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Bank teller's work summary and performance
Bank teller's work summary and performance

Summary is a written material to analyze and study the experience or situation at a certain stage of work, study or thought. It can help us sum up our previous thoughts and carry forward our achievements. Let's sum it up. But what are the requirements for summary? The following is a summary of the work and achievements of bank tellers compiled by me for your reference only. Let's have a look.

During this year, I have always maintained a good working condition and set strict demands on myself by the standards of a qualified cooperative bank employee. Based on my own work, I devote myself to studying business skills, so that I can make a silent contribution to the cooperative banking industry. As front-line employees of savings positions, they should strengthen their business skills, so as to be handy in their work and better provide convenient, fast and accurate services to customers.

With customer satisfaction and business development as the goal, we will do a good job in service and establish a good window image of enthusiastic service, so that every customer will be happy and return home satisfied. As we all know, within the jurisdiction of xx Branch, xx Branch is a busy spot. Every day, the average business volume of each person will reach 100 or more. There are 100 and 200 customers, especially small bills and residual coins. This working environment forces me to constantly remind myself to be serious in my work, take exams in strict accordance with the rules and regulations formulated by the head office and branches, and collect and sort out practical operations. I have always asked myself for a year. With my efforts, I personally have not had a liability accident for 20 years. While doing my job well, I also use my years of accounting experience to help other comrades. If comrades have any questions, I will answer them seriously. When I have questions, I will humbly ask other comrades.

When dealing with business skills, I have a requirement in my heart: a threesome must have a teacher, and those who can't learn must learn by all means. If you want to help others in your work, you must improve your professional quality. Savings is the foundation of establishing cooperatives. In the past 20 years, with the care and support of my superiors and the assistance of my colleagues, I have worked hard and successfully completed various tasks. Personal deposits in the whole year totaled 6.5438+0.5 million yuan. During the year, I actively participated in the study of political theory and professional knowledge, and I was able to consciously abide by laws and regulations and various rules and regulations of the unit. At the same time, study hard business knowledge and constantly improve work skills.

Looking back on my work in the past year, I have a clear conscience. At work, I am loyal to my duties and do my best. Banks belong to the service industry, and my job makes me face many customers every day. To this end, I often remind myself that being kind to others is being kind to myself. In the busy work, I still insist on doing a good job of smiling service, patiently and meticulously answering customers' questions, and I try my best to tolerate and understand unreasonable customers.

Looking back on my own problems, I think: First, I didn't study enough. At present, the new economy based on information technology is booming, new situations and new problems are emerging one after another, and new knowledge and new science are constantly coming out. Faced with severe challenges, I lack the sense of urgency and consciousness to study. Theoretical basis, professional knowledge, educational level and working methods can't meet the new requirements. Second, when you are tired from work, you will relax your mind. This is a sign that your political quality is not high, and that your world outlook, outlook on life and values cannot be well solved. In view of the above problems, the future efforts are as follows: First, strengthen theoretical study and further improve their own quality. Change the work style, strive to overcome their negative emotions, improve the quality and efficiency of work, and actively cooperate with leaders and colleagues to do a better job. In the new year, I should strengthen my study, better enrich myself, meet the challenges in the new period with a full mental state, sum up the past, learn from the past experience and lessons, and do a better job in the future. Please criticize and correct the shortcomings and deficiencies in our work.

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