To implement national laws, regulations and policies on product quality;

Lead the overall work of quality management and quality system, determine the quality policy and quality objectives of enterprises, and organize the formulation of quality development plans;

Supervise and inspect the quality management of enterprises to ensure the realization of quality objectives.

Grasp the product quality trends of enterprises, and be responsible for handling major quality accidents;

Responsible for quality management education, organize quality and technical research on weak links and major quality problems of products.

Organize the formulation of quality reward and punishment systems and measures, and implement quality reward and punishment measures;

2. Quality responsibilities of the quality management representative

Organize the operation and audit of the quality management system to ensure that the processes required by the quality management system are established, implemented and maintained;

Organize the formulation of various quality management, assessment, reward and punishment systems, and supervise and inspect their implementation;

Participate in the investigation and handling of major quality accidents;

Liaise with external parties on matters related to quality management system.

3, the quality responsibility of the technical department

Be responsible for formulating process regulations, product quality standards and inspection standards;

Responsible for formulating quality standards and acceptance criteria for raw materials, auxiliary materials, purchased and outsourced products;

In view of the technical problems affecting product quality, formulate relevant plans and schemes, and be responsible for organizing their implementation.

The technical department is the competent department of the company, responsible for the operation and management of the quality management system.

(1) Be responsible for making quality system work plan and organizing quality management system planning and continuous improvement;

(2) In terms of process control, it is responsible for assessing the completion of quality objectives and indicators and conducting spot checks on the operation of the system to ensure the effective operation of the system;

(3) Publicize and train the company's quality policy and quality objectives, and convey them to every employee;

(4) Formulate a system audit plan, and specifically organize internal and external system audit activities and management review activities.

4. Quality management responsibilities of the Quality Department

Work with relevant departments to formulate and put forward inspection items and methods for raw materials, semi-finished products and production processes, and regularly check the implementation;

Organize quality management and quality inspection, and formulate specific quality management measures and methods;

Organize quality management meetings, study problems and formulate measures to promote the development of quality management;

Organize the quality inspection of raw materials, semi-finished products, finished products and ex-factory products to ensure the continuous improvement of the company's product quality, ensure that the unqualified products in the manufacturing process are not transferred to the next working procedure, gradually reduce the rework repair rate, and ensure that the qualified rate of ex-factory products is100%;

Organize and participate in the management, approval and audit of nonconforming products, rework, repair, scrapping, return and claim, and make relevant quality records;

Manage measuring and test instruments, and organize calibration and verification of measuring and test instruments regularly.

Submit quality inspection information report as required.

5. Quality responsibilities of material purchasing department

Work with the technical and quality departments to formulate the purchasing catalogue and standards of main raw and auxiliary materials, outsourced parts and purchased parts, and make purchasing plans according to this standard to screen qualified suppliers;

Responsible for purchasing raw and auxiliary materials, outsourced parts and spare parts, ensuring that the purchased products arrive on time, ensuring that the quality of the purchased products is qualified and meets the quality standards set by the company;

Responsible for organizing and implementing the management and evaluation of suppliers, and ensuring that the qualified rate of purchased products is100%;

Check whether there is a product inspection sheet or product inspection report that meets the requirements when handling the warehousing of materials and products;

Classify and store incoming products and mark them; Take necessary protective measures to ensure the integrity of materials and products;

In strict accordance with the prescribed procedures, go through the formalities of outbound and inbound;

Do a good job in daily material circulation statistics and records, and report the purchase, warehousing and outbound information statements of main raw materials, outsourced parts and purchased parts as required.

6. Quality responsibility of manufacturing department

According to the product order, prepare the production operation plan, and put forward the supply plan and product delivery plan of raw and auxiliary materials and purchased parts according to the production plan.

When picking materials, strictly follow the requirements of process regulations on the quality and technical performance of raw materials, and shall not change relevant technical standards without authorization;

When batching, batching must be carried out in accordance with the raw material ratio specified in the production process regulations;

Responsible for quality inspection, control, recording and analysis of semi-finished products and products in process;

According to the production plan, organize production operations to ensure timely delivery of products and continuous improvement of product quality.

Do a good job of first article, self-inspection and mutual inspection, make relevant quality records, and be responsible for process products and product quality in turn. It is forbidden to transfer unqualified products to the next process.

Ensure that the qualified rate of products in the production process continues to improve, rework and repair rate continue to decline.

Formulate equipment operation procedures and equipment maintenance procedures to ensure that the equipment is in good condition and can be repaired in time after being damaged;

For self-made equipment and spare parts, ensure that the processing operation is carried out in strict accordance with the drawings and process requirements, and go through the warehousing formalities only after passing the quality inspection;

Conduct quality inspection and inspection of purchased spare parts in time, and issue inspection report.

According to the requirements, report the quality inspection of process products and the information report of equipment and tooling maintenance.

7. Quality responsibility of sales department

Be responsible for negotiating with customers and potential customers in the process of product sales, master and understand customers' requirements for product quality and performance, and participate in the review of relevant orders and contracts; Maintain communication and consultation with customers, and regularly investigate and evaluate customer satisfaction; Timely feedback customer requirements and complaints to relevant departments. Submit customer satisfaction evaluation report as required.

According to the requirements of quality system, report the report related to quality target assessment on time.

8. Sales Quality Responsibilities of the Ministry of Internal Affairs

Collect market and customer information, master market changes, actively feedback market and customer requirements for product quality to relevant departments, and feedback new changes in product market. Through communication with customers, we can realize mutual understanding and trust with customers, correctly formulate bidding documents and safeguard the legitimate rights and interests of our company. According to the requirements of quality system, report the report related to quality target assessment on time.

9. Quality responsibilities of business planning department

According to the requirements of contract law, review the contract terms and organize the contract review of orders; Organize the follow-up management of signed contracts and safeguard the legitimate rights and interests of customers and companies. Supervise, inspect and assess the implementation of the product sales business plan, record, feedback and report the sales business report data, and report the reports related to the quality target assessment on time according to the requirements of the quality system.

10, quality responsibility of planning department

Responsible for formulating and defining the quality responsibilities of each department according to the requirements of the quality system, and managing and distributing the work of personnel related to product quality according to the requirements; Responsible for formulating necessary competency standards for personnel involved in influencing product quality; Responsible for organizing and checking the skills and awareness training of personnel related to product quality, assessing those who need certificates and issuing certificates.

Responsible for requiring all relevant departments to fill in the quality target index assessment and quality information data report according to the needs of quality target assessment, and summarize and report it in time as required.

1 1, quality responsibility of employees

We should firmly establish the management concept of "quality first, safety first", attach great importance to quality and strive for perfection.

Actively participate in quality and technology learning and training to achieve four understandings: understanding product quality requirements, understanding production process requirements, understanding equipment performance, and understanding inspection methods;

Strictly abide by the operating rules and use equipment, tooling, molds, instruments, tools and fixtures correctly.

Do a good job in product self-inspection and mutual inspection, and do a good job in quality management, that is, "three automatic controls and one control", that is, the operator conducts self-inspection on his own workpieces according to the regulations, classifies the inspected workpieces as qualified or unqualified, marks the qualified workpieces himself, and controls the correct rate of self-inspection with the cooperation of inspectors. It is necessary to formulate measures for the management of "three self-control and one control" activities and organize all-round inspections.