First, what does an administrative secretary do?

Administrative secretaries (or administrative clerks, administrative assistants) exist in almost every enterprise, from organs, enterprises and institutions to private enterprises with only a dozen people. It is an indispensable part of enterprises and institutions. Many fresh graduates are engaged in this kind of work. Administrative secretary is a seemingly simple job, but it is actually very challenging, because its work is very diversified, which requires the applicant to be a generalist. To put it simply, to do this job requires people to "do three things" (make a fuss, have a meeting, and do things), including the following:

document handling

receive a visitor

file management

:: Organizing meetings

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Some people say that administrative secretaries are "handymen", which is understandable because the work they have to do is trivial. Someone outside will receive it; Company recruitment should be organized; Personnel leave, to statistics; The company must prepare the venue for the meeting; It's the end of the month, and I'm still responsible for paying wages ...

Besides these chores, you may have to print and copy, buy office supplies and even clean. Of course, it is more important for the administrative secretary to have a certain writing skills, because official documents, leaders' speeches, etc. It is the responsibility of the administrative secretary.

Being able to write, run, speak and do may be the best summary of administrative secretarial work.

Second, what ability should the administrative secretarial resume show?

When looking at resumes, recruiters applying for administrative secretarial work mainly focus on the following abilities:

Basic abilities: transaction processing ability, communication and coordination ability, sorting and analysis ability, teamwork ability, etc.

Professional ability: master relevant knowledge of official documents (writing, communication, filing, etc. ) and skilled use of office software.

Vocational qualifications: Most of them require junior college or above, and some require Chinese, secretarial, administrative, management and other related majors.

Personality: meticulous, earnest, friendly and steady.

Other aspects: fluent English, good image and temperament.

Since administrative secretarial staff are generalists, I think fresh graduates should make some choices when making relevant resumes. You can focus on relevant experience and impress recruiters from transaction processing, communication and writing.

With reference to this standard administrative secretarial resume template, I will specifically analyze how an ordinary fresh graduate should allocate the contents of each part when applying for administrative secretarial work.

Specific to the resume, the contents to be displayed mainly include the following aspects.

Internship experience of administrative secretary

Other internship experience

Campus activities and social practice

Learning background and training experience

Other information (language skills, computer skills, resume photos, hobbies, etc. )

So, how are these abilities reflected in your resume? Please see the specific analysis of the following points.

Another reference article: "On how to be a good secretary"

Third, relevant internship experience is the most concerned.

In the internship, these experiences are particularly valued:

Handle daily affairs

Language/translation

data processing

write a report

Specific to each point, we take the standard resume template as an example to analyze.

As mentioned above, dealing with daily affairs is reflected in all aspects. Administrative secretarial practice is nothing more than doing all kinds of chores, and it is forbidden to pass by, but writing out the specific contents of chores bit by bit with verbs and nouns.

Want recruiters to know that you are proficient in office software? Compared with writing at the end of your resume:

Writing a recruiter like Xiaotang can help you understand your office software level more clearly.

Similarly, if you want to prove your language/translation skills, the specific items in your resume may be more convincing:

According to this idea, we can first make a simple list of all kinds of abilities that need to be displayed, and then find out specific examples that can show this ability after each item.

See the article "How to write a good experience"

Four, write professional experience, give "administrative secretarial" extra points.

Administrative secretarial work is not very strict with professional restrictions. So not everyone who wants to be an administrative secretary will have relevant internship experience. How can fresh graduates of non-related majors make their resumes not inferior to those of related majors? How should students of different professional types write their own internship experience?

I mainly analyze it from two directions here, and writing about other internship experiences can also add points to your resume.

1. Professional practice of students majoring in economic management/social science

Graduates majoring in economic management and social sciences are mainly engaged in internships such as banking, data analysis, media and sales. This kind of internship can highlight the soft skills of candidates, and different types of internships can let us see the soft power of fresh graduates in different aspects. Let's give an example to describe it.

A person who has worked as an intern in the media may not have a strong ability to deal with daily affairs. At this time, it is necessary to highlight his writing ability and interpersonal skills; A person who has done data analysis may have few contacts. At this time, we can highlight his ability to sort out and analyze data and operate computers. A person who has done sales practice may have little contact with words, but we can highlight his communication ability and transaction processing ability.

As mentioned above, four internship experiences are rich for a fresh graduate. However, it is not enough to have rich internships. It is necessary to show all kinds of soft power through different internship experiences.

The internship experience in the above picture is all routine work. When describing the experience, we should pay attention to the accurate grasp of various verbs. Each verb stands for what you do, such as "circulation, registration, monitoring, statistics, publicity, marketing, management, editing, proofreading" and so on. In this way, the recruiter can know more about what you did in the previous internship.

2. Professional practice of science and engineering students

As a science and engineering student, I may not have much experience related to administrative secretarial work during my undergraduate period. Besides taking advantage of campus activities, I want to apply for administrative secretarial work in professional related companies. You can emphasize your outstanding performance in professional practice, reflect the professional background of the industry, and tap soft power by the way.

When science and engineering students apply for secretarial work, they will generally consider the secretarial work of related professional enterprises. At this time, they can properly show their knowledge in this professional field, including some technical internships, project experiences, competitions, and even courses and achievements.

From Tang Xiao's experience, we can see that all his internships are aimed at this major, so that his professional background can be shown when applying for administrative secretarial work in related majors.

Red lines are examples of specific operations. Don't underestimate the trivial chores in the internship, which can show recruiters your daily business handling ability.

Verb (abbreviation for verb) Campus activities and practical experience

As we said before, administrative secretarial work is a very hard work and requires a lot of ability. Campus activities are very important for fresh graduates who are not rich in internship experience, because those "chores" in various campus activities are similar to administrative secretarial work.

In many campus activities and social practice experiences, what should fresh graduates who want to apply for administrative secretarial work show? I summarize it for you as follows:

The first is the activity type, which can be roughly divided into the following five types:

1. class cadre: this is an experience that can reflect leadership and communication skills.

2. Student Assistant: Work is all administrative affairs, and extra points are given.

3. Community activities: All community activities are not meaningless, at least showing your communication skills.

4. Large-scale activities: (debates, speeches, hosting, etc. ) These activities can highlight personality and eloquence.

5. Social practice activities (volunteers, etc. Social practice is also a means to prove one's ability to do things.

Various abilities can be expressed through different experiences:

Transaction processing ability: assistant, teaching assistant, student assistant, class cadre, club organizer.

Official document writing ability: someone who writes in campus media, participates in essay competitions and takes notes of club meetings.

Communication skills: class cadres, club members' activities, volunteer activities, family education.

Language skills: host, speech contest, debate team.

Organization and leadership: class cadres, the upper level of the community, and the organizer of the event.

Personnel work ability: recruiting new members of the club and managing the members of the club.

In the above resume, Xiaotang's internship experience covers almost all the above aspects.

Learning/training experience related to intransitive verbs

No relevant work experience? For fresh graduates, a lot of work experience is not realistic after all, but as a student, improving yourself through various learning and training and letting the recruiter know that you have relevant knowledge training will definitely add points to your resume. In the administrative secretarial resume, the training that can be written mainly includes the following items:

Official document training (writing ability)

Secretary training (various professional abilities)

Administrative work training (professional ability)

Human resource training (management ability)

Accounting training (financial ability)

Business etiquette training

Computer technology training

This kind of similar experience can add points to your resume.

If you have more other information, you can write the training name directly. If you have less other experience, you can write the internship content in detail and refer to Xiaotang's administrative secretarial resume template.

This is a typical template without internship experience, but rich certificates and training experience effectively make up for the gap of internship experience.

Certificates should be listed in different categories in front of the resume, with the most important secretary certificate in front, followed by human resources, accounting and other related certificates. Skills certificates can be listed separately.

The details of training experience writing should be selected according to the gold content.

Such a simple listing is a waste of extra information, and it is impossible for recruiters to know in detail what you have learned from the training.

Taking Xiaotang's resume as an example, let's look at how to write the correct training experience.

Two training courses, official document writing and business translation, are written in detail. You have mastered the writing methods of various official documents and the writing of 20 business documents. Use numbers to let resume readers know that you have writing and translation experience.

Other less important training experiences can be written simply.

Seven. academic degree

1, college major

From the analysis of recruitment information, administrative secretarial generally requires college degree or above, and there are not many professional restrictions, especially for graduates majoring in Chinese, secretarial and administrative management. If the applicant is in the above major, the academic background should be placed in front of the resume.

If it is not the above major, you should consider the situation according to the recruitment information. For example, people majoring in chemical engineering can apply for chemical companies, and they can put their academic qualifications first. If the company you are applying for has nothing to do with your major, you should consider putting your professional background in a relatively backward position.

See also the article "The Position of Educational Experience in Resume".

2. Other contents (specialized courses, scholarships, etc. )

For fresh graduates who are not particularly experienced, if their grades are excellent, there are some other academic information that can be written into their resumes, such as taking courses related to secretarial work, such as official document writing and business etiquette courses.

In addition, super high grade points, various scholarships, outstanding graduates, etc. It is also something that has a certain bonus.

For more information, please refer to the article: "Education Plus Points".

As mentioned above, if you are not very experienced, you can consider writing some courses that may be related to secretarial work in your own professional courses. A student with a double degree in foreign languages and economics, such as Xiaotang, has an advantage, because both language ability and financial ability are extra points in administrative secretarial work. In addition, some courses related to foreign language learning and secretarial work (such as official document writing) can be written in the academic background, so that recruiters know that you are interested in contacting administrative secretarial knowledge in your study career, which will give you extra points.

The more awards, the better, but you should learn to attract recruiters' attention with several key awards. As shown in the figure, all the scholarships won by Xiaotang are only available to 1% of the students in the whole school. It is also meaningful to write down the awards that few outstanding graduates can get.

Eight. Other information that the employer needs to see.

1, language ability

Generally speaking, administrative secretaries require fluency and clarity, so Mandarin should be clear and standard.

In addition, because people have to deal with people, it is best for people working in dialect areas to master the local dialect and write it in the relevant part of the resume language. For example: Cantonese daily communication is barrier-free. If you have a certain level of foreign language, you can write appropriately.

Translation work, foreign language certificate, mastering dialects, etc. Can show the language ability of candidates.

2. Be able to use computers and office equipment

For an administrative secretary, office software is the software he must master, and he should be proficient, because word is used to write official documents, excel is used to organize documents, and PPT is used to show meetings. In addition, photoshop, audio and video processing software can also be written.

In addition, office equipment (printers, photocopiers, fax machines, scanners) should be used skillfully and can be written in internship experience.

3. Pictures (resume photos)

Because most secretaries have to deal with people and directly represent the company's image when receiving foreign guests and attending meetings, they have certain requirements on appearance. In the secretary recruitment information, there is generally a requirement about the image, but this requirement is not the so-called national beauty, well proportioned, but dignified, neat and generous. Therefore, a resume photo has also become an indispensable part of the administrative secretarial resume.

Regarding resume photos, I suggest you refer to the article "What should a good work photo look like"

4. Special hobbies

As the old saying goes, "People don't like each other, so don't make friends with them." The administrative secretary who often has to deal with people has some special hobbies, which can not only increase the opportunities for communication with people, but also come in handy in some key activities. Photography, versatility, easy to write, mountaineering, swimming and other sports are all good, singing and dancing and other talents will also add points to your resume. In addition, if you can drive, you must write it on your resume, because administrative secretarial work sometimes requires driving.

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