If you bought it in the page tour mall, look for the reward number in the personal center, and then enter the game to get it in the mall interface.
If you bought it in the game mall, you are buying a record.
If you bought it directly on the right side of the item bar or on the Taobao card page, then the Taobao card is in your taskbar.
If you still can't find it, it may be the following reasons:
The game was disconnected when the purchase was confirmed. At this time, it is very tragic. Your purchase is invalid. Please contact customer service and ask for it back.
The server is delayed. You can change the line to see if it is available.
The item bar taskbar is full, which leads to the purchase failure. At this time, the paper will be returned to you. If it is not returned, please contact customer service.
The game content is not normal.
Rainbow Island Customer Service Email :chdkf@sdo-service.com
I hope the above answers are helpful to you, and I hope to adopt them!