Model text on the resume of shopping guide (1) 1. Through the communication between the freight yard and consumers, publicize the image of goods and specialty stores to consumers and improve brand awareness.
2. Do a good job in the yard, commodity display and safety maintenance, and keep the commodities and marketing supplies neat, clean and orderly.
3. Always maintain a good service attitude when goods appear, create a comfortable shopping environment, actively introduce them to consumers, and help consumers correctly choose goods that meet their needs.
4. Use all kinds of sales skills to create an atmosphere of customer participation in the freight yard, improve customers' desire to buy and increase the turnover of specialty stores.
5. Collect customers' opinions, suggestions and expectations on goods and specialty stores, properly handle customer complaints in time and report to the supervisor.
6. Collect competitors' products, prices, market activities and other information, and report to the supervisor.
7. Complete daily, weekly and monthly reports (such as sales, replenishment and inventory) and report to the supervisor.
8. Complete the tasks assigned by the superior supervisor and resolutely implement the retail policies of the exclusive store.
Model essay on the job content on the resume of shopping guide (2) 1. Work first and then do business.
1, open the store door
When the shopping guide enters the store, he must first open the doors and windows to make the store as ventilated as possible to eliminate the odor. At the same time, disarm the security system. In addition, before the official opening, it is strictly forbidden for idle people to stay and go in and out, so as not to create opportunities for those with malicious intentions.
2, check the security
Safety is more important than Mount Tai, especially before business, safety inspection should be done well. The shopping guide should turn on the electrical equipment in the store one by one to ensure the normal operation of all kinds of equipment.
3, clean up the goods and exhibition area
Before business, the shopping guide should ensure that the floor, windows and shelves of the exhibition area he is responsible for are clean and the goods are neatly placed. Make a list of goods and know something about them.
4. Prepare sales tools and sales AIDS.
Prepare sales tools, such as product manuals, samples, receipts and various stationery and packaging materials. At the same time, we should also make preparations for marketing AIDS, such as light boxes, POPs, promotional materials and promotional items. If there are any omissions, a list of preparatory items can be made.
5. Check clothes and appearance
Whether it is a male shopping guide or a female shopping guide, we must first check whether the uniform is uniform. Secondly, female shopping guides must wear light makeup, and remember not to wear heavy makeup, which will damage the image of the store and leave a bad impression on customers. Male shopping guides should not have long hair and beards, but should give customers a refreshing feeling.
6. Prepare working capital and change.
Cashiers should prepare working capital and change, especially one yuan and five yuan. If there is not enough change, it will affect the cash register speed. Especially when there are many customers waiting for payment, if the waiting time is too long, it will affect their mood, make them feel impatient and may even lead to complaints or complaints.
7. Reorder overnight goods
Regardless of normal attendance or two shifts, the shopping guide should re-examine the goods overnight and clarify the responsibilities. If problems are found, report to the manager in time.
8. Replenish the supply of goods
According to yesterday's market and sales situation, the goods lacking styles and varieties or insufficient samples on the shelves should be replenished as soon as possible to ensure that there are cabinets and goods.
9, check the commodity label
At the same time, the shopping guides should check the commodity prices one by one. For goods with price tag, check whether the price tag is off, blurred, misplaced, etc. Ensure that the information on the label is completely consistent with the article number, commodity name, origin, specification and unit price of the commodity.
10, attend the morning meeting
The main contents of the morning meeting include: reporting the sales performance and important information feedback of the previous day to the store manager; Obey the tasks assigned by the manager for the day; Count and apply for the publicity materials of the day; Understand the company's marketing policies and activities; Check the progress of the goal, formulate countermeasures and move towards the goal.
The work before business should be detailed and comprehensive. A good beginning is half the battle. In order to make a normal day's work, we must do well, do well, and do well all the preparatory work before opening.
Second, the work in the enterprise
1, greeting customers
The most important job of a shopping guide in a day is to greet and receive customers. The attitude of the shopping guide should be positive, active and enthusiastic; Patient, meticulous and professional service. But don't be too enthusiastic, it may scare away customers.
2, familiar with the goods
When the passenger flow is small, the shopping guide should make full use of this leisure time to familiarize himself with the goods in his area, including styles, prices, colors, sizes, selling points, etc., so as to introduce the characteristics and advantages of the goods to customers in the shortest time when serving customers.
(1), busy in my spare time.
(2) Decide the work in your spare time in advance.
(3) Implement live performances and arrange service hours.
3, sorting out goods
When customers don't buy anything, they should send it away first, and then fold the clothes they choose before putting them away, so as to keep the store clean and tidy. When commodity prices change, we should make commodity price tags in time.
Step 4 Adjust the display
Shopping guides should always change the goods in the window, which is the latest or best-selling style in the window, so that the window becomes a silent shopping guide. There should be a careful plan for the display of goods, and the best-selling models should be placed on conspicuous shelves, with colors ranging from light to dark or from monochrome to design and color, and sizes ranging from small to large.
5, timely inventory of goods
When the passenger flow is low, the goods should be counted in time. If a shortage is found, it should be replenished from the small warehouse in time. If there is no goods in the small warehouse, you should apply for goods transfer or replenishment immediately.
Step 6 receive goods
When the company delivers goods, the shopping guide should assist the store manager in receiving goods, unpacking, counting and bookkeeping, and display the goods on the shelves in time after finishing.
The relationship between shopping guides is both a division of labor and cooperation. When the shopping guide receives customers, if there are customers in this area, the shopping guides in other areas should support the shopping guide on the premise of ensuring that the greeting of customers will not be affected. Find out customers' consumption problems in time, collect customers' opinions, patiently and meticulously answer questions that customers don't understand for customer orientation.
Third, after-business work
1, counting goods
check goods
According to the commodity quantity record card, check whether the sales quantity of the day is consistent with the remaining quantity, and check whether the goods are in good condition.
2. When checking out, check the ticket amount.
? Share the responsibility for payment? In the store, the shopping guide should check out the bill and check the ticket amount with the cashier. For shops with comprehensive payment, the shopping guide should make settlement according to the bill or sales card of the day, count the payment and reserve fund, do the relevant accounting work in time, fill in the payment form, sign it and hand it over to the manager.
3, supplementary goods
When checking the goods, the goods with damaged colors and codes should be replenished in time. If the inventory in the store is insufficient, it should be reported to the manager in time so that the manager can apply for replenishment from the company.
Step 4 clean up the exhibition area
When taking inventory of commodities, it is necessary to clean up the exhibition areas, commodities, sales AIDS and sales AIDS under its jurisdiction. Small items should be put in a fixed place, high-grade items and valuables should be covered with dust-proof cloth to strengthen commodity protection.
5. Complete and submit the report.
Organize the sales situation on the day of registration in writing, fill in all kinds of work reports in time, and feedback important information to the manager in time. After the daily promotion, you need to fill in the promotion report.
6. participation? Party?
At the party, report the day's work to the store manager, and feed back effective information such as consumer demand information and replenishment information. In addition, shopping guides should reflect on their work, exchange experiences with each other and put forward valuable suggestions.
Step 7 leave a message
For the unfinished matters of the day, leave a message to inform colleagues on duty the next day, remind them to pay attention and assist in handling them.
8, check the safety
The day's work is coming to an end, and the shopping guide must not forget to check the lighting safety. If there are hidden dangers, the consequences are unimaginable. At the same time, all electrical equipment that should be turned off should be turned off to save electricity. Finally, turn on the security system.
9. Change clothes, punch in and leave the store
After all the work is finished, the shopping guide should go to the staff lounge to change clothes and take care of his own things. It is best to punch in and leave the store from the employee-only exit.
Guide resume model essay (3) 1, responsible for the exquisite display of goods in the store.
2. Be responsible for the hygiene of the area under the jurisdiction of the store, and guide customers to observe the public order of the store.
3. Be responsible for the price appraisal and replacement of goods in the store.
4, responsible for the quality inspection of goods in the store, control the shelf life of goods. After the shelf life exceeds 1/3, it shall be reported to the department manager in writing, and then the department manager shall report to the purchaser in the same way and handle it in time.
5. Be responsible for the return, ordering, replacement and warranty of the goods in the cabinet group under its jurisdiction.
6. Be responsible for the written registration of nonconforming products, damaged products and defective products of the cabinet group.
7. Be familiar with relevant product knowledge and provide customers with product consultation and related services.
8, responsible for shelf surface sorting, goods, replenishment, loss control, etc.
9. Cooperate with the regular and irregular inventory work of shopping malls.
10, absolutely obey the arrangement of company leaders.