friends.

Strengthen the professional training of medical staff, focusing on the training of "three basics and three strictness", that is, basic knowledge, basic theory, basic skills, serious attitude, strict requirements and strict methods, strengthen the training of clinical ability, and continuously improve the quality of medical technology.

Six, pay attention to the internal quality and safety of medical documents.

Medical documents are the evidence of medical staff's clinical thinking and the original records in the process of diagnosis and treatment. They have a strong documentary function and are the basis for technical appraisal, judicial appraisal, judgment of right and wrong and clear responsibility in medical disputes. At the same time, the transformation of medical model puts forward new requirements for the writing content of medical documents, strengthens the internal quality management of medical documents and avoids medical disputes.

Seven, the correct treatment of family members agreed to the treatment of the signature.

? The signing of informed consent is actually two-way, on the one hand, it is to let patients know the risks of clinical medicine, on the other hand, doctors should also take adequate preventive measures and emergency remedial measures in case of accidents. Family members sign the consent form to understand the possible dangers, but by no means tolerate accidents caused by the mistakes of medical staff. Medical staff must keep a clear head, treat the signatures of family members agreeing to the treatment operation, strive for perfection in the treatment and avoid accidents as much as possible. When choosing treatment methods, methods, drugs and nursing measures, clinicians should explain the advantages and disadvantages to their families, fully solicit opinions and respect the right of patients or their families to choose treatment methods.

Eight, strict technology access departments worry that stirring persimmons depends on self-forgiveness.

The medical department should strengthen the strict feasibility study, audit and risk assessment of new technologies and new projects carried out by clinical departments, and strictly control the access of medical technologies. At the same time, it is necessary to strengthen the monthly or quarterly quality assessment of clinical departments, timely intercept the signs of accidents, and ensure that patients receive safe and effective medical services in hospitals.

Quality Management 2023 Work Plan 2

First, continue to make, revise and implement product quality standard documents.

Through the previous work, I realized that some of the requirements of the product quality standards currently implemented are deviated from the actual situation, some are due to unreasonable standard formulation, and some are not seriously implemented. In the future, it is necessary to adjust and improve in time to ensure that the quality management work has rules to follow, and at the same time, it is necessary to strictly control the implementation, so that the product quality is as close as possible to the standard requirements until it is consistent.

Second, standardize incoming inspection work

In the past, only bulk and important raw materials were inspected, and the inspection items were not comprehensive enough and the inspection records were not complete enough. Sometimes, the poor quality of incoming materials will affect the quality of products. Since the beginning of September, all purchased bulk materials have been tested by aql sampling; Conduct a full inspection of valuables or raw materials that have a significant impact on quality; For raw materials that are difficult to verify, suppliers are required to provide quality guarantee. For all incoming inspection work, leave complete inspection records according to materials. For the abnormal quality of incoming materials, timely issue car (Notice of Abnormal Quality) to correct, and follow up the results of inspection and improvement.

Third, strengthen process quality control.

In recent days, due to the tight delivery date and the shortage of staff in the paste-making process, two line inspectors were temporarily deployed to help seal the label, resulting in the quality control of the process being mainly undertaken by the workshop supervisor. Due to the different work priorities of workshop supervisors, the quality situation is worrying. In order to ensure the process quality, it is planned that all on-site inspectors will return to their posts before September 4 to strengthen process control.

Some quality problems in the manufacturing industry have recurred again and again, mainly because the problems have not been dealt with and punished in time. Since the beginning of September, car (Notice of Quality Abnormality) must be issued within 2 hours, temporary rectification measures must be issued within 4 hours, long-term preventive measures must be issued within 24 hours, and handling opinions must be issued within 2 days for newly discovered batch quality accidents.

Four. Start sampling inspection of finished products of fqc.

In the early days, due to the attention to the process, the importance of sampling inspection of finished products was not fully realized, which led to customers often finding defective products during inspection. From the beginning of September, it is necessary to carry out aql sampling inspection on the finished products in storage and record the inspection results completely. If any deviation from the standard and contract requirements is found during the inspection, the production department shall be informed in time to correct it.

Fifth, do a good job in statistical analysis of quality-related data.

Earnestly do a good job in the statistical work of quality management related data, submit various quality reports in time, and provide reliable quality information for leaders and relevant departments. Report statistical data related to incoming materials, process and finished product inspection once a week.

Sixth, hold regular quality meetings.

Hold a regular quality meeting once a month, report and analyze the quality problems of last month, improve corrective and preventive measures, keep meeting minutes, and track and supervise the implementation.

Quality Management 2023 Work Plan 3

The focus of hospital work in 20xx is to meet the evaluation of grade hospitals and continue to carry out hospital management year activities. According to the requirements of the above-mentioned activity plan, the overall and key work of the Medical Quality Management Committee is still the management and continuous improvement of medical quality. The work plan for 20xx years is as follows:

First, further strengthen the system construction and realize the scientific, standardized and institutionalized medical quality management in our hospital.

According to the working practice of hospital management in recent years, this year we plan to revise the medical quality management plan of our hospital and the relevant rules and regulations of hospital management, and further improve the working system of the medical quality management Committee. At the same time, improve the relevant rules and regulations of clinical application management of medical technology, establish medical technology management files, improve the surgical grading management system and surgical examination and approval system, and effectively prevent and control medical risks.

Check and guide the quality control team of each department to formulate feasible medical quality management scheme and working system. Implement medical quality management objectives, plans, effect evaluation schemes and reward and punishment measures. Revise and organize the implementation of rewards and punishments for medical quality management, reward the excellent and punish the poor, and implement the accountability system for medical quality. The results of medical quality inspection and assessment are linked to the benefit salary, title promotion, annual assessment and employment of departments and individuals, and combined with the selection and appointment of cadres, the medical quality is rejected individually.

Two, strengthen medical quality management, and actively strive for "top three" hospitals.

1. Organize a special meeting to seriously study the grading standards of general hospitals in Zhejiang Province, and resolutely implement the medical core system to every department and every medical staff according to the requirements of the grading standards.

2. According to the continuous improvement plan of medical quality, feedback and summarize the problems existing in the medical process every month.

3. Pay close attention to the quality of medical record writing and strictly implement the secondary management of medical record quality. Organize quality control personnel to randomly check the existing medical records and archived medical records every month, give feedback in time when problems are found, and implement reward and punishment measures to departments.

4. Improve the medical operation process, especially the diagnosis and treatment process of key and high-risk departments. Formulate conversation record templates for high-risk diseases in various subjects and clinical paths for diagnosis and treatment of common diseases; Improve outpatient and emergency service processes and hospitalization service processes.

5. Improve the medical dispute handling process, focusing on strengthening the supervision of the medical staff themselves to analyze and implement the rectification measures in this incident after the dispute is handled.

6. Sign a letter of responsibility with each department to create a "three seconds" hospital, specifically implement the specific work responsibilities of the department director, the third-level doctors and the first-and second-level doctors, and strive to create a complete success.

Third, strengthen personnel training and improve the level of medical technology.

1. Carry out specific work according to the cooperation with Changhai Hospital. Regularly invite experts from Changhai Hospital to come to the hospital for inspection, consultation and lectures. At the same time, the young backbone will be selected for full-time training, and the academic leaders of various departments will be arranged to study and improve their skills for a short time.

2. Strengthen the skills and theoretical training of primary residents: continue to implement the 12-hour hospitalization system, carry out skill competitions, and carry out theoretical assessment of "three basics" and "three strictness".

3. Improve the resident rotation scheme again: require new doctors to rotate departments regularly; Attending the following internal surgeons must pass all rotations in the system to be promoted.

Fourth, strive to create a learning atmosphere and constantly improve the level of scientific research.

1. Pay special attention to the doctor's learning system, strengthen the study in the department and the whole hospital, and comprehensively improve the professional quality of the doctors in the whole hospital.

2. Actively encourage all departments to declare scientific research projects and invite experts from higher hospitals to give lectures. Strive for 6-7 municipal scientific research projects in 20xx, make a "zero" breakthrough at the provincial level, and urge the established projects to be completed in time; Encourage the publication of medical papers, implement corresponding incentive measures, and increase the reward amount for publishing first-class magazine papers; Encourage experts in related disciplines to actively declare 2-3 provincial continuing education projects.

3. Highlight key points and strengthen discipline construction management. According to the needs of the people in this county and the actual situation of the hospital, the hospital has determined orthopedics, brain surgery, respiratory medicine and cardiology as the key development disciplines of the hospital, and gastroenterology, ultrasound and radiology as the key support disciplines. Give preferential policies to hospitals in these departments, give strong technical support to superior hospitals such as Changhai Hospital, and strive for some disciplines to reach the provincial level as soon as possible.

Five, timely summary of exchange management experience, formulate corrective measures.

Every quarter, the president shall preside over a plenary meeting of the Committee to evaluate the medical quality management measures and effect analysis, discuss the existing problems, exchange quality management experience, and discuss and formulate rectification plans and measures. In case of special circumstances, a meeting will be held at any time to discuss problems and sum up the work.

Quality Management 2023 Work Plan 4

In order to implement the general policy of "quality first, customer first, compliance with laws and regulations, and continuous improvement" of the head office, with the theme of "improving quality level and promoting the transformation of development mode" and focusing on improving work quality, product quality and service quality, Quanxing Company carried out quality management in an all-round way in 20xx, starting with basic management, strengthening quality awareness, strengthening employee skill training and improving the overall quality of employees.

First, in-depth development of quality management system.

1, the quality management system document is perfect.

This year, the system files have changed. By changing the version, we combine the revision of program documents with standardizing some work processes of the company and clarifying the division of responsibilities of various departments. Making the quality system closer to the company's production practice will play a greater role in improving the company's quality management and product quality. The revised documents include: quality manual, 17 program file, 4 work instructions, 1 1 quality inspection list.

2, quality management system audit activities.

In September, 20xx conducted the annual internal quality audit and management review before the external audit. 10, 20xx welcomed the external audit team to re-evaluate our company's quality management system. The internal audit team organized by the management representative audited all departments and production sites, and filled in the Internal Audit non-conformance report for unqualified items. Organize relevant responsible departments to analyze and study nonconformities, and carry out corresponding rectification work to confirm and verify the rectification results of each department on schedule.

According to the management review, since last year's review, the company implemented a new version of the quality inspection form at the beginning of this year, which strengthened the quality management and laid the foundation for the operation and improvement of the quality system. After several months of system operation, it is further proved that the established quality system is continuous, effective and sufficient. The policy meets the requirements of the company's preparation and market development direction, and the objectives, indicators and management schemes are effectively controlled and implemented, all reaching the company's annual product quality target value of 20xx. The conclusion is that the operation of the company's quality system is sustainable and effective, and some achievements have been made.

At ordinary times, the system engineer randomly checks the quality system related records of all departments, and issues a Notice of Non-conformities if the records are not standardized or missing, and urges them to correct. Leading group to conduct quarterly work assessment.

In daily management, we should understand and master the quality management system through training, run according to the quality management system through examination and inspection, and check the operation effect through internal audit, management review and external audit.

Second, carry out quality management activities-"Quality Month" activities.

In order to improve product quality, staff's work quality and enthusiasm, and improve the sense of responsibility of department staff, we continued to carry out the "Quality Month" activity with the theme of "improving quality level and promoting the transformation of development mode" in September 20xx. By posting slogans, blackboard newspapers, knowledge contests, etc., we will increase the publicity of "Quality Month" activities, popularize quality knowledge, improve employees' quality awareness, create a good atmosphere in which product quality defects are zero, and notify typical cases in time. The quality level of the workshop has achieved remarkable results, and the qualified rate of products has been greatly improved compared with the previous period. In the process of processing, the first pass rate of inspection is 99%, the first pass rate of finished products is 98%, and the final factory failure rate of products is zero.

Third, strengthen workshop, team management and on-site management.

Combined with each production link of the company, the professional management and basic management have been improved, and more detailed and specific work instructions, inspection instructions, process instructions, etc. Formulated to coordinate with the effective implementation of program documents. In order to truly record the development of quality activities, a record form 1 1 was made to reflect the product quality and the operation of the quality system, which provided an objective basis for the procedures to meet quality requirements and a strong guarantee for quality management.

Four, the lack of work, but also the direction of efforts next year:

1, sometimes the work organization is not good and the details are not well grasped. It may be that the on-site work is very complicated and the focus of the work cannot be grasped. Only by doing the fixed work step by step and planning other miscellaneous work well can there be no omissions in the work.

2. Some problems that need to be solved by communication were not dealt with in time, including poor outsourcing communication, correction and confirmation of on-site nonconformities, etc. In the specific work, due to the delay of message transmission and the interference of some factors such as time difference, communication is not timely.

Quality Management 2023 Work Plan 5

I. Work Objectives for 20xx

In order to implement the quality policy of "scientific management, honesty and law-abiding, pursuit of high quality and continuous improvement", strengthen construction quality management and improve the quality level of quality objectives.

Second, establish and improve the quality management rules and regulations

In order to ensure the construction quality control in 20xx years.

(1) quality assurance system

(2) Quality management system

(3) Quality management measures

(4) Quality management rewards and punishments

(5) quality management process planning

(6) Detailed Rules for the Implementation of Quality Management

Third, the quality management organization

1, responsibilities of project manager

(1) leads all the work of the project department, takes full responsibility for the construction quality activities undertaken by the project department, is the first person in charge of quality management, and is responsible for the establishment and effective operation of the quality assurance system of this unit.

(2) Responsible for implementing the quality policy and ensuring the realization of quality objectives.

(3) Responsible for examining and approving the quality plan and construction organization design, and organizing their implementation.

(4) Responsible for allocating resources to ensure the smooth implementation of the contract.

2. The quality responsibility of the engineering department

(1) Assist the internal quality audit and the normal operation of the quality system, so that the quality policy can be implemented smoothly.

(2) Take the leadership responsibility for the technical work in the implementation of the contract.

(3) Responsible for the audit of construction organization design and the compilation of construction technical measures.

(4) Responsible for selecting standards and specifications applicable to this project, organizing the review and technical disclosure of design drawings, and taking the leadership responsibility for the project quality.

(5) Take leadership responsibility for product quality, inspection and test, purchased materials and equipment, nonconforming product control, completion and delivery, internal acceptance and quality records during construction.

(6) Be responsible for the development and application of new technology and statistical technology in the project.

(7) Assist the project manager in the operation of quality assurance system and personnel training.

3. Quality responsibilities of 3.QHSE department

(1) Implement the quality policy and objectives of the project department, be responsible for the overall progress control and technical work of the project, and contact the owner, design engineer and supervision engineer on engineering technical issues.

(2) Responsible for compiling technical documents such as construction organization design, construction technical measures, process operation procedures and work instructions to ensure the smooth progress of the project.

(3) Responsible for the review and technical disclosure of design documents and drawings, timely contact with the owner, design and supervision, control, supervise, sort out and save technical records.

(4) It is the key department to implement quality control and an independent quality supervision institution. Responsible for the quality supervision of production process, carry out inspection, measurement and test according to regulations, and ensure that unqualified processes cannot be carried out before they are corrected.

(5) Participate in the inspection and test of the equipment and materials entering the site. Directly responsible for the processing of inspection, measurement and test report results and data. Responsible for control, supervision and quality records.

(6) Responsible for the supervision, inspection and acceptance of working procedures and unit projects in the process of construction, survey and design.

(9)iso9000 quality management mode, formulate corresponding rules and regulations such as construction quality responsibility system, rewards and punishments, and drive the effective operation of the quality system. Responsible for internal audit and external audit of quality system.

(10) According to the principle of "three guarantees", under the leadership of the project manager and chief engineer, the quality accidents are obtained and analyzed, and the responsibilities are clearly defined and handled.

4. Quality responsibilities of Equipment & Procurement Department

(1) Implement the quality policy and objectives of the project department, be responsible for the procurement and material management of the main materials of the project, and contact the customer (owner) and the supervisor on the products and qualified materials provided by the customer (owner).

(2) Be responsible for preparing the project procurement plan and equipment spare parts plan, selecting qualified subcontractors from the list of qualified subcontractors of our company, and sorting out and saving the procurement records.

(3) Responsible for controlling the products provided by customers (owners), managing the materials used in the project, supervising the implementation of handling, storage, packaging protection and delivery, and ensuring the use of qualified materials in the project;

(4) Assist in equipment procurement, product identification and traceability, equipment management, inspection and test, inspection, measurement and test equipment control, inspection and test status, nonconforming product control, corrective and preventive measures, engineering services, statistical technology application, etc.

5, construction quality responsibility

(1) Implement the quality policy and objectives of the Engineering Bureau and take specific responsibility for the quality of the construction project.

(2) Carry out the construction according to the quality assurance system documents and procedures, design documents, construction procedures, specifications and work instructions to ensure the project quality meets the contract requirements.

(3) Manage documents and materials and use valid versions.

(4) Mark the products to make them traceable, and do not use unqualified materials.