Secretaries and administrative assistants use various office equipment, such as fax machines, photocopiers, scanners, video conferencing and telephone systems. In addition, these people often use computers to complete tasks that were previously handled by managers and professionals. These tasks include: creating spreadsheets; Correspondence composition; Database management; Use desktop publishing software and digital graphics to make presentations, reports and documents. They can also negotiate with suppliers, maintain and inspect leased equipment, purchase supplies, manage areas such as warehouses or corporate libraries, and retrieve data from various sources.
Secretaries and administrative assistants usually work in schools, hospitals, companies, government agencies or legal and medical institutions. Their work often requires sitting for a long time. A few people participate in the job-sharing arrangement, that is, two people share the responsibility of a job.
Once employed, most secretaries and administrative assistants often acquire more advanced skills through on-the-job guidance from other employees or equipment and software suppliers. Others may attend classes or online education to learn how to operate new office technologies, such as information storage systems, scanners or updated software packages. With the continuous development of office automation, retraining and continuing education will remain an indispensable part of secretarial work.
Secretaries and administrative assistants are usually promoted to other administrative positions with greater responsibilities. Qualified administrative assistants may be promoted to senior or executive secretary or administrative assistant, clerical supervisor or office manager if they can broaden their knowledge of company operation and improve their skills.
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