1. First of all, in view of the first two questions of the subject, my product was recently complained by this Ningbo Maijie, and it should not be a malicious blackmail company, but just a colleague.
Secondly, why do I say I am a colleague? The legal representative of Ningbo Maijie E-Commerce Co., Ltd. is Kong Linglv, and Zheng Cong is the shareholder of the company. You can search his shop name "Kong Linglu" and you will find that he is indeed a colleague. Or Baidu search "MJ Design Tribe" can also find his shop, and the owner's name is Kong.
Next, let's answer the third question of the main question back and forth. How to deal with this situation needs to be handled in two ways.
(1) If you are really not the copyright owner of the work, the copyright owner has not authorized it to you, which has caused the fact of infringement. Whether you infringe the copyright of Ningbo Maijie or Zheng Cong or the copyright of other third parties, Taobao will protect the copyright to the maximum extent. In other words, a third party who is not the copyright owner can also complain that you sell pirated copies. The underlying reason is that Taobao is always attacked by fakes and piracy. In order to establish a better reputation, Taobao is very determined to crack down on piracy. In this case, you can only contact the complainant directly and ask him to cancel the complaint. It should be useless to complain, otherwise Xiao Er should have rejected his complaint from the beginning. If he doesn't agree to cancel, your store will have a record of selling fakes, which will have a great impact on the store.
(2) In the second case, you are the copyright owner. You created your product, but you didn't go to the National Copyright Administration for copyright registration before. In this case, most of your complaints will be accepted by Taobao. For details, please call Taobao's customer service phone.
I hope it can help the subject and be adopted.