(1. Development Research Center of China Geological Survey, Beijing100037; 2. China Geo University Beijing 100083)
Based on the analysis of the basic situation and service status of books and archives collection institutions in China, combined with the actual situation of geological data collection institutions in China, this paper puts forward the idea of strengthening service strength and adding service departments. Make full use of advanced technology and methods to improve the efficiency of geological data service; Strengthen the propaganda of geological data service and change passive service into active service.
Keywords: library, archives, geological data service
1 preface
At present, in the face of the increasing demand for geological data from all walks of life, geological data exchange institutions at all levels in China are constantly increasing the content of geological data information services, broadening service channels, improving service methods and perfecting service means, but geological data exchange institutions are still facing the problem of how to improve service quality and level. Considering the similarity of management and service between books and archives and geological data, and in order to learn from the good experience of libraries and archives in management and service, this paper mainly analyzes and summarizes the situation of different types of libraries and archives, such as National Library, Capital Library, China Geological Library, Peking University Library, China No.1 Historical Archives, China No.2 Historical Archives, Beijing Archives and Tsinghua University Archives.
2. Basic information of books and archives collection institutions
2. Overview of1set
Due to the different functional orientation and coverage, the content and quantity of books and archives collections are also different. For example, the National Library of China has a collection of more than 25 million books, and now has more than 2.6 million rare books, 325,000 rare books, more than 6.5438+0.25 million Chinese and foreign periodicals, nearly 6.5438+0.2 million doctoral dissertations, more than 40,000 audio resources and more than 6.5438+0.00 video resources. China Geological Library mainly collects geoscience-related documents and ancient books. At present, in the 200 years since the enlightenment of modern geology, there are 600,000 volumes of geoscience documents at home and abroad and more than 654.38+00,000 sets of geological maps around the world. The collection of Beijing Archives is 6.5438+0.9 million volumes (volumes), with a shelf length of 1 10,000 meters. It has a variety of carriers such as paper, audio, video, movies and photos, and its content is very rich, including economy, military, culture, agriculture, industry, diplomacy, science and technology, education, religion and many other aspects.
According to the survey, comprehensive libraries such as the National Library have extensive materials, while specialized libraries such as China Geological Library have specific materials with professional characteristics. Archives collection agencies at all levels in China implement classified and unified management according to the scope of archives jurisdiction. Archives at all levels have a large number of comprehensive archives with rich types.
2.2 institutional setup
Books and archives collection institutions have complete internal institutions, and generally set up departments according to needs, which can meet the needs of management and service. Comprehensive libraries and archives that provide public welfare services have strong comprehensive departments, involving all aspects and many departments, and special departments have been set up to subdivide some service departments. For example, the Capital Library has 20 departments, including publicity and planning department, cooperation and coordination center, exhibition center and other special departments. The daily lending service is also subdivided into different service departments such as collection lending center and children's comprehensive lending center. Libraries and archives in institutions of higher learning are just a department of the school, mainly serving universities and scientific research units, and their institutional settings are relatively simple. For example, there are only five departments in Tsinghua University Archives.
2.3 Information construction
At present, both books and archives attach great importance to information construction. The informationization of the National Library is not only in the leading position in China in terms of readers' borrowing, returning books and catalogue inquiry, but also the National Library has increased diversified service means such as online browsing, mobile phone reading, online book resource catalogue inquiry and database service, making full use of modern high-tech means to improve the quality and efficiency of book service. The informatization construction of archives started late, mainly by establishing portal websites, and gradually strengthening the digitalization of archives and the construction of special databases.
3. The service situation of books and archives collection institutions
3. 1 service system
At present, the service system of libraries and archives is sound, and the regulations are clear, including library entry instructions, reading room introduction, library card application, borrowing instructions, photocopying fees, etc. Some university libraries have some special regulations, such as the instructions for the use of lockers and the management methods for the use of library study rooms.
3.2 Service objects and methods
The collection institutions of books and archives are influenced by the quantity and characteristics of their books and archives, and the service groups are also different. Comprehensive libraries and archives have a wide range of services, focusing on the public, scientific research institutions and the government; Professional libraries and archives mainly serve scientific research institutions, enterprises and institutions, companies and governments; University libraries and archives mainly serve students and faculty.
At present, the service modes of libraries and archives mainly include consulting, consulting, borrowing and network services. Considering the weak confidentiality of books and the strong confidentiality of documents, the library provides a large number of borrowing and network services, including borrowing, reading, online browsing, downloading and querying. Archives mainly provide consultation, consultation and microform reading in the museum, and provide online electronic reading, file publication reading and other services for non-confidential files, but generally do not provide lending services.
3.3 Special services
In addition to basic services such as book borrowing and online browsing, many libraries also have their own unique services. For example, the National Library and the Capital Library provide lectures, consultation, exhibitions and other services. The National Library provides 17 services, such as handheld national map, online reading and mobile phone reading, etc. China Geological Library provides sci-tech novelty retrieval, expert service and topic selection service. All university libraries have SCI consultation centers, and newspapers and periodicals provide electronic dissertations. Besides consulting, inquiring and copying, archives also provide special services for the public through archives exhibitions and publications. Books and archives collection institutions attach great importance to external publicity services, or hold a series of academic lectures and conferences, such as "Jinwen Forum", "China Classics and Culture", "Educator Forum" and other high-standard academic seminars, or organize training and exhibitions to expand the public influence of books and archives, tap potential users and improve the service level.
4 Some suggestions
4. 1 Strengthen the service force and add service departments.
As can be seen from the internal organization, libraries and archives collection agencies attach great importance to services, and set up special publicity and service departments such as publicity and planning department and children's comprehensive lending center. At present, there is a serious shortage of staff in the National Geological Archives. Of the 33 geological archives in China, 22 have less than 5 full-time staff, so many units have not set up a separate service department, but at most one. For example, the National Geological Archives has set up a data service room. In order to improve the service ability and level, it is suggested that the collection agencies strengthen the service force (personnel) and set up additional service departments. For example, collection agencies can set up data lending service department, data processing service department, consulting and research department, data publicity and planning department, etc. according to the needs of users and the status quo of service links.
4.2 Make full use of advanced technologies and methods to improve the efficiency of geological data service.
The National Library of China has broadened its book audience by holding national maps, reading online and reading on mobile phones, and achieved unimaginable results in conventional services. At present, all the newly formed geological materials in China have electronic documents, and the paper media materials in libraries are speeding up the digitization of graphic geological materials and the construction of related databases. Therefore, as long as we make full use of the new technologies and methods of modern information collection, mining and sharing services, we will soon be able to read and browse the electronic documents of geological data in handheld libraries and mobile phones, expand the service groups of geological data and improve the service efficiency of geological data.
4.3 Strengthen the propaganda of geological data service and change passive service into active service.
Libraries and archives do a good job in publicity, hold public academic lectures and seminars, and provide social education, training and large-scale exhibitions. Geological data collection institutions need to break away from convention, change passive service into active publicity and service, make a series of publicity products, make full use of television, newspapers, internet and other media, improve the social visibility of geological data files, and influence potential users of geological data. At the same time, it is necessary to establish a customer service system, collect user demand information through various channels such as seminars and field research, and actively provide services to users.