The business scope of the company includes the technical development, sales and related technical services of computer software and hardware; Technical development, sales and related technical services of network products; Computer information system integration and related technical consultation (none of the above includes franchise, exclusive control, monopoly products and restricted products); Export of goods and technologies (excluding distribution), etc.

On April 29th, 2022, the Youth League Committee of Shen Xin Science and Technology Co., Ltd. was awarded the title of Shenzhen May 4th Red Flag Youth League Committee. In August 2022, it was selected as one of the top 50 innovative enterprises in China in 2022. In June 2022, it was named as the national technological innovation demonstration enterprise in 2022. On June 24th, 2022, 10, the announcement of Guangdong Provincial Department of Industry and Information Technology showed that Shen Xin Science and Technology Co., Ltd. and Network Flow Control and Behavior Audit System were selected as the seventh batch of national single champion products in manufacturing industry.

Shen Xin's three major product businesses

The first is information security services, with 20 18 accounting for 58%, including products and services such as online behavior management, next generation firewall, VPN, application delivery, SD-WAN, security situation awareness, terminal security, cloud security wholly-owned resource pool, information security level protection, security-as-a-service and solutions for different application scenarios. Shen Xin Customer Service Center is the largest and most professional CTI call center in China. The center has 60 call seats and can accommodate more than 65,438+000 people.

The center integrates CTI and CRM systems, and customers' after-sales problems are entered into the CRM system at the first time to establish and improve the customer service information system. At the same time, we are convinced that we are the first in the industry to establish a professional service team and advanced customer service institutions, including call center front desk, call center back desk, key customer service managers, regional field service experts and technical training lecturers.

Reference to the above content: Baidu Encyclopedia-Shen Xin Technology Co., Ltd.