Annual work summary of hospital pharmacy (1) I study my business knowledge hard, consciously abide by the rules and regulations of the hospital, and work conscientiously and conscientiously. Over the past year, hospital pharmacy management has achieved good results, which has been widely recognized and fully affirmed by leaders and colleagues. The related work is summarized as follows:
First, strengthen study, not only to improve their overall quality.
In recent years, while improving the good service for patients, the hospital has made extraordinary development in all aspects, which also puts forward higher standards and stricter requirements for the management of drug storehouse. In order to meet the needs of the development of work, I strive to strengthen my study and constantly improve my political quality and professional level.
Politically, I conscientiously implement the party's basic line, principles and policies, and actively study political theory through newspapers and books.
In business, I insist on reading professional books, constantly accumulate management experience, improve business skills, and strive to adapt to the new needs of pharmaceutical management development. Through continuous study and exercise, the management level and efficiency of drug storehouse have been greatly improved.
Second, fulfill their duties and consciously complete various tasks.
First, do a good job in the daily management of the warehouse. By establishing a strict acceptance warehousing system, while ensuring the quality and quantity of warehousing drugs and equipment, the warehousing drugs and equipment will be classified and stored on shelves to ensure that the warehouse is clean, neatly stacked, the same product is centralized, the specifications are orderly and stored in different parts. There are no sundries in the warehouse and no dust on the shelves, and all kinds of materials are often inspected, maintained and cleaned, which provides better logistics support and services for all departments of the hospital.
The second is to give full play to the role of assistance and help new comrades get familiar with their work as soon as possible. Through unity, mutual assistance and cooperation, * * * will complete all tasks together.
The third is to successfully complete the warehouse relocation. Due to the development of the hospital, the drug storehouse was moved in June+February, 5438. Through scientific planning and overall arrangement, I have moved, classified, placed and stored drugs in an orderly manner. While insisting on the daily work of the pharmacy, I moved the pharmacy as a whole in the shortest time.
Third, be strict with yourself and abide by the rules and regulations of the academy.
I am strict with myself in my work and consciously abide by the rules and regulations of hospitals and pharmacy departments. Special attention should be paid to abide by the rules and regulations of pharmacy management, do a good job in fire control and public security, and ensure the normal operation of pharmacies throughout the year without accidents.
Under the correct leadership of hospital leaders and department leaders, and with the support and help of comrades, my work has made some achievements, but there are still some shortcomings. I need to further improve my working methods, improve my work efficiency and do my work better and better.
Annual work summary of hospital pharmacy department (II) With the correct leadership and support of hospital leaders in 20xx, members of pharmacy department closely focused on the hospital's work priorities and requirements, and worked in a spirit of unity, cooperation, pragmatism and responsibility. The annual drug revenue is xx million yuan, of which the income of Chinese herbal pieces is xx million yuan, accounting for xx% of the annual drug revenue, the income of Chinese patent medicines is xx million yuan, accounting for xx% of the annual drug revenue, and the utilization rate of Chinese medicine is xxx%. The income from pharmacy business of xx Branch 1 10,000 yuan, an increase of xx% over the previous year. The error rate of prescription preparation was controlled below 1/10000, and all the tasks were successfully completed throughout the year. The work is summarized as follows:
First, actively mobilize to do a good job of double innovation and carry out the work of hospital quality management year in depth
This year is a year of acceptance and in-depth quality management in our hospital. According to the general requirements of the hospital, general practitioners have held departmental meetings for many times to widely publicize and mobilize departmental members, so that everyone can clearly understand the importance of innovation and improve their enthusiasm for participating in innovation. Organize members to seriously study relevant laws, regulations and documents, carry out professional ethics education, clarify job responsibilities, strengthen business knowledge training and assessment, do a good job in system construction, and improve relevant materials at the same time, so as to lay a solid foundation for successfully passing the double innovation acceptance.
Second, standardize departmental management.
Our department takes the opportunity of double innovation and hospital quality management to do a good job in department management.
First, sort out the system, norms and processes of the department, improve the system, and make a complete set of departmental management documents, so that everyone can follow the rules and manage people with the system.
Second, cooperate with the hospital to do a good job of performance pay. This work is a reform of breaking the big cake, distributing according to work and emphasizing quality and efficiency in accordance with the overall requirements of the reform of public institutions and the scientific development of hospitals. Our department responded positively and publicized widely, so that every member can understand the importance of this reform, put fairness and rationality, quality and efficiency first, and gradually put the reform in place to fully mobilize everyone's enthusiasm.
The third is to actively find problems and investigate hidden dangers. Do more ideological work for department members, have heart-to-heart talks with members and exchange ideas. Actively create a relaxed and pleasant working atmosphere to reduce the occurrence of mistakes and accidents.
Fourth, strengthen ideological and political study, seriously study the party's principles and policies, and write good experiences.
Fifth, organize members to study the documents issued by the hospital, convey the spirit of the hospital affairs meeting, and conscientiously implement it.
Sixth, do a good job in contact with other departments, cooperate with each other, and serve clinical departments well.
Seventh, do a good job in prescription review, strictly review prescriptions in accordance with the Prescription Management Measures, modify large prescriptions and prescriptions with potential safety hazards, and establish a register. Comment on prescriptions on time every month, so as to improve the quality of prescriptions in our hospital and strengthen medical safety.
Eighth, do a good job in clean medical practice and anti-commercial bribery. Publicize and educate the staff and workers in our hospital to establish the idea of "serving the people wholeheartedly", set up a noble medical ethics image regardless of remuneration, be strict with themselves, put an end to bad styles and purify the air in the medical field.
Three. Drug quality management
Drug quality is not only related to the life safety of patients, but also to the medical safety and reputation of hospitals. Our department strictly controls the quality of drug procurement;
First, the management of suppliers, the establishment of supplier information files, the requirements of three certificates, the signing of supply quality assurance agreements;
The second is drug procurement management. A set of related processes from planning, review, procurement to acceptance has been formulated, and basic information such as the name, approval number, production date and expiration date of purchased drugs has been carefully reviewed and recorded, and any quality problems will not be put into storage, thus ensuring the quality of purchased drugs. The validity period of drugs shall be dynamically managed and the principle of first-in first-out shall be adopted. Timely report and notify the clinical department of the drugs near the expiration date to ensure the safety of clinical medication and reduce the loss of the hospital.
Third, actively collect drug-related information, always pay attention to adverse drug reactions, and keep records of adverse drug reactions. Six adverse drug reactions were reported this year.
Fourth, do a good job in drug bidding and purchasing.
The online purchasing rate of drugs is over 95%, which meets the requirements of provincial drug bidding. Actively do a good job in drug procurement, explore the drug reserves suitable for our hospital, scientifically store them, reasonably reduce the inventory, reduce the backlog and meet the clinical needs.
Verb (abbreviation of verb) strengthens business training
Strengthening professional training and improving the professional quality of pharmaceutical personnel is not only the need to improve medical quality, reduce errors and accidents, but also the measure of personal development. Our department actively completes the "three basics" training and examination work, pays close attention to the professional quality of pharmaceutical workers, urges pharmaceutical workers to participate in various trainings inside and outside the hospital, and encourages them to participate in professional titles and qualification examinations. Three people in our department passed the workers' grade examination this year. Four people obtained pharmaceutical qualification certificates through training.
Six, standardize the management of disposable consumables
According to the requirements of the Ministry of Health, our department strengthens the management of disposable medical consumables, strictly examines the qualifications of suppliers, requires "three certificates", establishes files, handles warehousing acceptance and warehousing records as required, and reports adverse reactions of medical devices as required, so that disposable consumables in our hospital can gradually achieve standardized management.
Seven, do a good job in the prevention and control of influenza A.
In order to do a good job in the prevention and control of influenza A in our hospital, we reserve relevant materials and medicines according to the requirements of the hospital, organize department members to learn the hospital prevention and control plan, and actively do a good job in prevention and control.
Although we have made some achievements in our work in 20xx, there are still some shortcomings:
1. Although a complete working system has been established, there are still some shortcomings that need to be further improved.
2. The professional quality of pharmaceutical practitioners needs to be further strengthened.
3. It is difficult to train clinical pharmacists, which requires the attention and support of hospital leaders.
4. The warehouse area is seriously insufficient, and the storage conditions need to be further improved.
The above shortcomings require us to continue to strengthen management and improve the system in the new year, so that the work can develop healthily and orderly. Regarding the work in 20xx, we put forward the following ideas:
First, continue to strengthen the professional quality of pharmaceutical practitioners, adopt self-study and strive for hospital leaders to arrange short-term training in higher hospitals, comprehensively improve the professional quality of pharmaceutical practitioners, and pay attention to personnel training.
The second is to do a good job in the follow-up work of the construction of traditional Chinese medicine.
Third, allocate performance pay reasonably, stress quality and efficiency, make rewards and punishments clear, and fully mobilize everyone's enthusiasm, so as to do a good job in department management.
The fourth is to do a good job in the "three unifications" work.
In a word, we still need to strengthen management, improve our own quality, look forward to the further promotion of our work in the coming year, and strive to make all the work perfect and contribute to the development of the hospital.
Summary of Hospital Pharmacy Annual Work (II) Hospital pharmacy work is a science, which is a comprehensive work integrating professionalism, management and economy. In the past 20xx years, all the work of pharmacy has been devoted to "building a harmonious hospital in Scientific Outlook on Development", and the relevant laws and regulations on drug management have been seriously implemented. Under the care of the party and government leaders of the hospital and the direct leadership of the dean in charge, and with the strong support of relevant administrative departments and departments, we closely focused on the hospital's work priorities and met the requirements of medical insurance for rural new cooperative medical workers, led general practitioners, and successfully completed all the work formulated by the new leaders of the hospital in the spirit of unity, cooperation and pragmatism at the beginning of the year. The work of the pharmacy in the past year is summarized as follows:
First, strengthen theoretical study and improve the political and ideological consciousness of workers.
Insist on earnestly studying and understanding the spirit of hospital management year and the key points of work in each stage, and carry out study and discussion in an informal way in the daily busy work combined with the actual situation of the department, so as to urge the staff of the department to actively participate in promoting the implementation and execution of various reform measures in the hospital. Learn the spirit of managing commercial bribery documents, and seriously carry out self-examination and self-correction as required. On this basis, the long-term mechanism and measures to prevent commercial bribery have been established and improved. Serve patients wholeheartedly, do a good job of drug supply service in the first-line clinical window, strive for an advanced window of civilized service, make patients satisfied in the hospital, and strive to create an honest hospital.
Second, do a good job in drug management to ensure the needs of clinical medication.
1, to ensure drug supply.
During the period of 20xx1-1,the hospital used more than xx drugs newly, and stopped using xx drugs for a long time. According to the requirements of the price bureau, the price adjustment of drugs was completed x times, involving xx drugs. We also tried our best to basically meet the shortage of drugs such as albumin and eight factors, and also met the temporary needs of clinical special drugs and rescue drugs at any time. The drug storehouse strictly controls the quality of purchased drugs, and all the spot checks conducted by the Food and Drug Administration in our hospital this year are qualified. In order to facilitate all departments to take medicine, we insisted on noon and achieved good results.
With the opening of the new outpatient building in the hospital, the merger and relocation of outpatient Chinese pharmacy and western pharmacy was completed. The number of prescriptions in outpatient and emergency departments is ***xxx, and the prescription error rate is less than one in 100,000. The service volume of the allocation center (including the infectious respiratory building) has been continuously expanded, and CCU, nephrology department, cardiology department and clinical blood center have been opened, with the allocation of infusion volume reaching xxx bags.
2. Strengthen drug management.
Strengthen the responsibilities of the department's drug quality management team and often discuss drug quality-related issues in order to nip in the bud. At the same time, strengthen drug supervision, take scientific measures, strictly store and properly keep all kinds of drugs according to their nature, maintain stable drug quality, and strictly manage special drugs (xx products, xx, etc.). ).
Earnestly complete the drug inventory at the end of each month, and the average drug loss rate in general practice shall not exceed 1.5% of the drug inventory. And consult with the financial department and the information center to actively implement and solve the problem of the coincidence rate between the amount of medicine distributed and the amount of medicine received by the financial department. Among them, the monthly drug inventory loss rate of each group in ward pharmacy is controlled below 0.07%, and Gao Qian Pharmacy has made some innovations in solving the problems of drug use for veteran cadres and drug borrowing from hospitals.
3. Carry out drug control work.
In order to solve the problem of "it is difficult and expensive to see a doctor" put forward by the higher health department and reduce the pressure of hospital medical insurance, under the leadership of the hospital pharmaceutical affairs management Committee, the total amount of outpatient and emergency 100 drugs was controlled from the second half of this year to curb the excessive growth of drug costs, and some varieties with abnormal increase (> 50%) were returned and restricted. Through hard work, the average amount of outpatient prescriptions decreased by xx%, and the average cost of outpatient and emergency departments decreased by xx%. Through the joint efforts of hospital medical technicians, safe, effective and economical drug use has become well known.
Three, hospital preparations and quality inspection work
At the end of 20xx, according to the relevant regulations of xx US Food and Drug Administration, our hospital obtained the new approval number of ***xx preparation, X legacy preparation and X public drug. X preparation that cannot be commissioned for processing because there is no production site or corresponding equipment, and X preparation that cannot be produced because there is no supply of medicinal raw materials or unstable quality. 20xx 1 ~ 1 1: xx batches of self-made preparations or public medicines are produced in the preparation room, and the qualified batch is xx %；; Xx batches of externally processed preparations were released, and the qualified rate was 100%.
Hospital leaders attach great importance to and care about the variety development and internal quality of hospital preparations. According to the requirements of the US Food and Drug Administration, we always pay attention to the quality of self-made preparations, and always have high standards and strict requirements from the production site to the raw materials and packaging materials of preparations. Overcomes some unfavorable factors such as difficulty in purchasing some raw and auxiliary materials (market shortage), various preparations (involving various materials), non-automatic manual production (tedious), low price (set by the Price Bureau), and lack of monitoring instruments and equipment, which basically ensures the quality of preparations and meets the needs of clinic and patients. Summary of hospital pharmacy work.
The Institute for Drug Control strictly implements the "Standards for the Quality Management of Preparations in Medical Institutions" and makes great efforts to carefully supervise the quality of preparations and ensure the use of clinically distinctive preparations. This year * * * completed the chemical inspection of xx batches of finished preparations and xx batches of semi-finished products; Biological examination was carried out on xx batches of external preparations, xx batches of oral preparations and xx batches of aseptic preparations. Also regularly check the air cleanliness of the preparation room and the drug collection room. There is no error in the spot check of the preparation quality of the municipal and district food and drug administration, and all indicators meet the requirements. This year, the X preparation was re-registered, and the methods to improve the quality standards of X preparations such as "Menthol Camphor Nasal Drops" were explored, which contributed to attracting patients and improving social visibility in hospitals.
Fourth, clinical pharmacy work
1. Since our hospital was approved by the Ministry of Health as the first batch of 19 clinical pharmacist training pilot bases in China at the beginning of the year, we have received X students (including X students in our hospital), and the training work is proceeding as planned. Clinical pharmacists go deep into wards to carry out pharmaceutical services, provide personalized pharmaceutical professional technical services for patients, and improve the level of drug treatment for patients, which is well received by medical staff and patients.
2. Participating in the monitoring network of antibacterial drugs of the Ministry of Health and presiding over the monitoring network of rational use of antibacterial drugs in Shanghai (attended by 27 secondary and tertiary hospitals) not only played an important role in the rational use of antibacterial drugs in our hospital, but also played an important role in monitoring the rational use of antibacterial drugs in the whole Shanghai area. Actively participate in the monitoring of key antibiotics in the hospital, check the use of related drugs in the ward every week, and report to the superior leaders and inform the clinical departments in time, which effectively promoted the rational use of antibiotics in our hospital.
3. Carry out therapeutic drug monitoring to realize individualized medication for patients. On the basis of drug monitoring for renal transplant patients, we also monitored liver transplant patients. The drug concentration monitoring of mycophenolate mofetil in 20xx has completed more than xx samples, which ensures the safety and effectiveness of clinical drug treatment.
4. The monitoring of adverse drug reactions has achieved certain results. With the support of hospital leaders, the monitoring and reporting of adverse drug reactions in our hospital are basically normal through increasing publicity. Xx cases of adverse drug reactions were reported this year, which was the same as last year.
Five, strengthen business learning and personnel training, and constantly improve the professional level of employees.
According to the requirements of "Hospital Pharmacist Rotation Training Plan", we strengthen the training of all kinds of new employees. This year, two new employees have completed the training plan and conducted the defense and assessment of the graduation report of new employees, which laid the foundation for the healthy development of new employees' business in the future; At the same time, we insist on regular general study (this year 12 times), and invite medical experts and undergraduate business backbones of our college to hold lectures on the new progress of medical or pharmaceutical professional knowledge, which is welcomed by employees, especially young employees.
Encourage employees to participate in all kinds of continuing education, academic conferences and knowledge competitions, and constantly improve their professional level. For example, five participants in the clinical pharmacology group won the runner-up in the second national academic conference on pharmaceutical service and research-clinical pharmacy knowledge competition. Comrade Xx submitted xx papers to attend the 20th annual meeting of Shanghai Hospital Pharmacy, among which X papers attended the meeting and won the first prize of X papers and the third prize of X papers. Participated in the international clinical pharmacy seminar organized by the School of Pharmacy of xx University, and won the third prize of X people and the Excellence Award of X people.
Six, around the purpose of serving patients, to carry out a series of innovative work.
1, research and implementation of generic drug prescription.
Actively implement the requirements of the Ministry of Health and the Municipal Health Bureau on the "Strict Implementation of Prescription Management Measures (Trial)", strengthen the standardized management of prescriptions, and study and implement the system of generic drug prescriptions. In order to safeguard the interests of patients and ensure the safety and economy of drug use, we took the lead in implementing generic drug prescriptions in the top three hospitals in the city and promoted standardized drug use. In order to understand the drugs with limited medical insurance indications in clinic and use them reasonably and accurately, the limited medical insurance indications were added to the basic drug information database in the hospital HIS information management system.
2. Implement the system of reasonable employee mobility and competition for posts.
In order to make employees fully understand and be familiar with the work of each position and help them cooperate with each other, we have realized the reasonable flow of some positions. In order to cultivate and encourage outstanding talents to come to the fore, combined with the opening of the new outpatient comprehensive building, the position of the head of outpatient pharmacy in the whole hospital was openly contested. After an open, just and fair registration and defense, the three winners stood out. Facts have also proved that the new leading group has played a very good role in solving the problems faced by the new outpatient pharmacy. Flexible working system, rectification of labor discipline and workload statistics system have achieved initial results. After the merger of Chinese and western pharmacies in outpatient department, it is greatly convenient for patients to take medicine, and the satisfaction of outpatients is improving.
Seven. existing problems
Although great achievements have been made through everyone's efforts in the past year, we should also clearly see the existing problems and shortcomings. For example, individual employees are still lacking in work initiative and labor discipline compliance; The participation of departments in business learning is unbalanced, the quality of papers needs to be improved, and the declaration of scientific research topics needs to be strengthened; The number of reported cases of adverse drug reactions is small and the clinical coverage of pharmacists is not wide enough; The skills and attitudes of front-line service patients in outpatient and emergency windows need to be improved; Drug quality management should always be unremitting, and the implementation of GPP in hospital preparations is not thorough enough. All these shortcomings need our attention to overcome and solve in the new year.
Eight, the preliminary idea of pharmacy department 20xx.
The xx anniversary of the establishment of the hospital will be ushered in 20xx, which requires us to devote ourselves to the medical treatment, teaching and scientific research for patients with the spirit of ownership, and strive to build a model hospital of a first-class medical center city in Asia. According to the overall goal of pharmacy development in hospitals and departments, in order to speed up the pace of discipline construction and personnel training and strengthen the intensity and depth of drug quality management, it is necessary for us to deepen reform, be determined to innovate and establish new practical goals on the basis of the achievements made in 20xx. The following are the preliminary ideas for the work in 20xx:
I. Spirit of spiritual civilization
1, patient-centered, do a good job in front-line service skills and attitudes of outpatient and emergency windows, and continuously improve patient satisfaction rate.
2. Strengthen the study of political theory and resist the unhealthy trend of "red envelopes and kickbacks".
3. Combine the college's spiritual civilization activities and carry out colorful cultural and sports activities.
Second, the department management work
1, conscientiously implement the spirit of "Regulations on the Administration of Pharmaceutical Affairs in Medical Institutions" and "Regulations on the Administration of Drugs in Medical Institutions in Shanghai", establish and improve various rules and regulations, strengthen standardized operation, put an end to errors and accidents, ensure the quality of drugs and improve the comprehensive ability of drug management.
2, strengthen the management of drug circulation and use process, ensure the accuracy of the inventory, reduce or eliminate the phenomenon such as drug borrowing and dressing change. Improve efficiency and reduce loss.
3, department drug quality inspection team regularly check the problems related to drug quality, discuss and find problems on a regular basis and solve them in time.
4. Pay attention to the production and supply of hospital characteristic preparations. Strictly follow the requirements of GPP and implement it in daily preparation production and quality inspection.
Summary of the annual work of hospital pharmacy (IV) Since 20xx, I have conscientiously implemented the Party's principles and policies, abided by the rules and regulations of the hospital, never arrived late and left early, and resolutely resisted illegal acts and unhealthy practices in the industry.
Earnestly study the Drug Administration Law, Prescription Management Measures and the rational use of antibacterial drugs, make in-depth study in spare time, constantly improve professional level and skills, love their posts and work hard, Qi Xin works together to serve patients, humbly learn professional knowledge from peers, and properly handle temporary problems in work in time. Drugs should be placed neatly, toxic, hemp, limited, drama and precious drugs should be strictly managed and counted regularly. Assist the financial department to do a good job in drug economic accounting, find out the reasons in time when problems are found, and study and deal with them in time. Daily work is responsible for the distribution of drugs and the application, distribution, prescription registration and storage of class II psychoactive substances. The pharmacy room is a whole and everyone is like a part. All Qi Xin work together, cooperate with each other, help each other, and complete the tasks assigned by superiors with good quality and quantity.
Work direction for 20xx years:
Continuously improve service attitude and service quality, solve and correct problems in time when found, and actively improve service attitude in combination with work practice. Further strengthen business learning and take business learning as the top priority. Actively participate in the business study organized by the hospital to increase new knowledge. The work of dispensing requires us to be very careful and careful, and we can't make any mistakes in our work. The economy is damaged, but the physical and mental health of patients and the economy and reputation of hospitals are irretrievable. It is particularly important to establish and improve various rules and regulations, which can ensure the implementation of drug quality management systems and procedures, strengthen standardized operation, give full play to advantages, improve work quality and efficiency, and prevent errors and accidents. Report adverse drug reactions in a timely manner according to regulations. Do a good job in drug inventory and assist the finance department in drug economic accounting. The shortcoming is that the professional knowledge is not solid enough, and we must work hard to improve it.
The work of the whole hospital in 20xx has come to an end, and pharmaceutical work is no exception. As a pharmacy manager, I have a deeper understanding of pharmacy work and a more detailed and timely process work. At the same time, with the development and supervision of quality mutual inspection between xx US Food and Drug Administration and Municipal Health Bureau, the systematization of pharmacy in our hospital has also been improved, and it has its own model and system.
During this year, the pharmacy conscientiously implemented the laws and regulations on pharmaceutical affairs management. Under the care and leadership of the superior departments and hospital leaders, with the strong support of relevant functional departments and departments, and closely around the hospital's work priorities and requirements, all employees successfully completed various tasks and objectives in a spirit of unity, cooperation and pragmatism. The hospital pharmacy work in 20xx years is summarized as follows:
First, improve the workflow, improve work efficiency and facilitate patients.
Outpatient pharmacy is an important window for pharmacy department to directly face patients. How to facilitate patients and improve work efficiency is the focus of pharmacy work.
1. The number of pharmacy staff in our hospital is fixed at 3, but with the increase of daily outpatient service, the staffing of pharmacy staff is gradually tense and the work is randomly increased. In order to improve pharmacy work, improve work efficiency and facilitate patients, on the premise of meeting patients' requirements, we should first communicate with patients and tell them to wait patiently, and pharmacy staff should cooperate to prepare prescriptions as soon as possible. Secondly, when the outpatient service is saturated, discuss with the patient, keep the contact information of the patient, and inform the patient that we will prepare the prescription as soon as possible and call to get the medicine, so as not to increase the waiting time in the hospital.
2. Through a series of measures, such as improving workflow, mobilizing personnel, communicating with patients, etc. It ensures the normal work of pharmacy, improves the work efficiency, effectively changes the phenomenon of difficulty in queuing to get medicine, and provides convenience for patients. It also fully embodies the enthusiasm of all the staff, and Qi Xin works together to overcome the difficulties.
3, do a good job of weekly and monthly drug inspection. Do every job carefully and lay a good foundation for the next work. The staff on duty will arrange medicines and calculate income and expenditure every day. In order to ensure the accuracy of drug operation data in the information system, check the computer at any time. Strict implementation of operating procedures and prescription system, the annual inspection work smoothly, the number of computers in stock is consistent with the account books, the accounts are consistent, and there are no errors and accidents. And check the drugs to be aware, reasonable and tidy.
Second, do a good job in drug management.
After the drugs are put into storage, the drugs should be carefully checked and accepted, the validity period of the drugs should be managed, and daily maintenance should be carried out. At work, according to the seasonal changes and outpatient drug use, timely adjust the drug use plan, so as to achieve common drugs and frequent dressing changes, and at the same time save a lot of money.
Third, do a good job in financial reconciliation.
1, according to the unified management and requirements of the hospital, check out every day and hand in the amount and financial statements in time. Under special circumstances, accept the unified arrangement of the finance office, close the account in time and hand in the amount and financial statements. After the inventory, the relevant information will be summarized and sent to the finance department in time to ensure that the accounts of pharmacies are consistent, and the financial work has basically achieved timely and accurate checkout this year.
In 2.20xx years, our hospital carried out real-time settlement of medical insurance credit cards. As of xx, xx, XX, more than 4,000 outpatient credit card settlement transactions have been conducted, with timely and accurate data uploading and timely registration. Declaration, settlement and reconciliation are timely and accurate, and there is no abnormality.
Fourth, standardize the management of antibacterial drugs.
Strict prescription management, prescription deployment in accordance with the pharmacy personnel prescription deployment procedures, strict comparison. Check the prescription with the doctor every day, find the problem in time and correct it in time. Strengthen the management of rational use of antibacterial drugs, hold regular meetings every quarter, check the use of prescription drugs, put forward prescription opinions, and do a good job of dynamic monitoring of antibacterial drugs every month to understand the use of antibacterial drugs.
Five, standardize the management of special drugs
Psychotropic drugs of poisonous hemp are managed in strict accordance with the "one-to-four single-minded classes", that is, special personnel, counters, double locks, special accounts and special prescriptions, and the system of hand-over is strictly implemented. This year, the hospital unified prescriptions, medicines and stocks, and there were no problems such as dispensing medicines without prescriptions and lack of medicines.
Six, do a good job in the registration of various forms of pharmacies.
1, Adverse Drug Reactions/Events Report Form: Strengthen the monitoring and collection of adverse drug reactions, report them to the superior health department in time, and make use of the favorable conditions of the hospital to communicate with the head nurse in time. There were no adverse drug reactions this year.
2. Registration of temperature and humidity and refrigerator temperature: strengthen the management of drugs in hospital pharmacies, standardize the storage conditions of drugs in warehouses, observe the changes of temperature and humidity every day, and do a good job in registration. Observe and adjust the refrigerator temperature at any time, and register in time.
Seven, strengthen business learning, and strive to improve the quality of service.
Earnestly study the knowledge of drugs, carry out dispensing in strict accordance with the hospital prescription management system, pharmacy dispensing work system and pharmacy dispensing responsibilities, adhere to inventory comparison, prevent errors and accidents, and master the pharmacy dispensing work system and pharmacy dispensing responsibilities. Over the past year, I have served patients wholeheartedly, treated people with courtesy, served enthusiastically and answered questions patiently, and improved my quality and professional level through continuous practice.
In the year of 20xx, we successfully completed the tasks at all stages in our busy schedule. At the same time, I would like to thank the leaders of all departments and levels in the hospital for their support and the good development of various inspections. Judging from the results of annual quality mutual inspection, the quality inspection of pharmacies is still unsatisfactory. However, as drug managers, we need to evaluate our work according to quality evaluation, and we are trying to improve ourselves. In the future, I will make up for my own shortcomings and gradually improve my work.