Name: Wang Jun.

Gender: male

Date of birth: 1980.2 Native place: Hunan.

Education: undergraduate major: electronic information engineering

E-MAIL:XXX@sohu.com

Mobile phone: 138XXXXXX

Work experience:

Since August 2005, Shanghai XXXX Design Co., Ltd. has been a senior QA in China.

Company Profile: The company is an American-funded enterprise engaged in the design, manufacture and sales of CMOS photosensitive chips, with nearly 200 employees in the Shanghai office.

Main responsibilities: Responsible for supplier management and customer service in China.

1. Supplier management:

(1). Outsource the manufacturer's process and quality system audit, make an evaluation plan and conduct on-site audit of the test factory;

(2) Communicate with the company's product departments and suppliers, and preside over meetings to deal with quality problems;

(3) Collect and sort out the quality data of manufacturers, and urge manufacturers to continuously improve their quality;

(4) Cooperate with personnel from other departments in the headquarters to conduct quality review and evaluation on specific projects of outsourcing manufacturers;

2. Customer service:

(1). Handling customer complaints, RMA products, customer site analysis and quality improvement activities fed back to suppliers;

(2) Collect and sort out customer information, and conduct relevant discussions at global quality meetings on a regular basis;

(3) Make a quality activity plan for China, visit customers as planned for quality communication, and improve customer satisfaction;

(4) Share relevant quality information with technical support, marketing and other departments, and conduct quality-related training for other departments;

2002/07-2005/05 Quality Control Engineer and Deputy Director of XXXX Electronics Co., Ltd.

Company Profile: The company is a Taiwan-funded enterprise producing various electronic products such as switching power supply, with a scale of more than 8,000 people.

Main responsibilities:

1. Process quality management:

(1). Use various QC methods to analyze the causes of process defects and lead all departments to cut into countermeasures;

(2) Use statistical control methods, such as control chart and CPK, to monitor daily processes and handle production quality incidents;

(3) Make corresponding plans according to the process data and lead the team to carry out corresponding improvement activities;

(4) Educate and train inspectors and operators on quality knowledge and awareness;

2. Customer service

Foreign languages and skills:

Foreign language: English: CET-6, proficient in reading and writing, fluent in listening and speaking;

Japanese: proficient in reading and writing, and average in listening and speaking.

Quality tools:

1). Good at using various quality tools to deal with various quality problems, such as SPC, FMEA, MSA and DOE.

2) Familiar with the application and import of ISO9000 and TS 16949;

3). Have solid statistical knowledge, strong experimental design and data processing capabilities, and practical experience in reliability testing;

Production knowledge:

1). Familiar with parts processing and electronic product assembly line operation, SMT and welding operation, CMOS chip production and final test;

2). Be good at factory site management and clean room operation management;

Management knowledge:

1). Familiar with OEM factory production management and supply chain management, with office management experience in multinational companies;

2). Have certain project management experience, good interpersonal skills and team work experience;

3). Strong budget planning and management skills, good at organization, communication and coordination;

Other abilities:

1). Proficient in Word, Excel, PowerPoint, Minitab and other software, with rich practical experience in word processing and report writing;

2). Solid hardware circuit design and analysis ability, with hardware programming foundation;

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Main project experience:

Project name, project time, my responsibilities and activities

1. Test software change management. Collect historical information and integrate customer-related information;

2. Plan and analyze the customer software distribution and change management process;

3. Promote the unified numbering and distribution management of test software by technical support and marketing departments;

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